The multipurpose front camera on my 2021 Honda Passport failed without warning, causing mutliple Honda sensing safety systems to become inoperative. Warning messages appeared indicating failures of the collision mitigation braking system, adaptaptive cruise control, lane keeping assist system, road departure mitigation system, and other driver assistance features. The vehicle has not been involved in a front end collision and the camera failure was diagnosed by a Honda dealership as requiring replacement of the multipurpose camera assembly. This is a significant safety concern because the failure of a single component disables numerous advanced driver assistance systems that are designed to help prevent crashes. I have learned that similar front camera failures have been reported by owners of other Honda models using comparable Honda sensing technology. Because this failure affects critical safety systems and appears to be more than an isolated incident, I am submitting this complaint so it can be documented and investigated.
2021 Honda Passport: adaptive cruise control problems
6 of the 146 complaints about the 2021 Honda Passport describe adaptive cruise control problems.
- owner complaints
- 6
- of this car's complaints
- 4%
- recalls
- 1
Adaptive cruise control problems by model year
What owners say
When I turn on the car, the "BRAKE SYSTEM" warning light appears, along with several alerts that disable all Honda safety features, including: 1. Road Departure Mitigation System Problem 2. Auto High-Beam Problem 3. Adaptive Cruise Control Problem 4. Lane Keeping Assist Problem 5. Collision Mitigation System Problem After taking the vehicle to a Honda dealership, the diagnosis was a failure of the Multipurpose Camera Unit and/or the Millimeter Wave Radar. Unfortunately, this is a common issue affecting several Honda models, including the Clarity, Fit, Pilot, Passport, and CR-V. Due to high demand and limited supply, the camera unit is currently sold out nationwide with no estimated restock date. Repairing this issue is expected to cost approximately $2,600, with no set timeline for when the parts will become available.
I have encountered two types of brake issues: 1) my vehicle seems to flash BRAKE occasionally when oncoming vehicles pass by for no reason - they are not entering my lane or doing anything that should cause the message to flash. The vehicle type does not seem to matter - they have been old and new models, and have been both cars and trucks. My vehicle has only visually warned, but does not engage brakes, so no further safety issue is involved. It has done it frequently on some days and then none for awhile. We have tried to make note of vehicle type and model for consistency, but have not found any. 2) If my vehicle has its cruise control on (which is often) and a vehicle in front of me moves into a left-turn lane to turn - often with plenty of notice - my vehicle will engage it’s brakes and slow down even though there is no danger of hitting the other vehicle. So long as I take it out of cruise control, it will continue on driving. I suspect that if cruise control is not disengaged, it could fully brake and cause a bigger issue of an injury or accident.
When the passport is in cruise control I have been driving up a very steep mountain and have had the car slam on brakes with no indication to the cars behind me or me intially causing everyone to come to a halt going up a mountain with a 9% incline. I realize you can adjust the distance but it still gives no warning and it is not as if you are tailo the car in front. I turn in my subdivision daily and if I let off the gas which I have to I the neighborhood and not have to break at five or ten mph something underneath feels as if it is catching like a bike break too close it scrubs. The final thing. I have started the car remotely many times. I have done it twice in parking lots and it has jumped forward . Had someone been in from of the car standing it jumped hard enough to hit someone. Or it the car facing mine had been closer it would have hit that car as well. Thank you
My son was driving on the highway with the adaptive cruise control on. The car in front of him stopped suddenly. The dashboard screen system flashed the word "brake" but not in enough time for him to react. He braked hard but he still rear-ended the car in front of him. The problem has not been reproduced or confirmed because the car is no longer drivable. It is sitting at my house waiting for repair of $7,700 damage. I thought the "Honda Sensing System," the combination of the adaptive cruise control and emergency braking, was supposed to bring the car to a halt. My son and his 3 friends were put at risk. I'm very disappointed in the car.
Hello I've had my 2021 passport awd for only a week and have noticed it pulls noticeably to the right. This even happens when " the lane keep assist" is switched off. It is a constant struggle to keep it from drifting into the right lane and other cars. This happens on all types of roads but is most noticeable of highways. The pull is so strong that it makes the lane keep assist system (lkas) unusable. When using lkas on cruise control the vehicle keeps drifting into the shoulder of the road and even crosses the line. I went to the website and found that honda is aware of this issue on the 2019 passport (off-center steering /pulling) and has sent communications about it's investigation to it's dealerships. The alignment being off on a factory car that is built for off-roading is highly irregular. For comparison, my honda hr-v which I had for 3'years has never had any alignment issues..
Service bulletins that may apply
Related recalls
Back over prevention: display function
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Recall number 23V431000 · Recall details
Questions about the 2021 Honda Passport adaptive cruise
Is adaptive cruise control problems a common problem on the 2021 Honda Passport?
6 of 146 owner complaints about the 2021 Honda Passport (4%) mention adaptive cruise control problems. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2021 Honda Passport?
There is 1 recall and 19 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Honda Passport
Collision warning 10Knocking 8Loss of power 6Phantom braking 6Stalling 6Check engine light 5Engine failure 5Lane assist 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2021 Honda Passport?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history