While freeway driving at flow of traffic, typically in the HOV lane, on three separate occasions, the vehicle without any warning lost power completely causing me to immediately manuever the vehicle under extremely dangerous conditions to the right shoulder, but in the process nearly becoming involved in collisions with other vehicles, then coasting off the off-ramp. Other drivers are not necessarily courteous when attempting quick lane changes to prevent a more dangerous situation of becoming stranded in the middle of a freeway. On each occasion, my passengers were elderly ([XXX] & [XXX]) and my wife, all with sensitive high anxiety, and completely in states of fear. Concurrent with the vehicle shutting down, the check engine warning appears on the instrument panel. On two other separate occasions, all vehicle dash electronics, again without any warning whatsoever, go completely dark preventing any telemetry displaying, including radio, navigation via Apple link, and remain completely dark for up to 6 mins time. I'm unaware if lane sensors, etc., fail also or if it limited to the dash components only. I have taken the vehicle to our dealership, Spreen Honda of Corona to have the problems addressed, but they were unable to replicate the incidents, nor discover any cause of the problems. I have suggested that these are extremely similar to conditions attributed to other years of this model, but the dealership insists the do not apply to our vehicle. This vehicle will cause us to be involved in a very bad accident! And with two elderly, disabled, and medically-impaired seniors typically as my passengers, including my extremely sensitive wife who can barely muster up enough courage due to her phobias to ride in a vehicle, on the freeway, The next occurrence may not fair so well. I'm a very skilled driver, but there is so much I can control under such helpless conditions. These issues must be investigated and corrected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2020 Honda CR-V Hybrid electrical problems
15 complaints (17% of all complaints for this car).
- owner complaints
- 15
- of this car's complaints
- 17%
- crashes
- 0
- recalls
- 2
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Honda CR-V Hybrid electrical problems in other years
Related recalls
Electrical system: 12v/24v/48v battery: cables
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2020-2022 CR-V Hybrid vehicles. The 12-Volt battery cable routed outside of the body frame is missing a fuse on the power circuit, which can allow the battery cable to short circuit or overheat during a crash.
- Risk
- An overheated battery cable or short circuit can increase the risk of a fire or injury in a crash.
- Remedy
- Dealers will replace the battery cable, free of charge. Owner notification letters were mailed January 29, 2024. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is FGB.
Recall number 23V844000 · Recall details
Electrical system: propulsion system: charging: module: software
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is K9E.
Recall number 20V798000 · Recall details
Related investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
What 2020 Honda CR-V Hybrid owners say
Most recent owner complaints, unedited.
In August 2026, I was driving approximately 70 to 75 miles per hour on the highway when my vehicle suddenly lost acceleration. The check engine light began flashing, and the vehicle started shaking severely. After turning the vehicle off and restarting it, the vehicle appeared to operate normally again. Unfortunately, I experienced another incident a few weeks ago, so this is no longer an isolated occurrence.
My 2020 Honda CR-V Hybrid (125,000 miles) has repeatedly lost propulsion power at highway speeds. On Sept. 19, 2026, the vehicle suddenly lost drive power, slowed rapidly, and came to a complete stop in high-speed traffic. The dashboard displayed: “Critical Failure Detected. Stop Driving When Safe” and “Power System Problem. Do Not Drive.” The vehicle had to be turned off and restarted three times before enough power returned to move off the road. No crash occurred, but there was a serious risk of being rear-ended. The vehicle has come to a complete stop twice, and similar power-loss events have occurred multiple times. The same problem resulted in five dealership visits: • Aug. 29: Catalytic converter replaced under California emissions warranty; problem continued. • Sept. 8: Code C1870-00 detected; codes cleared; no repair addressing the failure. • Sept. 15: Code P06AF detected; fuel pump assembly replaced; problem continued. • Sept. 17: Dealership reported “fuel dilution” and drained the tank; failure recurred two days later. • Sept. 20: Returned after the Sept. 19 highway incident. The dealership has documented the repeated problem, but the root cause remains unresolved. Restarting the vehicle temporarily restores power, which may complicate diagnosis. Because the loss of propulsion occurs suddenly at highway speeds, there are sometimes no safe places to pull over. I am aware of the federal safety agency Preliminary Evaluation PE25016 concerning loss of motive power in 2020–2022 Honda CR-V Hybrid vehicles. My symptoms appear similar, although I am not claiming they have been determined to be the same defect.
While driving my 2020 Honda CRV Hybrid the check engine light came on and my speed reduced to 30mph on the highway. This first happened 5/31/2024 and I had it towed to Honda and Honda could not find the problem. I was told to bring it back in if it happened again. I asked Honda to report to their corporate representative because it was a dangerous issue, and was told we should not at this time. Then on 3/21/2025 less than a year later this occurred again and I bought it back to Honda and I am waiting for Honda to tell me what the issue is. This is a safety issue that has happened to other Honda hybrids not just to mine. Please help me on this matter they don’t seem to be able to know what the problem is and this is quite a safety concern.
