The car was suddenly stopped by the automatic braking system at a time when there was nothing else around me and I was moving forward under normal driving conditions. This happened during acceleration around 20-25 mph. Thankfully, there was no one behind me as that might have caused a rear end collision.
2021 Honda CR-V driver assistance complaints
Page 4 of 4: complaints 71 to 97 of 97, newest first, as owners wrote them.
While driving, using cruise control, usually at speeds between 35-45 mph, the automatic emergency braking will engage after a vehicle, formerly in front, has completed a right hand turn. That vehicle is no longer in front of my vehicle when my vehicle begins to brake. My vehicle was automatically maintaining distance and not accelerating. I informed the Honda dealer of this at the 15,000 mile check up. The Honda dealer told me that the car was responding correctly through the side sensors. It is jarring to almost come to a complete stop and could cause a driver behind to rear end my car. This has happened at least four times.
On two occasions now, the Automatic Emergency Braking has engaged without there being an actual danger, meaning nothing in front. The first time I was driving at about 55mph on the highway and it engaged with a dash alert to brake and then proceeded to decrease my speed. Luckily, no cars were behind me or else I would have been rear ended. The second time, I was going 5mph at a grocery store parking lot and it did the dash brake alert and stopped. Again, luckily no cars were behind me. Honda will be inspecting the car this coming week but did not seem worried about my initial report. It wasn't until my second incident of 5mph that they suggested taking a look at it.
My car has done this phantom braking multiple times before, however this time it managed to pull my car into a curb and pop my brand new back tire and ruin my front tire. This is a huge safety issue because if there was anyone in front of or behind the car could’ve caused a major collision. I have done some research and noticed this has been an issue on previous years of my vehicle. I feel unsafe driving my car and my dealership has basically told me there is nothing than can do and that is not acceptable with me. The fact that my life was put in danger due to a malfunction with the forward collision warning is absolutely ridiculous. I will probably never buy another Honda if something is not done to correct the issues.
The contact owns a 2021 Honda CR-V. The contact stated while driving 40 MPH, the Forward Collision Avoidance: Dynamic Brake Assist activated, and the vehicle came to a sudden stop without another vehicle nearby. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was contacted. The failure mileage was 40,000.
This has happened approximately once a month since i got the car and i've had the car for 13 month. When using adaptive cruise control on the freeway going at least 60, the car will randomly give me a forward collision warning. Sometimes the car slams on the brakes, and other times the warning goes away after about a second. I can override it by pressing on the accelerator. This always happens when theres no cars anywhere near the front of me. The car has not been inspected by the manufacturer because the problem cannot be recreated on demand. its very infrequent. Other than that the car has had no other major problems.
Twice on 10/10/2022, the automatic brake warning system engaged while the car was in cruise control at approximately 55 mph. There were no other vehicles or safety hazards in the lane of travel that should have prompted a brake system activation. The incidents happened on separate trips, with the car having been parked and turned off in between.
I was just driving on Ventura blvd, a busy street, it was very sunny out and suddenly for no reason, as I am driving around 35 MPH at least... the car fully brakes. everything goes flying - my neck is now sore, as is my upper back and shoulders... if someone had been behind me they would have hit me. It's pure luck it didn't cause an accident. This has never happened before and I want to get rid of this car now...
I was driving at about 35-40 MPH and the automatic emergency braking engaged for no reason. There was nothing on the road ahead of me. The vehicle braked very hard and had there been a vehicle behind me I suspect there would have been an accident. This is not the first time this has occurred - it has happened several times before - but it was the most severe braking that has occurred. There was no damage, so the police were not involved. I have not yet reported this to the manufacturer.
Vehicle suddenly emergency braked, by slamming on the brakes, when driving on a highway with no cars in front of us and no cars to the sides of us. This happened twice within the same afternoon. We had the adaptive cruise control on at these times. The highway was clear of obstructions and was in perfect shape. The car was clean on the outside. It was a bright sunny afternoon and the road was dry. We recall no warning as this happened. We had just purchased the vehicle used with 11000 miles on it.
The contact owns a 2021 Honda CR-V. The contact stated while driving approximately 35 MPH, several unknown warning lights illuminated. The contact stated that the vehicle was placed in reverse(R) and then drive; however, the Back Over Prevention camera remained illuminated. Additionally, the Lane Keep Assist feature caused the steering wheel to jerk while activated. The contact also stated the four-wheel alignment was off due a nail being in the tire. The tire issue was corrected. The vehicle was taken to the local dealer and diagnosed with a loosened sensor. The sensor was properly reattached. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.
I have had 4 separate instances where the automatic braking system abruptly applied the brakes. Two of them happened at a place on the road where the pavement color changed. One was a pedestrian crosswalk painted on an asphalt road surface. Another was where a new concrete roadway changed to new asphalt. Those 2 situations led me to believe the system may see road color change as if there was an obstacle in front of the car. However, 2 additional events happened with no obvious reasons as the road surface did not change. This is a 2021 Honda CRV. I have not taken it to a Honda dealer nor have I discussed it with Honda. I was fortunate that nothing was close behind and the road surface was not slippery. There is no telling what might have happened if the road was snow packed or icy.
