I was driving at approx 40mph with no cars or other objects in front of me. The automatic brake mitigation system suddenly engaged with flashing brake signal, beeps, and sudden hard brake. If a car had been behind me, it would have been a fender bender. This has never happened before. I have now turned that feature off. I have not reported this to the dealer.
2018 Honda CR-V driver assistance complaints
Page 5 of 16: complaints 101 to 130 of 448, newest first, as owners wrote them.
I was driving 50-55 mph on a two lane road. The car in front of me was 3 car lengths ahead and the car on my right side was approaching from behind. As I drove under an overpass my car jerked forward almost coming to a complete stop. I jerked forward and then back into my seat back. I had my ID badge on my front seat and it flew to the floor. As the car was jerking to almost stop the brake light on the dashboard flashed off and on a few times. I was lucky I was not hit from behind with how quickly the car stopped me but did not come to a complete stop, just slammed the brakes on quickly.
I was traveling on a 4-lane highway over 60 mph when the AEB activated COMPLETELY when no obstruction was anywhere near my car. The weather was dry and sunny. The brakes were completely locked and fully engaged. Fortunately, I had enough momentum to drift onto the shoulder to avoid the traffic behind me. No one was hurt. No accident occurred. I called two separate Honda service departments. One had never heard of this; the other recommended having the system recalibrated. Both admitted that replication of the incident would be difficult or impossible. I have not taken by car for service. The only visual warning that I remember seeing was related to the Adaptive Cruise Control but there was NO visual brake warning. I am buying another car and it WILL NOT be a Honda. Get this car off the road! The AEB system is a flawed design. The radar device on the front bumper can easily be activated by a stone from the road or broken when bumped by another car in a parking lot. At a minimum Honda Service should be calibrating the system every time these cars are brought in. OR make the system OFF by default, not ON.
I was driving my mother's 2018 Honda CR-V at a steady rate of about 30 mph when there was a warning chirp and the car suddenly braked hard and came to a complete stop. At that time, I was at least 30 feet behind the car in front and both my car and the one in front were traveling at the same speed. I can only assume that the collision avoidance system kicked in unexpectedly. After stopping, I restarted the car and proceeded normally, with no warning lights showing.
While driving on a public roadway at about 20 mph I approached a large steel plate covering a trench, the brakes applied with maximum force and the dashboard BRAKE light came on. Luckily there were no vehicles close behind us. We could easily been hit from behind because of the severity of the stop. We had a similar incident on 05/042021 that we filed a complaint with the federal safety agency #11416110. I spoke with Matt (service Rep) from Honda City and was told it was not covered by the warranty.
I was Driving down a small hill. The car alerted for a car near my vicinity. There was no car in front or adjacent to mine. However, the car suddenly came to a complete stop, without me engaging the brakes. It almost resulted in a serious collision with the car behind me.
Without any warning, vehicle will brake with no traffic in sight, or whenever it decides the car needs braking. I'm afraid I am going to be rear ended at some point. This has happened several times since purchasing the vehicle.
The car aggressively braked without warning. The braking sensor activated even though there was no vehicle in front of me.
On [XXX], I parked on a slight incline at an open market. There was nothing wrong with the steering when I parked the car. It was dry and sunny. When I returned to the car an hour later, the power steering was out and all sensor lights were flashing: Hill Assist, lane assist, cruise control, brakes, tire pressure, emergency brake, and others I can't recall at this point. Someone was getting into their car next to mine and helped maneuver the car out of the spot so it could be towed. I am told by the dealer, the power steering rack needs to be replaced -- $4000. My car has 56K miles on it, has never been in an accident and has always and only been serviced by AutoNation Honda in Clearwater. There appears to be a recall on this part but when I enter my VIN, it indicates the recall doesn't apply to my car even though it's a recall on 2018 CRVs. The dealer indicates the part is backordered indefinitely and cannot provide timeline. I am waiting for Honda Good Will program to evaluate whether they will help with rental car and expense of repair. Meantime, I have no car and cannot conduct business or even evacuate if a hurricane comes through. It's been 2 weeks now with no help from the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Left parking lot and started driving down the street. The "Brake" light flashed and peep sounded and the car stopped abruptly--a complete stop. There was no one in front of me; there was no reason for the "Brake" light to come on. Thank God no one was behind me as I would have been rear-ended. The car stopped so abruptly that no one would have been able to stop. After I calmed down, I was able to continue on with no further issues. Contacted the dealer Service Department immediately and was told no recall and that the radar had just picked up on something. This made no sense as I was the only one on the street at the time--no one coming toward me and no one behind me. Over the years of owning the car, there have been incidents where the "Brake" light flashed for no obvious reason. However, the car never stopped. I feel fortunate because this could have caused a serious accident. I am very concerned to be behind the wheel of such a vehicle. A recall is definitely warranted and SOON!