- I own a 2020 CR-V Hybrid LX with a Continuously Variable Transmission that has been experiencing persistent engine problems over the past few months. I have taken the vehicle to two Honda dealership service centers, but neither location has been able to identify the root cause of the issue. Currently, the car is with a Honda dealership mechanic for further inspection. I am seeking assistance in resolving this matter as the issue remains unresolved despite multiple attempts. -The engine problem initially occurred while I was driving, causing the car to slow down unexpectedly. Most recently, the issue occurred when I started the vehicle. - The issue has been reproduced and confirmed by both Honda dealerships I visited; however, neither dealership has been able to determine the root cause. They have run several diagnostics and even cleaned out the fuel tank, but the problem persists. - Both Honda dealerships informed me that they brought in a manufacturing engineer and technician to conduct further testing. They recommended flushing the fuel tank and fuel line and replacing the spark plugs; however, the engine problem remains unresolved. I reached out to Honda headquarters about this issue, and they advised me to follow up after hearing back from the technician and engineer. However, I have not received any response since following up. - There were no warning lamps, messages, or other symptoms prior to the engine issue. The warning messages and lights only appeared once the engine began to fail. The problem first started back in June. At that time, the car was not due for any maintenance and had no prior major issues.
The contact owns a 2020 Honda CR-V Hybrid. The contact received notification of the federal safety agency Campaign Number: 23V844000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V844000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at slower speeds of 40 MPH or less, the emergency brake light would illuminate on the instrument panel and the brakes would activate. The rear seat belts on both the passenger’s and driver’s side of the vehicle failed to securely lock in seat belt buckles. The seat belts must be stretched to the rear middle seat's buckle to be locked. The dealer was contacted and confirmed that parts were not available for the recall repair and confirmed that there was no recall for the seat belt failure. The manufacturer was made aware of the failure. The failure mileage was 47,000. Parts distribution disconnect.
The contact owns a 2020 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The part that failed is called the "ELECTRONIC SERVO PEDAL SIMULATOR UNIT", aka "SET, BOS ASSM." aka "BRAKE PEDAL SIMULATOR (SIMULATOR SET, PEDAL FEEL)" aka "BRAKE PEDAL OPERATING SIMULATOR". The Honda (OEM) part number is 01469-TPG-A95. The part failure was diagnosed at Buckeye Honda in Lancaster, Ohio, in coordination with the Tech department at Honda corp., and was replaced at Buckeye Honda in Lancaster, Ohio. The Buckeye Honda (service department) said that they had not seen this problem before, so they contacted the Tech Dept. at Honda to seek assistance in the diagnosis. The safety of the vehicle occupants was put at risk by the almost complete loss of brake functions and the interacting functions. At first the Brake warning and AVS warning lights would illuminate on the driver's display, and then they would go off and everything would function normally. But the driver' display warnings got more frequent and the brakes would not function normally. Finally, all of the driver's display warnings would sequence through, one by one, and the brakes were almost entirely gone. The Honda dealer did not give me the faulty part because he said it would have to be sent to Honda. I do not know if Honda America will inspect the part to determine the cause of the failure. I did take a cellphone picture of the part. The problem began approx. [XXX]. I picked up the repaired vehicle at Buckeye Honda on Monday [XXX]. The part was out of warranty by about one month: The "In-Service date" was [XXX]. The mileage on the vehicle was 12,920 miles at the time of repair and I am the original owner. Honda America did give me a "Goodwill" authorization number, in coordination with Buckeye Honda in Lancaster, Ohio, which lowered my out of pocket cost to $l457.73. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Questions about the 2020 Honda CR-V Hybrid electrical
Does the 2020 Honda CR-V Hybrid have electrical problems?
Owners have filed 15 complaints about the electrical of the 2020 Honda CR-V Hybrid, 17% of all its complaints.
At what mileage do 2020 Honda CR-V Hybrid electrical problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2020 Honda CR-V Hybrid electrical?
Yes, 2 recalls: 23V844000, 20V798000. Check your VIN to see if your car still needs the free repair.
What year does the Honda CR-V Hybrid have the most electrical problems?
The Honda CR-V Hybrid model years with the most electrical complaints are 2022 (25 complaints), 2021 (24 complaints) and 2020 (15 complaints).
Is there a class action lawsuit over the Honda CR-V Hybrid?
Yes. Class action says Honda and Acura keyless entry makes cars easy to steal and asks for theft protection (November 12, 2026).
Other 2020 Honda CR-V Hybrid problems
Engine 26Brakes 18Driver assistance 15Fuel system 10Transmission 6Airbags 4Body 3Steering 3Acceleration 2Seat belts 2Wheels 2Lights 1Seats 1Suspension 1Tires 1Visibility 1
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