The contact owns a 2021 Honda CR-V. The contact stated while driving 70 MPH, the roadway surface changed and the Forward Collision Avoidance feature activated and the vehicle independently started braking. The vehicle then started driving normally after the failure. The dealer was contacted and an appointment was scheduled. The manufacturer was not contacted. The failure mileage was 12,000.
I was driving at approximately 35 MPH on a straight, flat road. There were no cars in front of me, behind me, or oncoming. Without warning or any action on my part, the vehicle wheels locked up, the vehicle jerked to an abrupt stop, and the display went black. I noticed what appeared to be a red block of text on the display, but I was unable to read it before the vehicle started moving again. Luckily, I had both hands on the steering wheel, and I was alone in the vehicle. I was shaken up at the abruptness of the stop. If I had my dogs in the car, they would have been launched forward. If I or anyone else in the vehicle was not belted in and facing forward, there for sure would have been injuries. If there were someone behind me, there would have been impact. I am grateful none of these things happened, but I remain fearful of driving this vehicle if it were to happen again. I brought the vehicle immediately to my dealer for inspection. (Balise Honda, West Warwick, RI). The service manager stated this was a know issue with CR-V's, a result of the radar on the front of the vehicle that controls the ABS malfunctioning for some reason. He was unaware of a solution. His only recommendation was to turn off the ABS and LKAS, the very safety features that I purchased this car for, and paid extra for. I reported this to Honda on July 5, case number 13119359. They were to get back to me with an update by July 12, but I have yet to hear from them. The case manager only said there were no know recalls or bulletins on this issue. I had requested they open a bulletin as this is certainly a safety issue that needs to be addressed. For now, I am driving my vehicle without the safety features this vehicle advertised, and have limited my travel with this vehicle as well. NOT what I expect from a new 2021 vehicle.
Twice while driving the FCW warning brake light flashed on the dash with nothing happening. One time the brakes actually engaged and flashed the brake icon on the dash for the FCW and stopped the vehicle in the middle of the road and luckily no one behind me and I didn’t get hit.
While driving on a highway at approximately 60-65MPH, the vehicle in front of me began to brake. I was a safe distance from the vehicle in front of me. I also started to brake, but allowed the gap between us to close somewhat due to a vehicle following closely behind me. The Honda’s emergency braking system suddenly took over with MAXIMUM braking, causing items in my vehicle to fly around AND the vehicle behind me to nearly rear end me. I had NO control over the braking. My wife screamed at me, thinking that I had slammed my foot on the brakes, but it was beyond my control. I’ve asked my Honda dealer if the system can be adjusted but I was given no help. I understand the emergency braking system’s intended purpose, but the manner that this system has engaged (3 times) is unsafe. It’s not like I wasn’t paying attention, I was, and I was already braking. It’s actually scary the way it locked up. Yes, I know that the brakes didn’t actually lock up, they are antilock brakes, but it was like I was standing on the brake pedal. Have there been similar complaints about this? * The date below, 10/26/2021, is approximately the first time that this happened. It happened two additional times. It pretty scary when it happens.
Driving on empty road about 40 mph. Brakes engaged momentarily and red brake light came up on dash. Happened in daylight with excellent visibility. No cars in front or other lane and nothing on roadway. Car has 1040 miles on it. Will report to dealer but expect little resolution.
I'm trying to report an incident that involved my Honda CRV running into a totally stopped Tesla in the HOV lane on I-75 in Atlanta Georgia on Sunday, May 8, 2022, at around 9 AM. We came around a large curve and had no time to avoid running into the TOTALLY STOPPED Tesla in the HOV lane. I have seen reports of "phantom braking" in Teslas. The driver of the Tesla stated to us that he was using cruise control and when the Tesla sensed a car pulled off into the breakdown lane, it stopped completely and there was nothing he could do. Our car sustained serious damage. Fortunately, we were not injured, but I believe the federal safety agency should be investigating Tesla for these incidents. If this is not the correct form to report this, please advise. There was no problem associated with my CRV in this incident.
I was driving on a divided 4 lane road that offers a wide right side shoulder at around 43 MPH. I was traveling in the right lane. The lane markings are fresh and visible. It was late afternoon and sun was shining. The road surface was dry. There were no vehicles immediately in front of or along the side of mine. I had not activated the lane keeping assist or automatic cruise control features. Only the hazard mitigation/automatic braking and road departure mitigation features were operational. The car suddenly attempted to swerve left, away from the center of the lane being utilized. The automatic braking system also activated. I was able to simply "drive through" the malfunction without incident. This was the first instance I have noted of this kind. Due to the fact that it was late afternoon, there were shadows from overhead power line being cast onto the lane being driven. I have owned previous cars that sometimes attempted to track said shadow when the lane keeping assist is activated. That was not the scenario yesterday as LKAS was not selected. It was as though the sensors detected a pending pedestrian strike or other collision.
