My 35 year old daughter was in a single auto accident in her 2002 honda crv on jan. 6 in wytheville, va returning from knoxville, tn to frederick, md. She blacked out and her car ran off the road, impacted a mile marker sign, struck an embankment and her car overturned four times. Her car was totaled but neither the front, nor side airbags deployed. The airbags were checked as part of the airbag inflator recall on july 27, 2011 at a honda dealer in knoxville, tn. She miraculously survived the accident but had a concussion and a severe laceration to her left ear. She was unconscious when the rescue team arrived and was airlifted to roanoke for medical care. Since the accident she has been suffering from post concussive syndrome (constant headaches, memory loss, insomnia, difficulty concentrating). According to a trucker who saw the accident she never hit her brakes and was traveling at 70 MPH. She never received any notice from honda and was only made aware of the recall when taking her car in for other maintenance. While her injuries were not fatal, nor did she have any broken bones, she did suffer a concussion and has had headaches for three months. Perhaps she would not have suffered the head injury had her airbags functioned properly. We have pictures of her car which can be provided.
2002 Honda CR-V airbags complaints
Page 5 of 6: complaints 101 to 130 of 143, newest first, as owners wrote them.
Tl* the contact owns a 2002 honda cr-v. The contact stated that she received notification of a manufacturer's recall regarding the driver side airbag. The vehicle was taken to the dealer where they advised the contact that the inflator did not need to be replaced. Later while driving 35 MPH on a mountainous road, the contact attempted to avoid crashing into another vehicle when the contact lost control of the vehicle, crashed into a tree and then rolled over twice. The driver side airbag did not deploy and the contact sustained minor injuries to the neck and back. The police were contacted and a report was filed. The vehicle was destroyed. The VIN was not available. The failure and the current mileage was 96,000.
My daughter was involved in a one vehicle collision. The vehicle left the roadway and struck a culvert head on. The vehicle sustained significant front end damage, but neither the driver or the passenger side airbags deployed. There was also some damage to the side of the vehicle and the side air bags did not deploy. The vehicle's actual speed is unknown to this writer, an estimate has been provided above.
Tl* the contact owns a 2002 honda cr-v. The contact stated that the driver's seat would shake abnormally and the SRS air bag warning light would illuminate on the instrument panel sporadically. The contact made an appointment with the dealer for diagnostic testing. The manufacturer was not contacted and the vehicle was not repaired. The failure and the current mileage was 140,000.
Tl* the contact owns a 2002 honda cr-v. The contact stated the vehicle was taken to an authorized dealer where a recall repair was performed under the federal safety agency campaign id number 11v260000 (air bags: frontal: driver side inflator module). The contact had not previously experienced a malfunction with the air bag; however after the recall repair was performed the air bag warning indicator remained illuminated whenever the engine was in operation until the engine was turned off. The vehicle was taken back to the dealer who stated the SRS would need to be replaced at the owner's expense. The vehicle had not been repaired. The contact planned to notify the manufacturer regarding the insufficient recall repair. The approximate failure mileage was 106,642. The consumer stated the vehicle has since been repaired. Updated 11/18/11
Purchased the car in 2002. Starting in 2005, the seat belt wouldn't engage into the buckle. Had to force and force the buckle in for the buckle to lock in the insert. Recently, the SRS light came on. Honda tells me that the seat belt must be replaced because the air bags may not deploy upon impact but there is no warranty. An independent mechanic tells me that the seat belt may in fact be warranted, but honda made no mention of that.
2002 honda cr-v. Consumer states issues with recall service *tgw the consumer stated he received a recall notice in the mail. The consumer stated when he took the vehicle to the dealer, they only kept it for 45 minutes. The consumer stated he didn't think the dealer did anything to the vehicle as the air bag light was still on.
2002 honda crv. Consumer states writes in regards to air bag recall.
