Honda is not completing this recall in a reasonable manner, and despite claiming parts are available they are not. After two years of delays, and now threats that our registration will be not renewed if we do not perform the recall, Honda still does not have the parts. Furthermore, they want you to bring in the car, have it inspected, after which they will decide if they want to replace the part. The inspection is being done because the fuel pump may crack due to poor manufacturing practices; however, after an inspection they will not actually fix the defective part if they do not find a crack. This will surely result in failures later when the defective part eventually fails. In their process, some time after the inspection and after some time ordering it and receiving it, they will replace it, at their discretion. This is wholly absurd, and I encourage you to actually force Honda to perform this recall and replace these parts in a timely manner. Two years is more than enough time to produce 700,000 fuel pumps.
2019 Honda CR-V fuel system complaints
Page 4 of 10: complaints 71 to 100 of 265, newest first, as owners wrote them.
The fuel injectors on my vehicle at 99000 seemed to turn all warning lights on my dashboard. There was no issues with my vehicle, I got an emissions test done, then 5 minutes later driving away all warning lights came on my dashboard. I brought to orielys autoparts and had the computer scanned, and it turned out the fuel was too rich in bank one. This is the second vehicle I had that had fo have fuel injectors replaced under 100k miles. My first was a honda civic LX with 88k miles and now this one. The vehicle is currently at a shop about to be repaired. The danger is that all dashlights came on while driving. The vehicle was inspected at schaumburg Honda. My vehicle has recently had the fuel pump recall fix, and then it was installed incorrectly. I have read several honda forums where the same thing is happening to other honda owners at low mileage. Seems that this is pretty frequently happening.
In August 2021, Honda’s records indicate that the fuel pump motor recall on my 2019 Honda CR-V was completed. However, I just discovered that they falsely documented that they did it. When I have been calling and asking them to fix my recall, all they could tell me was that there is no recall under my VIN number. That’s because they put it in their system as already completed—without ever informing me. This puts my safety and the safety of others at risk because a faulty fuel pump can cause engine stalling, power loss, or complete failure while driving, which could lead to an accident. I have experienced this issue firsthand—my car has stalled, lost power, and completely failed while I was driving, leaving me stranded on the side of the road with my kids. I brought this issue to Honda’s attention, but they have not provided an adequate resolution or explanation as to how this false record was created. This raises serious concerns about fraudulent recall reporting and whether other vehicles might also have unresolved safety defects despite being marked as repaired. I am requesting that the federal safety agency investigate this issue to ensure the recall is properly completed and to prevent similar fraudulent practices from putting other drivers at risk.
Good afternoon, My 2019 Honda CR-V suddenly displayed all warnings on the dashboard while operating the vehicle. The warnings remained but would sometimes disappear. However, while driving the vehicle on [XXX], the vehicle suddenly decelerated and was unable to accelerate while driving in traffic. Given any other situation or position of my car on the road, an accident would have occurred. On March 12, 2025, my 2019 Honda CR-V was repaired by Pearson Honda. Pearson Honda determined that the 2019 Honda CR-V had fault fuel injectors, and the fuel injectors were placed. The 2019 Honda CR-V had 66,888 miles at the time of service. As you're likely aware, recalls have been issued on various other Honda Models relating to issues with the fuel injectors. Additionally, there is an abundance of online forum posts highlighting the issue and likely other the federal safety agency stating the same: - [XXX] (User ALY1337 noting that fuel injectors in their 2017 Honda CR-V went bad at around 68,000 miles) - [XXX] (Various users noting that their Honda CR-Vs of varying years have had fuel injector issues) Please do not hesitate to reach out if you have any questions. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V8580000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated while attempting to accelerate. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 30,125. Parts distribution disconnect.
I've had 3 incidents in the past 60 days where the car has been parked with shut off the engine, only to come back hours later and find the electric fuel pump in the gas tank running. When this happens, I start up the car then shut it off and then the pump is no longer running. I can't say whether the pump sometimes doesn't get shut off when the car is parked or if the pump somehow comes back on on it's own later after the car has been parked. The pump makes a very quiet buzzing sound when it running. It's very hard to hear unless the car is in a quiet place. The first two times I heard the pump running the car was parked in my garage. Yesterday, my wife parked it in front of our home around 8:00 am. Around 11:00 am I got onto the car to move it and found the fuel pump was running. This isn't a body control module, an abs system or other electronic device buzzing. The sound is coming from inside the fuel tank. I believe it's the pump running.
Car stalls and won't accelerate. It loses power and check engine light came on. Dealer replaced fuel injectors and on the way home from dealer, it stalled again. Dealer replaced a spark plug and it worked for 2 days and again stalled. Maybe the fuel pump recall is affecting this vehicle too.
