My car (2016 Honda Pilot Touring) SHUTS DOWN due to the auto shut off feature at least once a month and I am very nervous to hand it over to my daughter in a next year when she is old enough to drive. I have been stalled out at intersections...it is irresponsible of Honda to not issue a recall. People are going to get into accidents if they can't start their car in the middle of intersections! Why is this not being recalled. I understand it will cost Honda a substantial amount of money to correct, but it has to happen. What if you have an older battery that is losing its charge. Does this mean that WE are to blame for getting into an accident because the battery is not brand new and can't handle this auto shut off feature? It's totally unacceptable! I realize we can turn the feature off...but what happens if my daughter (new driver) forgets to push that button EVERY time she gets in the car. I'm sorry...I know some will say it's the driver's fault for forgetting but the potential of that mistake is real and the possibilities could be devastating.
2016 Honda Pilot engine complaints
Page 18 of 29: complaints 491 to 520 of 828, newest first, as owners wrote them.
With Auto Engine Idle Shut Off on, the engine shuts off when idling at a stop, but does not restart when taking foot off the brake. It takes up to a minute to shut everything off and restart the engine. Only happens occasionally, but it's dangerous when it does because the cars behind are try to go.
The automatic start/stop function works intermittently when I come to a complete stop or turn off the car for a short amount of time. Most of the time, when I make a complete stop, the Honda Pilot won't automatically restart. I have to put the Honda Pilot in park and restart the engine, which still doesn't work. I have to wait a significant amount of time before reattempting the ignition. If I disable the automatic shut-off feature when I turn on the Honda Pilot, the SUV drives like normal. However, there is no permanent vehicle setting to disable the automatic shut-off. Lastly, the SUV usually won't restart even if I make a short duration stop, such as pump gas or running inside a store. At first this was a rare occurrence. Over tha past year, the Honda Pilot has gotten worse. Now, it's an everyday occurrence.
Beginning in the summer of 2020, intermittently when the auto idle was engaged the engine will not restart but will stall out and requires multiple efforts to restart the engine. It does not happen every time auto idle engages. It seems to happen more in the summer months. It has happened while at traffic lights, stop signs and while idling in heavy traffic. The safety of myself and my family is at risk due to having to put the car in park and go through several rounds of attempting to restart the engine. Just before the engine turns off, there is a flash of a warning light for the collision mitigation system. I took it to my local repair shop. They thought it might be the ignition switch and replaced it. That did not help. My local repair shop based upon their knowledge from other pilot owners said it was an ongoing problem and suggested I take it to the local dealership. The local dealership told me there was nothing wrong and acted like I was crazy. The issue has happened when my husband and brand new teen driver have driven the car. Now upon entering the car we turn the auto idle off to ensure our safety.
Engine failure in the middle of the intersection while my 16 year old drove home from work. Car has always seemed like it had a transmission issue and seemed like something was not right but Honda did not seem concerned. Now engine failure.
When car stops due to Auto Idle it then stalls and gos into neutral shutting of engine completely With collision warning coming up. Then have to shut car off , put into park before it struggles to restart. I have documented on 2 other occasions with the federal safety agency and to be honest if I was to document this every time you would have 100’s of reports from me. This vehicle is dangerous due to Auto Idle. I try to over ride it if I remember but that’s not always the case. I have taken it to Hoehn Honda in Carlsbad CA multiple times but to no avail can they fix it. As a consumer I’m trying my best to take safety seriously as this car will kill someone. When will Honda or the goverment take this seriously. The defect in this car the auto idle needs to be looked at or recalled.
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. Vehicle must be placed in park and attempt to restart. Sometimes restart does not happen for several tries. Has happened 10-15 times over the last 3 years, since around 30,000 miles, and dealership has tried investigating and have failed to remedy after 3 separate visits. Date indicated in this report is the latest occurrence.
When coming to a stop the vehicle engine’s automatic stop/start system stops the engine then multiple warning lights are on and the vehicle fails to restart automatically. Driver must work through a series of steps while sitting at an intersection or stoplight resulting in a vulnerable position.
