The contact owns a 2020 Honda Pilot. The contact stated that while driving, the vehicle stalled. The contact restarted the vehicle, and the vehicle resumed normal operation. The vehicle was taken to the dealer, where diagnostic testing determined that the wiring harness required replacement. The dealer informed the contact that parts were not yet available. The contact researched the failure and learned of a recall; however, the VIN was not included. The manufacturer was notified of the failure by telephone. The failure mileage was unknown.
2020 Honda Pilot electrical problems
216 complaints (43% of all complaints for this car). Typical mileage when it fails: 1,900. 2 crashes reported.
- owner complaints
- 216
- of this car's complaints
- 43%
- typical mileage
- 1,900
- crashes
- 2
- recalls
- 1
Which part fails
- Wiring: rear compartment/trunk1
- Instrument cluster/panel1
- Ignition1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Honda Pilot electrical problems in other years
Specific symptoms reported on the 2020 Honda Pilot electrical
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Backup camera 62Screen failure 36Start-stop 21Warning lights 11Fire or smoke 5
Related recalls
Electrical system: software
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Risk
- A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is Y7Y.
Recall number 20V440000 · Recall details
What 2020 Honda Pilot owners say
Most recent owner complaints, unedited.
Unknown. When I put the vehicle on reverse, I see this message: “Camera system failure”.
Honda Pilot 2020 sensing multipurpose camera failure. DTC U3000-49
My front sensor camera has malfunctioned which is causing numerous failing safety systems such as lkas, adaptive cruise control and automated braking.
Multipurpose Camera Unit Failure, causing many warning symbols on dash.
Front facing camera fail. Causing brake system adaptive cruise control, lane keeping assist , collision mitigation, road departure mitigation. Auto high beams to not work
While driving on my way home from work (24 mile drive) I received on my dashboard faults that flashed briefly for my steering, lane keeping assistance, lane departure, forward collision, automatic emergency braking, adaptive cruise control and parking collision (warning lamps). My radio also had cut out at the same time. While that occurred my steering wheel jerked suddenly while going straight at speeds around 60mph. I brushed it off as a communication issue since it is known to occur on these vehicles, but the steering wheel jerking was new to me. Made it home turned the vehicle off (vehicle was off for 15 minutes). I started up the vehicle no warning lamps came on. But as soon as I got up to 40mph and a mile from my home the same issue occurred but more frequent, but less of the steering wheel jerking. I got where I needed to go and got back onto the road and reached 30 mph the warning lamps came on more a lot more frequently on my way home. As soon as reached my alleyway turning left, the steering wheel had a moment of locking up (about 5-10mph). This came as a shock for me. I backed up into my garage and had to turn the steering wheel left again and the same thing happened. I parked the while the vehicle was running I turned the steering wheel really fast, recreated the steering wheel locking momentarily a few times. I turned the vehicle off and tried to restart it but there was no power. Turns out that my battery had gone bad. I had no indication of a low voltage or battery issue. I replaced the battery and issue was resolved. For me and a situationally unaware driver and this issue occurs where the steering wheel jerked and/or an emergency evasive action was needed, this could cause an accident due to the sudden loss of steering. There was no indication of battery issues. No dealer or independent shops were involved. I am a mechanic myself.
There's an old recall called FAKRA Service Cable Safety, Recall Number #23V‑431, The recall issue was fixed, but it is now recurring. The cracking windshield sound, along with the screen shutting off or going blank, increases the risk of a crash or injury when backing up or driving while using the navigation system. We contacted Honda about this issue, but they don't seem keen on fixing it, especially now that it's out of warranty.
The contact owns a 2020 Honda Pilot. The contact stated that the radio made an abnormal crackling and popping sound, and the instrument cluster flickered with the Collision Mitigation Braking System (CMBS), and the cruise control became inoperable while driving. The vehicle was taken to a dealer, where the contact was informed that the failure could not be duplicated. The contact associated the failure with TSB: 20-058 and 21-012, and the federal safety agency Campaign Number: 23V431000 (Back Over Prevention). The vehicle was taken back to the dealer, where the contact was informed that there would be a charge for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 10.
The contact owns a 2020 Honda Pilot. The contact stated that while driving at an undisclosed speed, the message that the radio was shutting off was displayed. Additionally, the speakers made a crackling sound before the radio shut off, and the main screen became inoperable. The contact referenced the federal safety agency Campaign Number: 23V431000 (Back Over Prevention); as a possible cause for the failure. The vehicle was taken to the dealer times; however, the technicians were unable to duplicate the issue. During the final visit, the dealer diagnosed the vehicle with an amplifier failure and replaced the part; however, the issue persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,000.
Questions about the 2020 Honda Pilot electrical
Does the 2020 Honda Pilot have electrical problems?
Owners have filed 216 complaints about the electrical of the 2020 Honda Pilot, 43% of all its complaints, more than any other problem.
At what mileage do 2020 Honda Pilot electrical problems start?
The typical (median) mileage in owner complaints is 1,900 miles.
Was there a recall on the 2020 Honda Pilot electrical?
Yes, 1 recall: 20V440000. Check your VIN to see if your car still needs the free repair.
What year does the Honda Pilot have the most electrical problems?
The Honda Pilot model years with the most electrical complaints are 2016 (583 complaints), 2019 (267 complaints) and 2017 (266 complaints).
Other 2020 Honda Pilot problems
Driver assistance 117Engine 104Fuel system 56Transmission 35Brakes 26Acceleration 16Visibility 8Body 7Lights 7Steering 7Airbags 4Wheels 4Seats 3Suspension 3Tires 3Seat belts 2Locks 1
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