The Honda infotainment screens have a history of "Phantom Touches". I have replaced my infotainment system once under warranty. The problem is that while out in sunlight the vehicle's infotainment system will randomly beep and change screens and functions on its own as bands of sunlight enter via the windshield or side windows. It is extremely distracting and things like switching music souces from blutooth source to radio, cutting in and out, swapping to the default screen saver, vehicle settings screens in the middle of turning in traffic are inherently hazardous. The Insight's windshield is already factory tinted at 70% VLT. Adding an IR rejecting window film will reduce the light passed below my state's ([XXX]) legal threshold. 90% VLT window film is not widely available and would still drop my VLT to 63% effective. This is an ongoing problem across models and years for at least 8-9 years. The infotainment center is already set at the 'normal' touchscreen sensitivity (vs. the more sensitive option). Covering the infortainment center screen with a piece of cardboard eliminates the distraction and phantom touches, but it also blocks safety warnings and my backup camera screen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2021 Honda Insight problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance9
- Brakes4
- Airbags3
- Electrical3
- Seats3
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance9
- Brakes4
- Airbags3
- Electrical3
- Seats3
- Acceleration1
- Body1
- Engine1
- Fuel system1
- Lights1
- Transmission1
Recalls 3
Air bags: sensor: occupant classification: front passenger
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
- Risk
- Air bags that deploy unintentionally during a crash increase the risk of injury.
- Remedy
- Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1‑888‑234‑2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous the federal safety agency recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning May 29, 2026.
Recall number 26V332000 · Recall details
Air bags: sensor: occupant classification: front passenger
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
- Risk
- An air bag that deploys unintentionally during a crash can increase the risk of injury.
- Remedy
- Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for these recalls are XHP and VHQ.
Recall number 24V064000 · Recall details
Electrical system: propulsion system: charging: module: software
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is K9E.
Recall number 20V798000 · Recall details
See all 3 recalls for the 2021 Honda Insight
Defect investigations
Inadvertent Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Engineering Analysis is being opened to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the investigation is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to
EA25002
Inadvertent Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE24008
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2021 Honda Insight 25
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- The ACC system error message comes on while driving when outside temperatures are low/near freezing due to...
- Service News
- Dealer Message
- Dealer Message
- Dealer Message
- Dealer Message
- Booming or rumbling through the speakers
- There is a rattling coming from the front of the vehicle
- ServiceNews Article
- The ACC system error message comes on while driving when outside temperatures are low/near freezing.
2021 Honda Insight fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 1.5L 4‑cyl Hybrid | FWD | 51-55 | 45-49 | 48-52 |
What 2021 Honda Insight owners say
Most recent owner complaints, unedited.
The contact's daughter owns a 2021 Honda Insight. The contact stated that while her daughter was driving at an undisclosed speed, the front driver's and passenger-side air bags suddenly deployed without impact. There was no warning light illuminated. The contact stated that the air bags cracked the front windshield and injured the driver's arm. The police arrived at the scene, but no police report was filed. The contact was unsure whether the driver had received medical attention. The contact's daughter had someone drive the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
There is a massive hood flutter when large vehicle drive towards me going above 50mph. It feels and looks like the hood is not latched correctly and going to open into my windshield. This has happened since I purchase the vehicle new in 2021
Went in for a typical servicing. They noted that the downstream O2 sensor was damaged by rodents. The vehicle, with around 14k has always been stored in a weather tight garage, never stored outside. There has been no rodents in the building since I owned it from 1999. This is a presumptuous statement I refuted, but they wouldn’t take off, and I felt this is a warranty or recall item. There are lots of speed bumps in the North Portland neighborhood, which may have caused the problem by cable scraping. I believe they documented it as rodents to escape their extended warranty contract requirements. I purchased an O2 sensor, which my independent said I don’t need to use it after taping the scrape as there’s no electronic issues being reported in the system. I would like this investigated and them pay for the sensor I apparently don’t need to install.
