On january 13th, I left my home to pick up my son, julian, 3 years old, at preschool. His preschool is approximately 3 miles from our home. I picked him up, and drove the same distance back to our house, arriving home around 4:45pm. I had no unusual warning notifications or any unusual experience driving to and from the preschool. I parked the car in our driveway. Julian and I exited the vehicle, and walked to our front door. As we approached the front door I smelled smoke, and looked back at the car. I noticed a small flicker in the passenger side lower headlight. Upon closer look, I realized this was in fact a flame. Julian and I left our bags on the porch, stepped off of our front porch, and moved away from the house and car, and called 911. As we waited for the fire department, we watched this small flame grow to full flames, engulfing the engine, front hood, and front of the car. The police and fire department arrived, and put out the fire. The car was towed out of our driveway. A police report was filed with the montclair police dept. Officer anthony swan #232 patrol division montclair police headquarters, 647 bloomfield ave., montclair nj 07042 [email protected] report # 20-005325 I then called our insurance provider, usaa, following the incident. They have taken the car into their possession and initiated an origin & cause investigation. We purchased the car new. We have not been in a collision. The car has been serviced twice annually. It was serviced last week. It has ~30,000 miles on it. The dealer that sold us the car, paul miller honda, in nj, has been unresponsive, telling us to reach out the the national honda office. I have filed a case with honda, and have been told someone will reach out to me. That has not happened.
2016 Honda Pilot electrical complaints
Page 15 of 21: complaints 401 to 430 of 583, newest first, as owners wrote them.
We have had several issues but the most pressing is that the car will suddenly stop responding under acceleration. This has happened 3 times once very nearly caused a very bad accident with a big rig whilst we were entering a freeway. The car will suddenly not respond to throttle the gauges seem to reset and then the car will go. Similar to how the auto stop idle function works except we were not stopped we were under acceleration. We have also had several instances where the vehicle will not start after the idle stop has activated at a traffic light forcing us to turn off the vehicle and then restart it. We have take the car to the dealer several times but they have been unable to recreate the issue and assure us that there is nothing wrong with the vehicle... Beyond the problems listed above the car frequently has electrical safety issues with the auto brake and collision detection, I cant even count the number of times that the car has suddenly braked out of no where, no obstacles or anything to trigger it, just decides we need to brake. These "safety features" should really be reviewed and tested better before being put into a production vehicle.
Received "keyless start system problem" on the dash at 61k miles. Took to dealership and had to run all kinds of diagnostics to locate issue. Tech said that they had to keep checking harnesses and other controls because of original code. It seems to be tied back to the control switch which many other pilots of the same year have had. Talked to honda support and was told to just follow dealership instructions on how to repair. This seems to be a common theme and why has a recall not been issued?
I have a 2016 honda pilot touring. 6 months ago, the auto idle stop feature began to malfunction. There are times when the car will not restart after the auto idle stop engages. I have to quickly figure out how to get the car started again while traffic is dodging me on the freeway. This has happened more than half a dozen times. The only reason it has not happened more is because I turn the 'feature' off as often as I remember. I would like a recall to permanently disable auto idle stop. The feature is dangerous. Will someone have to die in an accident before honda and the federal safety agency does something about this problem? There are many reported cases of this happening and honda is unable to fix it. See this thread for many more cases: https://www.piloteers.org/threads/elite-shuts-off-at-stop-light.157005/ please force honda to do something about auto idle stop!!!!
Keyless start system problem message on dash. Wasn't able to start vehicle for 5 minutes. Once started was not able to stop engine. This seems to be a recurring problem with 2016 honda pilot. This could be a dangerous issue under circumstances where car will not start.
The car's idle stop is not working properly. The radio consistently drops out and headlights flicker when releasing the brake to start the car after idle stop was engaged. Multiple times the car has now failed to start and appears to stall out, and makes me shutoff the whole car and restart it. This is a safety issue as some people do not realize and might rear end me. I have taken it to my local dealer, been told they cannot replicate it initially, to them validating the issue and wanting me to bring it back. I don't have confidence in them fixing the issue at this point as they do not have familiarity with it, yet I see many complaints about it online. I feel this problem is more widespread than honda is communicating and the car has a fault in the auto idle stop design that they are not resolving.
