Multiple lights, for ACC, Lane Departure, Forward Collision Warning, and Lane Keeping Assistance system. None of the systems works. Safety of myself and others put at risk due to systems not working and preventing collision. The problem was confirmed by the dealer. Multipurpose camera not operating, required replacement of camera for systems to operate.
2017 Honda Pilot driver assistance complaints
Page 2 of 2: complaints 11 to 37 of 37, newest first, as owners wrote them.
so i have a Honda pilot and have been seeing a light saying that my collision mitigation system is broke so i took it in for a diagnostic which i was charged for which is fine and normal i guess but they told me that the system was broken possibly from just driving through construction zones and this causes phantom braking so i have to get it fixed but they want to charge me for the repairs which from my perspective the customer i shouldn't have to pay for a defect like that that can cause injurie or much worse
ACC, LKAS, collision avoidance, and other safety features lights all came on at once.
While driving got 3 messages. Transmission Error, Emission Error and Blind Spot Error and the vehicle would not go into Drive mode. Looking at all the information online there is plenty of reports on issue with the transmission on the 2005-2019 Pilots 9 Speed transmission including loss of power when driving which luckily did not happen to me. It is a safety concern that Honda needs to address.
Four warning lights have been on for the past week. Brought it to Honda for diagnosis and repair, and they state that the multi-purpose camera has failed and will need to be replaced at a cost of $1,900. This is seems like a huge safety issue and, after reading several forums, appears to be a global issue.
When Engine goes idle during the brief traffic stop, Collision mitigation warning shows on and goes off quickly, sometimes causes the engine to not turn on during the times. Problem is so intermittent and hard to track as it is random behaviour and comes on for milli seconds in terms of warning on the dash board.
The front facing camera was working intermittently. When it wasn’t working all the advanced driving features would not work. After several months the car would intermittently go into limp mode per the dealership due to electrical confusion with all the codes/lights from the camera malfunction and shift while driving into neutral nearly causing me to have an accident while making a left hand turn. The camera had to be replaced at a large cost and they said it was not able to be repaired despite the fact that it worked perfectly 10% of engine starts
During the last week, alerts would appear on my dash from the Collision Mitigation Braking System and Road Departure Mitigation System. These alerts will appear while driving at 30mph on a city street. When the alerts appear, the brakes are activated and the steering wheel locks up. The alerts immediately clear but it is very alarming to the driver and passengers. Yesterday while parallel parking, in the mist of reversing into the parking space, the systems triggered alerts along with a transmission alert. The system immediately put the vehicle into park and would not permit the change of gears. While halfway in the parking spot with the front of the vehicle sticking out into on coming traffic, I was forced to completely turn the vehicle off, wait about 3 minutes before turning it back on. This allowed me to complete parking the vehicle in the spot.
Over the past couple months, while driving the collision mitigation braking system would activate for no reason. As of 2 weeks ago, now my collision mitigation braking system does not work and on the dashboard display it shows collision mitigation system problem. I have read on multiple Honda boards and general internet search on this issue, many people are having the same issue. This issue has been affecting people for maybe 5 years. I’m wondering why this is not a safety recall for the Honda vehicles.
Auto engine idle continues to be problematic. Leaving me stranded in intersections and unable to restart my vehicle for minutes. Today when it happened it turned off my collision detection feature. I have taken to dealership several times, once they replaced fuel injectors due to related recall but since they show no issues.
The contact owns a 2017 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle inadvertently drifted into another lane. The contact also stated that while driving, the vehicle stopped independently. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle failed accelerate as needed. The collision mitigation system, the ACC, and LKAS warning lights, the road mitigation warning light and the brake warning lights illuminated. The vehicle was diagnosed and produced codes: by001c-swlka and u0104, indicating “A Loss of Communication with the Body Control Module) however, the contact was not provided a clear diagnostic result of what parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The failure mileage was approximately 108,000.
On many occasions, when the vehicle is stopped (at a light or in gridlock), when I remove my foot from the brake to apply the gas, the engine stops and the vehicle shuts down all systems (audio, nav, etc). When this happens, for a very brief time (too short to get a photo) warning lights related to the collision and/or emergency braking systems flash. After those lights go away, the dashboard lights indicate that the vehicle is in neutral (not by my doing) and that I must press the brake, put the vehicle in park, and restart the vehicle. This process does not always work the first time and the delay of turning off and restarting the car, even when it does work, causes a dangerous situation in traffic. When this happens on a downward hill, my vehicle rolls forward as it “dies” and I am sometimes stuck in the middle of an intersection as I try to restart the vehicle as quickly as I can. When it happens in heavy stop and go freeway traffic, I’m often surrounded by vehicles traveling at high speeds. I’m terrified that my baby and toddler will be hurt in this vehicle. I find it egregious that Honda has not issued a fix, a recall, or any other option for owners of vehicles with such a dangerous flaw.
