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2020 Honda Pilot: harsh or hard shifting

6 of the 497 complaints about the 2020 Honda Pilot describe harsh or hard shifting.

owner complaints
6
of this car's complaints
1%
recalls
0
Is there a fix? 2 service bulletins cover this area of the car. See below

Harsh or hard shifting by model year

What owners say

Filed Feb 9, 2026 · Electrical, Engine · NE

Driving on the highway dash goes completely black. Can’t see speed. Cruise control shuts down. Have to pull off the highway shut the engine down and wait for a couple minutes then restart. I have had all recalls repaired at the dealership where purchased but this happens weekly. At 50,000 miles I noticed rough and abrupt transmission shifting and clunking with a lag in acceleration. This continues despite multiple transmission flushes. The problem continues to worsen and current mileage is at 71000

Filed Oct 11, 2025 · Transmission · IN

The torque converter has a shutter and has had a shutter since the day I bought it. All they want to do is flush the transmission fluid they didn't want to change the torque converter or whatever it's causing the shutter when it was under warranty. They just wanted to continue to keep flushing the transmission to give the torque converter thinner fluid so that way it would continue to run properly instead of actually changing the problem. The started to happen when I had 60,000 mi on the car cuz I had them their way of fixing the transmission first. Then it happened again at approximately 80,000 mi. Have them fix it again. Then it happened again at 115,000, mi The transmission will slam into gear around 19 mph and then it will fluctuate and slam into gear around 30 to 40 mph as well and then once you get past those two spots the transmission seems to run normal.

Filed Aug 28, 2025 · Engine · CA

Rough Shifting at lower speeds when accelerating and deceleration. Very hard jerk while driving with family in the car. Hard jerk happened occasionally and produces no codes. Dealer and mechanic say they can't do anything without codes.

Filed Aug 19, 2024 · Transmission · MA

I am experiencing recurring issues with my vehicle that closely mirror the problems described in complaints with the federal safety agency IDs 11565876, 11490438, and 11489885. In July 2023, while driving through an intersection after stopping at a traffic light, I heard a loud clunking noise. Over the next 45 minutes, I noticed at least six additional clunk sounds at low speeds. I took the vehicle to the dealership at 51,244 miles, where I was informed that the transmission fluid was both dark and low. The dealership inquired if I had used the vehicle for towing, despite there being no tow hitch assembly. They recommended a transmission flush service, but within 2 to 3 weeks, I began experiencing transmission juddering at constant speeds and harsh shifting during acceleration. Despite multiple visits to the dealership, where I was advised that the vehicle needed time to "re-learn" driving patterns and that nothing was wrong, the issues persisted. Although the problem seemed to lessen, it reoccurred in 2024. At 73,656 miles, I returned to the dealership, where I was informed that the transmission fluid was once again dark and that the torque converter needed replacement. Throughout the period before the 60K powertrain warranty expired, I was repeatedly told that there are known issues with the 6-speed transmissions and torque converters, but since no "error codes" were present, the dealership could not authorize a warranty repair. Now that the vehicle is out of warranty, I am being advised to replace the torque converter at my own expense.

Filed May 3, 2024 · Engine · MD

My fiancé and children were driving our 2020 Honda pilot on May 2, 2024 when she started hearing a clunking noise and the vehicle, lost power as she was driving on interstate 70 she was able to get the vehicle to the side of the road safely, but the Indian was making loud clocking grinding sound with very little power to move This was very unsafe in a scary situation for her and the kids The car is not safe to drive like this

Filed Oct 18, 2022 · Acceleration, Transmission · AL

The vehicle is showing the same issues as found in the Honda Service Bulletin 20-029 for "9-Speed A/T Hard Upshift with Steady Acceleration", and an occasional hesitation or slip. Our Honda Pilot has a Honda 6-Speed Automatic Transmission and AWD. The transmission has just had a full service, which included a "transmission fluid exchange to include torque converter lines" and replacing the transmission filter. When watching the vehicle shift, the tachometer will spike RPMs, then drop well below, and rise to settle in-between with a hard upshift. This issue was extreme prior to the transmission service, especially given the vehicle has only 49k miles and was purchased brand new. The constant hard shift and slip is a safety hazard.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2020 Honda Pilot harsh shifting

Is harsh or hard shifting a common problem on the 2020 Honda Pilot?

6 of 497 owner complaints about the 2020 Honda Pilot (1%) mention harsh or hard shifting. The model year with the most reports is 2016.

Is there a recall or service bulletin for this on the 2020 Honda Pilot?

There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2020 Honda Pilot

Backup camera 62Stalling 40Collision warning 38Adaptive cruise 37Screen failure 36Lane assist 26Start-stop 21Check engine light 18Headlights 17Won't start 17Fuel pump 15Jerking 14Knocking 12Engine failure 11Hesitation 11Warning lights 11Loss of power 10Grinding brakes 6Shudder 6Fire or smoke 5Fuel gauge 5Sunroof shattered 5

All model years of the Honda Pilot

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