I received a safety recall notice for my vehicle in November and immediately called 3 different local Honda dealerships in the area to try to get it serviced. None were able to accommodate me or schedule me for service. I was put on a wait list at some, but still have not been called to schedule. Today I followed up again and still can not get an appointment as they say they don't have parts. Your letter says Honda is supposed to remedy this in 60 days, but it appears that will never happen. How do I get them to fix the car as they are required to do? I am filing this complaint per the letter. Thanks for your help.
2024 Honda CR-V steering complaints
Page 3 of 5: complaints 41 to 70 of 127, newest first, as owners wrote them.
Unable to get an appointment with dealer to fix the safety recall until the October of 2025.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 234V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 35 MPH, the steering wheel was difficult to turn to the left or the right. The contact used force to turn the wheel. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,500. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact was made aware of the federal safety agency Campaign Number: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repair were not yet available. The contact stated that while driving at an undisclosed speed, the steering wheel became firm and required excessive force to turn to the left or right. No warning light was illuminated. The local dealer was contacted; however, the contact was informed that the parts were not yet available for the repairs. A second local dealer was contacted, Ken Garff Honda Downtown (900 S State St, Salt Lake City, UT 84111); however, parts were still not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000. VIN Tool confirms parts not available for the federal safety agency Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for the federal safety agency Campaign Number: 24V744000 (Steering).
The contact owns a 2024 Honda CR-V. The contact received notifications of the federal safety agency Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the gearbox made clunking noise intermittently while driving at various speeds. The vehicle occasionally surged forward and unintendedly changed lanes independently. There was no warning lights illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 14,000. VIN tool confirms parts not available for the federal safety agency Campaign Number: 24V763000 (Fuel System, Gasoline); and Parts distribution disconnect for the federal safety agency Campaign Number: 24V744000 (Steering).
See attached document for complaint.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notifications of the federal safety agency Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer stated that parts were not yet available for the recall repair. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for the federal safety agency Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution for the federal safety agency Campaign Number: 24V744000 (Steering).
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (STEERING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (STEERING); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V763000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact also received notification of the federal safety agency Campaign Number: 24V744000 (Steering) and it was confirmed by the local dealer that there were no parts yet available for the recall repairs. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for the federal safety agency Campaign Number: 24V763000 (Fuel System, Gasoline); and Parts distribution disconnect for the federal safety agency Campaign Number: 24V744000 (Steering).
The contact owns a 2024 Honda CR-V. The contact's daughter attempted to make a left turn while at a stop light; however, the steering wheel failed to operate as needed. Due to the failure, the contact's daughter lost control of the vehicle and crashed into an electrical pole. The air bags did not deploy upon impact. While the contact's daughter suffered emotional distress due to the accident; she did not sustain any physical injuries. A police report was filed. Due to the accident, the vehicle was initially towed to an independent tow lot; the contact then called the dealer who referred the contact to an independent body shop. The vehicle was towed to the body shop where the contact was informed that the steering gearbox worm wheel was defective and was given an estimate for the repair. The contact was later informed that a recall had been placed on the vehicle for the federal safety agency Campaign Number: 24V744000 (Steering). The independent mechanic referred the contact to the dealer for assistance; however, the dealer offered no assistance. The contact was then referred to the manufacturer and was given a case number. The contact had made numerous attempts to reach the manufacturer about the failure but had yet to receive a response. The vehicle remained in the possession of the independent body shop and had yet to be repaired. The failure mileage was approximately 1,500.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notifications of the federal safety agency Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Active recall 24V‑744. Call dealer and they state Honda has no parts and no timeline on availability. Same issue existed on another 2024 new Honda before safety recall and had to open NCDS case as they wanted me to wait for parts 4 months on that car. Now same problem and they have no parts to correct - this is inexcusable.
1. my car has steering wheel gearbox recall. I contacted the dealership where I purchased the car in "Phillipsburg Easton Honda" but they vaguely answered me saying that they don't have the part to repair it and will let me know when they have. Without telling me any time frame to repair it. 2. The gate door malfunctions when trying to open it manually from outside using the rubber handle on the gate door. It is randomly happens, not always. 3. Lane departure warning malfunctions and in many occasions I received warning and steering wheel shakes when I drive inside the lane.
Recall dated Oct 3, 2024 improper produced steering gearbox worm wheel (the federal safety agency) not addressed, also Illegal Forced Entry is being made into Honda CR-V using vehicle Fob Keys are being made for all Honda CR-V wit a Fob Key Kit sold by AMAZON key kit made by Horand, forced Illegal entry is being made "everyday and while traveling" three visits have been made to Bell Honda Phoenix, who " Dealership Manager Denied any problem" and is NOT willing to make any repairs to Electrical System or reprogram system or key !
I am currently experiencing a safety recall regarding the Sterring Gear box on my 2024 CRV Hybrid and the fuel system recall as well. The dealer is currently refusing to take the vehicle in until they have parts available in DECEMBER. This is clearly to avoid lemon law and I would like to report the dealer for engaging this behavior.
I had the vehicle parked, when I returned and started the vehicle the steering wheel wouldn’t move to either direction it was locked. When I placed the vehicle in drive it started to back up. I still could not move the steering wheel. I placed the vehicle back into park, waited 3 to 4 seconds to analize the situation. I again placed the vehicle in drive and it would go in reverse altho in drive. I shut the car off waited a few seconds & I restart it. Now the steering wheel moved normally and when put in drive it went forward. My concerns are the vehicle steering wheel would not move & when placed in drive it would go in reverse.
Power steering seems to "catch and stick" while driving then all of a sudden, the car veers a bit to one side. Then as you attempt to make a minor correction to drive straight ahead, it seems to over correct. If you are stopped with the engine running and just apply very light pressure on the steering wheel either to the right or left, the steering wheel will skip a notch or two in the direction you are holding the wheel yet the tires do not turn at all. Very disconcerting that you are going to wind up in the adjacent lane. Per several Honda owners forums, this seems to be an issue on 2024 CR-Vs.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2024 Honda CR-V?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history