driving from [XXX] to [XXX]. On adaptive cruise control with lane departure active. In [XXX], on the interstate, with the interstate curving to the left. Left curve illustrated on dash in cluster. Approaching a vehicle in the right lane while on cruise, it was going slower than my set speed. This vehicle was slowing for an exit on a ramp that was straight away aligned with the right lane, curve starting just after this ramp. This vehicle was braking for the ramp. Our vehicle chimed alerting to the approaching slower vehicle. We were whatever Honda specifies for a correct following distance, at least 8 car lengths if not further. Our vehicle rapidly slowed even though this forward vehicle was on the exit ramp. Then it rapidly decelerated to around 40 mph from the 70 we had been at. We had no vehicle in front of us in the Interstate through lane. If we had had a vehicle following us at the normal "too close distance" we could have easily been tail ended. There was zero reason for the vehicle to brake for the exiting vehicle. The adaptive cruise apparently was fixated on the forward vehicle, and did not incorporate the lane keeping data that showed the road turning. This rapid braking surprised us, and I had to override the vehicle stepping on the accelerator to regain speed. I have no idea how slow it would have gone. The lane change software also consistently have problems with decel lane marking, pulling the vehicle to the right when these happen pushing us out of lane position. It also registers black tar coating on straight seams as lane markers, either moving the vehicle or shaking the wheel to alert us of an issue - - which does not exist. There also does not appear to be an effective interface between the "hands on steering wheel" sensor and existing road conditions that consistently result in shakes or alerts for events fully under the drivers control. More if anyone is interested, out of characters. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
2026 Honda CR-V driver assistance complaints
Page 2 of 2: complaints 11 to 34 of 34, newest first, as owners wrote them.
The car randomly braked hard and suddenly. There were no obstacles in the road. It was a clear day with no weather issues.
While pulling into a parking space in a parking lot with foot on the brake coming to a stop, the vehicle suddenly and without warning accelerated up over the curb onto and across a sidewalk and finally stopped on a lawn. Had someone been on the sidewalk in front of the vehicle they would have been struck. Had the vehicle not stopped it would have continued into the side of a building. The vehicle's engine continued to run after the vehicle finally came to a stop. The vehicle is currently scheduled for a service appointment at the dealership where it purchased. There were no warning or caution indications on the instrument panel.
I am writing to formally log a product quality and safety complaint regarding my 2026 Honda CR-V Hybrid.The Low-Speed Braking Control system frequently triggers severe, abrupt false-positive braking events in common driving environments, such as steep driveways, when recreational bike rack is attached and areas with minor vegetation. While the software allows the driver to disable this feature within the Driver Information Interface, the vehicle overrides driver autonomy by automatically resetting the system to "ON" every time the ignition is cycled.Forcing a driver to navigate multiple digital menus before every single trip to disable a system prone to false-positives is an ergonomic hazard. Unexpected, automated slam-braking while trying to merge or back into live traffic creates a distinct risk of a rear-end collision.Other major manufacturers (such as Toyota with PKSB) successfully balance safety compliance and driver utility by allowing user settings to persist after a restart, using a standard dashboard warning light instead.I request that Honda release a future software update to allow the Low-Speed Braking Control system configuration to remain in the user's last selected state (ON or OFF) between drive cycles. Please log this issue under my VIN in your corporate quality tracking database. This has reached a level of safety concern for me to consider trading in for a vehicle that allows safe functionality in a practical manner. This is not a feature for outdoor user on a vehicle marketed as a Sport model. Previous models of Honda had the option to switch this feature off and on as needed instead of the automatic reset during the start cycle.
See attached document for complaint.
