The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
2018 Honda Pilot fuel system complaints
Page 3 of 5: complaints 41 to 70 of 125, newest first, as owners wrote them.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that the vehicle failed to start on three separate occasions. The contact waited for several minutes before being able to start the vehicle. The check engine warning light had illuminated but then disappeared. The vehicle was not diagnosed or repaired. However, the dealer informed the contact that the part to do the recall repair was not yet available. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal ticking sound and stalled. There was no warning light illuminated. The vehicle was able to restart; however, the failure recurred. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact stated that on several occasions while driving at various speeds, the vehicle lost power. Additionally, on other occasions while stopped at stop signs and or red lights, the accelerator pedal was depressed; however, the vehicle hesitated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that either the fuel injector and or fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer however, the failure could not be duplicated because the independent mechanic had cleared the codes. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was repaired but the failure reoccurred several weeks later when the contact attempted to start the vehicle and the vehicle failed to start. The manufacturer was notified of the failure. The failure mileage was approximately 92,000.
I received a recall notice from Honda regarding the Safety Recall of the fuel pump module in May 2024. My local dealer just informed me that they have no idea when they will receive the replacement modules and they are receiving about two units per month at random intervals. If this is indeed a safety recall, I believe Honda should be making these units available for existing customers ahead of producing units for new, unsold vehicles. Thank you.
The vehicle when in motion suddenly turns off by itself puting me and other drivers around in danger. Then, when driving the steering feels like loosing control. And I took it to the mechanic to check on it and he detected a steering wheel problem and there's no warning lights. Also, my car feels like the gasoline doesn't flow properly. Car looses speed and start shaking when trying to pump gas with pedals. My car has only 100,000 miles and this car has giving me problems from the beginning. The visors were so hard to move up or down until the driver side is fullu broken and too expensive to replace. Hondas are not number one cars like they use to be.
I've brought the car to the Honda Dealer located at 2400 N State Rd 7 Hollywood FL 33021 for over a year I have complained that the car jumps and that there is a few recalls on my vehicle. I was told that the part isn't available and they can't fix it but did not offer any remedies to this issue. The car will shut off on me while I'm driving and it's very dangerous. I've mentioned this to them many times but they only try to convince me to buy another car and get me to trade in my car and pay a deposit.
The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle hesitated and stalled. The contact stated that the vehicle occasionally failed to start. The contact stated that several attempts were needed before the vehicle started. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 139,000. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have attempted several times to schedule the Honda Pilot for the recall item to be replaced since May 2024. The Pacific Honda Service Center states they do not have the part to replace the fuel pump. I called again last week, and they said I can pay $179 to have the vehicle inspected and if the fuel pump is faulty then they will order the part. This is unacceptable.
the federal safety agency Recall Number23V-858 Recall issued December 18, 2023. I have been on the waiting list to complete the repair at Yonkers Honda in Yonkers, NY, since May. I spoke to Yonkers Honda today, October 9, 2024, and Honda still has not provided replacement parts to dealers to complete the recall work, with no ETA.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
See attached document for complaint.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that an unknown warning light was illuminated. The local dealer and another dealer, Manly Honda (2777 Corby Ave, Santa Rosa, CA 95407); were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Honda informed me of the recall of my vehicle back in January 2024. I have tried to attempt to get this fixed at my local dealership. I was told they did not have parts and expected them in April. To date, I have not heard anything. I just took my vehicle in for service and was told they had no update as to when parts would become available for this recall. This recall happened because of the dangers that the faulty fuel pump presents to consumers and I'm not seeing enough to be done by Honda to rectify this in a reasonable timeframe. What happens if something happens to my vehicle or my safety as a result of Honda being unable to fix this defect?
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the "System Warning" and the check engine warning light were illuminated. The contact stated that the vehicle almost stalled and was making an abnormal sound as if there was a misfire. The contact stated that the failure was intermittent but was a recurring failure that occurred at various speeds. The failure mileage was approximately 98,000. Parts distribution disconnect.
My 2018 Honda Pilot is part of a Safety Recall Notice per American Honda Motor Co. Inc. and is in regards to a defective fuel pump. Issues include engine not starting/stalling and check engine light illuminating. Over the past 3 years I have experienced the following symptoms with my 2018 Honda Pilot: 1.) The engine wouldn't start on several occasions 2.) My wife noted she was driving in parking lot when engine stalled 3.) Dash illuminates "EMISSIONS SYSTEMS PROBLEM/ CHECK ENGINE" On March 11, 2024 I took my vehicle to Honda of Pasadena and spoke to Svc Advisor Eddie and told him I am experiencing all of the above and is this covered under the safety recall? He stated he will have the Svc Tech inspect and let me know. Shortly thereafter I was told by Eddie that my issues are not related to said safety recall and charged me $720.45 in un-necessary repairs (none of which included replacing the faulty fuel pump). In response I filed a claim with Kassandra @ American Honda Motor Co., Inc (CASE# [XXX]), who reached out to dealer and ultimately denied my claim and noted issues are not related the Safety Recall. To date I have filed a BAR complaint which is pending and and I am currently driving said defective vehicle which is experiencing all the above safety issues: 1.) engine not starting and/or stalling 2.) "EMISSIONS SYSTEM PROBLEM/ CHECK ENGINE" light illuminates INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 75 MPH, the message stated that the transmission was overheating was displayed. The contact pulled over to the nearest exit to park the vehicle and allowed the engine to cool off. The contact then continued to drive; however, the message displayed after driving for a while, caused the contact to pull over and allow the engine to cool off again. The failure recurred while driving. The vehicle was taken to East Coast Honda (8756A US Highway 17 Bypass South, Myrtle Beach, SC 29588); where it was diagnosed and determined that the rotors needed to be replaced and the transmission fluid needed to be flushed and refilled. The rotors had been replaced and the transmission was flushed and refilled. Approximately two weeks after receiving the repair, while depressing the accelerator pedal, the engine revved with an abnormally loud sound. The vehicle was taken to another dealer where the contact was informed that the failure was related to the recall; however, the part for the recall repair was not available. The manufacturer was not made aware of the issue. The failure mileage was 66,000. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact was driving at approximately 30 MPH, there were several warning lights illuminated, and the vehicle was losing motive power. The contact was able to drive the vehicle to a parking lot and the vehicle stalled. The contact was unable to restart the vehicle. The contact had the vehicle towed to a local dealer. The vehicle was not yet diagnosed. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 23V858000 (Fuel System Gasoline). The failure mileage was approximately 130,000. VIN tool confirms parts not available.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered and hesitated while responding. Additionally, the power train warning light was illuminated intermittently. The vehicle was taken to the dealer, where the fuel injectors were replaced; however, the failure persisted. The dealer informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while accelerating from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notifications of the federal safety agency Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages) and 23V858000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Recall has been in effect since December 2023. Still no parts for repair. Vehicle hesitating. Took in to see if possibly due to fuel pump issue. Dealership states no. Suggested transmission change and indicated that test drive showed improvement. Did not happen. Not sure if the issue is related to recall but recall is taking way too long.
my car is 2018 with 54k mile .now the car has check engine light on . the code is P0430 . this code relate with fuel pump recall . i went to Honda dealer at Fremont but they said . they need to back order part . but my car now has a problem could not pass smog . please could you help to us how to do . Thank you so much .
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