The instrument cluster display intermittently fails and blanks out while driving. When this happens, I completely lose access to critical safety information, including the speedometer, fuel gauge, and all vehicle warning lights. I cannot monitor my speed or know if a critical vehicle system is malfunctioning while actively operating the vehicle in traffic. This happened in the morning when it’s cold but it comes back up when it gets hotter.
Honda HR-V screen failure problems
21 of the 1,890 owner complaints about the Honda HR-V describe screen or infotainment failure, most of them for the 2019 model year.
- owner complaints
- 21
- worst model year
- 2019
By model year
- 20221
- 20212
- 20203
- 201910
- 20181
- 20164
Often reported together
What owners say
Gas gauge/odometer display blacks out when the vehicle is cold. Does not come on again until the engine warms up.
Started vehicle this morning and part of led digital dash cluster display (odometer, fuel, temperature, trip, miles) goes blank and wouldn't recover. Shut down and restarted and lcd display then had glitches where it wouldn't display correctly, partially incomplete. According to forums and Google searches, this is a known problem due to honda bad solder joints (also dealer admit on a post). Bad as mileage would not be recorded/updated during glitch. Need manufacturer repair/replace under recall due to possible federal issue.
The instrument panel with the fuel and mileage on it would go black or keep going back and forth to the original car code while I am driving. Next, the screen for my radio would shut down on me and restart itself while I am on the highway. Lastly, when I turn on my exterior lights at night, my interior lights that come on for me to see all the buttons went out for some of the buttons. The safety of myself and others was put at risk because the car could have shut down whenever someone was driving it. I took it to a Honda dealership and they did a diagnostic and the immediate attention result was Internal Electric Failure. But Honda Corporate declined to help me with repair assistance.
I am writing to formally report a recurring safety defect regarding the infotainment system in my 2022 Honda HR-V. For over a month, the system has remained completely non-functional (blank screen). Prior to this total failure, the unit exhibited intermittent power cycles since the date of purchase around February 2024. Upon inspection by an authorized Honda dealership, technicians confirmed that this is a known computer hardware issue frequent in this model year. Despite their admission that they "see this a lot," there is currently no active recall to address the defect. Safety Implications This failure is not merely a convenience issue; it creates several significant safety hazards: • Loss of Driver Assistance: The rearview camera and LaneWatch™ camera are completely disabled, significantly increasing the risk of collisions during reversing or lane changes. • Distracted Driving: I am unable to use integrated navigation, forcing reliance on handheld devices for directions. • Emergency Communication: The internal USB ports have failed along with the unit, preventing phone charging. This leaves me at risk of having no communication during a roadside emergency or breakdown. Evidence I have documented video evidence of a certified Honda technician stating that this is a pervasive and "very common" issue with this vehicle's architecture. I urge the association to investigate these systemic failures. A safety-critical component like the rearview camera should not be subject to such widespread hardware instability without a manufacturer-led remedy.
While driving the car to work the instrument cluster LCD display began to glitch showing garbled information on the fuel as well as effecting the speedometer reading. Having inaccurate speedometer reading due to a faulty instrument cluster can put others at risk due to not knowing your exact speed. There were no indications of a problem prior to this incident. Upon discussion with several HRV owners and forums this issue is likely caused by cracked solder joints on the board for the instrument cluster. The leadfree solder used appears to fail causing connection issues for the pins on the board and erratic read outs and displays. I plan to have the dealer look at the vehicle shortly. This problem is known and reported prolifically on discussion boards. Honda has released several service notices internally related to this issue for CRVs and Civics, but no recalls and not for HRVs.
The information display panel on the instrument cluster goes blank or gibberish when it is cooler outside. The car does this when it is cold. After the car warms up it gets better. This looks to be a common problem
Dashboard where the fuel level is black and when it flickers on it show up as gibberish. Secondly, my infotainment system randomly has been rebooting while driving. When this happens my power steering seems to go out as well. I have others have been having the same issues.
The odometer display/gas gauge goes blank for long periods of time while driving. When I took it to the dealer, they said, “Oh yes that is an HRV thing,” so they have seen this before clearly. It is a safety concern to not be able to see the odometer and gas gauge to know when fuel needs to be replaced in the vehicle.
The contact owns a 2019 Honda HR-V. The contact stated that while operating the vehicle, the instrument cluster malfunctioned and displayed a blank screen. During the failure, the driver was unable to view the fuel gauge and speedometer. The contact stated that the failure was intermittent and had occurred immediately after starting the vehicle and while driving. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 45,000.
Related recalls
No recalls on record for this model year.
Questions about the Honda HR-V screen failure
Which Honda HR-V years have screen or infotainment failure problems?
The model years with the most reports are 2019 (10 complaints), 2016 (4 complaints) and 2020 (3 complaints).
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