When turning the vehicle, a clicking noise can be heard, intermittently. I have reported this to the dealership, they tell me they heard nothing. The car now has 20,000 miles and will need a tire rotation soon, I will then report it again. It appears the cv joint is the problem with many of these 2024 Honda Prologues. I’ve read, that a broken cv joint could cause loss of power, broken brake lines, and loss of control of the car. This clicking occurs mostly on hard turns, which I avoid due to potential damage and loss of control. There are no warning lights seen for this problem.
2024 Honda Prologue: sudden loss of power
11 of the 870 complaints about the 2024 Honda Prologue describe sudden loss of power.
- owner complaints
- 11
- of this car's complaints
- 1%
- recalls
- 0
Sudden loss of power by model year
- 20254
- 202411
What owners say
Subject: Safety Complaint – 2024 Honda Prologue – Clicking Noise When Turning (Possible CV Axle Defect) I am submitting a safety complaint regarding my 2024 Honda Prologue Touring due to a persistent clicking noise when turning, which appears to be related to the front axle or CV joint. Vehicle Information: Year: 2024 Make: Honda Model: Prologue Touring Mileage:10300 VIN: [XXX] Description of Issue: The vehicle produces a noticeable clicking/popping noise when turning left or right, especially at low speeds such as in parking lots or during tight turns. The noise is consistent and reproducible. The issue appears to originate from the front axle/drivetrain area and raises concern about potential failure of a critical drivetrain component. Safety Concern: This defect may indicate premature wear or failure of the CV joint or axle assembly. A failure of this component while driving could result in loss of power to the wheels and create a dangerous driving condition, increasing the risk of an accident. Dealer Response: I brought the vehicle to an authorized Honda dealership. The dealer acknowledged the issue but stated that no repair or fix is currently available and advised me to contact Honda directly. The issue remains unresolved. Additional Notes: Based on my research, multiple other owners are experiencing similar issues with the same vehicle, suggesting this may be a widespread defect rather than an isolated incident. I am requesting that the federal safety agency investigate this issue as a potential safety defect affecting the 2024 Honda Prologue. Thank you for your attention to this matter. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The CV axles on my vehicle are making a loud, rhythmic clicking noise, especially when accelerating or turning. This issue has become progressively worse and is now occurring during most driving maneuvers. My primary safety concern is a catastrophic mechanical failure where the axle could break or seize while the vehicle is in motion, leading to a sudden loss of power to the wheels or a potential loss of steering control. This poses a significant risk of a crash on the road.
My vehicle began producing loud clicking and popping noises from the front drivetrain during low-speed turns and acceleration around October 2025 at approximately 8,000 miles. I brought the vehicle to a Honda dealership for inspection, where the service department confirmed that both front CV axles were defective and recommended replacement. The replacement parts were initially backordered but have since arrived at the dealership. However, Honda has informed the dealer that the company is currently investigating this issue and does not consider it a safety concern at this time, and dealers have been instructed not to replace the axles unless there is obvious physical damage. As a result, the dealership has not repaired the vehicle despite diagnosing both axles as defective. I am concerned that premature failure of both front axles could lead to drivetrain malfunction or loss of power to the wheels while driving.
Broken/Clicking CV joints. This could lead to all loss of power transfer to the wheels, causing a sudden and unexpected stop to the vehicle while driving. Honda is aware of this defect, but has no permanent fix. This is confirmed by multiple Honda Service Centers. High Voltage Warning. Loss of heat, car will not charge, car shuts down/becomes undrivable, or enters "limp mode." This is an extreme safety issue. The car loses the ability to properly cool the main battery. This could result in thermal runaway (a rapid, uncontrollable, and self-sustaining increase in battery cell temperature), resulting in a fire that is difficult to extinguish, burns extremely hot, may reignite hours or days after the initial incident, and/or result in explosion. This is confirmed by multiple Honda Dealerships. The warning has occurred multiple times, even after multiple repair attempts.