Keyless start error message persists upon starting the vehicle despite keyless remote (for the moment) still working. Message stays on while vehicle is being driven. Multiple drivers of same model of pilot report same problem starting between 35-40k miles.
Keyless start system problem comes on and off the dash board
Tl* the contact owns a 2016 honda pilot. While driving various speeds, the vehicle jerked, stalled, and all the warning indicators illuminated on the instrument panel. The contact took the vehicle to honda of aventura (2150 ne 163rd st, north miami beach, fl 33162) numerous times. The battery was replaced and the software was updated several times. The contact was also informed that the failures were normal. The contact took the vehicle to holman honda (12 e sunrise blvd, fort lauderdale, fl 33304) and was informed that the brake assembly needed to be replaced. The contact had not directly notified the manufacturer of the failure. Each dealer claimed to have notified the manufacturer. The vehicle was not repaired and remained in the possession of honda of aventura. The failure mileage was unknown.
Keyless start system problem light is on.
"keyless starter system problem" light comes and goes. Mileage 50k - have changed key fob battery, issue still randomly displays - seems to be more often now. Find that if I try to not rush the turn off process it will sometimes help - ie put car in park - wait a few seconds, then shut off vehicle - doesn't always prevent message - quite unnerving wondering when I wont be able to start the vehicle - this has been going on for last 10k miles
For a couple days when I would walk away from the car the auto lock wasn't working. It would beep once but wouldn't lock. Now the keyless start system problem light keeps coming on when I start the car. It happens most of the time I drive it in the last few days. There has been about 3 times it doesn't come on. Now the auto door locks work sporadically when walking away. The vehicle was stationary each time since it's just being started.
Intermittent 'keyless start system problem'. It's very concerning and whenever I bring my car to the shop they seem to have never heard of this issues before. Car works, but it is scary to wonder if my car will suddenly turn off or not turn on. Please have this investigated.
The keyless start and entry light will not turn off. Additionally many complaints about it and honda ignoring the problem. Even more severe problems have been reported to you. This will lead to the car just stalling in the middle of the road. I have 2 children. Please have honda address this asap.
Right before it's turned on and while driving. I get an error message saying "keyless start system problem". Then vehicle will sometimes not turn on randomly. Have not taken the vehicle in for repair because I did much research and many people have taken their 2016 pilot to the dealer and after spending money, the dealer could not fix it.
Car brakes by itself, shakes the steering wheel and shuts off and loses power ranging in speeds from 20 -60mph. On double lane roads to interstates in the rain and sunny dry days.
At startup, the dashboard warning light indicating "keyless start system problem" appeared and was only removed, perhaps temporarily by following a routine set forth at a community website. Was informed that a repair at the dealer would cost $300+.
My honda pilot will stall out when coming out of the auto start/stop feature at an intersection. This problem started happening in july 2019 after having the transmission double replaced. This problem has now happened four different times and extremely dangerous for my wife and kids who are left stranded at an intersection. My wife has to attempt to recycle the power to the pilot by holding down the power button to the pilot. My wife has captured multiple videos of the dash with all the error messages popping up after it has died.
Will not start using the keyless fob. All trouble lights turn on when trying to start. Foot on brake as needed to start. Still won't start. The auto lock feature won't work. New batteries in the key fob don't help. Had the car towed to the dealership and when it was lowered from the tow truck it started right up.
Previous complaint the federal safety agency id 11111894 submitted 7/17/18. For car stalling after entering into auto idle stop. Replaced battery in august 2018 and didn't have any problems until now. Has happened at least 3 times now in sept. And oct 2019.. At first, radio or dvd player would cut out but has progressed to full on stalling after entering auto idle stop. Same problem as before and all other complaints. After car goes into idle stop, it does not restart after take foot off brake. Have to put car in park, press brake, and push start button to get it to restart. Can take several tries and several minutes.
At 37000 miles keyless system start problem error showed on the dash. Shortly after the ignition push to start button began to intermittently not work. The error message and start button problem has persisted with the start button becoming worse. It now can take several tries to start the car and shut the car off. It is extremely stressful especially if you have an emergency and cannot get the car to go!