I received a 2021 Insight Seat Weight Sensor Safety Recall in September 2025 saying that recall replacement parts were now available at Honda Dealers. Ever since I received this notice, none of the Atlanta area Honda dealers are able to remedy the defect in my vehicle due to lack of parts, contrary to the notice saying parts are available.
Under certain circumstances, the portion of the PCU that controls charging of the 12 volt accessory battery malfunctions, sending the PCU into a "fail safe" mode, preventing battery charging and activating warning displays for the driver. This has caused my vehicle to stall while driving, potentially increasing the risk of a crash. Other honda hybrids during this year have been recalled but not by my VIN number, however I am having the exact same issue. Below has me give a specific date but this happens almost every morning.
The brake servo control unit feel simulator which reduces the simulation force provided to the brake pedal during emergency or failed conditions and is a key component of realizing a Regenerative Braking System. It provides a good pedal feeling to a driver, improves energy recovery and ensures braking security. My safety has been put at risk as that part is integral to my brake system (including the hybrid function) e.g. my car was in reverse and the brakes were not responding and had to leave my car. I towed my car to a local independent service provider and they confirmed via the OBD-II scanner that confirmed my break servo control feel simulator is bad and would need to be replaced. After doing research, the brake servo part is made in Japan by a company called Nissin. The part has been recalled in Japan and UK due to failures in similar hybrid models. The brake servo serves many functions including ensures consistency, mimics traditional braking, and provide the driver with a natural-feeling brake pedal, especially because the system relies on both regenerative braking and hydraulic friction brakes. For about 3 days I received a cluster of warning signs from my car such as traction control, brake system, brake, steering malfunction, and ACC. Given that this part directly affects braking capability and overall vehicle safety, I am deeply concerned that my safety has been compromised as the life of the part is supposed to last the life of the car (about 150,000 miles) . I respectfully request an immediate investigation, and would like to know whether this issue is covered under an existing or pending recall campaign. If not, I'd like to submit this to the recall campaign in the U.S. Please advise on the next steps for inspection, replacement, and ensuring my vehicle is safe to drive. Thank you.
While my wife was driving my car on a busy road. The servo brake control unit/ pedal simulator broke making it near impossible to stop the car. She had to crash the car into a parking block. And Honda import/export is uncooperative and dismissive of the fact that my wife and daughters lives were jeopardized due to the part malfunctioning
On two (2) occasions, the "collision mitigation braking system" braked with no reason. It has happened on a quiet and straight line residential street with no other moving vehicle, pedestrian, animal, or any other obstruction in view. After one second or so of braking, it returned to normal. It is available for inspection. I have not spoken to the local Honda dealer about it, and there were no adverser repercussions. There were no prior warnings of any system malfunction.
On at least two occasions the automatic emergency braking system has activated with nothing in front of the vehicle. Several instances when cresting a steep rise in the road the forward collision warning system has activated the "BRAKE" warning light.
Compare the 2021 Honda Insight
Insight vs Toyota PriusInsight vs Toyota Camry HybridInsight vs Ford Fusion HybridInsight vs Honda Accord Hybrid
Other model years
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Questions about the 2021 Honda Insight
Is the 2021 Honda Insight reliable?
Owners have filed 25 complaints about the 2021 Honda Insight, close to a typical Insight model year.
What is the 2021 Honda Insight year score?
The 2021 Honda Insight scores 74 out of 100 (average). The score compares it with the other model years of the Honda Insight: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2021 Honda Insight?
Driver assistance and stability, with 9 complaints. Next is brakes (4).
How many recalls does the 2021 Honda Insight have?
3 recalls, covering air bags and electrical system.
What year does the Honda Insight have the most driver assistance problems?
The Honda Insight model years with the most driver assistance complaints are 2019 (27 complaints), 2022 (14 complaints) and 2020 (13 complaints).
What gas mileage does the 2021 Honda Insight get?
Official estimates for the 2021 Honda Insight range from 48 to 52 mpg combined. The most efficient version (1.5L 4-cyl hybrid, FWD) gets 51-55 city and 45-49 highway.
VIN decoder
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