1) Engine failure - Several times our 2016 Touring has stalled at a stoplight. It takes time to start back up. I have to turn on hazard light, and it is getting worse every occurrence. This has happened since I bought new, and when it happens, all of the lights come up on the dash. There is a investigation in the state of California, but nothing in Ohio yet. 2) I just had to replace my drive shaft that goes from from to back on center bottom of the car. They said the rear is failing, and that may be part of the problem with sluggish acceleration. 3) Transmission: Sluggish acceleration is this ZF 9 speed (outsourced) by Honda issue. I will be accelerating on the freeway, and all of the sudden, it would down shift to like second gear, causing me to slow down suddenly. Dangerous if cars are behind in rush hour. I also had 4 incidents where I could have lost my life because I could not accelerate (the gear would not engage). Dealer informed me that all of the updates are uploaded, and it should be okay. But it's not okay when you are carrying your children, spouse, or co-workers. I have informed the dealer many times that this car is not safe. I personally ran a business as Tier 1 supplier to Honda and visited many Honda factories. Nothing ever got done. It will be too late before they can help us. All of the data and information is at Honda Marysville (Ohio) dealership. All of my services (including oil change) are done there.
The vehicle does not restart when at a stop. the auto idle shut off will not work. This has happened multiple time since we purchased the vehicle. It has been to the dealer multiple times with this problem. When it happens, you must put the vehicle in park and restart the engine. This causes a problem for traffic as sometimes it is very hard to restart.
I have had multiple time of my vehicle's auto stop start feature failing to START after being engaged. When you come to a stop, the car turns off. When you lift off the brake to go the engine cranks for a second, but does not start. The screen says "shift car to P". I am often stuck at an intersection and traffic gets upset we are not moving. There is no warning light or lamp. I have had the vehicle repeatedly serviced by the dealer. They said they cannot replicate the issue. The battery has been replaced several times.
The engine completely stopped working while driving on the interstate. The engine only has 130,000 miles on it and I am now facing a $15,000+ repair on a known issue with the Pilots.
SEVERAL times when stopped the auto shut off for the engine does not restart and engine completely turns off with the car in drive and me unable to move. This leaves me at an intersection while cars are trying to go and I have to restart my car. I have been almost hit when cars coming up to the intersection assume I am going to be moving soon. I have brought this up to my Honda Dealer several times. One time they claimed it was my battery so I paid to have my battery replaced only to have it continue to happen. The last time I was in the Honda Dealer they said they have had a number of complaints and Honda has no solution. I asked if they could disable the feature so that I didn't have to worry about it happening. They said no. I have to manually disable it every time I start the car. There are no indicators or lights showing that there would be a problem.
i driving home from a local costco and slowed to a stop at an intersection not far from my home. The car stalled and would not restart. After several attempts the car completely shut off and I was unable to even turn on any of the accessories. Ultimately I had to have the vehicle towed to a local shop because I was obstructing traffic and was at a dangerous intersection. I late continued to have similar issues after several battery replacements and jump starts. I had my vehicle serviced at a local dealer and they advised that it was the central power module that was bad. I was advised that this also controls the Intermittent Idle control function that is designed to save gas when the car is idle and not running. The car was was not under warranty so I had to pay for the new part and installation. The car is now experiencing similar issues. The car will randomly loose power and most recently will be completely non operational and jump starts are necessary to restart the car. A Keyless start System error has now been appearing randomly. Their is a TSB out for this particular part but have been advised that code has to be present in order the the local dealership to initiate a repair. I am going to attempt to have the vehicle brought to a local dealer for inspection.
When I was driving my Honda Pilot 2016 on highway 59, suddenly my car lost power and jerking. Multiple warning light went on. It was very dangerous and almost got me killed. It turns out that Honda knew this problem, TSB# A18010i, due to a part is out of spec. Honda should recall this problem.
