Honda's 100 month batterys are dying well before the 100 month period due to the start-stop systems which already have a recall. Ours began leaving the vehicle stranded in 2022 and it continues today.
2019 Honda Pilot electrical complaints
Page 4 of 10: complaints 71 to 100 of 267, newest first, as owners wrote them.
My 2019 Honda Pilot Touring was included in the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error. In May 2024, Schomp Honda dealership attempted to fix the recall. In September 2024 my Honda Pilot began experiencing audio and display issues. The display would cut out while driving and I would hear static through the speakers. On September 24, 2024 I took a short drive and the backup camera worked when I reversed out of my garage, but 12 mins later when trying to park, my backup camera video would not display. It stays on a black screen with "Camera System Failure" when in reverse, I tried parking the vehicle, turning the engine off and back on. While I waited for my service appointment at the Schomp Honda Dealership (the same dealership who performed the attempted recall fix) on Oct 2, 2024 the video from the backup camera would intermittently display (approximately 10% of the time I would see video when in reverse). The other 90% of the time, the display shows a black, sometimes flickering green image. I believe the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error was not fixed by the service technicians at Schomp Honda Dealership for my 2019 Honda Pilot Touring. I am experiencing the exact issues with 23-047, Safety Recall: 2019-23 Passport/Pilot Install FAKRA Service Cables at MOST Bus Network was supposed to fix. An improperly functioning rearview camera impairs my rearward visibility, potentially increasing the risk of a back-up collision or injury. I cannot see children or people that are shorter than my rear window.
Screen on backup camera is not clear. It now has purple and green coloring and is impeding the picture on the screen. The dealership thinks it is due to the wiring with the backup camera. When backing up I cannot clearly see if any objects are behind me. This is happening each time I reverse. There were no warning sign that I noticed. I did, however, have problems with the current recall with wiring and the audio almost immediately after buying the new car. Took it into the delearship on many occasions to have fixed, prior to recall. I’ve ready many similar issues happening after the recall is fixed.
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to the federal safety agency, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
Several times now when stopped at a red light, my vehicle's idle-stop features turns of the car and fails to restart when taking my foot off the brake. The screen behind the steering wheel says to take the vehicle out of neutral and restart but it is still in drive, the battery light also comes on. I have to put it in park (after putting on my hazards because there are cars behind me), turn off the vehicle and restart it. As far as I know there are no recalls for this as of yet.
The reverse camera suddenly started displaying distorted colors on approximately 1/3 of the screen. Turning the vehicle on and off has no impact. The previous recall for Fakra service cable replacement had no impact. The vehicle is garaged at home and has not been in high heat or direct sunlight for an excessive amount of time. From an internet search, this seems to be a common issue in 2019 Honda Pilots.
Overblown colorful backup camera image. Backup camera stopped working properly on 2019 Honda Pilot Elite SUV. Image has very bright red yellow and purple colors (like night vision) and the rear image is no longer legible. This is now a safety hazard as the driver is unable to view people, vehicles, and other obstructions while backing up the SUV. Need Honda to cover the repair and replacement of the backup camera under warranty. This appears to be a widespread issue for 2019 models that Honda dealers are not covering free of charge based on forum threads: [XXX] Please investigate immediately and have Honda cover this as a recall before this becomes a widespread issue affecting thousands of cars with non-functional backup cameras. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My back up camera has an issue where it is showing a green and purple tint that is distorting the view. It functions every time I put the car in reverse, but I can barely see what is on the screen because of the colors. I almost hit a person because I could not see her in the back up camera. I also have been unable to use it to attach my trailer because the view is so distorted. I have researched it and many other people have experienced this exact same issue with 2019 Pilots. This needs to be a safety recall as the camera is failing and needs to be replaced.
Operating vehicle on Interstate. After pulling onto off ramp engine shut off completely during application of brakes. This has happened twice in hot (above 90 degrees) conditions. Car restarted after multiple attempts. I was in danger of being rear ended. No warning lights, no I dictations there was a problem. Dealer cannot reproduce the problem, no solution offered.
