Regarding the federal safety agency Number 24-022. I have called the dealership many times and everytime they kept saying they will contact me when the parts are available for the recalled item. I wonder if my acceleration surge at 15mph is related to this recall. I have received multiple emails and letter correspondence regarding this recall, but everytime I call, no Honda dealership seems to have the parts to fix this. I find it unacceptable that it has been almost a year since I heard about the recall and there still has not been a legitimate attempt to fix this issue. It's negligence and make me lose confidence in Honda. I've never had a recall item take so long before.
2019 Honda Odyssey fuel system complaints
Page 6 of 8: complaints 131 to 160 of 191, newest first, as owners wrote them.
Car surges when accelerating from a stop, I believe this happens when it is transitioning from 1st to 2nd gear under the automatic transmission. It feels like a hard shift. I brought this up to the dealership the following week after I bought the car CPO, but they said it was normal for the cvt transmission. Since then, I have just dealt with it and was extra careful with acceleration from a stop. It is a consistent issue that can be minimized by stepping on the accelerator very slowly. I bring this up again because my cousin was driving my car and said "this is undriveable" and he felt the lack of control in the low speed range due to this surge at around 15 mph could be unsafe in city and bumper to bumper driving.
The contact owns a 2019 Honda Odyssey. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power and briefly accelerated independently. No warning lights were illuminated. The vehicle was taken to a local dealer where it could not be repaired due to parts not being available. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 79,000. Parts distribution disconnect.
We have had repeated incidents with the vehicle since late 2023. The vehicle begins to jump and a long and seemingly random list of dashboard indicators turns on. When we first sent the vehicle in for diagnosis they could not replicate the issue, dealt with a seatbelt related safety recall and "reset the computer". This decreased the incidence of the issue temporarily. All routine maintenance has been performed on the vehicle. The battery has been replaced twice because that was the best guess of what was causing the previous issue. A few months later, the issue started again. Random indicators, sometimes power steering, sometimes temperature gauge, sometimes othes lights in rapid succession. We again took the vehicle to dealership of purchase and they were unable to replicate the issue (and unable to deal with a fuel pump issue with a multi-month backlog for the part). Finally, while driving on the interstate today the vehicle began to lurch repeatedly and the random list of seemingly every indicator lit up again (see photo), including the power steering failing. The vehicle is completely inoperable and was towed to the dealership.
Trying to complete recall and they say they will not have the parts until the fall. We’ve already had one incident of power loss and do not feel safe in the car. Honda has provided no recourse or remedy in a timely manner.
The contact owns a 2019 Honda Odyssey. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Odyssey. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
On numerous occasions while driving, once you hit the gas to either pass someone on the interstate or pull out on a road, you lose drive power. It is like trying to drive while in neutral. I know there is a recall on this van and I went down to Hilton Head Honda today with my recall notice to have it replaced to avoid my wife having an accident due to this recall issue. Instead of replacing the part they are charging me $175.00 to clean the throttle due to sticking! This is ridiculous considering it isn't the issue. They are refusing to replace the fuel pump that Honda has deemed defective! The description on the recall is EXACTLY what we are experiencing and have been experiencing for the last 3 months! Having to spend money on a mute issue instead of doing what Honda is requiring is unacceptable and illegal! I am happy to fix any issue once they replace the faulty fuel pump. The bait and switch method may have worked for other owners but not for me! I would like them to do the right thing and fix it.
We were out side. My engine wouldn’t start and fuel pump and battery lights lit up on desk board. I asked for help and was able to jumpstart the car- I started driving with my kids in car seats and on freeway 7-8 minutes after starting car it went to Neutral while driving its own. And speed went down its own to 20 MPh from 60 on freeway. Was able to mange to mange to take nearest exit and go to nearest open parking lot. Where was not able to shut down the car or put it in the park. I called my insurance to tow my car. And also called family member. Who came and after locking and unlocking they were able to turn off the car. And also start the car. So stared car again this time it shows only “ engine light on and emission issues “ no battery sign. and and in 3 mins in the driving again went to Neutral again. Again we had to find emergency parking lot. Turned off the car and turned on again. And then drove to home with 20 MPH. As soon as speed goes up it goes to neutral. I tried to drive to Bell Honda dealer to drop off my car and again went to neutral so had to towed my car to them. I have asked them to help me with recall issues but they said they don’t have any parts yet from Honda itself and will be available in August or September . I am really concerned with my experience that I had with my kids in car seats on freeway. And seems like I’m not getting any help to get it repair. Also thinking that this might be battery issue but I have replaced my battery in 2020 and again in September 2022 and Honda dealer said we have to change the battery again. I am really concerned that with barely 40k miles on my car - new model 2019 and in 5 yrs this is the 3rd time battery replacement required. And the fuel recall they are not able to fix given Honda is not able to provide the part. Please help
The contact owns a 2019 Honda Odyssey. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Odyssey. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated prior to stalling. The contact was able to restart the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000. Parts distribution disconnect.
The contact owns a 2019 Honda Odyssey. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the vehicle hesitated to start and several attempts or a jumpstart was needed to start the vehicle. The failure occurred intermittently. There were no warning lights. The dealer was contacted, and the battery was replaced twice for the failure to start; however, no part was not available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 62,000. Parts distribution disconnect.
