The center infotainment touchscreen registers inputs on its own when no one is touching it, opening menus, changing selections, and switching screens and radio stations. This distracts the driver while the vehicle is moving and can interfere with the backup camera display and navigation. On October 3, 2026, Safford Honda Arlington (RO #201229) performed a master reset with no fix and told me this is a known issue on 2018–2022 Honda models with no remedy available yet. I have opened a case with American Honda customer service.
Honda Insight backup camera problems
10 of the 519 owner complaints about the Honda Insight describe backup camera failure, most of them for the 2019 model year.
- owner complaints
- 10
- worst model year
- 2019
Is there a fix? There are 2 recalls for this area of the car. See below
By model year
- 20221
- 20211
- 20198
What owners say
The Honda infotainment screens have a history of "Phantom Touches". I have replaced my infotainment system once under warranty. The problem is that while out in sunlight the vehicle's infotainment system will randomly beep and change screens and functions on its own as bands of sunlight enter via the windshield or side windows. It is extremely distracting and things like switching music souces from blutooth source to radio, cutting in and out, swapping to the default screen saver, vehicle settings screens in the middle of turning in traffic are inherently hazardous. The Insight's windshield is already factory tinted at 70% VLT. Adding an IR rejecting window film will reduce the light passed below my state's ([XXX]) legal threshold. 90% VLT window film is not widely available and would still drop my VLT to 63% effective. This is an ongoing problem across models and years for at least 8-9 years. The infotainment center is already set at the 'normal' touchscreen sensitivity (vs. the more sensitive option). Covering the infortainment center screen with a piece of cardboard eliminates the distraction and phantom touches, but it also blocks safety warnings and my backup camera screen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car was put into reverse to perform a T turn to drive in the opposite direction on 1/14. The "D" button was depressed to place the car into Drive. The car quickly accelerated backwards and crashed into the mailbox. Service Advisor at the David McDavid Honda Dealership was contacted yesterday regarding the issue but no response has been received yet. It is unknown if the backup camera was visible since attempts were being made to try to stop the car. Not much time was allowed.
Back up camera stopped working, no blown fuses and the system updates I can do on the car from the touch screen say everything is up to date. My car has no open/not repaired recall for this.
Backup camera failed and displaying rainbow colors. Persistent issue. Creates a safety hazard due to backup camera being inoperable.
The contact owns a 2019 Honda Insight. The contact stated that the after starting the vehicle and shifting to reverse(R), the backup camera failed to display an image, creating a visibility hazard for the driver. Additionally, while the vehicle was parked several electrical features could not be accessed, with a message stating that the features could not be accessed because the vehicle was in motion. The cause of the failure was not yet determined. The local dealer was contacted and a service appointment was schedule. The manufacturer was not notified of the failure. The failure mileage was 27,000.
Rear view camera Camera suddenly changed colors and is blurry. Cleaned multiple times and it is still always like this now. Shows neon bright colors instead of reality. Needs software update possibly?? There was a recall for this before and it was fixed by previous owner. But there may need to be a new update drivers are not aware about?
Apple carplay will occasionally crash during vehicle use, causing the center infotainment console to completely reset. In this period, backup camera and side view camera are inaccessible for 30-60 seconds. This often happens mid operation of vehicle.
Apple carplay will occasionally crash during vehicle use, causing the center infotainment console to completely reset. In this period, backup camera and side view camera are inaccessible for 30-60 seconds. This often happens mid operation of vehicle. Fault not of apple, but of honda's poor implementation of carplay.
While driving the display sometimes shuts off and resets. This prevents the ability to use the backup camera. This happens on both highway and city streets.
Related recalls
Electrical system: propulsion system: charging: module: software
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is K9E.
Recall number 20V798000 · Recall details
Electrical system: body control module: software
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
- Risk
- Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is X95.
Recall number 20V771000 · Recall details
Questions about the Honda Insight backup camera
Which Honda Insight years have backup camera failure problems?
The model years with the most reports are 2019 (8 complaints), 2021 (1 complaints) and 2022 (1 complaints).
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