I was driving when I came upon a couple of metal plates on the road. I slowed a bit to go slower across them when my car slammed on the brakes, the brake orange light came on and beeped on the dash. There was a truck behind me that was luckily leaving enough space. I was jolted and everything fell off my passenger seat due to the aggressive sudden braking. If it had happened on a highway or the truck had been closer it would've been horrible.
While driving without any surrounding traffic I have experienced three instances where the collision warning system will be triggered and initiate emergency braking. At this time, I have not had any collisions. However, I have ensured after each incident that my collision settings were set to the lowest sensitivity to prevent such an occurrence. However, that has not been the case and I have not been able to receive any assistance from the dealership in relation to this matter.
I purchased a Honda CRV in 2018, and from the first day of driving it home, my dashboard displayed numerous warning signs. I immediately returned to the dealer, where they diagnosed and claimed to fix the issue. The vehicle ran fine for a couple of months, but the same problem reoccurred at least twice within the next six months. Each time, I scheduled an appointment with the dealership, and they assured me that all issues were resolved. Unfortunately, due to the COVID-19 pandemic, I was unable to use my vehicle for two years. Over the past 12 months, the same issue has resurfaced. When I approached the dealer, they refused to repair it, citing that the vehicle is now out of warranty. This issue has persisted since day one and was never truly resolved, occurring intermittently. I have opened multiple cases with Honda America and worked with them for nearly six months. Despite this, I have not received any clear communication or resolution. They claim to have discussed the issue with the dealership and local Honda representatives, but always return with the same response: the case is denied. The Honda America agent insists there is nothing wrong despite the warning signs. The major concern is that when these warnings appear, I am unable to use advanced features like cruise control and lane change assistance. My teenage daughter, who also drives this vehicle, becomes panicked and frightened whenever these warnings appear. I urgently need help from your team to resolve this issue, as both the Honda dealers and local representatives have been unresponsive to my claims. Thank you for your assistance. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
As I was driving back from the aquarium with my family going home, the Automatic Emergency Braking System activated and the car suddenly came to a total stop abruptly - this is the third time the car does that since I have it (2020) there was nothing on the way that could have justified the car to stop in such a violent manner. Thankfully there was nobody behind me and we did not get hurt, but we were scared and my little daughter was crying thinking we did crash, of course now I don't feel safe driving my car because if this happens again in traffic someone will hit me in the back for sure.
Multi purpose camera failure that impacts the safety features in my vehicle. Many people have reported this, however Honda still hasn’t created a recall on it. Dealership wants $1900 to replace, but this is a safety feature how is this not on Honda to handle?
Vehicle applied brakes for no apparent reason. Took it to dealer who said they made a repair, however the same issue has occurred since. Must disable AEB each time I get in car for fear it will try to brake in heavy traffic and I will get rear ended.
Vehicle suddenly starts showing all warnings lights on dashboard, including: - Adaptive Cruise control - Collision Mitigation - Road Departure Mitigation - Vehicle Stability Assist - Hill Start Assist - Electric Parking Brake - Tire Pressure Monitoring and many more.
I was driving on the way home from work and without cause my car braked suddenly propelling me forward and my items to the floor. I blew my horn to alert the car behind me and thankfully no one rear-ended me or any other vehicle. It stayed on brake for approximately 20 seconds before it released the brake for me to move out of the road.
The contact owns a 2018 Honda CR-V. The contact stated while driving approximately 35 MPH, the contact became aware that the steering wheel was seizing. The contact stated that several days later, while his wife was driving, the Lane Departure warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a steering gearbox malfunction. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-037 (2022–23 Civic EPS Gearbox Replacement); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 49,000. The local Honda dealer Fort Walton Beach Florida has 120 steering racks on back order and $3600 to repair the vehicle.
While driving on a 4 lane road on a sunny day, the vehicle detected an imminent collision ahead on a clear-road. The CRV did a hard-brake bringing the speed from around 40 MPH to 20 MPH. If a car had been directly behind us, the chance of a collision would have been high because it was very unexpected place to brake. This component has not been investigated by Honda yet - I'm reporting it first here. I have dash-cam footage I can provide but do not see a place to upload that on this form.
I was driving on the highway at a speed of 65-70 MPH. The car's adaptive cruise control was set and keeping pace. Suddenly, every light on the dash turned on with the adaptive cruise control and lane assist turning off. Luckily my hands were on the wheel and the car didn't leave the lane. Eventually, this was diagnosed and attributed to faulty fuel injectors. This seems to be a common problem with the 2017 model Honda CRVs and luckily for me, ended safely. But if this was my wife or kid driving, it could have ended poorly. I still ask why is the fuel injector issue, which makes the car engine run more rich, connected to the cruise control / lane assist software that can result in a safety problem.
