I am exactly in the same situation as complaint number 566928. Srs light came on one day and stayed on, so I took the car to the dealer and reset the system. With in 2 weeks, SRS light came back on stayed on again. I brought it back to the honda dealer and was told the SRS control unit was defective and it costs $825.50 at owner's expense. It wasn't simply fair and I am not happy to pay for this. It is nothing that I did wrong, simply one of their safety features was defective. Since there was another case exist on this. It needs to be investigated and may need to recall this. If the SRS system become defective, it is very dangerous and honda should be responsible for the repair.
1997 Honda Accord airbags complaints
Page 3 of 5: complaints 41 to 70 of 113, newest first, as owners wrote them.
The SRS light on our 1997 honda ex-v6 model will not go off. We complained to the dealer, willey honda, (where the automobile was purchased new and all service work has been done) and they simply turned the light off saying there must be a "short" in the light. The first complaint was before the warranty was up on the vehicle. Several times since when it has come back on - they would turn it off. Now they are telling us it must be the computer system and they want us to pay $750.+ to have it repaired properly as the air bags might not be working right! We feel this is a safety issue and they should have taken care of the problem the first time instead of "guessing". This should not be our problem no matter how many miles are on the car! We are, now, afraid to drive it in case they inflate when they "shouldn't" or when they "should". I filed a complaint with customer service honda and they said the warranty was up and I would need to pay. I just heard about your agency or I would have contacted you when it first happened! Thanks so much for whatever you can do for me! There isn't really an "incident date" but the program wouldn't let me go on without a "date". I put the date the "news of the cost" was given to me at willey honda!
The SRS dash lights came on and stayed on. *ak
When starting the vehicle the air bag light comes on and while driving it stays on. Please provide any additional information. Ts
Consumer stated the airbag light illuminated. Took vehicle to dealer and dealer stated the airbag may not deploy. Ts airbag module had to be replaced. Problem resolved. *tt
Srs light came on and has stayed on. Dealer advised that warranty is expired and bring it in to have them diagnose the problem cost $75.00. More than likely $500.00 - 600.00 to correct. I advised that I read an article where in most cased the bushings counld be cleaned and replaced at a charge of $50.00 - 75.00. Service clerk claims not to have ever heard that. I have read, on your web site, many complaints of this malfunction on many honda's. Dt
When vehichle started the SRS light did not go off. Took it in and they reset it, but said that there was a defect in the part. Light came back one day when the car was started after about two weeks. I have a problem with having to pay to replace a defective part. The drivers manual says that the air bags do not need to be serviced until the vehicle is ten years old. Dt
Consumer states that the air bag sensor light remain on while driving. Dealer and the manufacturer has been notified. Nlm
The SRS indicator light appears on the dashboard. Light stays on until vehicle is shut off. Dealership is aware of the problem. *mr while the consumer was driving the SRS light came on due to a faulty air bag system which needed to be repaired. The consumer wanted the repair cost to be covered by extended warranty, but the dealer denied repair under warranty.
Consumer states that the air bag indicator light stay on while driving. Dealer and the manufacturer has been notified . Feel free to provide any further information.
The SRS control unit had failed and was replaced.
Approximately one year after the purchase of the vehicle, the SRS light illuminated. Consumer took the vehicle to the dealership where the light was turned off and adjusted. The light illuminated again but could not be turned off at the dealership. Consumer took the vehicle in for a full inspection and was advised that the air bag system needed replaced. Consumer feels it is not her financial responsibility.
Airbag light was on at all time, dealer replaced driver's airbag.*ak
While driving on highway air bag light came on without warning. Vehicle checked by dealer, who advised consumer that airbag is inoperative and needs to be replaced. Air bag has not previously deployed.
