The spring shackles that hold the springs to the frame have broken off the frame on my 2018 Highland Ridge Open Range RV. This could of caused a roll over accident or the axle could have came out from under the trailer and hit any and all cars behind me, not only causing harm to my family but also the others behind us. The dealer has looked at the problem and determined that its a mfg defect, and my insurance company has looked at it and came up with the same thing mfg defect. There were no warnings at all that this was going to happen until it did. The only way i knew it did was the rear axle moved forward and made the tires rub against the front ones.
The worst 2018 Highland Ridge Fw Open Range problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Suspension1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Suspension1
Recalls 1
Equipment: other: labels
- What is wrong
- Highland Ridge RV (Highland Ridge) is recalling certain 2018 Open Range light travel trailers, model 312BHS. The Federal Label on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5100lbs when the correct GAWR is 4400lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
- Risk
- The incorrect GAWR information may result in the trailer being overloaded which can cause the tires to wear prematurely, increasing the risk of a crash.
- Remedy
- Highland Ridge will notify owners, and dealers will replace the incorrect Federal Label with a corrected label, free of charge. The recall began on February 7, 2018. Owners may contact Highland Ridge customer service at 1‑260‑768‑7771. Highland's number for this recall is 9904374.
Recall number 18V074000 · Recall details
Technical service bulletins for the 2018 Highland Ridge Fw Open Range 3
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2018 Highland Ridge Fw Open Range owners say
Most recent owner complaints, unedited.
Compare the 2018 Highland Ridge Fw Open Range
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Questions about the 2018 Highland Ridge Fw Open Range
Is the 2018 Highland Ridge Fw Open Range reliable?
Owners have filed 1 complaint about the 2018 Highland Ridge Fw Open Range, fewer than a typical Open Range model year.
What is the most common problem with the 2018 Highland Ridge Fw Open Range?
Suspension, with 1 complaint.
How many recalls does the 2018 Highland Ridge Fw Open Range have?
1 recall, covering equipment.
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