On several occasions my 2019 Honda Pilot Touring AWD with Idle start/stop will not restart when the idle start/stop kicks in. At a stop light several times when I come to a stop and the engine will turn off and not restart when the idle start/stop engages. Very dangerous and a clear safety issue that Honda needs to rectify asap. I have read many others with the same issue occurring. Honda, please step up and do the right thing!
Dealer diagnostic performed and found that the multipurpose camera internal electronic failure has occurred (report attached). This camera controls the Adaptive Cruise Control (ACC), automatic headlights and high beams, Lane Keeping Assist (LKA), Collision Mitigation System, Road Departure Mitigation System. This issue first began in March 2023 and occurs all of the time. I brought the vehicle to the dealership to be inspected. The warning lights and dings occur constantly throughout my ride. I have attached a link to a video that I had recorded and uploaded through Youtube, due to the size of the file. [XXX] Dealer quote states $1579, plus tax for camera replacement and proper aiming. This seems to be a common issue with the 2016-2020 model of the Honda Pilot per online chat boards. The price of repair among people that have either received a quote or had the camera replaced is from $1500-$1800. As this appears to be a manufacturing issue and not due to normal wear and tear, this should not be the responsibility of the owner. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The back up camera is no longer working, i see online lots of reports. Hoping enough reports to issue a recall, the fix is over $800
Reverse camera is failing. Screen flickers badly and can’t safely see what’s behind the vehicle, low to the ground, when reversing.
Unknown. There is a popping and static sound coming from the speakers. Also, the check turner or radio is not available. A notification will be displayed on the screen when the vehicle hits a bump in the road, or the street is not smooth.
The idle stop cuts the engine when stopped at lights or stop signs or traffic slow downs but does not always start back up. Twice this month I have had to open the door and then press the ignition multiple times to get the car to start again. When this happens we also get an alert that there are other features being disabled. This was an issue last year and the dealer felt it was that we needed a new battery. So we replaced that and hadn't had issues until this month. It happened on the highway this weekend during a traffic slow down, and because we couldn't get going right away we almost caused an accident.
The backup camera became distorted and pixelated. Confirmed by the dealership. No warnings or symptoms prior to the issue initiating. Dealership confirmed it to be a faulty camera. Multiple reports of the same issues online: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The MOST communication cable connector recall causes the rear view camera to die early due to excess electrical noise going through the wire. There are many reports of the rear view cameras dying quickly due to the electrical issue of the MOST cable. The recall needs to cover the camera as well as the cable connectors, as they suffer damage as a result of the poor connection. My camera is still broken after the recall work was completed.
Auto start stop feature did not restart engine after I stopped in traffic ahead of me on [XXX] in New Hyde Park. This has happened twice to me and a few times to my wife although she did not report them through this site. All this is after I had reported earlier the same incidents and Honda diagnosed it to the battery needing replacement after 2 years. There is a problem with this feature and the federal safety agency SHOULD ACT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1ST OCCURENCE: 45000 miles on vehicle. I was exiting a busy ramp from [XXX] to Fort Oglethorpe, Ga and the Idle stop caused the engine to stall and not re-engage upon lifting the break. I was almost hit from the rear. The vehicle had power but would not restart. I had to wait for it to shut itself down and get it to restart. 2ND OCCURENCE: 62000 miles on vehicle. Almost a year and a half from the first occurrence-I was on a very busy [XXX] and came to stop at a red light. AGAIN, the idle stop caused the engine to stall and not restart. The light turned green, and I immediately turned my flashers on. I had a child in the backseat. Cars still began honking and going around us, leaving us to potentially get smashed from behind on a road that many people travel at 55mph plus! Two nice people stopped and were going to try and push us out of the road. The vehicle would not remain in neutral and allow itself to be rolled. It automatically throws itself back into park. It eventually shut all the way down and was able to be restarted. I no longer feel safe driving my children in the vehicle as this is a HUGE safety concern for busy areas and intersections. This feature can be disengaged with a button but has to be done every time the car is re-started, this button can also easily be pushed at ANY time by accident and the feature would re-engage. Honda STILL has NO remedy to permanently disengage this feature. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Honda Pilot. The contact stated that while at a stop light with the Auto START/STOP feature activated, the vehicle did not immediately restart after releasing the brake pedal. The contact had to shift to the park and restart the vehicle manually. The vehicle was taken to the local dealer who replaced the idle stop module, and the failure was remedied however, the failure later reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 82,000.