Since buying my 2016 Honda Pilot Elite in June of 2021 I have had innumerable instances of my vehicle's auto stop start feature failing to START after being engaged. I believe the first instance was in Sept 2021 (after the lemon law time frame passed for my state). When my vehicle is stopped, I try to hit the gas and the vehicle does not go. At this same time an error happens on the screen that says "shift car to P". The first few times this has happened I tried to shift to P and that did not help. I figured out that it is best (i.e. quickest, I am not sure it is the best for the vehicle) to just turn the car off. Wait a few seconds, and then turn the car back on and put it back into drive and go. Keep in mind that I have cars peeling by me, screaming at me, honking, yelling, etc. all with my 6/7yo daughter in the vehicle. I am often stuck in an intersection going left. Additionally, sometimes but not always, the radio and heat/ac turn off when this happens. This has occurred far more times than I can count but a few examples in bumper to bumper city traffic, when waiting to make a left hand turn in intersections, while taking turns at a stop sign both flat and uphill (which is terrifying), just while being stopped at red lights and having the light turn green, when taking turns to enter a rotary, when trying to go at a yield sign, etc. There is no warning light or lamp. The warning lights/sounds occur while/after its already happened. Sometimes the radio turns off and the heat/ac. I have had the vehicle repeatedly serviced by the dealer I purchased it from. They said they cannot replicate the issue. They have asked me to take video of it which is infuriating and UNSAFE as I am in the vehicle with a child in traffic, sometimes in the middle of an intersection, trying not to get T-boned. We have changed the battery. The dealer has cleaned carbon build up out of something. They continually say it is not an issue and cannot be replicated.
I am experiencing the same issue as is described in the federal safety agency Action Number: PE22005 for my 2016 Honda Pilot. It has been in for service numerous times and Honda has no solve for it. The auto idle stop turns the engine off correctly, however, it has failed to restart more than a dozen times over the last 2-3 years. Honda has replaced the battery twice since the start of this issue. This stall has caused dangerous situations and has impeded traffic while I get the car restarted. I see the NTSB has an open investigation about this issue and I would like to add my name / car to the list of people reporting the issue. The date I am listing in this report is the last time it happened.
Two weeks ago after a 4 hr drive, I pulled in to by gas and when I tried to restart the car, all the panel lights came on but the car would not "crank" on. Tried it several times with same result. outside lights OK, interior lights OK. Added problem as the car would not start there is no way to get it into neutral and the car was unmovable !! Fellow driver offered to jump it and it started right up. Took it right to the dealer and test the battery. Tested good. I then turned it off and on several times and it worked. I have driven it over the last two weeks and have not had a problem. Last night the same think happened in a parking lot. Again a jump started it right up and has worked "normal" since. This could happen anywhere, anytime (Safety) and the inalienability to move the car out of the way is a road hazard.
Hi, today my 2016 pilot elite stop working on a red light. Once the brake pedal was released, the engine stop and warning lights appeared on the dash board: Neautral message light and Battery light. My wife and two daughters were scared and helpless. Cars were honking. After around 2 minutes and at least three tries to turn on, it finally did. We are happy to know that Honda is working on this matter, thanks.
No restart after auto start/stop engages
Auto Start for Idle fails at start intermittently. If stopped at an intersection, when proceeding to go, engine cuts off and gear shifts to N, requiring a shift to P and Start pressed before then going to D and continuing. This is always at intersections and the delay puts driver in jeopardy.
We own a 2016 Honda Pilot Touring AWD. For many years we have experienced issues with the idle-stop system as the vehicle fails to restart after the engine is switched off. It appears that the battery lacks the power to restart the engine or there may be a deeper issue with the engine restart system itself. We have taken the vehicle to the dealership twice and they cannot detect any issues. We have changed the battery twice, at our own expense, and the issue seems to improve temporarily while the battery is new. This issue is concerning when the engine does not restart at a busy intersection or when turning into incoming lateral traffic. The engine just shuts off and we need to switch to park to restart.
