When I started the car, put my car into reverse mode as I was moving out (backward) the rear view camera screen will go black and will not display after the error "network communication lost" on the screen. It takes at least a minute to two until it restart, sometimes more than 10 mins or it restart and go black again. Another multiply times, same error happened, and everything went black, the center infosystem and the drivier information screen. (see picture) the GPS was lost, so I am not sure if I am still on the right path, I have no idea how fast I am going, or if any of the driving assistance are still active. I.e. Cruise control, lane departure warning/assistance, speed meter tires pressures if any other warnings. All these started happening in around middle of june. Now, this error is happening everyday, every drive, I have went to dealer service center to have them check and fix the error. They said they reset the system and should not see this error anymore, but I am still seeing this error even after they service the car. I went back to have it services at least 3 times already, they told me they did some wiring, reset the console and it shouldn't happen again, but still seeing this problem as of today.
2020 Honda Pilot acceleration complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
1. Car flashes brake and sometimes brakes on its own when it detects an object along the side of the road or when a car may be approaching in the opposite lane or in a center turning lane. This has nearly caused an accident on two different occasions. Each time the lane we are in is clear and usually doesn't even have a vehicle in front of us. 2. When in cruise control the acc will detect a vehicle in front of us going maybe 2 mhp slower than our set speed and our car will abruptly slow down to about 10 MPH below the acc set point. Then it detects there is clear distance to the vehicle in front and will abruptly accelerate till it again detects the vehicle and then repeats the same actions - abrupt slowdown - abrupt acceleration and so on vs. A gradual slowdown to match the vehicle in front speed and holding steady at that speed. I have set the distance detection to each setting and it makes no difference. 3. Lane keep assist is plain down dangerous. Tried to merge onto a busy highway with turn signal on and the lka would not let us merge and jerked the wheel back to the right and the vehicle abruptly hit the brakes when there was nothing in front of us. Nearly caused traffic behind to rear end us. 4. Hands free cell feature is not hands free if connected to apply car play. This was not what we were lead to believe at the time of sale. Honda has some serious issues with the honda sensing and a recall is a must as these issues will eventually cause an accident and I have to assume already have. To date the car is unsafe with the sensing on and if I turn it off I risk liability with my insurance as they provide discounts because of the honda sensing safety features.
It started with a popping sound coming from speakers, the info screen would then shut down and you would be unable to determine your speed and have no use of backup camera. After this occuring 6 or 8 times (the car has less than 2000 miles) the display will no longer even come on. I have left with the dealer today to repair. This problem occured at random times, I was driving each time resulting in no use of instruments for speed of backup camera.
It first started a couple weeks before this with a crackling in the speakers. Then it wouldn't play anything plugged into the USB. Then on the 20th it wouldn't play the radio. It would say radio unavailable. Then when trying to access the radio, it would say network communication lost and everything would go black. No speedometer, no gauges, nothing. It would then restart the system. Then the bluetooth stopped working. Now it just constantly loses network communication, blanks out and restarts. It did it about 8 times in my 10 minute drive home. I got a video of it while someone else was driving but it won't let me upload it. It happens at all speeds, even being stopped at a light.
On the way to work while driving, navigation screen and speedometer screen went blank/black and stayed off for 3 days until I could get it into the dealership. I had to continue to drive back and forth to work 4 miles each way. Backup camera didn't work nor did USB cable. Car had approximately 4,500 miles on it at the time. This happened tuesday march 3, 2020.
Last week 4/8/2020, my 2020 honda pilot elite starting making cracking noises through the speakers while driving. A couple of seconds later the entire radio, navigation, and information center with speedometer, gas and other vital information of engine systems went black. The system came up and stated that it was rebooting and did not have data access. I called the dealer and they told me how to conduct a hard reboot. I did this and it worked for about 20 minutes and then did it again. When I called the honda dealership back they stated that honda was aware of the problem but did not yet have a software fix for the problem. During my research on the internet, I have found that this is a huge issue well documented on the internet for 2017 - 2019 model pilots. In fact there is a class action lawsuit for those model years for the same exact issue. But now, having been to the federal safety agency site, I see that it is also an issue for new 2020 models with very low mileage. This is a big problem and needs to be investigated immediately as everything that the driver needs to safely monitor their driving is affected by this problem and vehicle owners are not getting help from their local honda dealership service departments. A national recall for safety needs to be issued right away and pressure on honda to find a solution and fix should be required by law! Our local honda dealership did state that there appears to be a problem with the wiring harness, but it only temporarily fixes the issue after being replaced.
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