I cannot reverse with my car slamming on the brakes and it thinks I'm going to hit something when no one is behind
2024 Honda Prologue driver assistance complaints
Page 4 of 7: complaints 71 to 100 of 168, newest first, as owners wrote them.
At almost 20,000 miles my car shut itself off while I was still driving. I was slowing down to a stop but my car was not functioning properly, could not turn my car off, put in park or turn of parking break. I had to sit in the middle of the street for at least a minute until I was able to shut off my car and restart it again. I drove straight to the Honda dealership. Waiting on diagnostic results. Also, I have always had a problem reversing out of a parking space when it rains. The emergency sensor reads an object behind me and automatically breaks even though I am the only car in the parking lot. It takes me minutes to back out enough to turn my car.
See attached document for complaint.
1. Infotainment system completely shuts off at random moments and not form of reset will bring them to work again. 2. Forward Collision Warning: Will sound at times even if there is absolutely nothing ahead of you. 3. Lane departure is not always “available at this time”.
While driving my 2024 Honda Prologue, the automatic emergency braking system (part of Honda's Collision Mitigation Braking System) has activated unexpectedly and forcefully multiple times — with no obstacle or vehicle ahead. The most serious incident occurred on 6/28/2024, while traveling at approximately 70 mph. The vehicle suddenly slammed on the brakes without warning or any visible threat in the road. We did not crash, but the vehicle behind us narrowly avoided rear-ending us. This also happens about 50% of the time we reverse the vehicle. Given the potential severity of this defect — especially involving passenger injuries and potential crashes — I am deeply concerned. Many other Honda owners have reported similar phantom braking behavior across multiple models, and I believe this defect needs to be investigated urgently by the federal safety agency. Honda has not issued a recall or provided public guidance on how to disable or address the system, leaving drivers at risk.
Well i bought this Brand New car from HONDA PLANET in NJ UNION 2024 August have been have this issues with axles making clicking noises also when Stopping Suddenly in Reverse this is not normal have been taken to the dealership since i bought this car and its getting crazy for me for my comfort because i bought this car for my comfort use not to be feeling uncomfortable and not safe driving this car
While driving my 2024 Honda Prologue, the automatic emergency braking system (part of Honda's Collision Mitigation Braking System) has activated unexpectedly and forcefully multiple times — with no obstacle or vehicle ahead. The most serious incident occurred on [insert date], while traveling at approximately [insert speed] mph. The vehicle suddenly slammed on the brakes without warning or any visible threat in the road. The sudden stop caused whiplash injuries to my wife and two children, who were passengers in the vehicle. We did not crash, but the vehicle behind us narrowly avoided rear-ending us. I have attempted to get the vehicle serviced, but the nearest dealership told me there is a wait time of over a month, so no diagnostic has yet been performed. Given the potential severity of this defect — especially involving passenger injuries and potential crashes — I am deeply concerned. Many other Honda owners have reported similar phantom braking behavior across multiple models, and I believe this defect needs to be investigated urgently by the federal safety agency. Honda has not issued a recall or provided public guidance on how to disable or address the system, leaving drivers at risk.
When backing up randomly puts emergency brake on. In return you get whiplash. The car will then not move forward or back have to shut it off. It takes about 3 times for it to work again. The wipes with rain sensing on come on when hardly any rain but pouring and never turn on. The ev does not hold a charge for highway. Trip was 154 I had 280 on charge dies at 145.
Driving in the express lanes south of Atlanta in the rain, the vehicle's Automatic Emergency Braking system activated for no reason. There were no other vehicles around, and we were on a straightaway. It was such an abrupt deceleration that if another vehicle had been tailgating me, they probably would have run into me.
When I was taking my Prologue in reverse and will slam on the brakes even when there is nothing behind me. It happens frequently nothing behind me. As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 40% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out.
When I put the car in reverse the automatic emergency braking system engages multiple times. Though there are on abstracts on the path. I have to constantly keep pressing the parking brake multiple times in order to get out of my driveway in the morning and afternoon. This is a constant occurrence weather there it is raining or not raining.