Turned on the car back in May '22 and all my lights came on my dashboard for ACC, Collision, Lane Departure, Lane Keeping Assistant, Brake Assistance. I have taken it to two dealers and the problem seems to be the multi-function camera in the windshield has failed. Said it is safe to drive still without it, but now the Cruise Control isn't even available with this malfunction. Two months later my Transmission Problem light comes on. I take it in again and they say the multi-function camera being broken is triggering this warning light to come on. So I don't know if my transmission actually has a problem or if the multi function camera is breaking everything electrical in my car. Transmission drives funny but I can't prove anything because of the camera. If the car has been in the sun for a period of time the lights will not show up and you can use cruise control again. Camera is on backorder so don't know when it will come in, and don't even know if this will fix the whole problem.
Instrument Cluster goes blank, audio unit goes black, back up camera & sensors not working at times. My audio unit was replaced on 5/10/21, after experiencing these system for several months. The new Display audio 39540-TG7-A42RM worked approximately 2 weeks before symptoms started appearing again, with the most severe popping sound that occurred 7/07/22. Display was sluggish for about a week, then a loud startling popping sound came from inside the dash while driving on the highway yesterday, followed by a crack under the right navigation vent trim. The display turned black, tried to reboot, & was very sluggish, and slow to respond. Then the engine transmission jumped, while this is all going on. I was on the highway, and thought I was going to crash, due to my vehicle losing function. The vehicle “jumped” like the transmission was slipping, so much so, that I thought my car was going to lose control. I had to turn around to head home fearing I could lose control of my vehicle, as the navigation display would freeze at times. Today, the display will boot up slowly, with just the lower left corner only, then slowly returning to normal. This happens when I start my car each time, and sometimes while I am driving. I have also noticed that the transmission will slip out of park to neutral at times, when I push the button to Park, then rolls forward. I’ve been to Kunes Country Honda numerous times, of which they say there is no fix. I currently have an appointment for 7/12/22 that I made last week before it actually popped so bad, because it was sluggish, and before that, I could tell it was a huge issue because now it is sluggish every time I start my vehicle. My understanding is that Honda will only replace this unit with the same, defective unit. This is an unacceptable alternative. I still have an extended warranty on my car for 9,000 miles. I am currently thinking its the module now.
Automatic braking engaged with no apparent obstacle/reason
The camera assembly - monocular unit mounted in front of the rear view mirror just stopped working. It’s responsive for a multitude of safety systems, such as: Automatic Emergency Braking, Collision Mitigation, Lane Departure Warning, Adaptive Cruise Control and Lane Keeping Asst.
I returned from work at approximately 5 pm on 03-01-22. As I prepared to enter my garage, I realized I could not pull in due to objects in the way. I put my foot on the brake, and as I planned to reverse, the car lurched forward and into the side of my house! No warnings, no air bag deployment, and a sudden lurch, stopped only by my (less than 2 year old, custom-built) house! Garage door would not close after the car was backed out. Car was towed to Performance Honda in Fairfield, Ohio. No codes were recorded and they did not indicate reproduction or attempt to reproduce the problem. They reset all computer systems in the vehicle. The included photos also show the skid mark on the driveway, indicating to us that the brakes were on when the car "lurched" into the house.
The contact owns a 2017 Honda Pilot. The contact stated while driving approximately 40 MPH he went through a standing pool of water on the right side of the road, the vehicle instantly slowed as if the contact had applied the brakes with force. The contact stated no warning light was illuminated. The contact did not take the vehicle to local dealer and the vehicle was not repaired. The contact stated that the failure occurred on both sides of the vehicle while driving through standing water. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.
