The contact owns a 2017 Honda Pilot. The contact stated that while driving at slower speeds, the transmission unexpectedly shifted to neutral(N) while the accelerator pedal was depressed. Several unknown warning lights were illuminated. Prior to the failure, the vehicle was taken to a local dealer for a fuel injector replacement. The vehicle was taken to a local dealer, where it was diagnosed and determined that the fuel pump and catalytic converter needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to the federal safety agency Campaign: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 138,000.
2017 Honda Pilot transmission complaints
Page 2 of 5: complaints 11 to 40 of 122, newest first, as owners wrote them.
Internal engine damage was determined by a Folsom Honda Dealer in California. The damage is originating from the primary rod bearings; Replacement of the short block is necessary. Folsom Honda also stated the vehicle will need Cams and Heads of the engine replace. Needless to say, this a major engine failure. The vehicle only has 140K miles mainly freeway. Dealer estimated it will cost from 11K to 15K to repair the problem. We aware of Savannah Messenger V. American Honda Motor Co. Inc Lawsuit. We need help from you guys on this….. please advice Francisco Talavera [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle: 2017 Honda Pilot Elite VIN: [XXX] Mileage at failure: 107,593 The 9-speed automatic transmission failed at approximately 107,593 miles. The repair cost $6,229.91 at an independent shop and included a full transaxle overhaul, replacement of the torque converter, transmission oil pump, and main control valve body. The vehicle previously had fuel injectors replaced under warranty at approximately 87,000 miles. I have opened a Honda goodwill reimbursement case (Case #16225384). I am filing this complaint to document the premature failure of critical powertrain components and support review for Honda goodwill assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX], approximately 17 hours after purchasing this vehicle from a licensed dealer, the transmission began violently jerking, shuddering, and hesitating without warning while traveling at highway speed in Alabama. The sudden loss of smooth vehicle control created an immediate risk of collision with other vehicles. Diagnostic evaluation at O'Reilly Auto Parts confirmed fault code P0741 — Torque Converter Clutch Circuit Performance or Stuck OFF. A subsequent Honda dealership evaluation confirmed this as a PERMANENT DTC, meaning the fault existed across multiple drive cycles prior to purchase and prior to the failure event. I am aware that Honda previously acknowledged this transmission defect in 2016-2017 Honda Pilots and extended the warranty to 150,000 miles. This vehicle failed at 152,848 miles.... just 2,848 miles beyond that threshold. Honda USA denied goodwill assistance based solely on mileage. A permanent fault code cannot be cleared by battery disconnect. The defect was pre-existing at time of sale. The dealer listed the vehicle as having "No Issues." The dangerous transmission behavior at highway speed represents a serious ongoing public safety risk for any owner of an affected vehicle. I am requesting formal investigation and recall consideration for this known defect. Two independent repair facilities have confirmed transmission replacement is required. Estimated repair cost: $5,374 to $7,000. We have parked this dangerous vehicle until we can find a way to INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Transmission and torque converter, were effected on my car. Safety concerns were witness when wife was driving on freeway with our 4 kids and car was jerking and not going like it’s was suppose to. We drove to slow lane were we proceeded to destination slowly . Problem was detected when transmission light came on when my wife and sister in law were driving on freeway. America Honda didnt want to look into it due to it being out of there warranty-of 150,000. So we took it to a transmission shop. We’re he diagnosed the code for the torque converter. The warning light came on at 166,000 miles. Thats when we’re actually aware of the issue. We never received a letter or call from America Honda warranty regarding this issue.
I am submitting a safety complaint regarding a 2017 Honda Pilot experiencing a connecting rod bearing failure. Which has left my vehicle disabled. While driving on I-270 North, the vehicle suddenly made a loud “pop” noise and immediately lost power, creating a dangerous situation on a busy highway. Shortly afterward, the engine developed a very loud knocking noise, consistent with internal engine failure. The vehicle does not need to reproduce the concern, as multiple technicians were able to immediately hear the knocking upon inspection. The issue is constant and clearly present. There were no warning lights, no check engine light, and no prior indications of failure before the incident occurred. This sudden failure without warning presents a serious safety risk, especially at highway speeds. The vehicle has been regularly inspected and serviced, including services performed in dealership settings. The vehicle is currently available for inspection if needed. I am aware that similar model years have been affected by connecting rod bearing issues, and I believe this vehicle should be included or further investigated due to the sudden and dangerous nature of the failure.