During a storm when backing up out of parking spot the prologue did an emergency breaking procedure , engaging the parking break. (There was no one behind me or anything in the way) and left me stuck in the middle of the street until I could figure out what happened. I had to manually release the parking brake and as I did that, I then almost ran into someone that was trying to go around me while I was a full stop. Since this happened randomly, I was not fully sure what was going on . This creates a huge safety hazard when there is no reason for it. There are many reports of this in forums that say just turn it to warning only mode, which then removes a safety feature that 1, was paid for and 2 could actually prevent a accident
cuando obtuve el vehiculo a los 5 meses comenso con un golpeteo al girar el volante lo lleve al consecionario y me dijeron que tenia que cambiarle una pieza pero que no la tenian que tocaba esperar un tiempo. pregunte si no habia ningun problema y me dijeron que no que podia seguir conduciendo asi el vehiculo. yo lo lleve en el mes de enero y hasta el mes de abril me llamaron para decirme que la pieza habia llegado. esto me puso en riesgo porque ese golpe cada vez es mas fuerte. alguien externo me dijo que eso era muy peligroso andar asi porque me puedo quedar sin direccion en cualquier momento. el vehiculo nunca me dio una luz de advertencia.mi segungo problema es que cuando voy conduciendo el vehiculo frena bruscamente como si detectara algo en la carretera este es muy sensible y me parese peligroso porque si esto me lo hace en una via de alta velocidad puede causar un accidente, lo mismo pasa cuando doy reversa. este problema no lo he puesto en conocimiento de nadie
Driving very slowly with plenty of distance from me and the car in front of me, car's auto emergency braked HARD. Thought this was a one off but this happened it my other Prologue this week (we own 2) so I decided to report. Scary event that makes you think you hit something and could potentially cause whiplash
Crawling in traffic at low speed 5-10 miles per hour when the auto emergency brake initiated a complete hard stop for no reason. I was not in danger of hitting the car in front of me. Car braked so hard that I thought I had hit something.
Automatic braking is very sensitive, especially in the rain, and even more so when backing up in the rain. The unexpected braking happened to me at a rotary for no apparent reason, and numerous times in reverse. Service Vehicle Soon Light/(Propulsion System Failure) came on randomly at around 4000 miles. Within a day or so it turned off. Nothing with the car seemed to be effected. Then around 4500 symbol turned on again and has been on for a day or so. No notable issues.
When going in reverse my Prologue will slam on the brakes even when there is nothing behind me.
Around 500 miles into my lease the CV Balljoint is making a creaking noise. Now the noise extends to both front cv joints and the clicking or knocking sound is all the time, every turn now. Spoke to dealer and they said this is a known issue and they are working on it but nothing so far. In addition, the emergency braking system is too sensitive. On a small bump the car emergency braking kicked in and slammed on the brakes for no apparent reason. This happened over 14 times in the first 3 months. Eventually, I had to turn off my collision braking. Several times I thought the car tires exploded. Dangerous as I do not have control of brakes, steering, etc... everytime this happens.
While sitting idle at a traffic light, my forward collision notification beeped in spite of my Honda Prologue and the vehicle in front of me being completely still. Otherwise, no movement was taking place in front of my car. I captured this on camera during an incident when this occurred briefly. I would be happy for Honda to inspect this. I haven’t reported this to anyone else at this point. No other warning lights or messages indicated this could be a problem. This failure of my forward collision warning system has occurred about 50 times since purchasing this Prologue in late December of last year (over about 7,500 miles). At times, the beeping won’t stop unless I put the car in park. I learned the locations of the sensors behind the rear-view mirror and on the bumper. I cleaned the outer surfaces off to no effect.
Passenger side mirror will not move. Blind spot warning on passenger side/ mirror inoperative.
