My car has a steering shimmy and vibration problem that began as mild and is now severe and vibrates the entire vehicle. Honda balanced my tires several times, then replaced all 4 michelin pilot tires with 4 new ones. Those had to be repeatedly balanced and then were replaced a 2nd time in less than 1,000 miles. The 2nd set was repeatedly balanced with no results. Both front axles were replaced and both front rotors were replaced with the vibration never changing. Honda's area rep agreed to replace wheels and tires with after market bbs wheels and bridgestone serenity tires to rule out wheel and tire problems. Problem did not change and has now gotten worse as the mileage increases. (9k miles now). You can google 2011 honda accord shimmy problem and see that the problem is widespread in the USA and canada, but honda USA is telling me that I am the only one. I have bought 4 brand new accord exl v6 cars in 8 years, have loved these cars, and am very surprised that honda is flat out lying to me. My dealer has been helpful and supportive, and the area rep has been diligent in his efforts, too. However honda USA is stonewalling me, by not returning calls, and delay after delay. I have asked for a buyback under lemon law statute, as the dealer says that they cannot fix this problem, that they definitely acknowledge. (they replaced tires 3 times, and wheels and axles once) honda USA is taking the position that this is not a big deal, but the vehicle is not safe to drive. Honda USA told me to take the car back to the dealer today, but the dealer doesn't want it and says that honda is done chasing the problem. Can you help me understand my options, and if your administration can assist me in getting honda's attention at (hopefully) a higher level of management? I sincerely appreciate any suggestions that you can offer.
2011 Honda Accord suspension complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
I bought a 2011 honda accord lx, it was delivered with 11 miles. After I drove the car for little over 300 miles it was making a lot of noise. The noise is coming from the transmission and left side suspension when the car is put in reverse. I contact honda of north america and inquire about the loud noise they told me that there is no recall on my car. I then contact the dealership that I bough the car from to check it out. I meet with the service manager and I let him listen to the noise, he then stated that it was normal which I find very strange. About a few days later the loud noise from the transmission also came a new problem a loud clunking noise from the left side front suspension. I contact the dealer and talk to service rep and explain what was going on he check the service record and say it was normal.
Brand new 2011 accord v-6 coupe has so many isues.this is the only car I ever owned that you hear gasoline splashing around the tank,when turning left or right the rear suspension squeaks,the transmission bucks like crazy when accelerating and decelerating!clunking noise from the front end. I am getting rid of it. Piece of junk. Do not buy one!been horrible and only had it since 1/1/11.
Tl* the contact owns a 2011 honda odyssey. The contact stated that when turning in either direction, the vehicle would exhibit an abnormal knocking noise from the front end. The vehicle was taken to the dealer who performed a diagnostic that located the failure at the front end passenger side axle. The dealer replaced the right front axle, but the failure was not corrected the vehicle continues to make the knocking noise while turning to left, or right. The manufacturer took a report n012010-01-0301268 they advised a field manager will contact him. The vehicle has not been repaired. The vehicle will be taken back to the dealer. The failure mileage was 100 and the current mileage 1,750.
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