multipurpose camera failure at 41000 miles. just past warranty
2021 Honda Passport driver assistance problems
54 complaints (37% of all complaints for this car). 8 crashes reported.
- owner complaints
- 54
- of this car's complaints
- 37%
- crashes
- 8
- recalls
- 1
Which part fails
- Automatic emergency braking35
- Warnings24
- Assist7
- Warning5
- Adaptive cruise control4
- Blind spot detection3
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Honda Passport driver assistance problems in other years
Specific symptoms reported on the 2021 Honda Passport driver assistance
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Back over prevention: display function
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Recall number 23V431000 · Recall details
Related investigations
Inadvertent Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Engineering Analysis is being opened to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the investigation is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to
EA25002
Inadvertent Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE24008
What 2021 Honda Passport owners say
Most recent owner complaints, unedited.
My 2021 Honda Passport experiences a sudden, complete failure of the digital instrument cluster and infotainment screen while driving. The dashboard controls go pitch black without warning, resulting in an immediate and dangerous loss of the speedometer, critical vehicle safety warnings, and the federally mandated rearview backup camera. The system stays dark for 3 to 4 minutes before attempting a forced system reboot. This matches the exact failure mode of the federal safety agency Recall 23V‑431 (MOST Bus Network Connectors). However, both the dealership and American Honda Corporate refuse to cover the repair, stating my specific VIN is excluded from the current recall footprint. This is a severe, active driving hazard that removes critical speed and safety information while traveling at highway speeds.
This has happened several times but today it was dangerous. I was doing around 40mph and there were some changes in the concrete color and my car slammed on the breaks (again) for no reason. I was almost hit. This keeps happening in my vehicle and I am terrified to drive it. Please help get this recalled. I have a child with cancer and I bought this safer vehicle to transport her to the hospital.
The contact owns a 2021 Honda Passport. The contact stated that while driving 45 MPH, the Forward Collision Avoidance activated, and the vehicle stopped. The contact stated that the braking was aggressive. The contact stated that the failure was persistent. The contact stated that the vehicle was the only form of transportation. The contact stated that the vehicle was unsafe to use while transporting minor children. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that an unknown recall repair was performed previously; however, the failure occurred. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.
U3000-49, front facing camera issue, obviously a known flaw, message boards flooded with complaints and ridiculous costs to repair, us included to the tune of $2400. Class action suit filed June 2028: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Honda has a recall on certain vin numbers for the starter. My starter i was told to replace at a $2500 fee from reggie jackson honda in raleigh nc. I had to visit the dealership 3 times, they said its the battery, replaced the battery at my cost, now they said its the starter. They said there is a recall but my vin number was not included in the recall. The starter is worn out from the auto start and stop feature at stop lights. My issue is it will stop at a stop light and it wont start again then a warning comes on the screen about collision detection issue, then the warning goes away quickly and eventually i will get it to start but it is a safety issue that honda is aware of. I am asking honda to do partial credit on repair costs, but i dont understand why my vin number was excluded. The managers name was ruben lopez who informed me that the starter is causing issues, and sometimes its the battery, but that my vin wasnt covered. I just want my vehicle to not get stuck at after stopping in traffic when honda knows of the issue it should be covered for a lifetime warranty or recall. The stopping issue where it wont start again happens approximately 1 time per month, and seems to be in warmer weather but i cannot confirm this nor do i keep an exact log of when it happens. Thank you.
The multipurpose front camera on my 2021 Honda Passport failed without warning, causing mutliple Honda sensing safety systems to become inoperative. Warning messages appeared indicating failures of the collision mitigation braking system, adaptaptive cruise control, lane keeping assist system, road departure mitigation system, and other driver assistance features. The vehicle has not been involved in a front end collision and the camera failure was diagnosed by a Honda dealership as requiring replacement of the multipurpose camera assembly. This is a significant safety concern because the failure of a single component disables numerous advanced driver assistance systems that are designed to help prevent crashes. I have learned that similar front camera failures have been reported by owners of other Honda models using comparable Honda sensing technology. Because this failure affects critical safety systems and appears to be more than an isolated incident, I am submitting this complaint so it can be documented and investigated.
The CMBS malfunction lights come on every time I start my car. The only time it went off was when I drove straight for about 15 minutes without stopping at a light It started a few months ago out of nowhere. I thought it was my camera, I took it to a Honda dealer and they said I needed to buy another camera for 2500 dollars. I don't have 2500 dollars they told me I could drive it but I won't have that safety feature. I only had this car 6 months and already the camera is acting up. Another dealer said it could be the battery. I really don't know why at this point that everyone is having these issues with the Honda sensing camera. I think it is a safety issue because it should be working at all times
Driving to work in normal speeds and conditions. The emergency braking enabled and slammed on the brakes to my car - despite there being no threat or need. The brake was with such force that I jerked forward. This is the third time this has happened with this car in the past week. Car is available for inspection if needed. The car has not yet been inspected by Honda for this situation.
I bought my car in 2021. Two weeks ago 4-5 dashboard signs came up on my screen. I contacted local dealer and they said they need nearly $3000 to fix it. I told them it’s a safety issue and they refused to budge. I complained to Honda through X and they refused to help me. They are not taking it seriously
Questions about the 2021 Honda Passport driver assistance
Does the 2021 Honda Passport have driver assistance problems?
Owners have filed 54 complaints about the driver assistance of the 2021 Honda Passport, 37% of all its complaints, more than any other problem.
At what mileage do 2021 Honda Passport driver assistance problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2021 Honda Passport driver assistance?
Yes, 1 recall: 23V431000. Check your VIN to see if your car still needs the free repair.
What year does the Honda Passport have the most driver assistance problems?
The Honda Passport model years with the most driver assistance complaints are 2019 (68 complaints), 2021 (54 complaints) and 2020 (35 complaints).
Other 2021 Honda Passport problems
Engine 30Electrical 27Transmission 23Brakes 22Fuel system 8Visibility 6Airbags 4Steering 4Acceleration 3Lights 3Seats 3Suspension 3Tires 3Seat belts 2Wheels 1
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