2016 Honda Civic: windshield cracks

Filed Sep 29, 2017 · Engine · 17,800 miles · NY

Brought 2016 honda civic to dealership with A/C not properly working (blowing warm air), was told prior to drop off that it was likely a stone that hit the condenser causing a leak. Diagnostic test cost $135 + tax, was told that it was a stone that punctured the condenser, was assimilated to "just as if a stone had hit the windshield and cracked it, it would not be covered." windshields are designed to deflect debris. This is not covered under warranty, and appears to be a common (previous class action lawsuit was settled on earlier honda vehicles with this exact problem: "a rock puncturing the condenser" due to design flaw). This is absurd to not take care of the issue and charge consumers $900+ for a problem that could easily happen again if a "small rock or pebble" is able to puncture a part. 17,800 miles on the vehicle, 18 months old. If a small pebble can ruin a customer's air conditioning system on a brand new vehicle, which per warranty guidelines is neither an "accident" or "abuse" to the vehicle, is this vehicle even suited to be on the road? Very disappointing as I was a life long honda owner.

Filed Feb 6, 2017 · 4,097 miles · GA

I was driving down the highway and a small rock hit my windshield and cracked it right where the rear view mirror is attached. There is no impacted point in the glass just the splintering of the glass. Safelite had to make a small hole just to do the repair. Is this windshield defective? It happen to my son's girlfriend's 2017 honda civic as well. We both just purchased the vehicles. There are numerous complaints online as well. I am concerned that the windshield is inferior or defective and is a safety issue.

Filed Sep 6, 2016 · 7,500 miles · NC

Honda civic 2016 x 4s a pebble cracked windshield 60mph zone durham freeway 147 (4300 miles) july 17, 2016. Replaced with honda windshield solar glass acoustic e4 dot 865asim7845. 43r-10979 on july 20, 2016. This windshield lasted 5 weeks. Pebble in 45 MPH zone nc state 87 with no vehicle in front of me on august 27, 2016. Honda parts has a web page thread. This problem with cracked windshields is happening across the country with this model honda civic x. I am concerned about having an accident in this vehicle; since the windshields have not held up in a 45 MPH and 60 MPH posted speeds in both situations. These windshields are also in short supply. Had to wait five weeks for the second one. Have ordered my third windshield today. Have photographs of both windshields but had some difficulty in uploading them to this page.

Filed Jul 5, 2016 · Visibility · 9,000 miles · CO

New honda civic windshield suddenly cracked and continues spreading. No replacements available in america.

Filed Jun 28, 2016 · Visibility · FL

My husband was driving down the interstate when a small pebble hit the bottom drivers portion of the windshield, thus putting a small ding in the glass, however within 4 hours I had a crack 28 inches long, I have owned many vehicles in my life n have had things hit my windshield and it never caused a crack. After reviewing the consumers affair web site I noticed there were so many people like me, and easily cracked windshield on there 2016 civic before they have even made there first car payment, and the fact that there on national back order so whether it obstructs your view or not you can't even get a replacement yet, I don't know if they have cut corners in the manufacturing of there glass or not but I believe that they should be able to sustain more then a little pebble before they crack like this, and I hope you guys investigate this before someone really gets injured because the crack causes a type of magnifying effect when u try to see thru it while driving n it definitely obstructs your view