Traveling about 70 mph on the interstate using cruise control. I don’t think there was a change in steepness/grade, but if there was it was mild. Suddenly, the rpm’s were erratic and the engine and gears seemed out of sync. Pressing the gas pedal didn’t seem to effectively accelerate the vehicle. I don’t believe the brakes were affected. The “D” for drive indicator kept blinking on and off. Multiple warning lights on the dash display: transmission system problem, all wheel drive problem, and interestingly, blind spot monitor problem. The last indicator to show was emissions system problem, and this indicator remained on the screen. I exited the interstate. Shifted to reverse, then parked the car and turned engine off. After a few moments, I restarted the engine and the only anomaly I observed was the warning indicator light on the dash read: emissions system problem. There was roughly 1/4 to 1/2 tank of gasoline remaining at the time of incidence. I continued to drive approximately 350 miles more to my destination, without using cruise control and without further or other issues. I made a couple stops to add gas and both times the engine was turned off then back on again without issue. The following day, after restarting the engine, the “emissions system problem” warning indicator light was no longer showing on the display. I have yet to encounter the problem thus far, but I haven’t used the cruise control since nor have I driven at interstate speeds for any considerable length of time. I haven’t yet taken the vehicle to the dealer for inspection. But will do so.
The engine with shuts off normally when I come to a stop when I have the system engaged. The problems begin when I take my foot off the break expecting the engine to start up again. What happens consistently (though not all the time) is that when I take my foot off the brake, the engine shuts off, shifts itself into nuetral, and I have trouble getting the engine to start up again. This occurred two separate times. I brought the car to the dealership and they can't find anything wrong with it.
Different warning problems shows up on dashboard comes on and off sometimes. Took it to a honda dealership and they say its fuel injectors.
Twice the exhaust light and all panel lights has come up. The fist time the car was a few months old and the car was not even on, it happen when car was started. They fix the first time the second time they charge us even the car is not 50000 miles old.
Huge/loud pop of radio, car doesn't beep, is still in drive, but is dead when: stopped but not sure that autostart is on' both times this horrible one happened, it was a very brief press on the breaks (11/5: on freeway; 11/6: at stop sign). Screens on dash popped loudly, and suddenly engine was dead. C.situation: this was not a full autostop issue, so there wasn't any expectation that it was going to restart, rather it was still in drive and the engine was going. Suddenly I am rolling backwards as engine is dead. I am still in drive, so I have to press the break to stop rolling into the car at the stop behind me! Then I try to put it in park or press drive again, that doesn't work. I have to completely reboot the car by pressing break and pressing power button, then press drive. This is incredibly scary on the freeway because this was not as slow moving traffic as when the other situations happen (I.e. You are just pausing, not stopping long enough for autostop to do it's thing). D.repercussions: seems that after the huge 'pop' one of the screens under steering wheel is not working properly. There is a blank screen instead of the 'home' one which normally shows things like your cruise control following distance/set rate. Also the buttons for collision and lane departure turned off and I had to turn them on manually. E.frequency: first happened tuesday this week driving home from work, car had been parked all day, this was about 35 min into my commute., I called and made yet another appointment to have it looked at. Then it happened the next morning, was chilly, this time happened within four minutes of starting up. F.priority: I am extremely lucky I didn't have a fender bender either time. This should never happen, you should be able to trust that your engine is going to stay running. This will also get us in an accident.
I own a 2017 honda pilot. It has 28,000 miles on it. There have been 5 times in the last 3 months that while driving less than 40 MPH, the collision mitigation braking system engaged and caused the vehicle to brake without warning. I sent an email with a full description of the issue to van's honda in green bay, wisconson. I received a phone call back and was told that the system is overly sensitive. There is a camera on the windshield and it sometimes picks up a glare. The rep at van's said the car can not be repaired.
Tl* the contact owns a 2017 honda pilot. While driving 50 MPH, the collision mitigation braking system engaged and caused the vehicle to brake without warning. The vehicle was taken to billy navarre honda (1310 e college st, lake charles, la 70605, (337) 429-2137) to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and informed the contact to call the federal safety agency to file a complaint. The failure mileage was 28,000.
Tl* the contact owns a 2017 honda pilot. The contact stated that the traction control, anti-lock brakes, hill assist, vehicle stability assist, and trailer stability assist warning indicators illuminated and remained lit. The vehicle was taken to honda village (371 washington st, newton, ma) where it was diagnosed, but the failures could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 12,000. The VIN was not provided.
Two times my 2017 honda pilot with only 2600 miles on it has lost engine power at speeds of 45 plus miles per hour. The service engine now light flashes along with all other system warnings including emission warnings, vehicle stability warnings, and engine power failure warnings. I have read at least 30 other complaints on the internet about this happening. It is extremely dangerous if there is no shoulder and tractor trailers behind you like happened to me. I was five miles from a safe exit on an uphill incline. This is a very bad accident waiting to happen. Car also feels like it is misfiring often leading up to these events over three days. Vehicle is at dealer a second time, but I am very concerned about what I will be told. The first time I was told nothing is wrong. From what I have researched honda is aware of this problem as early as february 2016 and is still not acknowledging it.
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