Vehicle Information Year: 2024 Make: Honda Model: Prologue Purchase Date: February 10, 2025 Mileage at Time of Issue: Approximately 40,654 miles Date Problem Occurred: February 19, 2026 Complaint Description: I purchased a brand-new 2024 Honda Prologue on February 10, 2025. On February 19, 2026, I received a warning message on the dashboard that stated “Service High Voltage System.” At the time the warning appeared, the vehicle had approximately 40,654 miles on the odometer. This warning concerns me because the high-voltage system is a critical component of the vehicle’s electric power train. A malfunction in this system could potentially affect the vehicle’s ability to operate safely, charge properly, or maintain normal performance. Since this is an electric vehicle, any issue with the high-voltage system could create a safety risk, especially if the vehicle were to lose power or fail while driving. I am submitting this complaint so the issue can be documented and investigated in case other 2024 Honda Prologue vehicles experience the same problem. At the time of submitting this report, I am not aware of a recall addressing this issue. I will be taking the vehicle to a Honda dealership for inspection and will keep records of any diagnosis, warning codes, or repairs related to this problem.
The CV Joints on both sides of the front axel (left and right) were failing and replaced in December. They are already failing again and have to be replaced again. But Honda is just replacing them with the same parts, seemingly unconcerned that it poses a significant safety risk. Here is the summary as I understand it: A failing CV joint on a Honda Prologue often starts with clicking/popping noises when turning, vibrations, and potential power loss, but can escalate to the joint disintegrating, causing the axle to break, leading to the wheel locking up and potential loss of control, making the vehicle undrivable and unsafe. Many owners report issues with premature CV axle failure, characterized by these symptoms, sometimes leading to a complete axle replacement under warranty. The clunking noise is what has been the biggest teller for us, confirmed upon inspection. This started around 8k miles and was repaired around 8,900 miles. We're at 9,100 miles and it is failing again (january). It is covered under warranty - for now. But since they're just replacing them with the original parts that are failing (presumably because of the weight of the vehicle) this will keep happening. I shudder to think not only of the safety issues but the potential cost once the warranty ends - which isn't much longer.
Cv joints clicking. Local Honda service department is aware of the problem, but no fix for it. Service high voltage battery with reduced power. This just came up that limits driving. Heater stopped working. Infotainment center will black out on and off every time I turn on the car. Very dangerous when I forget and I’m backing out of my garage.
Multiple problems. Suspension/axles grinding and popping when go around corners, multiple messages to service high voltage system, complete loss of power while driving, loss of awd system, extremely loud thunking under hard acceleration (merging onto freeway etc), that shakes the whole car and can cause it to go off track a bit. deathtrap on wheels, dealer's no help, corporate is no help.
When accelerating from a stop, knocking clicking noises can be heard. At first, it was only while making a left turn, but now it can be heard when turning in either direction or going straight. It only happens at low speeds. This puts my safety and the safety of others at risk because a failure could result in loss of power to the wheel and/or control of the vehicle. The problem has been confirmed by the dealer and at first, I was told it here was no fix. I was also told it was normal for this vehicle. I completed a survey about my experience with the service department, and received a message that Honda identified a fix and that axles are on back order. No warning messages have appeared.
While driving, both screens went completely black. Without the screens I was not able to monitor speed, no access to headlights and no access to adjust one pedal driving mode. All audio stopped as well. At first I didn’t know if I lost power to the entire vehicle, which distracted me from driving. Once I got my bearings, quickly accessed that the vehicle did not lose power, I pulled over. No warning lights or messages prior to this incident. No warning at all. It took about 10 minutes before both screens came back on. Being unable to monitor vehicle status and unable to see speed and no access to multiple options without the screen, put my safety at risk and other people around me at risk. I have not taken it in for any inspection at this time. This just happened yesterday.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2024 Honda Prologue loss of power
Is sudden loss of power a common problem on the 2024 Honda Prologue?
11 of 870 owner complaints about the 2024 Honda Prologue (1%) mention sudden loss of power. The model year with the most reports is 2024.
Is there a recall or service bulletin for this on the 2024 Honda Prologue?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Honda Prologue
Steering noise 120Knocking 68Collision warning 25Backup camera 24Harsh shifting 24Screen failure 21Adaptive cruise 17Grinding brakes 16Phantom braking 16Lane assist 10Jerking 9Power steering loss 9Ball joint 5Headlights 5Wipers 5
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