The alarm sounded all through the night killing the battery leaving me stranded almost 500 miles from home. Took it to the Honda in Pensacola to be diagnosed only to be told they couldn’t get the part and had to pay a $80 fee on top of renting a car to use while out of town. Then had to leave a day early from our trip (losing money there) because we could not cut the car off without the alarm, lights, and inside going crazy. When we got back home the Honda here said it was the keyless access control unit and replaced it. After researching I have found the is a common issue with the Pilot.
Auto start stalled at highway stop light , then parked and shut off, went to leave would not start , emergency Alarm going off will not start , Emission light , Lane depart light , transmission light , battery dead , I’ve been dealing with problems with the Honda pilot since I bought brand new 2019 Honda pilot elite , auto pilot stop and go wouldn’t kick back on and that was 40,000 take in charge me 10,000
While stopped at a busy intersection the vehicle stalled and would not restart. Everything went blank. We believe it was the idle stop start feature malfunctioning. Lost all vehicle power including hazard lamps, speedometer, and gauges. Vehicle was previously in for recall on farka cables and idle stop start update. Honda dealer replaced battery 2 Months prior
Started vehicle and proceeded to drive forward in my driveway when smoke started coming in the vehicle. Noticed after driving that the smoke was coming in the vehicle from under the glove box on the passenger side by the floor mat. Within approximately two minutes a flame ignited in which the dashboard caught on re. The whole inside on the vehicle was destroyed & totaled the whole vehicle. I have about 25 more pictures of the car (after the re and during) that I couldnt send via this webform. If you need them I would be happy to email them to you directly.
Backup camera recently began displaying a purple and green screen making the image in the backup view unable to be seen. Vehicle is garage parked or nearly always under covered parking. Taken to a Honda dealership and told camera needs to be replaced.
Car dies at stop lights, we believe this is related to the idle stop. The battery was replaced battery 4 months ago due to the same issue.
The car shuts down completely at so lights. Have to charge it again for the car to start again.
For several months there was a crackling sound coming from the dashboard/ speakers. I mentioned this problem to my service advisor on at least 2 different appointments and even showed him a recording of the problem. It was never fixed. Finally, My entertainment center stopped working altogether. It would not even turn on. I once again reminded my service advisor about the crackling/ popping sounds and wondered if these problems were related. They stated a cable was loose, reconnected and my entertainment center began to work again. Unfortunately, the crackling and popping sound continued. When using the audio system, the speakers would abruptly make crackling and popping noises, similar to static noises, which caused the audio to interrupt and cut out. Even when I turned the audio off, the speakers continued to make the crackling and popping sounds. This was extremely nerve recking, and caused safety concerns because I was not sure what was going on and where sounds were coming from when I first begin having this issue with the car. It happened randomly. The audio would also stop and dvd would stop working where image no longer appeared on the back screen. I took it to the dealership again today and received a quote for about $1,600.00 to have it repaired. I have found multiple complains online for this same problem. Honda was well aware of the problem and should extend warranty and cover my repair cost fully. Below is result of inspection done: Recommended service $1,462.41 Sound System - Amplifier: 3rd row seats need to be removed to access amp The amplifier is a component of the vehicles sound system. The amplifier is used to boost the audio signal to the speakers. Customer approved on1/30/2024 at 11:28 AM Service pricing Subtotal: $1,462.41 Shop Charges: $50.00 Taxes: $98.31 Total $1,610.72
While driving and vehicle is in motion, vehicle loses all power, all electrical components turn off and vehicle shuts off. To reiterate, this is not the idle stop power down, this is the entire vehicle shutting off. Last time I was driving at 45 MPH when all power lost. Taking vehicle to dealership for pending recalls this week. No warning lights, no messages on display, just seemingly a random loss of power.
My vehicle has completely shut-off numerous times after stopping at a stop light or stop sign while my idle stop option is on. I biught a new battery, which did not resolve the issue.
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