All the safety lights came on on the dashboard suddenly the brake assist did not work. Honda tells me the brake servo is bad. This is a known defect as other 2020 crv hybrids were recalled for the same reason. It is a dangerous safety hazard.
2020 Honda CR-V Hybrid driver assistance problems
15 complaints (17% of all complaints for this car). 2 crashes reported.
- owner complaints
- 15
- of this car's complaints
- 17%
- crashes
- 2
- recalls
- 0
Which part fails
- Automatic emergency braking13
- Warnings5
- Adaptive cruise control2
- Sensing system: camera1
- Assist1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Honda CR-V Hybrid driver assistance problems in other years
Specific symptoms reported on the 2020 Honda CR-V Hybrid driver assistance
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
Related investigations
Inadvertent Automatic Emergency Braking
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations.  However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to
EA24002
What 2020 Honda CR-V Hybrid owners say
Most recent owner complaints, unedited.
Traveling at 70 mph on I-5, Washington State, a warning message telling us the braking system was compromised, referencing "VSA", part so the stability control system. We pulled over and turned the car off, deleting the message. Within two miles of proceeding along the road the display presented a message saying the parking/emergency brake was malfunctioning, at 70 mph. Three days later my wife was backing up in the driveway and the car applied the brakes and would not proceed. When my wife engaged the forward gear the car did drive forward while cycling various error messages. It, via computer interpretation, determines how the brake fluid pressure is applied/distributed to all and any of the braking systems. Some systems are automatically initiated and others are initiated by the driver. These systems include the auto-emergency braking, the application of the electric foot brakes, the parking brake among others. We had the car delivered to the local dealership with the above information. The dealer ran an OBD scan and decided that the electric servo booster. I do not challenge this decision. My concern is that this malfunction has triggered a recall in Japan and that there are worldwide reports of the malfunction. Please have someone look into this system failure with Honda.
The failure involves the Electric Brake Booster (EBB) / brake control system on my 2020 Honda CR-V Hybrid. The malfunction affected brake assist, ABS, Vehicle Stability Assist System Problem, Brake Hold System Problem, Brake System Problem,Electric Parking Brake Problem, Road Departure Mitigation System problem,Collision Mitigation System Problem, Adaptive Cruise Control Problem, Hill Start Assist problem. The vehicle and components are available for inspection upon request. This failure created a serious safety risk. Braking performance became inconsistent and unpredictable, increasing stopping distance and reducing vehicle control. This condition increased the risk of a crash during normal driving or emergency braking. The problem is persistent and reproducible. Multiple brake-related warning lights reappear every time the vehicle is driven. The symptoms are consistent with Electric Brake Booster failure reported on similar vehicles. Dealer diagnosis is pending / has identified a brake system fault related to the brake booster. The vehicle has not been inspected by Honda corporate. It has been / will be inspected by an authorized dealer or qualified service center. No police or insurance inspection occurred because no crash happened. Warning lamps appeared suddenly while driving, including Brake System, ABS, and VSA warnings. There were no prior symptoms such as noise, vibration, or gradual brake degradation before the failure. Once illuminated, the warnings remained active.
Brakes stopped working suddenly. All of the brake system started flashing warnings. electric parking brake light is on when parking brake is not engaged. Warning lights all flashed: Electric Parking Brake Problem, Brake System Problem, Brake Hold System Problem, Adaptive Cruise Control Problem, Collision Mitigation System Problem, and Road Departure Mitigation System Problem. This car has 50k miles and just out of warranty. It was a $6k repair!!!!! Honda said faulty parts.
