Gear: When going through an sutomated car wash on a conveyor belt car was put in neutral and hands were off the steering wheel as instructed. about 3/4 wasy through the car wash, even though the car was still in Neutral the car started to reverse : the rear camera did not go on and there was no warning beep about a vehicle behind us and it was bumping into the front of that higher vehicle that stopped the reverse. They had no damage but our rear tailgate to the right of the license plate had peeling paint and an outward bump. We talked to the car wash owner about a possibility of a faulty conveyor belt but he denied this and showed video evidence (due to our wheels moving) that the car was in reverse, blaming us for shifting gears, which we did not do. The estimated repair for the damage we received from a trusted auto body shop is 1089.00 due to the painting and what they say is a misalignment of the tailgate. Our dealer , McGrath Honda, stated there had been no recalls of car going in different direction of the gear it is in. Had this happened on a highway ours and others safety coulf have been at risk. Upon request vehicle component and system is available for inspection.
2025 Honda CR-V: backup camera failure
5 of the 271 complaints about the 2025 Honda CR-V describe backup camera failure.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Backup camera failure by model year
What owners say
Driving at 55 mph on a highway and the sunroof spontaneously shattered. No construction, no road work, nothing in my video shows anything kicked up by a car etc. have a front and rear view camera on the car. Nothing was over my car as well while driving. That is seen on the video as well. Believe this will be a future recall. I am not the only one who has experienced this. Honda did nothing for me. They said you have to make an insurance claim. I could've been seriously hurt had I not had the sun slide in the closed position
The backup camera is grainy / blurry. It is like watching an old video tape from the 80’s.
The rear view camera system of many of these 2024 & 2025 Honda CR-Vs at night shows an image of the rear area behind the car that is greatly blurred. No object is clearly visible, and many objects are not visible at all. Does this meet the federal regulations in 49 CFR 571.111 § 5.5.1 , 5.5.2 , and 5.5.6
On [XXX], on a vehicle I purchased new only 5 days ago on [XXX] I had an incident where I put the vehicle in reverse to back out of a parking spot and the backup camera came on and I am 100% sure I was in reverse and when I hit the gas I went forward, instead of in reverse. I put it in park and back in reverse and the same thing happen again. Finally, I turned the vehicle off and then it worked properly on the restart. There was some sort of error between the electronics and mechanical parts that was extremely concerning and dangerous, especially traveling with a 1 year old baby in the backseat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2025 Honda CR-V backup camera
Is backup camera failure a common problem on the 2025 Honda CR-V?
5 of 271 owner complaints about the 2025 Honda CR-V (2%) mention backup camera failure. The model year with the most reports is 2024.
Is there a recall or service bulletin for this on the 2025 Honda CR-V?
There are 0 recalls and 10 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2025 Honda CR-V
Sunroof shattered 16Wipers 16Adaptive cruise 12Collision warning 11Lane assist 9Sudden acceleration 9Steering noise 7No deployment 6Jerking 6Check engine light 5Fuel pump 5Loss of power 5Won't shift 5
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