Earlier, I had raised a complaint on my vehicle where Automatic Emergency Break applied though there were no obstacles or objects in front of my vehicle. On [XXX] around [XXX] at the same spot [XXX], Matthews, NC 28105] where my other incident was reported 2 years ago was repeated again and sudden break applied though there were no objects in front of my vehicle. Luckily the other vehicle is little far behind my car, otherwise we would have hit by the car and have happened. I am my family including my toddler were really shocked with this sudden stop and luckily nothing had not happened, except a mental stress. We couldn't imagine what could have happened. May be god saved us. This was reported at [XXX], Matthews, NC 28105. There was an iron bridge to pass on, on the way to Michael's from Costco. There are some iron poles on the sides of the bridge, the sensor might have detected the poles on the sides of the bridge as humans/objects crossing the bridge and suddenly the brakes might have applied without any warnings. Just an assumption as the incident happened at the same spot and same time. With this another incident, I still doubt the security measures or the sensing features that were calculated for applying the AEB. I hope Honda will read this and come up with a better solution for owner's like us. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2018 Honda CR-V driver assistance complaints
Page 6 of 16: complaints 131 to 160 of 448, newest first, as owners wrote them.
While driving the entire driving assist system warnings started flashing (lane assist, blind spot, ACC, etc.) resulting in a solid system break light, with none of the safety features functioning. In addition to being very distracting while driving, had I not noticed the warning lights going off , I would not have known that the safety system was off. It is very easy to miss while focusing on driving in a rainy day like today. I am writing to you directly since the last time I emailed Honda about a confirmed SW bug that results in the screen going dark, they told me it is not a safety issue and requested $180 for a SW update. When your screen goes dark when you are driving after changing the brightness on its own, and you don't see the backing off warnings, or camera, I would say it is a safety issue. While I am not writing about this specific issue, I don't trust Honda to do an honest assessment. I am unaware if Honda researched this issue yet, but have seen reports online about this issue.
The contact owns a 2018 Honda CR-V. The contact stated that while operating the vehicle, the "Brake System", "Collision Mitigation System", "Road Departure Mitigation", "Adaptive Cruise Control" and the "Lane Keeping Assist" massages remained displayed along with an audible alarm. The cause of the failures was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 44,400.
First incident: I was stopped at an intersection and when I proceeded to cross the intersection the automatic brake engaged. There was no one in front of me and the car behind me nearly crashed into my rear. The weather was clear and sunny. The second incident occurred two days ago. I was driving on my street and the brake engaged. It was raining. I contacted the dealer today (Sussman Honda at 1543 Easton Rd, Abington, PA 19001) and was told that this is "normal for ALL automatic braking systems" and not to worry.
I was driving and suddenly my car started beeping and flashing that I needed to brake. I felt my car slam to a stop in the middle of the road by itself. Thankfully there were no cars behind me or this could have resulted in a crash or serious injury.
Vehicle braked suddenly without stepping on the brake pedal. The vehicle then started to make beeping sounds. The vehicle is available for inspection. Luckily this happened in the evening and there were no cars in close proximity. This could have caused serious injury or death. This was the first occurrence. The vehicle has not yet been taken to the dealer. No inspections have been made. This was the first occurrence. No warning lamps were noticed. Driver was taken by surprise and first reaction was to look around for other vehicles. There were no other symptoms.
The automatic braking component has braked, repeatedly, when there is nothing to brake for. Today, I was approaching a green light, no one was in front of me, the lane was clear, but the car suddenly braked. Fortunately, the person behind me did not hit me. It was a hard full stop. This has happened often enough, now, that I think I should turn that feature off. In the past when this happened, I have called the dealership, Brandon Honda, Brandon, Florida, and was told it was because I has the windshield replaced with non manufacturer original equipment. So, I had the windshield replaced with a Honda original, which resulted in higher insurance premiums due to the cost of the windshield and the frequency of replacement. Even with the manufacturer's windshield, the braking persists and seems to be happening more often and with a harder stop
See attached letter for complaint details
On 2/10/2024 I was stopped waiting to put gas in my car when all of a sudden multiple lights lite up on my dash board (vehicle stability assist, vsa problems, hill start assist, adaptive cruise control problems, collision mitigation problems, road departure mitigation system problem, power steering (eps) problems, electric brake system problem, emission system problem, brake system problem, * all integral to safe driving for me. I was able to drive slowly to my mechanic and he was able to do a diagnostic assessment and it showed a code B1234 (Air Mix Control Motor Circuit (Driver's) Short. He was able to turn all the warning lights off. I am now a little afraid to use my car long distance until I can get assured that this will not happen again. In searching the internet I find that this is not an isolated occurrence. There are multiple complaints regarding this same issue.