When I started up my car all warning signs popped up. I went to the dealer and they said my five year old car that has 57,000 miles needed new fuel injectors. I purchased the car in 2020 it was a brand new leftover. I am reading online that MANY other CRV owners are experiencing the same issue. This is not okay, I had to spend over $2,500 to get this fixed. Obviously something is terribly wrong and Honda should be taking care of this issue. I was just denied help through Honda. Please look into this issue I’m not the only dissatisfied customer.
I started to get errors that there was an issue with my vehicles fuel injector, indicating that it was too rich and thus disabling all my safety features. I am not the only CR-V to experience fuel injectors failing for this model. Even at my dealership, the week i went in for mine, another customer with the same make, model and milage had the same issue and had to have all their fuel injectors replaced. I know that the fuel pump was already identified but i feel that the issue was bigger than that.
I was driving in I-694 to dealer for a scheduled oil change when all of the warning lights came on at once and I lost ability to accelerate. This was frightening and dangerous. I was surrounded by many vehicles, including semis. There were no advanced warnings. The dealer diagnosed turbo and engine failure. I brought the vehicle to an independent mechanic for a second opinion, and he stated that there was a large quantity of fuel in the engine oil. I had brought my vehicle to the Honda dealer for maintenance over the prior three year period, and was never advised that I needed to check the turbo, that it could fail, or that I needed more frequent oil changes. I have since discovered that Honda is aware of this engine defect that causes fuel to mix with the oil, which then can cause premature engine failure, but they refuse to fix it.
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
In February 2024 we received a safety recall from Honda stating the fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. I receive emails from Honda telling me the recall has not been completed. I booked an appointment and brought my car in just to be told parts are still not available. Why is Honda allowed to continue to build new cars where there are so many of these existing vehicles that can't be repaired. It just seems they are slow walking this in the hope that people will just give up.
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving on the highway at 5 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was taken to the dealer to be repaired but the contact was informed that parts were not yet available. The failure mileage was 55,000. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the vehicle experienced a loss of automotive power. The brake warning light was occasionally illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
My CRV 2019 EX Honda is losing power while drivng. It is very concerning since it is happening very often and it can reduce all of a sudden the speed while driving on a highway. I have to stop the car, turn off and then on again to continue. I went to see if there was a recall, but no recall for my car. They say I should change the gas cap but I am not sure that will solve the problem since I’ve heard it can be a software.
In February 2024 we received a safety recall from Honda stating the fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. It has been a year and we have not received any notice of replacement parts. Honda is producing new cars but cannot correct a problem with a 2019 car?!!! It should not take a year to correct this problem. The car could stop while driving and cause a crash and injury.
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that several attempts were needed to start the vehicle. The contact stated that the vehicle failed to attain the stated miles per gallon. The vehicle was not taken to the local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 40,000. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact stated while driving 60 MPH, the vehicle started losing motive power before the vehicle stalled. The contact was able to pull over to the side of the road. The contact stated that unknown warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump had failed. The vehicle was repaired. The manufacturer was made aware of the failure and the contact stated that an unknown recall had been removed even though a recall repair was not performed on the vehicle. The contact filed a claim with the manufacturer. The failure mileage was 72,000.
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle could not be repaired under the recall unless the vehicle had experienced a failure related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact stated while attempting to start the vehicle, the check engine, brakes, steering, back up, and parking brake warning lights illuminated. The contact stated that the vehicle was driven 30 MPH to the service station, where an independent mechanic diagnosed the vehicle with fuel injector misfire. The contact stated that the vehicle drove rough while depressing the accelerator pedal. The local dealer was contacted; however, the vehicle was not repaired because the parts to repair the vehicle were on backorder. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 65,238.
Went 12/21/24 Coggin Honda Orlando for oil change and they also do safety recall campaign fuel pump motor. After replacement still with problem worst because have problem starting the vehicle. When for 2 time they fix pinched o-ring, get the car worse this time my car shut off when backing up. When 3 time they change again fuel pump this time inside the car smell too much gasoline have drive back home with windows down and car also turn off in the highway at 60 miles putting me and my family at risk of an accident im highway plus smell gasoline got my throat sore.
The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. While driving approximately 30-60 MPH, the vehicle started to jerk. The contact stated that after refueling the vehicle hesitated and shut off unintendedly. The contact depressed the brake pedal and the accelerator pedal simultaneously for the vehicle to accelerate. The contact added fuel injector cleaner to the fuel tank. The “WRENCH” symbol was displayed. After the failure, several unknown warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Honda CR-V. The contact received notification of the federal safety agency Campaign Number:Â 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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