I am reporting multiple factory defects on my 2024 Honda CR-V, led by a severe, confirmed steering safety defect commonly known as 'sticky steering' where the steering wheel sticks/notches while driving and requires excessive force to correct, causing dangerous lane swerving. The authorized Honda dealership confirmed the steering gearbox has failed and requires replacement but the necessary parts are backordered indefinitely, forcing me to leave the unsafe vehicle at the dealership. Furthermore, the vehicle suffers from two additional major unresolved warranty issues recorded under the same Repair Order: a defective door weather stripping seal that has peeled off and detached from the door frame, compromising cabin weather sealing, and a strong, musty mold odor emitted from the AC system on low fan speeds that poses an air quality and health concern for occupants. Due to this unaddressed steering safety hazard, additional factory defects, and backordered parts, the vehicle remains out of service at the dealership (visited on 11 July, noticed that it's unsafe driving and returned the vehicle to service on 16 Jul) and no replacement car has been provided.
2024 Honda CR-V steering complaints
Page 2 of 5: complaints 11 to 40 of 127, newest first, as owners wrote them.
Driving a Honda 2024 crv hybrid ,I was pulling into a front row parking spot and braking and as the car just about was going to stop it surged forward turning in the direction I had just pulled in from and accelerated instead of continuing to brake . I kept my foot on the brake hoping it was stopping , but continued to accelerate running over a sign, then a light post and then through the plate glass frame of the building . Finally coming to rest as it fully entered the building . The vehicle then emitted some smoke from underneath and the building was evacuated. Fortunately no one was in the room at the time the car came through. No injuries thank goodness . No warning signals or any assistive braking was in play . Just my foot on the brake from the time I entered the parking spot . The vehicle was towed to a Honda collision shop where it will have a damage estimate done and then inspected by the car manufacturer. No analysis has been performed at this time .
Honda has made it extremely easy for thieves to steal the front radar sensor on all 2024 CR-V models. Mine was recently stolen, and there is currently no approved protection or deterrent offered by Honda to prevent this. Even after replacing it, the risk of it being stolen again remains very high. As a result, losing this sensor completely disables key Honda Sensing safety features, making the vehicle less safe to drive. On top of that, the replacement cost ranges from $1,500 to $3,000, despite the owner having no fault in the incident. The theft itself can be done in under two minutes. Overall, this design leaves the vehicle highly vulnerable, and it feels like Honda has not taken adequate steps to protect customers, while still leaving them responsible for costly repairs.
My 2024 Honda CRV was part of the recall for potential steering gearbox issues. Recall repair took place on 4/2/2025. Steering problem has persisted ("sticky steering") and when I had the steering checked today (5/6/2026) during a regular maintenance appointment, I was notified entire steering gearbox assembly should be replaced. Upon further research I discovered this is an ongoing issue 2023-2024 Honda models due to improperly assembled gearbox components. The recall repair included a new spring and additional grease to the worm gear. This was clearly insufficient and the recall should include complete replacement of the steering gearbox assembly with a properly manufactured unit. I have included via upload copies of the recall repair and diagnosis of the problem and associated cost from today's regular maintenance.
The contact owns a 2024 Honda CR-V. The contact stated that while attempting to make a left or right turn, there was a dragging sound coming from the front end of the vehicle. There was no warning light illuminated. The vehicle was repaired under the federal safety agency Campaign Number: 24V744000 (STEERING); but the repair failed to fix the vehicle. The contact stated that the failure had occurred after the recall repair. The manufacturer was not notified of the failure. The failure mileage was 48,307.
The contact's brother owned a 2024 Honda CR-V. The contact stated that while her brother was driving at approximately 54 MPH as he turned the steering wheel to the left to follow the road, the steering wheel locked up and stayed turned to the left. The contact stated that her brother crashed into the highway barrier. The contact stated that her brother had a passenger in the back seat. The contact stated that the air bags deployed, the contact stated that her brother was concussed and was taken to the hospital by ambulance along with the passenger. The contact stated that the police were on scene and wrote a report, however he was not given the report number and was not sure if the police were state troopers. The vehicle was towed to an impound lot. The manufacturer was not informed of the failure. The contact had researched online that the vehicle had an open recall the federal safety agency Campaign Number: 24V744000 (Steering). The failure mileage was approximately 29,000.
Steering wheel creaks and clunks when moved up and down. My mechanic told me it seems like it is a rack and pinion trouble. Honda CRv 2024.
I was driving my crv and a deer was in the road. I hit the deer going 40mph. It blew out the whole front of my car, my sensors, headlights, both fenders and my hood are dented. No airbags deployed or any sensors alerted me of the object or leaving the roadway. Also when I hit the deer, I lost all steering on that moment. I had to turn off my car and then back on to get my steering to release.
