Keyless entry problem on my car. I was unable to get into my car and when I used the key from the fob to enter the car, the car wouldn't start. I was stranded and needed to call for help. The car was jumped and started again to get it back to my house. In the morning, the car wouldn't start again so was towed to a local mechanic in my town called Desert Dawg and they were able to start the car again and it drove for about a week and then the same problem happened. They put in a new battery and worked again for about a week. The car then would start but wouldn't shut off without disconnecting the battery. Then one night the car just started beeping uncontrollably and the car would not shut off the beeping and key fob not recognized. Towed back to Desert Dawg and said it was a keyless entry problem but the part he needed to fix it was on National Shortage and could take 7 months or more to get the part. He told me to take it to the Honda Dealership to see if they could help me. Car towed again to Honda dealership and they said it was a keyless entry problem and the part called a body control module with Part number: 38809-TBC-A31 was on back order and on National shortage and the part may not arrive for 7 months or longer or never. I now have no car to get to work. I called the Honda Corporation and got the same answer of this part being on national shortage. How can people be left stranded. I live in Arizona and the temperatures get very hot and people could die if their car doesn't start. Please address this issue. thanks.
2017 Honda Civic: won't start
9 of the 606 complaints about the 2017 Honda Civic describe won't start.
- owner complaints
- 9
- of this car's complaints
- 1%
- typical mileage
- 36,000
- recalls
- 0
Won't start by model year
What owners say
Vehicle is having electrics issues. It will start up and then when attempting to start it again, it will not start. This happens sporadically and the battery, starter and alternator have been tested in good condition and working as designed.
My car alarm randomly started going off while parked for three days, three different times of the day. The last time it happened back to back at 2am while parked. I tried turning it off with my key fob and it would not register. I opened the car with the key in the fob and pushed the start button, the engine started and I remained parked. Then I tried turning the car off but it would not turn off, instead the lights flickered on the dash and the car stayed on. I tried it 2 more times and it finally turned off the engine but not the dash. All the warning signs came on the car including a break systems error and a tire pressure error. After this, I took the battery out of my fob and now the car battery is dead. I powered up the battery today but the car won't start. The dash turns on but then it just flickers and gives me all the same warning signs. I found there were recalls for this issue on 2016 civics and that the recall should be extended to 2017 and 2018 civic as well. Mine is a 2017 civi and it's having all these issues that could be deadly if they happen on the freeway.
Sometimes, when trying to start the vehicle, it will not crank and start. The electric power will come on (dash board icons, headlights, etc.), but it will not crank. It takes from 2 to 7 turns of the key, before it cranks and starts. This problem occurs sometimes once a week, sometimes 2 or 3 times. I took it to a honda dealer for repair. However, on the day I took it in, of course, it was working fine. The service manager said that their computer could not diagnosis it, unless the problem occurred while it was hooked to the computer. He told me to bring it back when the problem got worse, or the car would not start at all. I have not returned to the dealer yet. This problem began in early july of this year. The vehicle had approximately 36,000 miles on it.
Tl* the contact owns a 2017 honda civic. The contact stated that the vehicle would not start. The contact attempted to start the engine five times, but was unsuccessful. Several unknown warning indicators were illuminated, including five "electric parking brake problem", "vehicle stability assist problem", and "electric power steering problem" messages that appeared. The dealer and manufacturer were not made aware of the failure. The failure mileage was 60,000.
The vehicle, after being driven the day prior without issues or any engine lights, will not start the next morning. The only engine light that is on is the electronic power steering light. When I try to start the car, the battery doesn't even click. I even jumped the battery to reinforce the idea that this is likely not related to the battery - still no clicking. After online research, I found that there was a recent recall on 2017 honda civics for the same issue - the eps system. Unfortunately, this recall is VIN specific, and when I called honda to inquire about my vehicle, they told me that even though this sounds exactly like the other recalled honda civics, they were unable to do anything because my specific civic was not being recalled for this matter. For a car that is less than 2 years old, with no accidents, something as significant as an eps failure should be handled more seriously. This kind of failure, if occurring during operation of the vehicle, could result in major auto accidents.
Since we got the car, december 2017, the air bag off warning light comes on intermittently, about 8 times since we got it and twice in october, while my wife is seated in the front passenger seat. Two dealers say nothing is wrong and honda says if they can't find anything wrong they won't start replacing parts until the problem goes away. Which I find unacceptable for safety equipment. I can not have the airbag fail if we were to get in a collision.
I purchased a new honda civic on january 7, 2017. Previously my new car did not want to start on 1/28/17. 21 days after my new purchase. I had the same trouble again when my new car did not want to start on 4/29/17 at 5:20pm. I was in a parking lot and it would not start. I called honda roadside assistance at 1‑866‑864‑5211 and they said a tow truck would arrive at 6pm. They did not show up at 6pm. At 6pm I received a text that a tow truck would show up at 6:45pm. It was very hot and I thought I was going to suffer from a heat stroke. After many tries, my car eventually started at 6:15pm. I am very frustrated with this car. When I took the car into the dealership on 5/1/17 to clawson in fresno, ca. I was told they did not have any rentals and they would call me on 5/2/17. They did not call me on 5/2/17. I went to the dealership on 5/2/17 and they said they did not have any rental cars. I called honda corporate at 1‑800‑999‑1009 and clawson honda authorized a rental car for one day.
I purchased a new honda civic 2017 with 11 miles on 1/7/17. 21 days later, on 1/28/17 my car did not start after work. The tow truck had to jump start my car and after numerous attempts it started. I work downtown and it was dark and late. This is unacceptable for a new car. I took it to the dealer next day and they replaced the battery. I am fearful that my "new" car may not start again.
Service bulletins that may apply
- Under certain conditions, the cylinder head gasket effectiveness may be reduced which may
- Under certain conditions, the cylinder head gasket effectiveness may be reduced which may
- Under certain conditions, the cylinder head gasket effectiveness may be reduced which may
- Dealer Message
- Oil leak at timing chain tensioner inspection cover due to possible insufficient sealant adhesion on...
- This bulletin is replaced by S/B 19-033, Warranty Extension: 2016-18 Civic 1.5L: Software Update with A/C...
- Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs...
- Dealer Message
Related recalls
No recalls on record for this model year.
Questions about the 2017 Honda Civic won't start
Is won't start a common problem on the 2017 Honda Civic?
9 of 606 owner complaints about the 2017 Honda Civic (1%) mention won't start. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2017 Honda Civic?
There are 0 recalls and 50 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Honda Civic
Jerking 39Stalling 17Check engine light 15Wipers 13Key fob 12Warning lights 10Adaptive cruise 8Battery drain 8Engine failure 8Lane assist 8Loss of power 8Power steering loss 8ABS 6Grinding brakes 6Collision warning 6Door locks 6Fire or smoke 6Fuel smell 6Misfire 6Steering lock-up 6Brake failure 5Fuel pump 5Headlights 5Seat belt 5
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