The contact owns a 2019 Honda Pilot. The contact stated while driving and going over a bridge, the brake pedal was depressed, and the vehicle lost motive power. The contact stated that the vehicle idled for a few seconds and then the engine shut off. The contact stated that the failure had occurred while at a stop sign. In addition, the contact stated that several unknown warning lights were illuminated. The contact stated that the failure had occurred several times. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure and advised the contact that parts were not available. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
2019 Honda Pilot fuel system complaints
Page 4 of 8: complaints 71 to 100 of 199, newest first, as owners wrote them.
It’s been over a year my vehicle has a recall for the fuel pump module and it has not been replaced. I have taken it to Honda multiple times and I am told they do not have the part. I did read the information provided on your website. What has to happen in order for the fuel pump module to be replaced?
Fuel injector is causing AWD error. No longer able to use the auto start on vehicle. Sometimes vehicle will not start. Unsure if that was due to the fuel pump recall either. Fuel pump has been replaced. Check engine light is still on and last time we had it checked it was due to fuel injector. The fuel injector was part of a recall for the year and model of our car but Was told our VIN was not part of the recall.
The contact owns a 2019 Honda Pilot The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact was informed by the dealer that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 40 MPH, the vehicle stalled. The contact stated that there was no warning light illuminated. The contact was able to pull the vehicle off the roadway; however, the contact was unable to restart the vehicle. The contact left the vehicle on the road and returned later and was able to jump-start the vehicle and drive back to the residence. The local dealer was contacted but informed the contact that the vehicle needed to be diagnostically tested. The contact asked if the fuel pump was available and was informed there were no parts available. The contact stated that the failure was a recurring failure and occurred at various speeds. The failure mileage was approximately 100,000. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number:Â 23V858000 (Fujel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while idle at a red stop light the vehicle suddenly smoke coming from the front passenger side of the vehicle that began increasing in size and thickness. The contact as well as the passengers exited the vehicle after the vehicle had been turned off. After exiting the vehicle, a fire immediately began to come from the front end of the vehicle. The fire department had put out the fire. The vehicle was towed and totaled. A police report was filed. There were no injuries and no medical attention was needed. The dealer was contacted and was unable to confirm any cause for this failure or confirm when the remedy would be available. The manufacturer was made aware of the failure and a case was opened regarding the failure. The failure mileage was 82,000. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 21V215000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle shuddered significantly and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was able to restart; however, the failure recurred several times while driving. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump had failed and needed to be replaced; however, the part was not available. The contact stated that the failure had progressively worsened while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 125,000. Parts distribution disconnect.
On the highway, driving at 70mph, the speed of the car dropped suddenly down to 40mph. Almost caused an accident as there wasn't time for other cars to break or move lanes. Managed to exit and drove slowly to the dealership. They said it was a problem to the high pressure fuel pump.
The contact owns a 2019 Honda Pilot. The contact stated while driving at various speeds, the RPM failed to respond as needed. The contact stated that the vehicle was jerking while accelerating, and on several occasions the vehicle stalled. The contact stated that no warning light was illuminated; however, the failure became progressively worse. The local dealer was contacted, and the contact was notified that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 10,000.
In January, 2024 I was notified by Honda that the fuel pump module was being recalled and to contact our Honda dealer to have the vehicle repaired at no cost. Unfortunately, for the past twelve months I have been unable to have my vehicle scheduled for repair. I have been to two Honda dealers and we also called Honda headquarters and were told by all three that they're still waiting for the replacement parts, yet they could not give an estimated date when those parts would be available.