Tl* the contact owns a 2016 honda pilot. When the accelerator pedal was depressed, the vehicle violently hesitated to drive and jerked. The vehicle was taken to colonial honda of dartmouth (225 state rd, dartmouth, ma 02747, (508) 996-6800) where the contact was informed that the software needed to be updated so that the vehicle would not overheat. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in a recall. The failure mileage was approximately 50,000.
Keyless start system problem comes on. Car is starting like normal but not sure if this issue will cause the vehicle to shutdown in traffic or going at a high rate of speed on the freeway.
When the vehicle is in an auto-idle stop (say at a traffic light) the car does not restart and stalls once the accelerator is pressed. This has happened sporadically and is very dangerous. The dealership said I can bring it in for a diagnosis but that they don't expect to find anything. This has happened numerous times and without warning. The most recent time was 10/23/19
Twice now my 2016 honda pilot elite with auto idling stop feature has stalled at intersection lights. While stopped at the red light the engine goes off and normally when I lift my foot off the brake it restarts and accelerates when I push the gas pedal. However, in these instances when I lifted my foot off the brake and went to accelerate, the engine completely stalled. A couple of warning lights came on, unfortunately I didn't read which ones because I was at busy intersections. The car would not start even after putting it into park. It took about 2 minutes before the engine would start. Other drivers were trying to get around me, honking. The 2nd time, I was going to make a left turn and just had to wait until I could start it, watching in my rear view mirror hoping I wouldn't get rear-ended. I drive 75+ miles to work on a very busy and slow moving california freeway with lots of stop and go traffic. I am very concerned about our safety if this were to happen on a busy freeway where drivers don't realize I am dead in the water. I called american honda and they advised me to get it into a dealer right away. I got an appointment for this am at 0700 but as of now (11:30am) haven't heard a word. They are charging me $125 just to run diagnostics despite the fact I have an extended warranty. The service person had a definite "could care less attitude". After reading on this website and others, this is happening a lot and honda doesn't seem to have an answer. This is the 2nd major issue with this car. The last issue involved my car basically shutting down on the freeway at 70mph, going into a lower gear, every possible warning light on the dash lit up. Had to drive one mile on the shoulder to get it off the freeway. This happened twice to me and a "computer patch was done". It seems fixed but now I am not sure at all what is going on with this car.
Tl* the contact owns a 2016 honda pilot. After purchasing the vehicle from an unknown used car lot and traveling 65 MPH, the vehicle stalled. Also, the emissions and transmission failure indicators illuminated. The voice command instructed the contact to pull over as soon as possible as the vehicle completely shut off and lost braking and steering ability. The contact coasted the vehicle to the side of the road and restarted the vehicle; however, the emissions indicator was still illuminated. The vehicle was driven back to the used car lot, but they were not able to replicate the failure. The contact was advised to take the vehicle to the nearest dealer. The vehicle was taken to autonation honda spokane valley (8201 east sprague ave, spokane valley, wa 99212), but was not diagnosed or repaired. The vehicle was currently at the dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 111,000.
Vehicle continues to completely shut down (engine completely turning off, all lights turning on in console, requiring vehicle to be placed in park and then ignition button pressed to restart engine.) when stopping at a redlight. Continues to get worse and more frequent. Took to dealer and they say nothing is wrong. Please fix this! My families safety is top concern@
'keyless start system problem' error happens intermittently. This has been happening for a number of weeks. Based on searching this problem online it appears to be a problem with most keyless start pilots around 30-50k miles. We had one instance where it took a few tries to get the car started. Very disappointed that this hasn't been recalled.
While stopped at a traffic light the car put itself into park without my (the driver) knowledge. When the light turned green I attempted to accelerate however the car was in park. I attempted to shift the car into drive and it would not do so. I had to turn the car off and then back on in order to place the car into drive and proceed through the intersection.
My 2016 honda elite pilot randomly shut off while driving on the freeway. I had the engine idle stop feature turned off while driving and the vehicle stalled, the dashboard warning lights turned on and the vehicle turned off completely. The dash said to put the car in park and hit the ignition button which I had to do several times before the vehicle turned on all while in rush hour traffic, I have approximately 39,000 miles on the vehicle.
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