I got the high voltage battery warning error on my dashboard after one random night of charging. The error doesn’t go away after 3 days and at times, the vehicle could not charge. I contacted my salesman and he suggested a hard reset which involved turning off the car and keeping the car fobs at least 20ft away, which worked. However I’m still concerned there is an issue with the battery. The memory seat setting doesn’t connect to the profiles. It randomly picks between 1 and 2 whenever the car turns on. Guest profiles can’t have their name saved unless their Google account is connected. The speaker rattles when volume is higher than 20%. There’s a knocking/clicking sound whenever I steer left or right. I called the dealership on 1/22/25 but was told it is not an issue. The vehicle has about 800mi on it. Front and rear collision warning sensors are too sensitive. The default settings for both are “alert and brake” which had led to random braking when backing out of a parking spot AND random braking when I was driving on the road. Luckily no accidents occurred and I have turned both to alerts only.
2024 Honda Prologue driver assistance complaints
Page 6 of 7: complaints 131 to 160 of 168, newest first, as owners wrote them.
The car had an error with a front safety camera, the car stopped in the middle of an intersection and I had to coast into the nearest parking lot. The error cleared it self but Honda was of no help. The dealers do not know how to fix the cars.
Whenever it gets cold, the car will being to experience brake systems failure, it was suddenly only go 62MPH. On this particular occasion, the car died in the middle of the street, thus blocking the street and causing a police response. Contacted Honda Support and they advised it would be up to 2 hours to get it towed out of there. Police called their own tow truck, the tow trucks had issues with it not going into Transport Mode and stuck parking break. It was brought to the dealer for repair. I believe the car is not safe because there has been several failures of this nature during the cold and other general system failures that appear to be computer related. More than likely police information item is on file.
Safety issue 1 Automatic collision breaking is too sensitive when going in reverse. The vehicle locked up the brakes several times when I was trying to reverse causing myself and my family‘s heads to snap back suddenly. Safety issue 2 -knocking sound coming from the CV joint when backing up and turning at the same time. This usually happens when it’s cold outside. This is a safety issue because if the CV joint fails, this could cause loss of control of the vehicle while driving.
Automatic Emergency Braking is too sensitive. I have a one car garage and can not back out of my garage with the feature enabled. It continues to brake and set the parking brake until I disable the braking feature.
Adaptive Cruise Control and Lane Keeping Assistance was unavailable more than 4 times in one month. Got a propulsion waning light 3 times. On the third time, the dealer ordered a new EV Battery for my Prologue
When I was backing out of a parking spot the rear collision detection went off without any obstructions behind me. Although I was safe this could of caused bigger issues.
Vehicle abbrupted stops when driving with the front collision on. I drive up the same hill everyday and when slightly turning left along a curve going up hill, and if there is a parked car present on the right side of the road, the car will abruptedly stop. If I slow down to less than 20 mph, the car won't stop, but doesn't seem like it should happen at normal driving speeds.
When backing up with the auto braking on, the car will sometimes brake extremely hard when there is nothing behind me. Sometimes it almost won't let me backup at all as it keeps thinking there is something back there.
Sensors are highly sensitive, particularly regarding rear braking and parking maneuvers. There are never any objects or individuals behind me, yet the vehicle brakes automatically.
The warning system is over-sensitive. Front Collision Warning - The forward collision warning randomly comes on while driving. Once, I was coming to a stop and at least two car lengths away when the system alerted me. Another time, I was driving down the road, and no one was in front of me when the system came on. This is a safety issue to both the driver, passengers, and others on the road because if the car thinks it's too close when it's not, it could violently and abruptly stop, thus causing other vehicles around the driver to crash, too! Rear Cross Traffic Warning - When backing up, the system violently stops the car and throws it into park mode, and there is nothing behind the vehicle. It will do it three times if you try to put it in reverse after being violently stopped. This happens all the time. One time I was in a parking lot with no one around and this happened 3 times before I could safely back up and then drive. The current mitigation is to turn the Rear Cross Traffic Warning off. This is a safety issue because being stopped so violently and abruptly could cause neck and back injuries. This is also a safety issue for others because I have to turn the system off, and there could be an unfortunate accident the system is meant to prevent.
Front axels produce loud clicking and popping noises when turning sharper in both the left and right directions. This first started at 2,500 miles and seems to be getting progressively worse. Vehicle now has 3,500 miles on it. Sound is heard in both forward and reverse. Parking collision activates regularly when backing out of the garage. It aggressively stops the vehicle and will not allow it to move even though there is no obstruction. Emergency braking aggressively activated one time for an unknown reason.
I cannot back out of my garage or down my 20 foot driveway without the car emergency braking 2-3 times. There is nothing behind me. This happens every time. I had to disable the following features. - Park Assist with Braking - Rear Cross Traffic Braking
The automatic emergency front collision warning system is extremely sensitive and will warn you to break incessantly. Sometimes it is because the sun is shining brightly on it sometimes it’s when a car is parked and you are passing it. This poses a safety threat because I could break unexpectedly and cause someone to rear end me The incessant warning light is extremely
While backing up the car will slam on the brakes for no reason. It has done this twice with nothing behind me. Scary when you think you have got something.
