Dear Honda Motor Co., Inc. Customer Service, I am writing to file a formal complaint regarding the service I received at Lilliston Honda in Vineland, New Jersey, concerning a recall repair on my motorcycle. I dropped off my 2013 Honda CBR600RR at the dealership on August 19, 2025, for a recall related to the fuel pump. The motorcycle has experienced frequent and dangerous engine shutdowns while riding, and difficulty starting afterward. I also mentioned to the service staff that the fuel pump priming sound is often absent when this occurs. An engine code has also been triggered. These issues strongly suggest a faulty fuel pump. On August 29, 2025, a week after I dropped off the bike, I finally received a call from the dealership. I was informed that the fuel pump on my specific motorcycle is not covered under the recall based on its batch number. The technician then told me my bike had a "running issue" and that any diagnostic work and subsequent repairs would be an out-of-pocket expense, even if it was determined to be a fuel pump problem. This information is frustrating and feels like a deceptive practice, especially given that the symptoms I described are a textbook match for the recall issue. I authorized a diagnostic to be performed up to a maximum of $200. I find this cost excessive, especially since a simple scan would likely reveal the engine code and confirm the issue. I am concerned that I am being misled and overcharged for a problem that is a known safety hazard and should be covered by the manufacturer. The lack of urgency and transparency in handling this recall is alarming, as the recurring engine shutdowns on major highways have put my safety at serious risk. I urge you to review my case and address this matter promptly. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2013 Honda CBR600RR problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Engine1
- Fuel system1
Problems by type
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- Engine1
- Fuel system1
Recalls 1
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2007, 2009-2017 CBR600RR, 2008-2017, 2021 CBR1000RR, and 2010, 2012-2013 VFR1200 motorcycles. The fuel pump impellers may have been improperly molded, which can cause them to deform and result in fuel pump failure.
- Risk
- Fuel pump failure can cause an engine stall, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the fuel pump module as necessary, free of charge. Owner letters were mailed January 3, 2025. Owners may contact Honda customer service at 1‑866‑784‑1870. Honda's numbers for this recall are KR2, KR3, KR4 and KR5. This recall is an expansion of the federal safety agency recall number 24V‑113.
Recall number 24V864000 · Recall details
Technical service bulletins for the 2013 Honda CBR600RR 1
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2013 Honda CBR600RR owners say
Most recent owner complaints, unedited.
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Questions about the 2013 Honda CBR600RR
Is the 2013 Honda CBR600RR reliable?
Owners have filed 1 complaint about the 2013 Honda CBR600RR, fewer than a typical CBR600RR model year.
What is the most common problem with the 2013 Honda CBR600RR?
Engine and cooling, with 1 complaint. Next is fuel system (1).
How many recalls does the 2013 Honda CBR600RR have?
1 recall, covering fuel system, gasoline.
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