I took my vehicle in to the dealership to have the SRS light checked out. I was told it was a system unit failure. I was given a price $852.63 to get this repaired. By getting this repaired/replaced I would have a 1 year warranty; but no guarantee that it won't happen again within or after a year. After researching your website (the federal safety agency), I saw a huge number of complaints on the same matter. I then decided to wait to get it replaced; this is too much money to have it continually replaced. I wanted to know if honda will be sending out a recall. Or is this a lost cause.
While driving air bag light stays on. Dealer notified. *ak
Consumer states SRS light came on as vehicle was started and stayed on, the dealership reset the system. Another occasion, the SRS light came on under the same conditions. Consumer took vehicle back to dealer and was told there was a defect in the part and it would have to be ordered. Consumer has difficulty accepting the fact that she is responsible for a defective part in the SRS system.
When starting vehicle SRS warning light came on and stayed on. Dealer says a computer chip has to be replaced.
After starting vehicle air bag sensor light came on and stayed on. Contacted dealer . Had to replace air bag system.
The airbag control unit failed spontaneously (no accident or tampering) in a very well maintained and relatively new vehicle. Failed control unit means the airbag won't deploy when needed. My complaint concerns honda's predatory pricing for this component - $580 for the part, more than $700 with dealer installation. This would seem to lead most owners (possibly myself included) to ignore a problem in a critical safety system.
Mechanic told me that the SRS module replacement is a "known problem" and should be recalled.
Supplemental restraint system indicator light always goes on when we drive the car, which means the system has a problem and we will not be able to benefit from the SRS if there were a crash. The manufacturertold owners to have the SRS checked after 10 years old of the car. My car is only 5 years old and has only 42000 miles on it. I guess the manufacturer should be responsible for this failure.
Srs light appeaed on dashboard fourth time without prior warning. Dealership was aware of problem.
The "SRS" system warning light came on and stayed lit. I took it to my mechanic (a honda specialist) whose computer testing indicated that the SRS control unit was defective.he stated that he had seen this problem numerous times and suggested I speak to honda headquarters, which I did. Please note that a friend with the same model car had the same problem with SRS light staying on.having explained the problem and concerns over safety issues, I was told that my warranty had expired and that I must take it to the dealer and pay for this very costly part ($600+), and that they must make diagnosis there for honda to consider "good will" reimbursement. When I called the service dept., the woman answering the phone said she had the same problem with her honda and had to have this part replaced! Upon bring car into dealership, the diagnosis was confirmed that the SRS control unit needed replacement,as the airbags were not functional. I presented documentation as to my meticulous service record with this vehicle and argued that this part should not fail, not having been a regular use part and certainly should last more than 50,000 miles. They finally agreed to pay half of the part, but not tax or labor. My total expense for the diagnosis and service cost $450.00. I was quite dissatisfied and attempted to pursue this with honda america on numerous occasions, expressing my concerns that this seems to be a problematic part in numerous honda vehicles, from anecdotal accounts, and that I felt this is a real safety issue and one that they should be responsible for. They did not wish to pursue the issue with my mechanic or study the old part to evaluate the defective mechanism. The rep at honda america said "you didn't have all your maintenance at the dealership" which in my view should not affect this particular part's failure and which disregards the careful and timely service this car has gotten. They simply said, "it's past your warranty period and it is a 5 year old car!".*
While driving air bag light illuminates on dashboard. Spoke with dealer.*ak
While driving vehicle dash lights for air bag illuminates. Took vehicle to dealer. Please provide any further information.
Srs light illuminated, dealer cleared the fault code, however informed the consumer that the air bags may or may not deploy in an accident, manufacturer declined to make any necessary corrections to insure that the air bags will work properly.
Airbag light stays on, and has been on for 1 year and 6 months. In june, it was reset, and remedy has not corrected itself.
While operating vehicle airbag light illuminated on dashboard, it has been a reoccurring problem. Consumer has contacted dealer. *ak dealer performed diagnostic testing, but could not remedy problem. Manufacturer was contacted.
I want to know why airbags did not deploy.
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