Was driving and car started braking and dash was flashing "brake". The car in front of me was much further ahead and there was nothing else in the way. There was no reason for the car to use emergency braking. The car behind me was able to stop, so I did not get hit. I contacted dealer and they said it is not a known issue.
Driving down the road and all the sudden the CR-V warned brakes and automatically stopped the car while I was driving. Nothing in the road at all. This has now happened numerous times brought to Honda and they said nothing is wrong cause it didn’t do it when they drove it. This also has happened going down the interstate going 70 mph but luckily no accident.
2018 Honda CR-V has had the automatic emergency braking system engaged about 6x so far while driving on the highway when no other vehicle was in sight. I would be driving and then the auto brake system would kick in and slow the truck down or just completely stop.
In August of 2023 I was trying to accelerate after getting off a clover ramp and I was going about 10-15mph when my car suddenly felt like it slammed on the brakes and came to a stop. There were no warning lights on the dash and no vehicles or obstacles around for it to brake on its own. I had to reapply my foot to the gas again and again for my vehicle to move.
All of the warning lights came up on my dash and stayed on for almost 24 hours on this most recent occasion of this problem indicating that there was all of the following: emissions systems problem, brake system problem, power steering system problem, VSA problem, hill start assist problem, adaptive cruise control, problem, road departure mitigation, and hill start assist problem. This was approximately the 5th time that this has happened. The problem occurred when I turned the car back on and started to drive after it had been turned off for 10 minutes. This problem seems to be triggered by 2 different events: either idling (like in a drive thru line for a long time) the car, or, after starting the car after it has been turned off of a short period of time. The previous incidence of this problem was on January 7, 2024.
Sudden phantom braking without warning in my 2018 honda crv. I was driving ~40-45 MPH on local residential street I frequently travel on; sunny, dry day, 55 degrees, no adverse weather. No vehicle in front of me and one truck to my right side in his lane. No obstacles in lane. My car suddenly and without any warning light at all braked extremely hard to a full stop. Everything in my car went flying forward. Husband and small dog were in back seat; had husband not been holding our small dog, our dog would've flown forward. I had not applied any braking at all, was simply driving on a straight road. This incident was extremely dangerous. Had a car been behind me, we'd have had severe rear-end collision with possible harm or loss of our lives. I'm now reading online that this is a highly dangerous "glitch" that was investigated as "phantom braking" in 2022 by the federal safety agency, but no recall ever resulted -- however, mazda and tesla experienced same issues in 2022 and recall was done with mazda vehicles. Now I read that as of march 2024 a new the federal safety agency investigation is being done re: honda passports and honda insights. I do not want to be driving 70 MPH and have a horrific accident that could kill me because this has not been dealt with by the federal safety agency fully! I called my honda dealer when I arrived home and he gave me honda national customer phone # after brushing off the incident; said he's not heard of this before. I told him to google complaints of phantom braking in 2018-2019 honda crvs and accord sedans. I take excellent care of my 2018 honda crv; has only 13,530 miles to date and is in excellent condition. I will not drive it until I have resolution to this highly dangerous safety defect in these honda vehicles! I have read there have been crashes, fires, and injuries from phantom braking in honda vehicles. How many deaths or lawsuits will it take to have this honda defect recalled and fixed?! 1.7 million cars affected as of the 2022 investigation! 250000 with new 2024 investigation!
-The Collision Mitigation System (CMS). - The CMS system has deployed numerous times over the last six months (approximately) without warning for no reason. The last time, I was traveling at approximately 45-50 mph and without warning and with no car within 100 yards of my vehicle, the brakes were automatically applied taking my speed instantaneously down to less than 10 mph, creating a very unsafe situation, especially if there had been a car traveling closely behind. -The vehicle was brought to a Honda dealer who ran tests and said there were no code errors. I was told that if the system applied the brakes that it proves that it is working correctly, even though I argued that they may technically be working but not appropriately. -Yes it was seen at a Honda dealer. -There were no warning signals when this occurred. It was totally out of the blue and caused a whiplash affect. -In my opinion this is a very dangerous situation and luckily it has not been serious any of the times it has happened to date. I would hate for it to be serious in the future and cause serious or fatal injuries. Currently we have to manually shut off the CMS every time we are driving.
All electrical warnings spontaneously engaged on the panel; disabling cruise control and adaptive tools (emergency braking, lane warming, 3rd party vehicle encroachment, etc). The car drives fine. Has happened 6 times in the last 2 years. Either spontaneously resets when I turn the car off and then on, or I have to disengage the battery to reset everything.
Unexpected braking while driving in city traffic. Brake pedal was untouched while driving at about 30 MPH...we were lucky no other vehicles were following!
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