2019 Honda HR-V: fuel pump failure

Filed Aug 31, 2026 · Fuel system · TX

I own a 2019 Honda HR-V, VIN [XXX]. My vehicle required replacement of the fuel pump motor associated with Honda’s fuel-pump recall. On XXX, I had the fuel pump replaced at Firestone Complete Auto Care because the recall repair had not been performed on my vehicle. The fuel pump cost $969.77, and the total repair cost was approximately $1,200 including labor. I subsequently submitted a reimbursement claim to Honda because the recall repair had already been completed at my expense. Honda denied my reimbursement claim, stating that, based on its records, my vehicle had already been repaired. This is incorrect. I did not have the recalled fuel-pump repair performed by Honda or a Honda dealer before the XXX Firestone repair. Honda has also confirmed that, based on the information available for my VIN, my vehicle is associated with a fuel-pump motor recall. I am concerned that Honda’s recall records incorrectly indicate that the recall remedy was previously performed on my vehicle when it was not. I am requesting that the federal safety agency review this matter and determine whether Honda’s recall records for my VIN are inaccurate and whether this may be affecting my ability to receive the recall remedy or reimbursement for a repair that I had to pay for myself. I can provide the Firestone invoice, proof of payment, Honda’s reimbursement denial, and correspondence regarding the recall upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 18, 2026 · Fuel system · VA

It started as all the dashboard lights came on, and the car smelled like gasoline. Then when I would fill up my gas tank, it would only go to 3/4 of a tank and the gas fumes increased. I was parked at the VCU campus parking lot when the gas started to leak out of the bottom of the car. The fire department came and said I could not drive the car until it was serviced. I was told at the mechanic that there is a hairline crack at the top of the fuel pump housing. The transfer tube was hung up on the float, causing false fuel tank readings. Had I been driving the car it could have caught fire which would have been disastrous and possibly fatal to myself and others around me. I bought this car in 2019. The white paint is starting to flake off. The car is starting to rust. This is the worst vehicle I have ever owned.

Filed Dec 27, 2025 · Electrical · CT

Vehicle experienced critical ignition system failure while parked - the engine would not turn off despite repeated attempts over 20 minutes. The vehicle has a communication failure between the ignition switch and the Body Control Module/Keyless Access Unit, creating a stuck electronic latch circuit (B12D3 latch error). This is consistent with Honda TSB 20-116. The keyless start system warning appeared on the dashboard. Unable to shut down the vehicle through normal means, I was forced to manually pull the fuel pump fuse from the fuse box and then disconnect the battery while the engine was still running. This created an extremely dangerous situation requiring me to work in the engine compartment with live electrical systems. The vehicle lacks proper failsafe shutdown mechanisms. This communication failure and stuck ignition circuit poses serious safety risks including fire hazard, carbon monoxide poisoning if in enclosed space, and electrical system damage. No officially stated emergency stop solutions had worked for this vehicle included the triple press and long press.

Filed Aug 12, 2025 · Brakes, Driver assistance · PA · crash

The Multipurpose camera that controls all advanced driver assistance fuctions malfunctions causing these systems to intermittenently not work properly or at all. It has caused the vehicle to fail to brake, and brake on its own without cause. Upon doing my own research I found numerous reports online of other owners of this make/model having the same issue. The problem first occured when my vehicle reached about 50,000 miles. It has been ongoing since. It caused damage to my vehicle when the automatic collision assist failed to brake for a vehicle that stopped abruptly in front of me. The alerts that these systems are not working do not always show up when the vehicle starts. Sometimes they stop working in the middle of the route. I have been in correspondence with the dealership who informed me the cost to fix this issue is $1968 (this does not include the $150 diagnostic fee while the vehicle was being serviced for a recall related to the fuel pump - I already paid to the dealer that fee and for which I've attached my receipt.) There is clearly some issue with the part that was installed by the manufacturer. It makes the vehicle unsafe to drive not knowing if these systems will fail or malfunction at any given moment. I do not feel as the customer this should be my responsibility to have repaired, as many others report the same issue with this part. There is clearly a widespread issue that needs to be addressed in a recall in order to replace the faulty part.