Tl*the contact owns a 2002 honda crv. While the contact was driving approximately 65 MPH, the supplemental restraint system warning light illuminated on the instrument panel. The warning indicator remained illuminated until the engine was turned off. The vehicle was taken to an authorized dealer for diagnostic testing. The technician stated that the failure was contributed to the opdf unit which was replaced the following day under the service warranty. The failure persisted after the vehicle was repaired. The vehicle was taken back to an authorized dealer twice. The estimated repair cost was $600.00. The manufacturer suggested to the dealer to trouble shoot with an identical part from another vehicle. The dealer was unable to provide that recommendation from the manufacturer and advised that the owner would be responsible for the parts and the labor expense. The vehicle had not been repaired when the complaint was filed. The failure mileage was 64,500. Updated 07/21/10. *lj updated 8/2/10 *cn the consumer stated when the SRS light stays on, there is a fault somewhere in the SRS. The system is disabled at this point. In case of a collision, the air bags will not deploy and the seat belts will not tighten. Updated 08/06/10*jb updated 10/28/10 *bf the consumer stated the vehicle was repaired on july 23, 2010. The SRS unit was replaced at a a cost of $ 617.72. Updated 11/01/10
Tl*the contact owns a 2002 honda cr-v. The contact stated that the SRS service light illuminated on the instrument panel. The vehicle was taken to an authorized dealer seven times. Each time, the vehicle was repaired but the failure recurred. The contact was informed that the when the SRS light was illuminated, the air bags would not deploy in the event of a crash. The failure mileage was 44,697. The current mileage was 134,126. Updated 07/08/10 *bf the dealer always replaced the driver or passenger side seat belt buckle, or belt tensioner. Updated 07/09/10.*jb updated 07/16/13
The driver airbag failed to deploy in my 2002 honda crv when my front end crashed into the side of a pick up truck that pulled out in front of me on the highway. I was going 45 before impact so after breaking, estimate 35-40 MPH when I hit. My passenger airbag deployed. Again, my driver airbag did not deploy. Impact was hard enough to total the car. I fractured my sternum, a moderately serious injury that 2 doctors told me doesn't happen anymore due to airbags. My SRS light came on 6 months ago. Knowing that was a safety warning we immediately took the car to a honda dealer. The diagnostics revealed a defective driver seat belt buckle, which they replaced. They then cleared the SRS light and it has not come back on. I specifically asked about the airbag and they said those are fine. I've been to 3 law firms. They all said it appears that the dealer performed as the diagnostics dictated and that I just wasn't injured enough to take on honda. It would cost a firm roughly $100k over 2 years to file a lawsuit and "only" a fractured sternum and 4-6 weeks off work wouldn't pay out enough to cover attorneys fees. They all said a person needs to be paralyzed or dead to be worth tackling a big corporation. I called honda. They said sometimes only 1 airbag goes off depending on how the car is hit and while they care, they don't do investigations. I requested an airbag investigation from my insurance company. They noted that request as part of the subrogation process. From my perspective, if fractured sternum are an injury of the past because airbags prevent that injury, and the force of the impact was great enough to fracture my sternum, then the force of the full frontal impact was enough to trigger both airbags. It's fortunate I was only going 35-40 and not highway speeds or my husband would be able to file a lawsuit. How many other people are driving around thinking they are protected? I loved my crv . I'd like to get another, but I'm afraid.
Repeated mechanical failures of the 2002 honda crv that I bought brand new have been occurring since august of 2002. The car was bought in july of 2002. The odor from the inside cabin filter first occurred in august. The fuse to the warning devise that would alert the driver to lights being left on, etc. Went out within 3-4 months. Then major items which had to be replaced: differential, 2004(though still under warranty, honda refused to replace it for 2 years), neck of fuel tank broke, 2006, air conditioning system, 2007, driver-side window fell off track because the plastic clamp cracked, 2008, catalytic converter, 2009, o2 sensor, 2009, driver's seat unstable since 2003, SRS slowly went out beginning with intermittent warnings about side door air bag being turned off beginning in 2003 which dealerships ignored as just an occurence from something or someone bumping against the closed door from the inside. Finally in 2008, when the light came on to stay, I was told that it was a failure of the sensor motor__now my problem to again pay for a major repair.
Srs light on dash, diagnosed by dealer as SRS control failure, $700 to replace. There was a service bulletin regarding a different part of the system, checked out ok, but seems like quite a coincidence that the bulletin and the failure were so close in time. It's hard to accept that a part costing so much and so critical to safety "just goes bad" for so many of us - complaints are circulating out in the internet and on the federal safety agency site dating back to 1 -2 years. Mere mortals cannot tell what or whether there is actually anything wrong, only those who have the computer (those who stand to profit a lot) can know. It's the fox guarding the henhouse. Happily I haven't needed the airbags and seatbelt tightener, but this could happen any time. Is the federal safety agency sure there isn't a systemic problem here, that honda should be attending to?
