Gas gauge/odometer display blacks out when the vehicle is cold. Does not come on again until the engine warms up.
2019 Honda HR-V: screen or infotainment failure
10 of the 242 complaints about the 2019 Honda HR-V describe screen or infotainment failure.
- owner complaints
- 10
- of this car's complaints
- 4%
- recalls
- 0
Screen or infotainment failure by model year
- 20221
- 20212
- 20203
- 201910
- 20181
- 20164
What owners say
Started vehicle this morning and part of led digital dash cluster display (odometer, fuel, temperature, trip, miles) goes blank and wouldn't recover. Shut down and restarted and lcd display then had glitches where it wouldn't display correctly, partially incomplete. According to forums and Google searches, this is a known problem due to honda bad solder joints (also dealer admit on a post). Bad as mileage would not be recorded/updated during glitch. Need manufacturer repair/replace under recall due to possible federal issue.
The instrument panel with the fuel and mileage on it would go black or keep going back and forth to the original car code while I am driving. Next, the screen for my radio would shut down on me and restart itself while I am on the highway. Lastly, when I turn on my exterior lights at night, my interior lights that come on for me to see all the buttons went out for some of the buttons. The safety of myself and others was put at risk because the car could have shut down whenever someone was driving it. I took it to a Honda dealership and they did a diagnostic and the immediate attention result was Internal Electric Failure. But Honda Corporate declined to help me with repair assistance.
The odometer display/gas gauge goes blank for long periods of time while driving. When I took it to the dealer, they said, “Oh yes that is an HRV thing,” so they have seen this before clearly. It is a safety concern to not be able to see the odometer and gas gauge to know when fuel needs to be replaced in the vehicle.
The contact owns a 2019 Honda HR-V. The contact stated that while operating the vehicle, the instrument cluster malfunctioned and displayed a blank screen. During the failure, the driver was unable to view the fuel gauge and speedometer. The contact stated that the failure was intermittent and had occurred immediately after starting the vehicle and while driving. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 45,000.
The instrument cluster is glitching and it does not display the amount of fuel in the tank, the mileage/odometer reading that is necessary to know when we are low on fuel. The digital display is blank and people that have same issue state that the soldering done on the cluster was manufactured improperly causing the display to short out.
The dial where the gas milage, temperature and other information is displayed does not come on at all times. The car is started, the display is blank or the radio screen does not work. I sometimes restart the car-up to 3 times to have the dial come on. This has happened a half a dozen times in the last 5 months. the car is parked overnight and this happens when the car is started the next day. the weather has been very cold (30s/40s) or warm temperatures (62/70). I have spoken with two different Honda dealer employees about this issue. They both said that unless this is happening in real time, any Honda dealer could not help me because their testing would not be accurate if they check the car after it happens. I do not know if it is a loose wire, a battery issue or if the digital panel needs to be replaced. I can not get an answer without a paid service call.
Odometer display malfunction. Periodically, the display will go blank or display incorrectly. It also blinks on and off a lot.
The odometer/fuel gauge (trip/fuel/mpg/time/temp/oil life display) is blank when the car starts. It occasionally goes out while driving. I originally thought it was just in cold weather but it has happened in summer too during extreme heat. The majority of times is when the temperatures are below 40. After a few miles it with flicker and eventually come back on when I reach my destination but if it's in the low 30s it doesnt come on at all. I have had it completely out for 3 days in a row when we had a cold spell. I even park in a garage with the hopes it would help but it does not. I feel not knowing how much fuel I have is a safety concern. I constantly have to top off my tank in cold weather not knowing if it will be out for days at a time. I have done research online into this issue, there are many other 2019 Honda HR-V owners that are having the same issue. In March of 2023 I showed my dealer pictures and videos of the gauge blank and flickering and they were able to get Honda to agree to replace the Meter Assembly at no cost to me when the part came in even though it was out of the warranty period. It has been a year and they still tell me the part has been backordered every time I call. They also told me they believe it stops keeping track of mileage when the gauge goes out.
Failure of my Odometer/fuel gauge/ outdoor temp. This dial seems to go blank/black screen! This seems to happen in colder & wet weather. This could be a real SAFETY issue if my car ran out of gas on a 4 lane highway due to not being able to see fuel gauge! Also NOT being able to track mileage for oil changes or mileage for replacing tires! I am willing for NTSB or Honda to inspect my car!
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2019 Honda HR-V screen failure
Is screen or infotainment failure a common problem on the 2019 Honda HR-V?
10 of 242 owner complaints about the 2019 Honda HR-V (4%) mention screen or infotainment failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Honda HR-V?
There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Honda HR-V
Fuel gauge 29Fuel pump 16Lane assist 13Adaptive cruise 12Collision warning 11Warning lights 11Check engine light 10No deployment 8CVT failure 8Headlights 8Hesitation 7Loss of power 7Transmission failure 6Stalling 5
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