Anti-Braking System (ABS): The Anti-Braking System (ABS) malfunctioned, causing the car to unexpectedly slam on the brakes multiple times while backing up. This issue is likely related to a failure in the ABS sensors or control module. The component is available for inspection and was reported to the dealer. Transmission (Shifting into Neutral): The transmission failed by unexpectedly shifting into neutral while driving, preventing acceleration. This issue is likely related to a malfunction in the transmission control module (TCM) or related sensors. This component is available for inspection and was reported to the dealer. Anti-Braking System (ABS): This malfunction posed a significant safety risk. The car unexpectedly slamming on the brakes while backing out of the driveway onto the road causes a sudden stop, potentially leading to a collision with other vehicles as it takes several attempts of hitting the brakes or turning the emergency brake off to get the car to continue reversing out of the driveway. Transmission (Shifting into Neutral): This issue is extremely dangerous, especially on busy roads. When the vehicle unexpectedly shifted into neutral, I was unable to accelerate, which could have resulted in a dangerous situation if it had occurred on a highway or in heavy traffic, putting my family’s safety at risk. Both problems have been reported and inspected by the dealership but they were unable to reproduce the issues. I was told the auto braking system is performing as expected and is in the user manual and cannot be turned off which does not seem right. I have never driven a vehicle that cannot back out of a driveway without interruption. The Auto Braking System does display a message of "Rear Cross Traffic Auto Braking" when the brakes are initiated.
I was driving through a parking lot when I received the following warning messages “Brake System Failure,” “Service Stabilitrac,” “auto hold unavailable,” “ Brake assist failure. Press hard to brake. Speed limited.” I then tried to pull over in the parking lot and vehicle was extremely difficult to stop. I had to use both legs on the brake. While sitting waiting on a tow truck, I received another warning message that stated “Service High Voltage System.”
Tried charging my car and says high voltage service , then service vehicle soon light als the tire monitoring system is not working and reverse autobreak is too sensitive
Adaptive Cruise Control works when you set the preferred speed but won't slow down when a vehicle is in front. Tried changing gap adjustments but still not slowing down when there's a vehicle in front. It was completely working while I was driving it in the morning then in the afternoon I almost hit the vehicle in front of me due to my vehicle not slowing down.
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it. When backing you the car randomly puts on the break with nothing around the rear of the vehicle.
Where to begin? not even 2 weeks after having this vehicle it nearly caused a major accident and gave me whiplash & neck problems (have doctors documentation as proof) when the automatic breaking system hard breaked my vehicle twice in the same trip (20 minutes from work to home) with the second time resulting in my car skidding quite a few feet on a highway in the middle of rush hour traffic (want to note the distance in front of the car was quite significant both times) also both CV joint axles need replacing on top of rear passenger door is not the right size & often pops open. Honda dealership has my vehicle for 31 days back in December January stating parts for door would be in within the month and the cv axle would be beginning of march. here it is March 26th and I've heard nothing from the dealership after multiple attempts of trying to get a hold of them. also worked with Honda and opened a claim who also is ignoring my calls. I hardly want to touch the vehicle as I'm afraid of it causing a major accident or the door popping open as I'm driving with my children in the car.
I have two problems: 1. When I steer full left or right and move forward, I have clicking noise coming from the front. 2. Usually when I push break, my car gets into emergency brake .I guess the sensors are too sensitive and it gets into emergency break and stop the car without no reason.
The battery failed at 2k miles and needed to be replaced. Both axles need to be replaced due to failed CV joint. There is clicking with turns. When backing up, emergency braking engages and leads us to stop in the middle of busy roads. This is a safety issue.
The buttons for changing songs have not worked at random times after turning on the vehicle. Also the car has had some problems when it comes to detecting a vehicle in front causing the car to slow down when in adaptive cruise control
What component or system failed or malfunctioned, and is it available for inspection upon request? The emergency break system abruptly activates. It has happened on reverse and going forward. One of the times it happened while on reverse it was raining so I thought that was the issue but it has happened on other occasions too. While going forward it happens when I am in fact getting close to a car however there is no risk of a crash and the system over reacts. Instead of allowing me to break on my own smoothly it goes to a complete stop unexpectedly. How was your safety or the safety of others put at risk? The sudden breaking hurts my neck and back, and that of my passengers. It also puts my car at risk of getting rearended by the car behind me due to the sudden and complete stop. Ignoring the crying children that get scared by the sudden stop and think there has been an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I emailed the sales rep this morning to complain but no response yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
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