The contact owns a 2019 Honda Odyssey. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Odyssey. The contact stated while driving 60 MPH, the vehicle started to stall. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 48,000. VIN tool confirms parts not available.
Nothing has happened, yet, but we've received multiple recall notices from Honda who refuses to fix the problems. They keep claiming they don't have the parts, and it's been six months since you issued the recall. Why do we have to keep driving a car that could fail at any time? Why don't you force them to fix all the recalled cars? The recall number is 23V‑858. Thank you for whatever you can do to get Honda to fix our Odyssey.
The contact owns a 2019 Honda Odyssey. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the vehicle was jerking and hesitating. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact stated while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal. The contact repeatedly pumped the accelerator pedal before the vehicle surged forward and resumed normal operation. No warning light was illuminated. The manufacturer was notified of the failure and referred the contact to a dealer. The vehicle was taken to the dealer and test-driven; however, the failure could not be duplicated. The contact was informed that because there was no warning light illuminated, the vehicle could not be diagnosed. The contact then received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) which was linked to the failure. The dealer was made aware of the issue and the contact was informed parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was unknown. Parts distribution disconnect.
My check engine light came on along with an "Emissions System Problem" error around 68,000 miles. Upon checking out the car, my local Honda dealer found error code P219-B which indicates that the fuel injectors need to be replaced. The dealership stated that this is a known issue with multiple Honda TSB service bulletins regarding regarding problem. Honda has extended the warranty for fuel injectors to 150,000 miles, but only for a certain VIN range, from which my vehicle is excluded.
My 2019 odyssey has occasionally stalled while at lights. We had received the safety recall in the mail months ago. Though it states they currently have NO FIX for this dangerous issue and that you have an increased risk of crash or injury. And that it wont be able to pass emissions. TODAY my vehicle stalled out while in motion. While transporting my four small children. By the grace of God it didnt result in an accident. I contacted my local honda dealer who told me to contact America Honda since they have no fix per honda for the recall at this time. I did so and they told me they cant do anything about it and to contact my dealer. They do not provide loaners for any reason no matter the safety concern. The check engine light it also on due to the issue and wont be able to pass emissions later on, and america honda says oh well, contact your local dealer. They should have an answer. They have stated to me that america honda hasn’t relayed information to them and dont know what to do at this point. My family’s safety is in danger because Honda cant find a fix. What do I do?
The contact owns a 2019 Honda Odyssey. The contact stated that while accelerating from a complete stop, the vehicle failed to respond. The contact stated that upon depressing the accelerator pedal down to the floorboard, the vehicle lurched forward while shifting into gear. There was no warning light illuminated. Additionally, the contact stated while driving at various speeds, the vehicle started losing motive power. The contact stated that upon depressing the accelerator pedal down to the floorboard, the vehicle lurched forward while shifting into gear. The check engine warning light was illuminated. The vehicle was taken to an unknown dealer, where it was determined that the failure was related to the transmission. The vehicle was then taken to a transmission specialist, where a transmission flush was performed; however, the failure persisted. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) which the contact related to the failure; however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 53,000. Parts distribution disconnect.
The Car hesitates when I press on the gas to go forward, making turns, and pull off from stop signs, or traffic lights.
The contact owns a 2019 Honda Odyssey. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Odyssey. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact then received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline). The dealer had been notified about the recall but informed the contact that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
See attached document for complaint
Sudden Loss of Acceleration/Unpredictable Acceleration: Pressed accelerator to enter highway from rolling stop going around 10-20mph. ZF 9-Speed transmission hesitated, attempted to downshift & vehicle suddenly lost transmission & possibly went into neutral and/or transmission failed on highway. Dashboard indicated Emissions System Problem" & "Transmission Problem" Vehicle would not shift back into gear & vehicle was subsequently towed. Prior to this event, vehicle had occasional 0.5 - 2 second hesitations when downshifting & exhibited rare occasional metal clanking sounds when downshifting beginning around 70,000 miles. Additionally. transmission had unpredictable significantly delayed shifts that resulted in subsequent surges of power that were enough to screech the tires on acceleration.
I was patient throughout the 2 previous Odyssey recalls (which took HONDA months to remedy) but, since, according to HONDA, fuel pump recall # 23V‑858 poses a clear SAFETY RISK: If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury -- I cannot be patient again. My vehicle, which seats 8, is regularly used to transport people from [XXX] of age. If this vehicle should stall on the busy [XXX] highway, or even just fail to start on a hot Florida day, it could have serious consequences for the occupants. I have reached-out to Honda Corporate, and my local Honda Dealer (where I bought the car) but neither would even offer a guess as to how/when this unacceptable SAFETY RISK will be corrected on my vehicle. Thus far, I've had no obvious issue with the fuel pump defect; please help me resolve the issue before my lucks runs out. Many thanks in advance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No remedy provided in a timely manner
Engine is making rattling sounds and heavy fuel smell for the past 6 months. I gave a video of the loud knocking my car is making. It also has a 10-45 second delay when pushing the gas pedal and actually accelerating.
Fuel injector went bad in 2019 odyssey. Certain 2019 odyssey covered under extended warranty. My vehicle is not covered. Just have 64000 mile on it.
Manufecture will only have the parts in the falls. How am I going to be able to work if I have a recall and this is causing an issue in my company that I work for?
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