I am writing to formally request that Honda investigate and acknowledge a significant security and safety concern regarding the front radar module used on certain Honda vehicles equipped with Honda Sensing. The front radar module appears to be easily accessible from the front of the vehicle and can reportedly be removed by a thief in a matter of seconds without requiring specialized tools. Because of its location and lack of adequate theft protection, it has become an attractive target for theft. The theft of this component is more than a financial inconvenience. Once the radar module is removed, critical driver-assistance and safety features—including Adaptive Cruise Control (ACC), the Collision Mitigation Braking System (CMBS), Forward Collision Warning, and other Honda Sensing functions—may become unavailable until the sensor is replaced and professionally calibrated. This can leave owners without important safety technologies they relied upon when purchasing the vehicle. I respectfully ask Honda to investigate this issue, acknowledge the vulnerability, and consider implementing a remedy for affected vehicles. Possible solutions could include an improved anti-theft mounting system, a redesigned sensor location, or other security enhancements that make unauthorized removal significantly more difficult. As Honda owners, we should be able to feel confident leaving our vehicles parked without worrying that a critical safety component can be stolen in seconds. Beyond the financial burden of replacing the radar module, the loss of these safety features can affect the safe operation of the vehicle and diminish driver confidence. I urge Honda to take this concern seriously, communicate with affected owners, and evaluate whether a service campaign or safety recall is appropriate. At a minimum, I hope Honda will acknowledge the issue and work toward a solution that improves the security of the front radar module and restores owners' confidence in the safety of their vehicl
We were pulling into a parking space and were almost completely stopped. Suddenly the gas engine revved and we jumped the curb and crashed through the glass front of the restaurant we had ordered food from. as it lurched forward my wife was pressing on the brake yelling it won't stop! The engined revved without any pedal usage. The automatic braking system did not function. Called the dealer and of course they have never heard of such a thing. I talked with the dealer adn they recommended going ahead with the body repairs and then take it to a Honda dealer to run a diagnostic to see if any abnormalities show up. There were no warning signals at all. It happened so quickly. The car ended up going completely through the glass fron and when it stopped it had hit the cashier counter and was completely inside the restuarant. We are so thankful there were no patrons eating in the restaurant at the time.
Vehicle Information: 2026 Honda CR-V Sport HybridComponent: Power Train / Hydraulic Brakes / Electronic Stability ControlDescription of Incident:On [Date], my 2026 Honda CR-V Sport Hybrid was parked facing uphill on a steep incline. I started the vehicle, depressed the brake pedal, released the electronic parking brake, and shifted into Drive. Upon transitioning to the accelerator, the vehicle failed to hold its position. It immediately and rapidly rolled backward down the incline, completely overriding the Hill Start Assist (HSA) mechanism. Despite accelerator input, the hybrid powertrain failed to deliver the instantaneous forward torque required to counter gravity. The vehicle gained rearward momentum and collided with a closed gate.Safety Justification:This un-commanded rollback presents a severe, systemic safety hazard. Research into hybrid consumer data reveals a documented pattern of drivers being blindsided by the lack of traditional automatic transmission "idle-creep" torque on inclines, combined with counter-intuitive electronic HSA deactivation thresholds. The vehicle’s software logic fails to safely manage dual-pedal inputs during hill starts, creating an unreasonable risk of rollback collisions.
While driving on a country road with a string of telephone poles on the side, the vehicle lane keeping assist appeared to attempt to follow the shadow of the telephone wires on the road. The shadow was curved by the natural droop of the telephone wires, causing the vehicle to try to swerve to follow the curve of the wire. One time it tried to swerve into oncoming traffic, and another time off the road. There were two incidents in about 5 minutes, so we shut off the system to prevent an accident. It was a clear sunny day, and the road was well paved and marked with white and yellow lines. We have only had the car a few weeks, but this is the first time we have observed this behavior.
The front radar sensor behind the emblem on the grill is very easily stolen due to a design flaw. It was stolen, replaced, and stolen a second time. This is happening so much that Honda can’t keep up with replacement parts, leading to service delays, which cause many people, including my pregnant wife and now new baby, to drive for weeks without critical safety features. This is unacceptable and Honda needs to issue a recall and provide a fix to the design flaw.
The front radar sensor (behind the H emblem on the front grill) was stolen. The car still drives, but all the safety features tied to it are now disabled. Honda service center wants $119 just to diagnose it. I was then quoted ~$1,500 for the part + ~$2,000 for labor (before tax). After looking into it, this seems to be happening frequently with CR-Vs. The radar sensor is externally accessible and can be removed in minutes. Thieves know this and it’s clearly becoming a trend. This feels like a design vulnerability for such a critical safety component. What’s worse is Honda won’t even provide a free estimate even though reprogramming has to be done through them anyway.
On May 2nd, 2026, while driving my 2026 Honda CRV EX, which I purchased less than 3 months ago, I got a warning on my dashboard saying "Brake System Problem: Brake Performance may be reduced. See your dealer." I tried push the break but it wouldn't budge, it was as if the brakes locked. I took my foot off the accelerator and steered myself to the shoulder and pulled on the emergency brake. I kept pulling the brake up until the car stopped. I then immediately moved the gear shift from "drive" to "park". Multiple alarms came on showing system problems. The following warning lights came up: Brake system problem, electric brake system problem, TPMS system problem, Transmission system problem, Auto Idle Stop System Problem, Electric power steering system problem, Brake Hold system problem, Vehicle stability assist system problem, Hill start assist problem, Hill descent control system problem, Adaptive cruise control system problem, Lane keeping assist system problem, collision mitigation brake system problem, Road departure mitigation system problem, blind spot information system problem, Auto high-bream problem. At the time that the warnings appeared, I was about half a mile away from a signalized intersection. The brake pedal was difficult to depress and unresponsive. I lost meaning braking ability while the vehicle was in motion. Had the traffic signal at the intersection been red at the moment of failure, I would not have been able to stop the vehicle in time and a collision with cross-traffic or a vehicle stopped at the light would have been likely. After stopping, I turned off the vehicle and then turned it back on. Again all the alarms appeared, I was unable to push down on the brake pedal and the gear shift was locked. The vehicle was then towed to a Honda dealer and is awaiting diagnosis.
