2021 Honda Accord: backup camera failure

Filed Sep 23, 2025 · TX

I am writing to formally report a safety concern regarding the infotainment system in my 2021 Honda Accord. The infotainment system in my vehicle is faulty and exhibits consistent glitches that I believe pose a serious safety risk while operating the vehicle. The system frequently malfunctions by freezing, restarting unexpectedly, lagging during operation, or becoming entirely unresponsive. These issues affect critical functions such as navigation, backup camera display, audio controls, and in some cases, the touchscreen completely locks up, forcing me to divert my attention from the road. The system has even placed my iPhone into reset mode. This is not an isolated incident. The problem occurs on a regular basis and seems to worsen over time. I have attempted to address this issue with the dealership, but no permanent fix has been offered, and the system continues to behave erratically. This is highly distracting and potentially dangerous, especially when quick access to vehicle features is needed during driving. I believe this issue warrants investigation, as it undermines driver focus and could lead to an accident. I urge the federal safety agency to look into this matter and consider whether a recall or manufacturer fix is necessary to ensure driver and passenger safety. Toyota is recalling 591,377 automobiles because the instrument panel display can fail and not show the driver critical information including vehicle speed, brake system and tire pressure warning lights, which could lead to a crash and injury. This issue has been going on for years with Honda vehicles but it's never been recalled. Vehicle details: Make/Model: 2021 Honda Accord VIN: [XXX] Mileage: 77,628 Date of Purchase: November 2021 Problem Frequency: Ongoing and frequent (daily ) I am happy to provide any additional documentation or video evidence if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 3, 2025 · SC

I would like to report an ongoing issue with my infotainment system. I reported to Honda, but was told there was nothing that they could do about it since I had not had the issue diagnosed in the shop. I did not want to go this route because I knew it would cost an enormous amount of money, especially after reading several reviews online of others having the same issue. I reported to the shop once and later discovered that there was no documentation when I took the vehicle to Fred Anderson in Greenville SC. The Tech stated he would reset to factory defaults. This did not fix the issue. As I have done more research, I have discovered that there was a recall on models between 2017-2020, but not 2021. I feel this is a safety issue because the GPS would go out at any minute as well as drop calls that have could be emergency calls. A glitching infotainment system in your 2021 Honda Accord can absolutely become a safety issue for several reasons: Driver Distraction – If the screen freezes, reboots, or doesn’t respond, I may be tempted to look at it or keep pressing buttons instead of focusing on the road. Even a few seconds of distraction can increase crash risk. Loss of Critical Features – Modern infotainment systems often control or display important functions such as: Backup camera, Navigation / maps, Hands-free calling and texting (via Bluetooth). Vehicle settings (like driver-assist features). If the system glitches, I could temporarily lose access to these safety aids. Impaired Communication – If Bluetooth cuts out or the system won’t connect, you may be more likely to handle your phone directly, which is unsafe and often illegal. In SC there is a new law for hands free use while driving. Malfunctioning Alerts – Some infotainment systems integrate with driver-assist warnings (lane departure, collision alerts, etc.). If the system glitches, those warnings may not display or may lag. Unexpected Resets -Sudden reboots frozen screens can startle you while driving,

Filed Jun 23, 2025 · Driver assistance · 74,716 miles · FL

The contact owns a 2021 Honda Accord. The contact stated that while operating the vehicle, the infotainment center screen malfunctioned, causing the backup camera display to glitch and become distorted. The vehicle was taken to the local dealer, who diagnosed that the infotainment center display was faulty and needed to be replaced. The infotainment center display was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 74,716.

Filed Apr 24, 2023 · Driver assistance, Electrical · MA

Hello, i want to report an issue with my honda accord 2.0t 2021. When i drive in rainy or snowy day all lights come up on dashboard and probably 70% of the futures gets disabled. Things that gets disabled: Back up camera, line assistant, trunk doesn’t open, A/C doesn’t work, windshield wipers spray doesn’t work, high beam doesn’t work, horn gets stuck and beeps and the only way to shut off is to stop and disconnect the battery, otherwise it beeps non stop. I record a video and here is the link. Thank you https://youtu.be/ABoYlunVNVo

Filed Apr 4, 2023 · Brakes, Electrical · MA

Hello, the car has this issue since i got it nrand new. Every time i drive in the rain or while its snowing, all lights on the dash board comes up and at least 50% of the options gets disabled. Like back up camera, windshield vipers, horn beeps non stop until you disconnect the battery and more. I see there is lots of people reporting same issue but honda dont want to help me with this issue. Went to homda dealer and they said $169 for diagnostics, then called and said its gonna be 2 hours which is $338 and even then saying they are not sure if it will take them 2hrs or 10 and i had no choice to tell them to stop and pay only $169. Please see the video for details Honda case# 13733111 https://youtu.be/ABoYlunVNVo

Filed Mar 21, 2022 · Brakes, Steering · 38,000 miles · MS · crash

The contact owns a 2021 Honda Accord. The contact stated while driving approximately 60 mph, the steering wheel and brakes failed to function. The contact stated no warning light was illuminated. The contact stated he drove into a side rail and stretched the driver side panel of the vehicle. The contact also stated the rear view camera was not functioning. The air bags did not deploy. The contact stated he did not have any injuries nor seek medical attention. No police report was filed. The contact he was able to drive to his residence but continued to experience the failure on the steering wheel and multiple warning lights were illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 38,000.