My daughter was driving my 2002 honda crv ex and lost control and rolled the car. It ended up lying on the drivers side and hit a guard rail which finally stopped it from sliding on it side along the freeway. The insurance company was sure that they will total the car. The ex model not only had front air bags but also side air bags. Not a one of these went off. The drivers side of the car was very smashed and the drivers side window was broken out along with the windshield. Her arm had glass clear down to the bone along with a 7 inch cut that is stitched in 3 levels. For as much trauma as the car took I feel it held together pretty good (top did not crush in except a little in the back ) and that she is lucky to be alive. I feel that at least though the front airbags and drivers side one should have gone off. Airbags are not like a smoke detector that you can test, you rely on that they will work when you need them.
Tl*the contact owns a 2002 honda cr-v. While driving 45 MPH, another vehicle pulled into the intersection and struck the contact's vehicle. The air bags failed to deploy and the contact was injured. The other vehicle was damaged and a police report was filed. At the time of purchase, the SRS warning light remained illuminated; however, the dealer stated that the air bag system worked fine. Prior to the crash, the contact struck a deer and a local mechanic repaired the vehicle and reset the SRS warning light. The failure and current mileages were 108,000. Updated 5/19/08 *cn updated 05/19/08
With 62,000 miles on my 2002 cr-v, the SRS light came on and stays on. Having had the same problem with a 2000 accord and a 2000 acura tl I know that the problem I a failed sensor system and the cost will approach $700. Honda has a problem with their SRS and I consider it an extreme safety issue. Honda continues to stonewall the problem and simply denies the problem is theirs. You people have no clout to make them do anything so the only answer is to stop buying honda products. I hereby promise to never by another honda product. I've already replaced the acura with a toyota avalon, and the accord with a toyota camry. I will replace the cr-v with something other than a honda.
Customer states that the SRS light on his 2002 honda crv. Mechanic stated the battery needed to be replaced. When replaced the light stayed on. Mechanic determined it was probably a wiring harness malfunction. *kb the consumer stated a recall had been issued for his make, model and year vehicle, however his vehicle was not included in the recall.
Tl*the contact owns a 2002 honda cr-v. The contact stated that the air conditioning unit dispenses hot air. The dealer stated that the clutch on the air conditioning was burned. The contact also stated that the driver's seat is wobbly and not attached tightly and the air bag light automatically illuminates when it is bumped against. The dealer stated that a switch may be needed. The contact stated that when she removes the key from the ignition, the vehicle continues to move. She stated that none of the failures have been repaired by the dealer. The current and failure mileages were 71,825.
The SRS light came on in my 2002 honda crv which has only 35000 miles. I took it to the dealer who informed me that the SRS must have went bad and it would cost $700 to fix. I asked if the light on could be caused by the front passenger seat belt locking up regularly which temporarily does not allow you to get enough seat belt to actually reach the buckle and the dealer said that might be the problem but I still would need to replace the whole SRS system. I asked if this was a recall and he said not at this time. I now have checked the recalls and see that the seat belts as well as the air bags have been recalled and I have not been notified of either by the dealer and I would think this would be immediately corrected especially since the SRS light came on which is directly related to both of these safety devices.
The SRS light came on , indicating that the restraint system failed. A safety concern for us. Honda replaced a connector in the steering wheel.
Driver side airbag light on. Was told need to replace the airbag. When AC was on, engine gave strange noise and went dead completely. Restarted the engine, and turned AC off, things were ok.
I have a honda 2002 crv. On your web site it states that the front air bags have been recalled and after taking my crv to the dealer they stated that your web site is wrong and only part of 2002 crvs have been recalled and mine isn't one of them. My SRS light has been on for months and they want a fortune to look and fix it. Right now I have no front airbags on my crv and your site states that this problem was recalled.
While on a trip SRS warning light came on- defective opds sensor in passenger seat back- charged $725 for replacemnt-told out of warranty.