While driving at 35-40 MPH the Automatic Braking System engaged randomly with no other vehicles or obstacles in front of or to the sides of vehicle. The 2018 Honda CR-V brakes engaged forcefully bringing the vehicle to a complete stop.
My car has regularly over the years I have owned it (brand new) hit the brakes on its own. The braking is so violent that all the contents of my car fly forward. I have had this type of braking occur when there is no obstruction in the road, no indication of a front end collision about to occur, nor lane crossings. This has happened a handful of times, less than 10, since 2018. However, my front crash detection has also triggered the BRAKE visual and audible warning more times that I can count that were unwarranted. It has triggered on light poles on the side of the road and the Centerville Turnpike Bridge regularly (Chesapeake, VA). There has also been one incident where I was braking and I was stopping in time, but the detection system decided to slam on the brakes even further. The brake pedal literally pulled away from my foot when I was already pressing it to the floor. The result of these incidents is my injured shoulder, sitting stalled in the middle of a busy street/highway, and being stunned as a focused driver. The car does not allow the driver to move right away and it can cause even more detrimental accidents.
Video is attached. Apon starting my car I can have a electrical/computer problem where all my safety systems start flashing problems or warnings. This can go on for a week and then disappear. When on I loose my cruise control, emergency braking and warning, low tire light stays on and other emergency systems show failure. My dealership said it could be low fuel pressure but not sure. Car runs great. I should not loose safety systems if pressure is low. I will be going back in and have a serious talk with service supervisor. Again I have attached a video of the drivers dash. Program doesn't allow me to upload files.
The fault code P0172: System too Rich (Bank 1) has resulted in loss of all Advanced Safety features, as well as the electric parking brake becoming inoperable.
I was driving towards a metal plate in the road, and the emergency braking mechanism engaged, stopping me suddenly with no warning. Luckily the car behind me was able to stop and didn't rear-end me.
The contact owns a 2018 Honda CR-V. The contact stated while driving approximately 35 MPH, the instrument cluster and the Lane and Collision Warning Systems failed, and the instrument cluster went dark. The contact stated that the failure was a recurring failure and happened at various speeds. The contact stated no warning light was illuminated. Additionally, the contact stated that the rear taillights had failed, and the Forward Collision Avoidance system was also malfunctioning. The contact stated that the vehicle reset independently when the vehicle was parked and turned off and the instrument cluster and other electrical failures regained functionality. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel injectors needed to be replaced and would resolve the electrical failures. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 85,000.
Lane keep assist, adaptive cruise, collision mitigation control, and other safety features are unavailable. Problem has been confirmed by independent service center. Has not been inspected by manufacturer, police, or insurance representatives. No prior warning lamps until all warning lamps come on. Appears to be related to fuel injector failure code but the mechanic is not certain. I wonder if this is related to the fuel/oil contamination issue that this vehicle was part of a recall for.
What component or system failed or malfunctioned, and is it available for inspection upon request? AUTOMATIC BRAKING SYSTEM ACTIVIATED ITSELF AS I WAS DRIVING APPROXIMATELY 30MPH. THIS OCCURED 2XS AT DIFFERENT INTERVALS/MONTHS. YES IT IS AVAILABLE FOR INSPECTION How was your safety or the safety of others put at risk? CAR ABRUBTLY STOPPED CAUSING SEATBELT TO PULL ON ME WHEN DRIVING. I WAS THE ONLY PASSENGER WHEN THIS HAPPENED HOWEVER IF ANOTHER VEHICLE HAD BEEN BEHIND ME AT THE TIME, I WOULD HAVE BEEN REAR-ENDED. Has the problem been reproduced or confirmed by a dealer or independent service center?NO Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO WARNING LIGHTS, MESSAGES OR SYMPTOMS WHICH APPEARED IN APPROXIMATELY 2020
On two separate occasions while driving the brakes locked up. The first time it happened was while driving over a steel street plate in a construction zone. The second time was while driving over normal road conditions. Had anyone been following closely it would surely have resulted in a collision. It also creates a real risk of injury to the driver being thrown forward without warning. These incidents occurred months apart.