I am filing a safety complaint regarding my 2026 Honda CR-V. The front-mounted sensor used for advanced driver-assistance systems (including lane keeping assist and automatic emergency braking) is positioned in a way that makes it easily accessible and vulnerable to theft. My vehicle’s sensor was stolen, which immediately disabled critical safety features such as collision mitigation braking and lane assistance. While the vehicle may still be drivable, the loss of these systems significantly reduces safety and increases the risk of an accident. This does not appear to be an isolated incident. Many other Honda CR-V owners across the country are reporting similar thefts of the same sensor. The issue has become so common that third-party manufacturers are now producing protective covers to prevent theft, indicating a widespread and known vulnerability. As a result of this incident: •My vehicle has been inoperable or unsafe to drive with full safety functionality. •The car has been in a repair shop for over a month due to the sensor being on backorder. •I am continuing to make payments on a vehicle that I cannot safely use as intended. I believe this represents a design defect that creates an unreasonable safety risk. A critical safety component should not be so easily removed by theft, especially when its absence disables key driver-assistance systems. I respectfully request that the federal safety agency investigate this issue and determine whether a recall or mandated design change is necessary to protect consumers. Thank you for your attention to this matter.
When driving vehicle with cruise control on and getting close to or in an intersection the vehicle will slam on brakes without driver apply them. It's happened a few times so far and the vehicle is only about 3 months old. Once While driving down VA Beach Boulevard and starting into an intersection when there was a lot of traffic so was worried a vehicle could have slammed into the back of us. And other times this would happen just before entering an intersection or while approaching an intersection.
I was driving down the road at approximately 40 MPH. My vehicle suddenly slammed on the brakes. The BRAKE warning light appeared on the dash. There was nothing around me - no cars, animals, road obstructions, etc. It really scared me and luckily no one was behind me. I have had this car for 6-ish months and it has less than 6,000 miles on it. This is the first time it has happened.
Took my 2026 Honda CRV Touring Sport Hybrid through the car wash exactly one month and one day after purchasing. Upon leaving, I noticed a perfect horizontal crack the length of the passenger side mirror. I was later told this was a known issue due to extreme temperature changes (low temperatures) and to report it here.
Vehicle: 2026 Honda CR-V Issue Type: Parts – Design Vulnerability / Theft-Related Defect I am submitting this complaint regarding the front radar/calibration sensor located behind the Honda “H” emblem on my 2026 Honda CR-V, which was stolen due to what I believe is a serious design vulnerability. The sensor is positioned in a manner that makes it exceptionally easy to access and remove, even without specialized tools. As a result, my vehicle was targeted shortly after purchase, the sensor was stolen, and my vehicle was rendered unsafe and undrivable due to disabled safety and driver-assist systems. This is not an isolated incident. I have since learned that this specific sensor placement has become a known and repeated target for theft, impacting Honda owners nationwide. The accessibility of this critical component creates an unreasonable risk of theft, repeated financial loss, vehicle downtime, and safety system failure for owners. To make matters worse, the replacement sensor is currently on national backorder, leaving me without my vehicle for an extended and indefinite period. I purchased this vehicle expecting reasonable protection of essential safety components and did not anticipate that a core system could be removed so easily and leave the vehicle unusable. I am requesting that Honda: 1.Formally document this as a design vulnerability 2.Review and redesign the placement and protection of the front sensor 3.Provide guidance, support, or remediation for affected owners 4.Consider goodwill assistance due to the financial and logistical burden caused by this design issue This complaint is being submitted not only for resolution of my situation, but to ensure Honda addresses a preventable design flaw that continues to place owners at risk. I look forward to Honda’s response and a meaningful resolution.
Honda emblem & sensor stollen very easily from vehicle, took the thief seconds to take off. All features disabled! Something this important & vital to the vehicle should not be that easily accessible to a thief! In researching, this issue has been reported on models in previous years! This is an extreme safety issue & should have been fixed & rectified with the new 2026 models. Will be reporting to all outlets!