Dt the air bags sensor is not working properly, the SRS light stays on. Contacted honda, and they will not warranty it. Consumer had to pay for the labor and rent a car, this started happening july 14th, 2005.
Good afternoon, my name is [xxx] and I am submitting a complaint regarding the honda crv (year 2002). On 6/25/2004, I was rear ended while waiting on a metered freeway entrance ramp in milwaukee, wi. The other driver did not know that the ramp was metered and rear ended my vehicle between 40 - 50 MPH; my car was then pushed into the vehicle in front of me. Although it was a high speed collision on the front and rear, the airbag on my 2002 honda crv did not inflate. I hit my head on the steering wheel and had facial bruising and a large gash on my forehead requiring approximately 20 stitches. My car is totaled; the hood is crushed and the rear end was pushed in approximately 3 feet. I bought my crv new in 2002, partially on the assumption that it was a safe vehicle that would protect me in the event of a car accident. On friday, I called the dealership where my car is serviced (russ darrow honda in milwaukee, wi) to make certain that I had not missed any recalls, and they confirmed that my car was current with all recalls (there have been no airbag specific recalls for my year). If my airbag had inflated, I most likely would have walked away from the scene without any lasting reminders. Many consumers consider a vehicle safety rating and airbag quality when choosing a new vehicle. Since you cannot test airbags except in a lab environment or accident situation, consumers must rely on the trustworthiness of the manufacturer and hope that they work when required. I'd like to understand why my airbag did not inflate and I think it would be helpful for other consumers to also be aware of this situation... I see many other honda crvs on the road. I can be reached at [xxx] or via email at [xxx]. Thank you for your time. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving air bag warning light continuously illuminated on the dashboard. As a result, air bags were inoperative and wouldn't deploy when needed. Vehicle was inspected several times. At last inspection mechanic indicated to the consumer that air bag sensor failed, and will cost $665.00 for the part alone, not including labor. Problem was not resolved.
While driving at any speed air bag warning light continuously illuminated on the dashboard. As a result, air bags became inoperative and wouldn't deploy when needed. Dealership inspected vehicle several times, but problem recurred.
On monday july 26th 2004 a man drove through a red light as I was driving through my green light at about 30mph. I slammed on my brakes in my 2002 honda cr-v when I seen him run the light, I end up smashing into him, he was driving a silverado truck, much larger than my cr-v. My truck spun slightly and when I looked up not one airbag had deployed in my vehicle, I know that I had side, driverside, and passenger side airbags, that is why I bought the cr-v. I would find out later that the sensor was definatly hit. I took pictures. My insurance agencie decided not to total my vehicle, they are going to fix it. How am I to know they looked into the airbag issue at all? I have told them and they still did not list it on the repair listing. I don't want to take the vehicle back because I may not be as lucky next time if the airbags do not work properly.
While driving 45 MPH vehicle collided with a guard rail. Upon impact, both frontal air bags failed to deploy. Driver sustained major injuries ,and was transported by ambulance to a hospital. Vehicle was towed to a body shop.
I was driving on the hutchinson river parkway in new york at moderate speed, everything was fine, and suddenly and completely lost steering. Every ounce of my being was directed at trying to steer, to no avail. The car was like a bad carnival ride conducted by demons. I smashed into the guard rail on the right side of the highway, caromed off it, veered to the left and smashed into the concrete median jersey barrier on the left. I was absolutely certain I was about to die. Thanks to the barrier and my seatbelt and airbags (I have side-impact airbags which did not deploy, only the front ones did - there was no passenger in my car), I did not go into oncoming traffic as I believed I was about to, walked away from my car and am sitting here writing to you now, quite banged up and bruised and with a fractured vertebra but miraculously alive. Miraculously also, no other cars were involved. *** something failed in my car to cause this and I want to know what. There was either a tire or mechanical failure of some kind. (the tires still had decent tread on them.) my insurance company says the car and tires are so damaged from the impact that they can't tell what caused it and they show no interest in pursuing it. (it does not appear to have been a blowout.) I'm sure someone who knew how could investigate the car and find out what failed. It seems to me it should be of interest to honda and everyone else what went wrong here. I have notified american honda about the accident and was assigned a case number, but they have not gotten back to me. (p.s. The car has cruise control but I was not using it.)
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