The contact owns a 2017 Honda Pilot. The contact stated that while driving between with the RPM between 2,000 and 2,500, the vehicle bucked. There was no warning light illuminated. The vehicle was taken to the dealer, where a transmission triple flush was performed; however, the failure recurred within 1-2 months. The vehicle was taken to an independent mechanic, where the transmission was serviced several times; however, the failure reoccurred. Transmission fluid was added to the vehicle; however, the failure persisted. The dealer was notified of the failure and advised the contact that another diagnostic test was needed. The vehicle was not repaired. The contact related the failure to TSB: 16-091 (Judder from the Torque Converter Lock-Up Clutch); however, the model year was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.
I received a letter from Honda regarding a warranty extension on the torque converter of my 2017 Honda Pilot. When I took the vehicle into the dealership, their senior technician confirmed the mechanical issues happening with the vehicle are aligned with the description of the concerns outlined in the warranty extension. The only element of the extension condition that was not happening was a code popping up on the screen. When I asked what conditions would need to take place for the code to pop up, they stated the torque converter would seize up while driving and cause the vehicle to be a hazard to those in the vehicle. When I explained this to Honda, they continued to deny the repair since the code did not populate. I am asking the federal safety agency to look into this matter as I assume the purpose of the warranty extension was to repair an issue that could cause serious injury to the inhabitants of the vehicle, and not to rely on an electronic error code to pop up. Thank You
Transmission locked up and had to be replaced April 8 of 2025. I was blessed it did not lock up while I was driving, but did as soon as I pulled in my driveway. While driving that evening I had some issue with it not downshifting. When stopped in driveway could not restart the car. Had to have a special tow truck take it to the repair shop. I never got a warning light regarding the transmission needing to be checked. I had issues prior to the lock up, engine revving, gearshifting too late. Obvious transmissions issue. As I never got a warning light no code would show to have it repaired. I took it to the honda dealer for repair. After the replacement with another 9 cyclinder transmission the autoshut off is problematics causing me to stall out when stopping at lights and intersections. I had a previous experience with the 1999 honda odyessy and had 3 transmissions replaced. I am concerned about my safety as I could only replace it with another Honda 9 cylinder transmission.
I took my vehicle (2017 Honda pilot) to a Honda dealer in Selma, TX to have a pre-road trip checkup. They performed mileage related maintenance and assured me the vehicle was ready for my 2200 mile road trip. 600 miles into the trip, I stopped for gas. As I put the car in park, I received multiple errors on the driver's info panel. "1.Emissions system problem. 2.Transmission system problem. 3.Stop driving when safe. Transmission problem. See manual." Without any warning there was complete and sudden failure of the transmission. The car is available for inspection at a Honda dealer in Little Rock, AR where they ran diagnostics and found a list of problems. Apparently the Honda dealer in TX saw at least one of the errors and deleted it without informing me. If the transmission had failed while I was driving on the highway, average speeds of 70 mph, it could have caused a fatal accident. Right now the failed transmission has only been inspected by the Honda service dept in Little Rock, AR. There were no warnings from the vehicle to the driver prior to the complete and sudden failure whatsoever. After the failure the power train was locked in park. Drive, reverse, and neutral could not be engaged. I understand the mileage on the vehicle is high, but it is a grave safety concern when a major component of a vehicle can fail without reason or warning.