Yesterday (XXX) while starting my car the warning lights came on notifying me of a potential issue with multiple safety systems including the brake system. My parking brake would not show that it was released and when put in gear the brakes were very mushy and the vehicle did not feel that it could be driven safely. I requested Triple AAA to tow the car to the Honda dealership in Lumberton North Carolina this morning (XXX) as I did not feel that it was safe to drive. A diagnostic test was performed that indicated that the Electric Servo Brake System / Electric Brake Booster System Malfunction was found and that the vehicle needs an Electric Servo Pedal Simulator Unit replaced. This component functions cooperatively with the Regenerative Brakes together with a structure in which pedal force is not influenced by braking pressure control. I have researched this issue and found that this particular problem and the associated part has been recognized as an ongoing problem with some Honda Hybrid models and that it has recently been recalled in Japan, and many Honda owners in the UK have also been experiencing the same malfunction to this part. This appears to be a systemic issue with a part involving select Honda Hybrid models that appears to occur as early as after 20,000 miles and oftentimes shortly after the vehicle involved is out of warranty.  American Honda has not officially recognized this problem as a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2020 Honda CR-V Hybrid servo brake electrical malfunction has led to braking inconsistencies, unprompted emergency brake application, and numerous dashboard errors. Electric servo brake component needed to be replaced entirely for the vehicle, roughly $2,200 for parts and labor.
I was pulling into a parking space and to stop but suddenly the vehicle just accelerated forward jumped the curve, straight through some bushes and crashed into a tree. The airbag deployed caused injuries to my right arm, head, chest contusion. Mostly passenger side front and front damages on the vehicle. Police, ambulance, and firefighter came to investigate and to help with my injuries.
Brakes being applied with apparent no reason. It gets applied automatically even when there is no obstruction in front.
Driving at 35-40 mph the automatic brakes "Panic" stopped. No car, person or animal in front of car. This happened once before but I thought a construction crew on the roadside may have caused it the firs time.
Some time in 2021 is the estimated date of occurrence of the event I am describing next. I was cruising on a freeway [XXX] ), traveling at about 65 miles an hour. It was a clear day with light traffic, around noon. There was no car in front of mine. There were no cars adjacent to mine either. Then I saw with my eyes a partially deflated mylar balloon (silvery and shiny) floating across (left to right) my path of travel. I estimate that the vertical position of the balloon was less than the height of a typical bus or a semi-truck. Its float path was rather random - up and down. Its distance from my car was about 5 to 10 car length (very rough estimate) when I first noticed it. Since I easily recognized it as a light-weight balloon (typical party balloon), I determined that it would not do any harm to my car even if timing was such that my car came in contact with it. So, I did not take any evasive action - I did not apply brakes and I did not change to another lane. But this is when my CR-V's automatic braking system engaged with a sudden deceleration, "BRAKE" warning light on the dash along with a series of beeping. The whole event lasted a few seconds after which the car responded normally to my gas-pedal input. Luckily there was no car following me when this automatic braking occurred. This was a one-time occurrence to date. Since then I have not had similar unexpected automatic braking due stray objects. I did have had several occurrences of "BRAKE" warning light and beeping due to my car coming in close proximity to other cars in front of me. In these instances, I cannot say with certainty whether or not brakes themselves were automatically applied. In these instances, I applied brakes myself (albeit later than what the car's computer determined to be appropriate). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Questions about the 2020 Honda CR-V Hybrid driver assistance
Does the 2020 Honda CR-V Hybrid have driver assistance problems?
Owners have filed 15 complaints about the driver assistance of the 2020 Honda CR-V Hybrid, 17% of all its complaints.
At what mileage do 2020 Honda CR-V Hybrid driver assistance problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2020 Honda CR-V Hybrid driver assistance?
There is no recall for this problem on this model year.
What year does the Honda CR-V Hybrid have the most driver assistance problems?
The Honda CR-V Hybrid model years with the most driver assistance complaints are 2021 (22 complaints), 2023 (17 complaints) and 2020 (15 complaints).
Is there a class action lawsuit over the Honda CR-V Hybrid?
Yes. Class action says Honda and Acura keyless entry makes cars easy to steal and asks for theft protection (November 12, 2026).
Other 2020 Honda CR-V Hybrid problems
Engine 26Brakes 18Electrical 15Fuel system 10Transmission 6Airbags 4Body 3Steering 3Acceleration 2Seat belts 2Wheels 2Lights 1Seats 1Suspension 1Tires 1Visibility 1
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