Slowed down to go across a metal plate where work had been done on the street. Suddenly the car came to a hard stop. There was a car in the left lane that also slowed to cross the metal plate. Once before I was rounding a curve and the car softly broke on its own, but didn't completely stop. There was a car again in the left lane. had the car behind me been closer, I would have been rear-ended. There was also no cars in front of me at both times. The warning collision light did come on and beep. I did call the dealer, they check for recalls and there were none. No inspections have been done. I plan to take it to the dealer for inspection.
On more than one occasion while driving the touch screen went black couldn’t access my navigation nothing couldn’t get the screen to turn on it wouldn’t do anything. Then it will tell me connect device when my phone is plugged in I’ve changed the cords replaced them with generic apple cords nothing bought apple cord and still nothing, apple car play doesn’t connect says you need to unplug device for car play to work nothing. The sensors are not working like they should there will be nothing around the car will alarm brake then it will automatically brake. I should not have to at to replace the touch screen in my vehicle it’s under warranty well under the miles as well. I work at a car dealership and the touch screen issue is a big problem I get several complaints about the touch screens not working.
My 2021 Honda CRV is activating the brakes at inappropriate times. I've had 5 total instances that could have resulted in a rear-end collision both on the street driving 5-35 mph and freeway at 30-50 mph. The system on the dash board flashed "brake." However, there is more than a car space between the car in front of the car. The braking system activates and I am unable to counteract the brakes locking up on the car. I am very concerned that if I were to continue to drive my car , it may result in an accident with a car crashing into the back of my car. At this time I am waiting for the vehicle to be inspected.
The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended braking. The contact then deactivated the collision mitigation braking system. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, the vehicle would independently downshift without warning. The contact also stated that the failure would occur while the cruise control was activated. In addition, the contact also stated that the lane-keep assist would fail to differentiate between road salt and line marking on the roadway, resulting in inadvertent sudden downshifting. The contact's husband had taken the vehicle to a dealer where their concerns were ignored and no diagnostic test was performed. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100. In addition to the above, the lane keep assist cannot distinguish between lines & cracks in the road, which is a big deal in Missouri, and an issue I fight with daily on roads I have no choice to travel on. And it's not downshifting that happens with the lane keep assist-it tries to correct, but the corrections if I don't fight them will either run me into the opposing lane or off the road.
I have a 2021 Honda Crv Awd. On 11/14/2021 the Forward Collision Avoidance System engaged . I was stopped at a red light and when the light turned proceeded in 30 feet the system engaged. There was no car or pedestrian in front of me. The car beeped and brakes engaged. Luckily the car behind me was able to stop. Like another car with the same problem brought it to the dealer and was told they couldn’t find anything was wrong. They did lower the sensitivity of the sensors. The also said that a leaf could set it off. My wife is not comfortable riding in the car now. She fears that it could happen on the HiWays.
Purchased car on July 7, 2021, that same day the car did not start when stepped on brake and pushed start button. Happened again on July 8, 2021. Called Dealer, Took it in on July 9, 2021. They could not duplicate problem. Assured me it was not a problem. Drove to CT on July 10, 2021, Did not start several times during the trip. On July 11, on return trip from CT a warning light came on dashboard. IN black letters in a red rectangular box - BRAKE. I called dealer on Monday July 12, 2021 and reported the warning. He said it meant there were cars in the way. The BRAKE IN A BOX occurred 2 more times (8/6 and 8/17). I called dealer who said it was not a problem. I subsequently searched the warning on line and it says "BRING YOUR CAR TO A DEALER. TO CONTINUE DRIVING COULD BE DANGEROUS!" I left the car with the dealer for 9 days. Sept 3 through September 11, 2021. They said they could not find anything wrong. I continue to have problems with starting the car, often getting the message that says TO START ENGINE: BRAKE+PUSH. Which is exactly what I do to start the car. When I picked up the car on September 11 (after 9 days with the dealer) the service manager told me he would contact their regional manager to report the problem to the regional manager. That's the last I heard from him except when I called and he said he had not heard from regional manager yet. I called again and left message but have not heard back. I have also submitted a complaint with HONDA and I have written 3 emails to the VP of Customer Relations. the VP has not responded to me at all. The complaint person contacted the dealer and dealer told him they could not duplicate the problem. After many weeks, complaint person contacted me to let me know this. He has no other recommendations. At this time i am afraid to drive the car and just drive it locally. I have avoided the highway, and any long trips because of my fear that there is something seriously wrong with the car and brakes.
I bought a 2021 Honda CRV on May 01, 2021. On July 22 and again on July 25 this car just suddenly put on the breaks for no reason. On the second occasion my sister was in the car with me and was slung forward. She has had three heart attacks and has a pace maker and was so upset I feared her heart might fail her. I have had one heart attack and my heart was pounding too. Fortunately there was no car close behind me on either occasion or I would have been rear ended. Now I feel I must drive slowly because of this but that increases the likelihood of someone driving too close behind me and hitting me if the car stops suddenly. I took the car to the dealership but they said there was nothing wrong with it.
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