Honda has a 2 TSBs for all Pilots on all VINs having a transmission juddering issue. They are making us pay out of pocket for a known issue on all 2017 VINs. I was quoted a minimum of $700 due to the labor involved. We, as customers, shouldn't have to pay for a known issue with all VINs of 2017 Honda Pilots. It caused issues with cruise control and keeping speed on the road especially uphill. Sometimes it will shift extremely hard. It happens at all speeds when partially on the accelerator. It has been reproduced at Honda dealerships but they will not fix it unless the vehicle produces a code. I fear driving this in the wintertime with the pulsating accelerations possibly causing me to slide. It is unknown if the manufacturer has looked at this actual park on this vehicle.But they do know about it on all 2017 Honda Pilots. There is no warning prior to failure and it appeared over a year ago.
I drive a 2017 Honda Pilot Touring 9-speed and I’ve been dealing with some frustrating issues for last 3 years. The car has sudden loss of power, jerking, harsh shifting, and acceleration problems. I’ve done all the dealer-recommended maintenance (timing belt + water pump, spark plugs, valve adjustment, fuel injector cleaning, regular oil and transmission fluid changes), but the problem still hasn’t gone away. I feel unsafe to drive the car on freeway due to sudden loss of power and then sudden acceleration. Sometimes it feels like the gears don’t shift when they should, I am not a mechanic and not sure if it’s an engine issue or a transmission issue. I checked for recalls but didn’t find any. First I thought it has to do with driving on ECO mode but it seems like it does not matter which mode I drive. It still gives me the same issue.
Transmission and torque converter blew at 77k miles.
Honda has a TSB for all Pilots on all VINs under TSB 17-014. They are making us pay out of pocket for a known issue on all 2017 VINs. I was quoted a minimum of $700 due to the labor involved. We, as customers, shouldn't have to pay for a known issue with all VINs of 2017 Honda Pilots. It caused issues with cruise control and keeping speed on the road especially uphill. Sometimes it will shift extremely hard.
Unresponsive and delayed acceleration when pressing the accelerator at highway speed. There is no reaction once the accelerator is pressed, engine does not increase rpm and no increase in speed for 1-2 seconds. This lag in any acceleration has caused multiple dangerous situations and needs to be investigated.
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn’t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Honda dealer who preformed the diagnosis and determined the issue to be a failure of the high pressure fuel pump. Seems this has been the source of several recalls including the 2017 pilot but not my vin. It seems like the recall my need to be expanded
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently jerked with the transmission warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 45,480.
First received a transmission system issue and took car into dealership for the torque converter recall. Not even a 1,000 miles later I received a transmission temperature too hot signal. Took it into the dealership again and they stated I need a new transmission due to “transmission clutches are burned from not servicing the transmission causing excessive friction making the fluid heat up faster and over heating”. Just got this vehicle a year ago. I believe my safety is at risk because with our other vehicle the muffler got so hot that it burned a hole through the bed of the truck and don’t want that happening in this vehicle with two kids under two.
While driving got 3 messages. Transmission Error, Emission Error and Blind Spot Error and the vehicle would not go into Drive mode. Looking at all the information online there is plenty of reports on issue with the transmission on the 2005-2019 Pilots 9 Speed transmission including loss of power when driving which luckily did not happen to me. It is a safety concern that Honda needs to address.
Shifts hard and accelerates too fast between gear 1 and 2. DTC permanent codes are p2638 and p170B
The contact owns a 2017 Honda Pilot. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond, rattled, jerked, and shuddered. There was no warning light illuminated. The contact stated that the failure mainly occurred while driving at 15 MPH and higher speeds. The contact stated that the Push to Start button was inoperable intermittently. A message advising that the Push to Start button was defective was displayed. The vehicle was taken to the dealer, where the transmission fluid flush was performed on several occasions as recommended by the dealer; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.
My husband was driving on the highway to a competition for our daughter. He said the Transmission System Problem light came on 4 different times in 20 minutes. This had happened once while I was driving last year and had never happened again. We took it to our local transmission repair shop and the guy could not get it to repeat and the transmission worked as it should when he was testing it. He said it's something that he thinks is happening on the 6th speed that the rpm is not going to where it should. He said if it continues, we will have to put a new transmission in which will cost around $6000 and we are obviously past the Honda warranty. Looking online, it seems like many pilot owners of the same year are having the same issues. I would like to issue a complaint that Honda needs to extend a warranty for this issue.
