Unknown. When I put the vehicle on reverse, I see this message: “Camera system failure”.
The worst 2020 Honda Pilot problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical215
- Driver assistance117
- Engine104
- Fuel system54
- Transmission35
- Brakes26
- Acceleration16
- Visibility8
- Body7
- Lights7
- Steering7
- Airbags4
- Wheels4
- Seats3
- Suspension3
- Tires3
- Seat belts2
- Locks1
Specific symptoms reported on the 2020 Honda Pilot
Backup camera 62Stalling 39Collision warning 38Adaptive cruise 37Screen failure 36Lane assist 26Start-stop 21Check engine light 17Headlights 17Won't start 17Fuel pump 15Jerking 14Knocking 12Engine failure 11Hesitation 11Warning lights 11Loss of power 10Grinding brakes 6Harsh shifting 6Shudder 6Fire or smoke 5Fuel gauge 5Sunroof shattered 5
Trouble codes owners of the 2020 Honda Pilot mention
U3000 5P0430 2P219B 2
Recalls 11
Suspension: rear
- What is wrong
- American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
- Risk
- Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1‑888‑234‑2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on beginning June 10, 2026.
Recall number 26V365000 · Recall details
Air bags: sensor: occupant classification: front passenger
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
- Risk
- Air bags that deploy unintentionally during a crash increase the risk of injury.
- Remedy
- Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1‑888‑234‑2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous the federal safety agency recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning May 29, 2026.
Recall number 26V332000 · Recall details
Air bags: sensor: occupant classification: front passenger
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
- Risk
- An air bag that deploys unintentionally during a crash can increase the risk of injury.
- Remedy
- Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for these recalls are XHP and VHQ.
Recall number 24V064000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
- Risk
- Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of the federal safety agency recall numbers 21V‑215 and 20V‑314.
Recall number 23V858000 · Recall details
Back over prevention: display function
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Recall number 23V431000 · Recall details
Visibility: rearview mirrors/devices: exterior
- What is wrong
- Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is FE5.
Recall number 23V174000 · Recall details
Tires
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
- Risk
- Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
- Remedy
- Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1‑888‑234‑2138. Honda's number for this recall is UA2.
Recall number 21V165000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
- Risk
- Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is T89.
Recall number 20V439000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Risk
- A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is Y7Y.
Recall number 20V440000 · Recall details
Equipment: other: labels
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
- Risk
- If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is B6T.
Recall number 20V067000 · Recall details
Structure: body
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
- Risk
- In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
- Remedy
- Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is X6J.
Recall number 19V784000 · Recall details
See all 11 recalls for the 2020 Honda Pilot
Defect investigations
Engine failure
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V‑751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V‑751. Based on analysis of data from RQ24013, the federal safety agency has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation. ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to
PE25008
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.the federal safety agency has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to
EA25004
Engine failure
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V‑751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V‑751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016â2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V‑751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V‑751. Consequently, ODI will close this RQ investigation. the federal safety agency will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.
RQ24013
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.the federal safety agency has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE22005
Technical service bulletins for the 2020 Honda Pilot 150
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
2020 Honda Pilot fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.5L 6‑cyl | FWD | 19-20 | 27 | 22-23 |
| 3.5L 6‑cyl | AWD | 18-19 | 26 | 21-22 |
What 2020 Honda Pilot owners say
Most recent owner complaints, unedited.
The front facing camera failed. Cruise control doesn’t work. Emergency braking doesn’t work. Lane departure warnings and lane keeping assistance doesn’t work. Forward collision warning doesn’t work. The forward facing camera failure was confirmed by an independent mechanic. Warning lights in the driver’s display show that the safety features are not working.
On October 7, 2026, at approximately 131,425 miles, my 2020 Honda Pilot Elite suddenly displayed multiple Honda Sensing safety-system failures simultaneously without prior warning. The vehicle displayed Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Collision Mitigation System Problem, Road Departure Mitigation System Problem, and Auto High-Beam Problem. I shut the vehicle completely off and restarted it, but the warnings returned. These failures appear to disable multiple advanced driver-assistance and collision-avoidance functions at the same time. I have found reports from other 2020 Honda Pilot owners describing similar simultaneous Honda Sensing failures, including reported failures of the multipurpose forward camera. I am having the vehicle diagnosed and will retain the diagnostic trouble codes and repair information. I am reporting this because the simultaneous loss of multiple collision-avoidance and driver-assistance safety systems appears to be a potential safety-related defect.
Honda Pilot 2020 sensing multipurpose camera failure. DTC U3000-49
When driving in normal conditions on a 2 lane road and passing oncoming vehicles the ‘auto emergency brake’ will flash on screen and briefly slow/attempt to apply brakes. Very intermittent, no consistency with other conditions such as weather, traffic flow or driving conditions. Concern - safe driving conditions are interrupted causing driver distraction and higher risk of accident.
My front sensor camera has malfunctioned which is causing numerous failing safety systems such as lkas, adaptive cruise control and automated braking.
I own a 2020 Honda Pilot with approximately 85,000 miles. While driving, the Adaptive Cruise Control (ACC) and Collision Mitigation Braking System (CMBS) warning lights intermittently come on, causing these Honda Sensing safety functions to become unavailable. The warnings sometimes disappear and the systems operate normally again, but the problem continues to return. The vehicle was diagnosed with DTC U3000-49, Multipurpose Camera Unit Internal Electronic Failure. I took the vehicle to a repair facility and was advised that the multipurpose camera needs to be replaced, with an estimated repair cost of approximately $2,200. The repair facility also told me that they have recently seen other Honda vehicles with the same or very similar issue. They had a Honda Odyssey with a similar Honda Sensing/camera problem just before my Pilot. I am reporting this because the failure occurs while driving and disables ACC and CMBS. I am concerned that similar multipurpose camera failures may be occurring in other Honda Pilot and Odyssey vehicles.
Multipurpose Camera Unit Failure, causing many warning symbols on dash.
Front facing camera fail. Causing brake system adaptive cruise control, lane keeping assist , collision mitigation, road departure mitigation. Auto high beams to not work
After previously reporting that a connecting rod bearing noise developed after the timing belt maintenance package was performed near 100,000 miles, the connecting rod bearings failed around 3,000 miles later while going down the interstate with children in the car. Thankfully the Pilot, which was shaking and making noise, was able to be pulled over to side of the interstate and later towed to the dealer service. No symptoms other than the noise at low speeds usually from take off, which regional Honda said wouldn’t damage anything, but apparently it did.
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Other model years
200320042005200620072008200920102011201220132014201520162017201820192020202120222023202420252026
Questions about the 2020 Honda Pilot
Is the 2020 Honda Pilot reliable?
Owners have filed 494 complaints about the 2020 Honda Pilot, 1.8 times a typical Pilot model year.
What is the 2020 Honda Pilot year score?
The 2020 Honda Pilot scores 48 out of 100 (below average). The score compares it with the other model years of the Honda Pilot: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2020 Honda Pilot?
Electrical system, with 215 complaints, typically around 1,900 miles. Next is driver assistance (117).
How many recalls does the 2020 Honda Pilot have?
11 recalls, covering suspension, air bags and fuel system, gasoline.
What year does the Honda Pilot have the most electrical problems?
The Honda Pilot model years with the most electrical complaints are 2016 (583 complaints), 2019 (267 complaints) and 2017 (266 complaints).
What gas mileage does the 2020 Honda Pilot get?
Official estimates for the 2020 Honda Pilot range from 21 to 23 mpg combined. The most efficient version (3.5L 6-cyl, FWD) gets 19-20 city and 27 highway.
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