A couple of times, while sitting at a stop light, the auto stop feature has failed to restart the car, resulting in a need to completely turn the car off and restart it in traffic. We have also had it occur when stopped at a stop sign and not having the car restart, as we've attempted to pull out in to traffic. We have not taken it to a dealer or service center, and have elected to turn the feature off to mitigate the system failure. There are zero indications that the car won't restart. Occassionally, when we forget to turn the auto start feature off "when it does work correctly" radio audio drops out while the car restarts. This problem has been ongoing for about three years.
Auto start/stop feature fail to restart multiple times. Leave me stranded on a busy highway and road.
When car stops due to Auto Idle it then stalls and the engine completely cuts off. Then having to restart the car. This has happened to me an immense amount of times, in streets, freeways and it is going to kill someone. I have on. numerous had near misses where people have barely avoided rear ending me. I have reported to dealer, American Honda and nothing has been done. Every time it has gone into dealer for this they just say they can not replicate it. It is a Lemon and a dreadful defect in this car. something has to be done before someone is killed.
Emission system problem light - is VERY COMMON 2016-2018 Honda Pilot. Why is there NO recall/permanent fix for this? This is a Honda Defect in manufacturing/workmanship. Honda should resolve!
the auto stop/start has left me stranded numerous times. The car won't start.
My 2016 honda pilot will not restart after it idles at a stoplight. This has happened multiple times and is happening more frequently (twice today). Both times today I was in a line of traffic and was in fear that someone behind me would hit me. The dashboard message said to put the car in park but that did not work. I had to turn the car completely off and restart it. The second time it took me three tries to get the car started. The guy behind me was very angry, gesturing and yelling. Road rage is scary too. I had the car looked at several months ago due the same issue and they could not find anything wrong when they ran diagnostics. I cannot recreate the problem on demand. It is sporadic. And scary.
My 2016 Honda Pilot has been experiencing an issue with the auto start-stop system, in which the vehicle's engine fails to restart after a stop and/or the dashboard indicators flash on and off with multiple error codes displaying. This has happened many times on the highway and on streets, one time where it would not restart on the highway and cars were going around me on both sides which was very dangerous. I reported this to Honda corporate and opened up a case, which was open for many months while the Pauly Honda dealer in Libertyville, IL and the Muller Honda dealer in Gurnee, IL tried to diagnose the problem. They ended up trying several fixes, including replacing the battery, but nothing has fixed the issue. The dealer also contacted the engineers at Honda Corporate, and they indicated that they were not aware of the issue and have not been able to provide any fixes. This is still an issue today, and the only workaround I have is to disable the auto start/stop function manually, every time I start the car. Dates: - I checked and we actually brought our car into Muller Honda of Gurnee in September 2021 where we reported an issue where "C/S (customer) feels like it wants to die coming to a stop. Dash lights turn off like vehicle died. All displays go dark." They felt that it was "Caused by: Technician verified keyless remote system problem light on dash. Tech found code B12C5 stored in system. Corrected by (Y9300) (6S100) Warranty extension. Keyless start system error with DTC B12C5. BulletinS". This did not fully resolve the issue. - Then in October 2021 we brought the car into Pauly Honda of Libertyville where we again reported the same issue where "Customer states in eco mode the center screen now goes blank then cycles and comes back on." This did not fully resolve the issue. - Then in the spring of 2022 we brought it back to Pauly Honda as more severe issues started occurring. I also opened up Case #13103604 with Honda Corporate.
When driving and stopped, the fuel saving features shuts the engine off to save fuel, it should restart the engine after letting your foot off the brake. At least 25 times now, the car fails to restart. In a panic, you have to put your foot back on the brake, put the car in park, restart the engine by pushing the start button, then put the car in drive before you can resume. This has nearly caused us to be hit by other vehicles that assume you will start to move when traffic resumes. On the interstate there was an accident ahead and the car did this when a semi was moving at great speed toward us with our family. I’m not sure this car is safe. The Honda service department suggested we have valves adjust at a cost of $700-$800 claiming that could help. There are no warning lamps. The car has had the battery replaced in the last year and starts every time, the first time when we begin a trip. Our teenagers can’t drive this car due to this safety issue. This started about a year ago and is becoming more frequent. It happened three times in the last week.
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