The vehicle slams on its brakes during attempts to back up on a random basis. Strong safety concern when parallel parking and it stops several times in a row when it is nowhere close to a car. This also occurs in empty parking lots
CV Joint/ Axle. Also, rear collision warning system. CV Joint/Axle makes a very audible clicking sound when accelerating during a turn. Rear collision warning system hard brakes whenever you reverse even when there isn't anything there. the only solution is to disable it. I brought the vehicle to the honda dealership where i purchased it from and they confirmed there's an issue but said it's "normal". they were able to reproduce it The honda dealership inspected the vehicle. The CV Joint/Axle - i didn't notice any issues until i started hearing the sound. it was initially only when making right turns, but now it's heard when making right and left turns.
Specifically, I have encountered recurring problems with the vehicle's automatic braking system, as well as issues with the Honda Prologue app, both of which I believe compromise the vehicle's safety and performance. The vehicle's automatic braking system appears to be malfunctioning, as it has activated unexpectedly on multiple occasions, leading to near-miss accidents. On at least three occasions, the vehicle’s brakes have engaged without cause, even in situations where there is no obstruction or “phantom” vehicle detected. This automatic braking has not only been inappropriate but also posed a significant safety risk to both myself and other road users. The reverse braking system exhibits similar issues, activating without cause. Despite the alerts being on and the brakes not being engaged, the system’s warning signals still activate, leading to further confusion and potential danger. I have consulted with both the dealership and the Prologue forum, and it has been confirmed that this is an ongoing issue. However, the dealership has indicated that they have no immediate workaround or solution. The only suggested viableremedy has been to disable these safety features entirely, which negates the very purpose of having them. The Honda Prologue app, which is intended to provide critical vehicle information and allow remote monitoring and control, is also malfunctioning. I have been in communication with Honda for over two months regarding these issues, but unfortunately, no solution has been provided. The app is essential for monitoring vehicle functions such as theft prevention, charging status, and temperature control, all of which are key safety and convenience features. I am concerned about my ability to monitor the vehicle’s charging, especially given the increasing number of incidents involving electric vehicles catching fire during or after charging. Proper monitoring of charging status is crucial to avoid potential over overcharging and battery degradation.
When the car is in reverse it will slam on the brakes abruptly while flashing the cross traffic or rear collision warning lights when nothing is there. It’s very annoying and can be a safety hazard especially if it is icy or snowy. I have found myself sliding on ice and snow when in reverse because the vehicle slams on the brakes. I have almost hit things multiple times.
every time you drive out of our parking garage your warning system will slam on the brakes even if you are not even close to anything....the brake force is extreme and dangerous. extremely sensitive
The Automatic Emergency Braking system engages without any apparent reason leading to a very dangerous situation since the vehicle abruptly makes a hard stop. This is a real road safety issue.
Emergency braking in reverse will randomly engage while in reverse when there is no object that is potentially obstructing reverse. This is a safety issue as when it engages, other vehicles around may not be able to react as quickly and cause an impact. This has not been reported to manufacturer, it has been reported to dealer. Warning lamp for emergency breaking engaging and requires to be put in gear and engage manual break accordingly.
The forward collision sensor failed to work after 2500 miles, disabling my ability to use adaptive cruise control. I've thoroughly cleaned the area where the two sensors are and it made no difference.
About two weeks into having my Honda prologue. I started noticing a clicking sound. Every time I took sharp sharp turns my steering wheel is not centered. I took it to the dealer, thinking that it was a wheel misalignment. They told me that the alignment was in perfect shape I the steering wheel is still not Centered. when I drive. but dealer said they found no issues.... The rear crossing warning detects a person a lot of times even when there is no person behind the vehicle, it makes a sudden stops. I have gotten whiplash because of how hard the breaking system abruptly stops.
The steering doesn't return to the center after a hard turn. This requires me to manually return the steering to a neutral forward setup. Additionally, when it's rainy, the emergency rear braking is overly sensitive and will randomly activate.
When I reverse, from leaving home at our garage, multiple times the car will apply the brakes. It thinks there is something or someone behind me and applies the brakes to avoid hitting something. I ended up turning off the rear braking setting. I was also cruising along on the highway at 70MPH when the car turned off the the system. It shocked me because I wasn't expecting the gas pedal to be let up. It seemed like the car thought there was another car in front of me even though there were no cars for at least 3/4 mile . It turned off the front collision system. The sensors seem sensitive even though I cleaned the sensor/radar on the front windshield, the front camera, rear camera and the side door cameras.
Car has only 4,000 miles and the CV axels make a grinding noise when turning. Also the emergency braking will randomly go off when reversing the car.
The car just emergency brakes for no reason. This is an issue because what it decides to break one day while another car is near by or I am on the highway. Also, there is a cv joint clicking issue and there was a red car with a ! That popped up too, when I took it to the dealership they were no help.
Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages.
Brake system failure happened the day after I bought the vehicle and the dealer found no issues or errors than another brake failure occurred in one week. This could have caused a major accident to a point where my safety is in fear
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