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2020-2021 Honda Accord Hybrid, Honda CR-V Hybrid and others recall: software

Honda (American Honda Motor Co.) reported this safety recall on December 17, 2020. It covers about 27,838 vehicles.

vehicles affected
27,838
reported
Dec 17, 2020
owners notified
Feb 12, 2021
related complaints
36

Electrical system: propulsion system: charging: module: software

What is wrong
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is K9E.

Recall number 20V798000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 36 complaints about electrical problems.

2020 Honda Accord Hybrid2020 Honda CR-V Hybrid2020 Honda Insight2021 Honda Insight

Questions about recall 20V798000

Is there a recall on the 2020-2021 Honda Accord Hybrid, Honda CR-V Hybrid and others software?

Yes. Recall 20V798000, reported on December 17, 2020, covers about 27,838 vehicles.

What is the fix for recall 20V798000?

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is K9E.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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