See attached document for complaint.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts to do the recall repair were not yet available. The manufacturer was made aware of the issue and informed the contact that parts were available, and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The vehicle stalls when accelerating from start and during driving on highway, when it does this, all passenger can feel the stall and alarms everyone. We purchased this vehicle and it does not have warranty and has not been checked by manufacturer. No warning lamps or messages.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle hesitated to accelerate while depressing the accelerator pedal. Additionally, the vehicle failed to immediately start-up on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 12,000. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact stated that the vehicle was repaired for an unidentified the federal safety agency Campaign Number however, it failed to prevent a failure from occurring. The contact stated that while the key was in the ignition, the vehicle had failed to start and several unknown warning lights had illuminated on the instrument panel. The vehicle was towed to a local dealer where the fuel pump was replaced however the repair failed to prevent a failure. On another occasion; the contact stated while attempting to accelerate from a stop light intersection, the vehicle failed the accelerate while depressing the accelerator pedal and failed to switch gears into Neutral to push it out of the roadway. The vehicle was towed back to the same local dealer where it was diagnosed that the engine fuel pump needed to be replaced again however, the warranty was expired. The vehicle was repaired out of pocket. In addition, the contact was adamant that the failure reoccur every 2 years after repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
My car has the following recall #23V‑858. I am aware that Honda has issues with sourcing the replacement part. I called when receiving the first notification in Feb 2024 and was told this. I checked again when receiving the 2nd notification in May 2024 and was told the same, difficulty sourcing the required part. I recently have started to notice issues with the car which point to this problem, hesitation and uneven fuel supply. I contacted the local Honda Dealer, Ron Bouchards Honda Store, Lancaster, MA and after escalating the issue with customer service they scheduled an appointment to address the issue. When scheduling they informed me that they would charge $180 service fee. The reason I escalated this issue was that it is not a service issue but a recall issue. Can the federal safety agency help in addressing this issue? It makes no sense that a recall must be paid for by a consumer when the problem exists for the owner. Thank you for you assistance. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My car frequent loses power when I am going over 30/35 miles an hour . Frequent intermintent power loss. Severy stuttering . Ive lost full power on the freeway before with my child . Check engine light is on . My gas is going faster then normal . Im having all the problems related to the recall . Ive gotten several notices about I can now go in and get it fixed & they tell my they dont have the partd / havent had the parts / dont know when they will have the parts , to reach out to the federal safety agency for a rental/loaner / recal # 23v‑858
Problem: Emissions System Problem-I am reaching out to request an expansion of the coverage provided by Service Bulletin 21-010 to include vehicles of the same model year, trim level, and similar specifications—even if they fall outside the currently specified VIN range. I believe this case is reason for Honda to consider expanding the coverage due to the potential for this issue to affect additional vehicles beyond the initially designated VINs. 1. Defects Are Not Always VIN-Specific Manufacturing flaws can affect an entire batch of production, not just a specific VIN range. Issues related to parts, assembly processes, or design flaws found within the currently affected VIN range could very well extend to vehicles produced around the same time, even if they lie outside the VIN specifications. By limiting coverage strictly to the designated VIN range, Honda may inadvertently overlook other vehicles that share the same defect. 2. Shared Components and Engineering Design While variations in parts and tolerances are expected, vehicles with the same model year and trim level often share critical components and similar engineering specifications. This makes it likely that other vehicles outside the specified VIN range could also be affected by the same defect. Given that design, assembly processes, and parts are often consistent across a model year, expanding the coverage could better account for possible common manufacturing issues. 11-9-24 - Honda ran their analysis determined the following issue: P0430 (FRONT BANK CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD [BANK 2]) BULLETIN OUT FOR FUEL INJECTORS REPLACEMENT FIRST. PERFORMED CYLINDER AF TEST AND FAILDER NUMBER 1 AND 6. REPLACE FUEL INJECTORS AND PERFORM AF TEST AGAIN. MAY NEED CAT. CONVERTER FRONT. On 11-8-24 Honda Customer Support refused to include this car in the recall. Vehicles with the same year, model, and trim level should be included in the service bulletin, based on the systemic nature of the defect.
Problem: Emissions System Problem I am reaching out to request an expansion of the coverage provided by Service Bulletin 21-010 to include vehicles of the same model year, trim level, and similar specifications—even if they fall outside the currently specified VIN range. I believe this case is reason for Honda to consider expanding the coverage due to the potential for this issue to affect additional vehicles beyond the initially designated VINs. 1. Defects Are Not Always VIN-Specific Manufacturing flaws can affect an entire batch of production, not just a specific VIN range. Issues related to parts, assembly processes, or design flaws found within the currently affected VIN range could very well extend to vehicles produced around the same time, even if they lie outside the VIN specifications. By limiting coverage strictly to the designated VIN range, Honda may inadvertently overlook other vehicles that share the same defect. 2. Shared Components and Engineering Design While variations in parts and tolerances are expected, vehicles with the same model year and trim level often share critical components and similar engineering specifications. This makes it likely that other vehicles outside the specified VIN range could also be affected by the same defect. Given that design, assembly processes, and parts are often consistent across a model year, expanding the coverage could better account for possible common manufacturing issues. 11-9-24 - Honda ran their analysis determined the following issue: P0430 (FRONT BANK CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD [BANK 2]) BULLETIN OUT FOR FUEL INJECTORS REPLACEMENT FIRST. PERFORMED CYLINDER AF TEST AND FAILDER NUMBER 1 AND 6. REPLACE FUEL INJECTORS AND PERFORM AF TEST AGAIN. MAY NEED CAT. CONVERTER FRONT. On 11-8-24 Honda Customer Support refused to include this car in the recall. Vehicles with the same year, model, and trim level should be included in the service bulletin, based on the systemic nature of the defect.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,239. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts would be available in October 2024; however, most recently the contact called, and it was confirmed that parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after turning off the vehicle and attempting to restart the vehicle, the vehicle failed to start. The vehicle failed to restart after being turned off on several occasions. The vehicle would restart after waiting approximately 15-20 minutes. The vehicle was taken to the dealer where it was confirmed that the fuel pump module needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000. Parts distribution disconnect
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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