Most recent issue occurred 10/25/23 with 2018 CRV. Traveling 15-20mph and approached a metal plate in the roadway in a construction area when car abruptly applied breaks without warning and car came to complete stop, almost causing me to be rear-ended by truck behind me. This is multiple occurrence. About a year ago, same issue happened when traveling 25mph and approached a metal plate in the road with asphalt surrounding it. No cars were slowly down nor impacted by the metal plate. My car misfired and abruptly slammed on the breaks to a halt without warning, causing the car behind me to slam in his breaks, swerve into next lane and honk as he passed me. Another time I was traveling 45mph on a country road with no objects or obstacles in the road when CRV abruptly braked down to 20mph and again, I almost caused an accident with the driver behind me. Other times, my CRV will flash brake and beep and slow when there aren’t any objects in the road. This is very concerning.
I was driving eastbound with two passengers over the upper deck of the George Washington Bridge on a sunny clear morning around 10:30. Traffic was typical - heavy but moving steadily at about 15-20 miles per hour. I was in a middle lane about 2-3 car lengths from a truck in front of me when our car very abruptly braked hard for no apparent reason, with an orange warning flashing on the screen at the same time - so quickly I did not even have time to read it. We came to a complete stop or close to it, and then immediately the car resumed moving forward as if nothing had happened (my foot was still over the gas pedal). I was so confused, the lurching of the car felt like we had been in an accident and it took a few seconds to realize we had not been. I am shocked that we were not rear-ended by the car behind us, given the traffic. I would note that the abrupt braking occurred as we were about to go over one of the metal joints in the bridge surface, and I wondered if that had confused the sensors. Since there was no accident or damage, we continued on (no need for police or insurance). Our car is up to date on all inspections and recalls and this is the first time this has happened (though we do sometimes have issues with other aspects of the advanced safety system, including warnings about low driver attention and/or lane departures when these things are not happening).
Today, October 25 was the fourth time my 2018 Honda CRV abruptly braked and stopped without warning. Today I was driving in a construction zone, and I was approaching metal plates on the roadway. I was traveling about 15-20mph when my car abruptly stopped. I was almost rear-ended by the truck driving behind me. The first time was in a construction area with a metal plate on the roadway and I was traveling 25mph when my CRV abruptly brakes without warning and stopped. Again, I almost got rear-ended. The car behind me brakes hard and swerved i to the other lane to avoid a collision and then honked at me when passing. Other times I am driving on the roadway, traveling 40mph when my car abruptly brakes but there isn’t an object in front of me. I’ve called the dealer and made an appointment for 10/26/23 to see why my CRV forward collision mitigation is misfiring. The technician will drive in the construction zone. I’ve driven in the same construction zone without any previous problem-today was a misfire. What if I’m driving at freeway speed of 65-70 and my CRV brakes suddenly without reason? This is a serious situation-with fatal consequences. My dashcam may have picked it up. I haven’t checked.
When I drove at around 4-50 mph. The car lost power, stalled and all the sensors and warning were on. I also smelled gasoline inside the cabin.
I was driving on a 2 lane highway, in the right travel lane, at approximately 60 MPH. There were no vehicles immediately in front of me in this lane, however, there was a line of stopped vehicles in the breakdown lane (to the right of my vehicle), because the off-ramp was backed up onto the highway. My forward collision warning system flashed BRAKE, 3 times on the dashboard. I took my foot off of the gas pedal, and before I could apply the brake, the car automatically slammed on the brake. My car stopped in the middle of the highway. Thankfully I was not rear ended by the car behind me. I took my car to OCEAN HONDA OF HANOVER, MA. They said everything is in working order, and "this just happens sometimes." I am not able to turn off this feature! I read a report (Consumer Reports Feb 2022) stating that you have been notified of approximately 300 of these instances with the 2018 HONDA CR-V. There is no recall. Are you still looking into this?