Subject: Safety Recall Concern - VIN: [XXX] - Location: Ukraine Message: "I am writing to report a safety concern regarding my 2024 Honda CR-V (VIN: [XXX] ), which was originally manufactured for the U.S. market and is currently located in Ukraine. According to the official Honda MyGarage portal, my vehicle has two active and unremedied safety recalls: the federal safety agency Recall 24V‑763 (Manufacturer Code: PJW) - High-Pressure Fuel Pump Leak. the federal safety agency Recall 24V‑744 (Manufacturer Code: SMM) - Steering Gearbox (EPS) Friction issue. Given the serious nature of these defects—specifically the risk of fuel leaks/fire and the potential loss of steering control—I am concerned about the safety of operating this vehicle. As the car is now in Ukraine, I would like to request assistance in ensuring that the necessary improved parts (the high-pressure fuel pump and the steering gearbox components) are made available to an authorized Honda dealer in Ukraine to perform these critical safety repairs. I look forward to your guidance on how to proceed with these safety remedies internationally. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
VEHICLE EXPORTED FROM THE USA TO ECUADOR, Honda representative in Quito, Ecuador does not accept the vehicle. They give excuses and do not want to repair it .I WANT TO BUY THE SPARE PART AND TAKE IT TO THE WORKSHOP In the USA, Florida, they don't want to sell me the spare part. I NEED AN ORDER TO SELL IT TO ME WHAT CAN I DO? I'VE BEEN IN THIS PROBLEM FOR 11 MONTHS.
Malfunction of the Honda CRV's Rear upper control arms. Yes it will be available to inspect until the 13th of October. Safety risk is the fact there is no more adjustment on the factory installed rear upper control arms. When on the rack and they align the vehicle, they only want a .5 degree when being done. The factory installed rear upper control arms makes the camber maxed out at 1.25 degrees to the negative. This causes severe wearing of the tires if they are not watched closely and rotated frequently. Yes. The vehicle has been inspected by a certified shop and the dealership. Yes there was wear on the tires that made me request a four point inspection at the dealership. They did not preform an alignment. Said it was the lack of quality tires installed at the factory that made them wear so badly. This issue is not covered by manufacturing/ extended warranty available. Honda's response "more aggressive tire rotation" to prevent the problem. That is unacceptable. Especially when it is being said right off the alignment rack: "we only want to see a .5 degree for the toe and camber. This Honda is maxed out and will not move away from that 1.25 degree mark." There is such a thing as adjustable upper control arms to prevent the premature wear of tires.
improperly produced steering gearbox worm wheel, the wheel can swell during use, reducing the grease film thickness between the worm wheel and worm gear. In addition, the worm gear spring preload was set improperly high, increasing the sliding force between the components. As a result of the reduced grease film thickness and increased sliding force, friction between the worm wheel and worm gear increases.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notifications of the federal safety agency Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Maufacturer failed to address safety recall repair in a timely manner
I received a recall notice and tried to schedule service multiple times. It has been over 60 days and I have still not had the recall addressed.
See attached document for complaint.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Received notice from Honda about recall contacted local dealership where vehicle was purchased. Waited one month for appointment to repair the recall but was told the night before the part was not available. Waited another 30 days contacted dealership was told unknown when parts would be available to repair recall would send a letter which as of this dat I have not received,
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Paragon Honda Service Center (57-06 31st Ave, Woodside, NY 11377); but the contact was informed that parts were arriving slowly. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted several times and informed the contact that parts would not be available until the end of February 2025. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Our vehicle is subject to a safety recall due to an improperly manufactured electronic power steering gearbox worm wheel and improperly set worm gear spring, etc. The manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner. We contacted Schaumburg Honda on November 25,2024, to schedule the repair. We were told that parts are not available, and we would be placed on a waiting list for service. Schaumburg Honda has not contacted us since then, a period of well over sixty days.
The contact owns a 2024 Honda CR-V. The contact received notifications of the federal safety agency Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING). The contact stated while her wife was driving 45 MPH around a bend, a deer crossed the road. The contact's wife swerved to avoid crashing into the deer however crashed into a wall at the bottom of a culvert. The driver’s and passenger’s side air bags did not deploy. The contact was unsure whether there was a warning light illuminated. The contact stated her wife called her and she went to the site of the accident. The contact took her wife to Urgent Care. The contact's wife had sustained a concussion, a neck laceration caused by the seat belt, a laceration on the right arm, and an injured tongue. The contact stated that the laceration on the neck became infected. A police report was filed. The vehicle was towed to a collision center. The insurance company was pending an investigation. The manufacturer was notified of the failure and advised the contact that a case manager would be reaching out. The failure mileage was unknown.
I have had problems with my power steering. I received a recall notice in November 2024. I went to my dealer in December and they said they do not have the part and to check back in Jan. I went back in January 2025, and I was told they cannot address the recall until May. This is unacceptable and and safety hazard given the problems I have experienced.
See attached document for complaint.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but informed the contact that the recall repair could not be performed until December 2025. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact stated while driving at undisclosed speeds, the Lane Departure Assist became inoperable. The contact was unable to control the vehicle. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were not yet available. The contact called another local dealer, Dahl Honda Rhinelander (1737 N Stevens St, Rhinelander, WI 54501); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that three other local dealers were contacted, Honda of North Hollywood (5841 Lankershim Blvd, North Hollywood, CA 91601); Honda of Reseda 7514 (Reseda Blvd, Reseda, CA 91335); and Galpin Honda (11151 Laurel Canyon Blvd, San Fernando, CA 91340); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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