Filed Aug 7, 2025 · Fuel system · NJ

Component/System that failed: Fuel mileage range display began fluctuating erratically after a fuel pump recall repair on [XXX], at Open Road Honda, Edison, NJ. Is it available for inspection? Yes. How safety was put at risk: The fuel range display jumps unpredictably (30+ miles up or down), especially after refueling. This causes a driving distraction by pulling my focus from the road. Has the problem been confirmed by a dealer or service center? Open Road Honda confirmed the issue, stating the system lost 63,000 miles of driving data during recall repair and won’t stabilize until 100,000 miles are driven. A second Honda dealer said this is not normal and recommended diagnostics. Has the vehicle or component been inspected by the manufacturer or others? Yes. Inspected multiple times by Open Road Honda and reviewed by their District Parts & Service Manager (DPSM) from American Honda, who called it a “normal characteristic” post-recall. Honda Corporate opened a case but found the explanation unreasonable. Warning lamps or messages: None. When symptoms first appeared: Days after the recall repair in February 2025. Summary: I provided photo/video evidence and returned multiple times for service, but the issue remains unresolved. The head mechanic told me to “just not look at the mileage range.” The problem began after the recall and continues, causing distraction. I request investigation and a proper fix to restore the vehicle’s original condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 20, 2025 · Driver assistance, Fuel system · NJ

i made an appointment with Garden State Honda of Passaic, NJ located (225 River Drive Passaic, NJ 07055) after waiting months for an appt. finally took my car today 01/20/2025 and when at the Counter rep named Chelsea state that their honda dealer could not honor nor repair my car due to how I purchased the car in an action.. My understanding is even though I purchase a salvaged vehicle the issue is with a recall part from Honda not the car..Now my vehicle has been parked for months waiting for this appt. Has too many lights due to this fuel pump recall and I cant even get my inspection sticker since its now expired with NJ due to the many lights the car has on. I need some help and guidance as to what can be done

Filed Dec 10, 2024 · Fuel system · NJ

I received several recall notices for the fuel pump impeller. I understand that there are no parts available to fix the vehicles’s faulty issue. However, all notices indicate a safety risk of crash or injury. I just received another notice and I can see that this recall was first reported in December of 2023. I feel that I am at risk, based on the information provided on the recall notices. Is there a limitation on the amount of time that it takes The dealership to make the necessary repairs? One year seems excessive, when a safety issue has been identified.

Filed Nov 12, 2024 · Fuel system · NJ

I was told about a recall on my car back in May. I was told the part would be available in the Fall. I just called and the fuel pump part is still not available with no date in sight. My car is definitely feeling the affects. Not sure why this part is taking forever to come in. Recalls are serious.

Filed Oct 17, 2024 · Fuel system · WA

A recall was issued in 2023 for a problem with the fuel pump which can cause a serious accident in the event of a failure. I've received two notices for the recall, however the dealer where I purchased the vehicle has not yet been able to obtain the parts from the manufacturer. I'm very concerned because of the potential consequences of failure of the fuel pump and would like to have the recall remedied as soon as possible.

Filed Aug 31, 2024 · Fuel system · OR

HISTORY: Honda service bulletin 21-025 // the federal safety agency recall 21V‑215 // Safety Recall received May 2021. Fuel pump was replaced June 2021 at Beaverton Honda. EVENT: [XXX]; HR-V, without warning stopped while traveling [XXX] (mp 55), southbound in passing lane. Resulted in full stop in fast lane. Required transport "tow" to Medford, OR. Honda dealer. Cost us lodging and meals for a week while waiting warranty repair. FUEL PUMP WAS FAULTY and WAS REPLACED again! Had to rent a car to return home. Now arranging Auto Transport to return Honda HR-V home in Beaverton, OR. VERY, VERY dangerous for disabled American Vietnam veteran and his wife! Took many hours for screaming, cussing, crying, and PTSD to abate. And then there was the wifey's reaction.......... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 6, 2024 · Fuel system · PA

after driving for about an hour, then making a brief (10min) stop at the store, car would crank but not start. After allowing car to cool for ~2 hours, car started fine. Seems to be a fuel pump issue. concerned with future loss of power. car is 5 years old with ~50k miles

Filed May 29, 2024 · Acceleration, Fuel system · OH

When pushing on the gas pedal, the vehicle often pushes forward aggressively and shifts very hard. Other times it does nothing when pushing on the gas and several seconds later there is throttling and intermittent shaking back and forth. It does not happen all the time, but happens quite often. I fear the vehicle could propel forward when I am driving and hit someone or something or it could slow suddenly with lack of gas putting other drivers in harm's way. I know there is a similar recall on fuel pumps with this vehicles and my vehicle is within the years and types so I do not understand why my vehicle has not been recalled. No warning lights come on and I cannot have someone look at it without having to pay a large fee. I had an appointment in the past, but it does not do it al the time and they tell me they can't help me if it doesn't do it all the time. Thank you.