Fuel injectors. This causes electronic safety system to go haywire telling me they have malfuctioned. Evidently this is caused by the fuel injectors going bad. This puts the safety of me and my family at risk. All these failures can cause an accident. Research shows Honda Knows this and has discontinued the fuel injectors because they are faulty leaving owners without any resolution. They have no timeframe to resolve this. Could be months with owners not knowing how to proceed. therefore should not Honda be forced to buy back the curve just like Volkswagen did a few years back. Tired of car manufacturers putting the publics safety at fault because they put profits ahead of safety. I did my due diligence in researching this. Dealership in no help as their hands are tied because of Honda corporations failure.
Was driving at night when automatic emergency braking immediately kicked with no car immediately in front of us What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic emergency braking system. yes How was your safety or the safety of others put at risk? there was a car behind us that also had to suddenly brake. if they had not, we would have been in a car accident Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no
I have been having issues with steering on the Honda CRV. The steering catches while driving down the interstate, which makes it hard to keep it in your lane. I have had the vehicle into the Honda dealer twice and they say that they can’t find anything wrong with the steering. The auto braking also comes on unexpectedly at times. I have contacted American Honda twice and can’t get a response on what I should do.
Driving in a neighborhood going 25 mph no one in front of me or behind me and the car flashes BRAKE makes a beep and then just locks the brakes and I skid to a stop. Took the vehicle to the dealership to check on it and they could not find anything wrong with it however the person said that the systems are not perfect, and things can happen. If someone was behind me, I would have caused an accident.
On multiple instances and most recently two days ago, the Collision Mitigation Braking System (CMBS) has triggered orange "BRAKE" warnings or automatically applied the brakes to my 2018 CR-V despite there being no vehicles or obstacles ahead. Sometimes, this is caused by the system apparently getting confused by flat plates on the ground (for construction), shadows, or construction markings on the road, but about half of the time, there is absolutely nothing there. Most cases just flash a visual warning with beeps, but in two cases, I have almost gotten rear-ended because the car came to a complete stop in the middle of the road while traveling at 25-30 MPH. This has been going on for at least 2 years. I have tried to disable this system repeatedly to avoid accidents, but it keeps turning back on every time I start the engine. I read about an the federal safety agency investigation into this in 2022 but have not heard of any recalls or recommended actions for this safety issue. Thank you.
2018 Honda CR-V EX Shortly after purchasing my Honda CR-V in Feb 2018, I noticed a strong smell of gas when I changed the oil. I found a recall bulletin regarding fuel mixing with oil and worked with Honda to have a software update (Case #*******) in late 2018. Afterwards, the vehicle performed normally and has for a few years. Approximately 12 months ago every light on the instrumentation panel came on (Vehicle Stability, Adaptive Cruise Control, Tire Pressure monitoring, Collision avoidance, Lane Keep assist, etc) I used a code reader and found that the only hard code was P0172 “Fuel System Too Rich”. I reset the code and it came back the following day. I reset the code again and it came back 2 months later. Since then, the exact same code has shown up at least 6 times. It always occurs while the engine is running and I am idling, not when driving. Sometimes the dash warning lights clear automatically after a few days and sometimes I have to manually reset the P0172 code with a OBD tool. I have replaced the battery to ensure it wasn’t a low voltage issue, but it continues. While the code is set and all of the warning lights are present on the dash, none of the vehicle safety features work. Collision avoidance, Lane Keep assist, Adaptive Cruise Control. I do have an appointment scheduled with my local Honda Service Center for Oct. 2. Reading through TSBs and Customer complaints, I find hundreds of examples of this exact issue. I am concerned I will be billed $2K for a known issue with the fuel system in this vehicle. I recently purchased a 2023 Ridgeline and plan to give the CR-V to my 16 yr old son and I am also concerned about the reliability and safety systems on this vehicle. Please advise. Regards,
As I drove down the street at around 43 miles per hour my car suddenly braked then the sound and sign for brake came on. It came on after the car had breaker already.
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