I am writing to file a complaint regarding a potential safety defect in my 2017 Honda Pilot. My vehicle is experiencing issues with the torque converter clutch, resulting in a P0741 error code. I am aware of Honda recall which addresses similar torque converter issues in 2017-2019 Honda Pilots. I believe my 2017 Honda Pilot should also be included in this recall as it exhibits the same defect. I urge the federal safety agency to investigate this matter and consider expanding the existing recall to include my vehicle.
The contact owns a 2017 Honda Pilot. The contact stated while driving 30 MPH, the vehicle was shuddering. There was no warning light illuminated. The vehicle was taken to a local independent mechanic where the contact was informed that the failure might be related to Technical Service Bulletin: 17-015. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
I was driving on the highway home and received the transmission system error warning message. Pulled over safely after leaving highway and shit off the truck and was able tot skenabck roads home after restarting truck and error cleared. There was never a check engine light on, just the warning light.
In April my transmission started slipping and making a whirring noise. I took it to my dealership three times and they could never find a problem. In late June 2024 while driving back from OH to PA, the transmission died and left us stranded on [XXX] in WV with car zipping by. We spent several hundred dollars on towing, hotel rooms and rental cars. Had to leave our car in WV for two weeks for repair. The car was five hours from home. There is a lawsuit for the 9 speed transmission and I am here to confirm there is a problem. There was only 90000 miles on the car and all preventive services have been performed prior to transmission dying. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Without any indication of a problem, the check engine light came on after turning off the car briefly. The car would not shift and the dash reads transmission problem. We had the car towed and we’re told we need a new transmission. There was 68,000 miles on the car and it has always been maintained.
The vehicle was driven from my house with a plan to reach destination about 30 miles away. 1st half was on back roads, the 2nd half was on highway. Once the vehicle reached the highway, the pilot started to overrev, loud bang, a bit of smoke from hood. Vehicle was pulled over on closest shoulder which was the left shoulder on highway. I had my 2 twin 4 year olds in the car and had to call someone to come get us safely off the highway with cars passing at high rates of speed while shuffling car seats and children off the highway. I then had it towed to a honda service center. They tried to crank the engine over and couldn't and stated it was seized. Since I was out of warranty by time and mileage (6.5 years and 61K miles), they wanted to charge me $1K for diagnostics and provided the quote for a used and new engine. Since they didn't diagnose first, I had it towed to another mechanic and he took the bottom splash guards off and there was oil all over and a hole in the lower engine block, which appeared to be caused by a broken rod.
I was driving on [XXX] and I suddenly started seeing that my vehicle gearshifting was a bit and I got a notification that there was a transmission problem. I immediately pulled over and turned off the vehicle for a few mins and then restarted it and the alert icon went away. Then as I was driving, I stopped at the signal and then tried to accelerate when the signal turned green, the gear shifting wasnt working correctly. I eventually took this to a mechanic and he told its a transmission problem. Then I took it to a transmission expert and he said that its something which I should take to a honda service technician since they would have advanced equipment for it. I took it to a dealership and they now said that I have to replace the transmission for the vehicle. Looking up online, there has been plenty of reports of issues with the 9 speed transmission in Honda but there hasnt been a recall for the 2017 Honda Pilot. Here are a few links [XXX] [XXX] https://www.google.com/search? [XXX] Now the dealership is asking me to pay close to $9000 to fix this issue. I tried to reach out to Honda customer support online and they didnt help either. I dont know how I should approach this and hence reaching out to the federal safety agency. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Regular issues with Fuel injection system, had to change the fuel injectors multiple times. Severe vibrations in the car between 2nd and 3rd gear, had changes transmission fluid including full flush but made no change. Several complaints online on this model. the federal safety agency/DOT need to investigate the lemon issues. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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