Collision mitigation braking system malfunctioned while pulling into a chic fil a parking lot at approximately 1800 on 12 December 2025. Entering the parking lot with a right hand turn, a car was exiting the parking lot and pulling up to their stop sign at the same time I was entering. Me and my wife were both in the car when the Honda crv we were in decided to absolutely slam on the breaks for no apparent reason. Both of us were stunned, I checked to see how close I was to the curb on the cars passenger side and I was clear. Wasn’t close to the oncoming car either. I was going a very conservative below 10 miles per hour , with being in a parking lot and all, and it was the hardest braking I’ve ever experienced while being in a car. It’s impossible not to think of the horrible consequences this “glitch” may have on my safety, others safety (who’s driving behind me), or someone’s savings of hard earned money. If they don’t trust someone to drive safely without this system, then don’t let them drive at all. The psychological effects of knowing your car is capable of glitching and potentially injuring or killing you with no ability to counter the cars action is not to be overlooked.
My car's steering wheel started making a noise when turning at around 2,000 miles per hour, and the steering wheel became very heavy when turning. I took it to the Honda service center twice. The first time, they told me there was nothing wrong with the car. The second time, they fixed the noise, but the heavy steering problem remained. When I drive at around 25/35 mph in a 25-35 mph zone, the steering wheel becomes very heavy, and it becomes extremely heavy above 50 mph. The Honda service center can't solve the problem, but I'm very worried about the possibility of an accident.
The contact owns a 2026 Honda CR-V. The contact stated that the infotainment system screen occasionally turned black or would freeze, which prevented the driver from having access to systems or safety features that could only be engaged through the infotainment system. Additionally, the contact stated that the rearview camera image was black due to the failure. The contact stated that while driving approximately 60-65 MPH, the contact heard a male voice coming from the infotainment system. The contact realized that a voicemail message that a customer had left to the contact several weeks prior was playing. The contact stated that the failures occurred intermittently but had become more persistent. The vehicle was taken to the dealer, where it was diagnosed and determined that a software update for the infotainment system was needed. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 28,000.
Driver's side mirror cracked at the first hint of cold weather in our area. The crack makes it difficult to change lanes and affects the lane assist warning. There are numerous reports of this problem, and Honda will not admit it when there is no damage to the housing.
I own a new 2025 Honda CR-V purchased from Honda of Concord (Hendrick Automotive Group, Concord, NC). At around 220 miles, the vehicle’s dashboard displayed major safety warnings: “Collision Mitigation Braking System Problem” and “Adaptive Cruise Control System Problem.” Soon after, a very strong burning smell—similar to fire or overheated brakes—came from the vehicle. When I brought it to Honda of Concord, the service advisor (Ashley Petisce) initially refused to accept or log my safety complaint. She only agreed to inspect the car after I stated that I would hold Honda and the dealership responsible if an accident occurred. Later that day, she also told me the burning smell was normal and would “go away after driving more,” which was alarming given the severity of the odor. After finally inspecting the car, the dealership found that both front rotors, pads, and calipers were defective and required replacement on this brand-new vehicle. When I requested that all related safety sensors (ACC, CMBS, radar, and cameras) be checked after the brake repair, the same advisor said she would “only check what policy allows,” meaning only the brakes, and no further sensor or system testing would be done. This raises serious safety concerns. The initial refusal to inspect could have resulted in brake failure or fire. The defective brake components indicate a potential manufacturing defect, and the disabled safety systems create an immediate crash-risk condition. The dealership’s refusal to confirm sensor functionality after the repair leaves the vehicle’s safety systems unverified. I request that the federal safety agency investigate whether other 2025 Honda CR-V vehicles have similar brake or sensor defects and whether Honda’s dealer network is properly following safety-reporting procedures.
The contact owns a 2026 Honda CR-V. The contact stated that while driving 45 MPH with the Forward Collision Avoidance: Adaptive Cruise Control feature activated, the vehicle independently decelerated unintendedly. The vehicle resumed normal driving operation immediately after the failure. The vehicle was taken to a dealer, where the contact alerted a service technician that the Forward Collision Avoidance: Adaptive Cruise Control failure was an issue with the Apple CarPlay feature. The service technician acknowledged that the Apple CarPlay feature was a known issue and linked the adaptive cruise failure with that same defect. The service technician reset the software to the original factory settings to correct the failure. The manufacturer was notified of the failure and acknowledged that the Apple CarPlay failure was a known issue. The contact was referred to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 200.
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