Since XXX I have been experiencing an issue with my 2017 Honda Ridgeline RTL-E where it intermittently jogs,steers or veers to the left for a few feet before re-correcting itself right sometimes over correcting to the right. I have to grab the wheel to stop this from happening. Sometimes it's really pronounced and sometimes it's barely noticeable. I am very sensitive to it and know what it feels like and I know how bad it gets where it actually has changed lanes into the left lane and re-corrected back to the right lane. Normally it shifts a foot or two and corrects back to the right. It is most noticeable when I am in cruise control and accelerate or decelerate with a few clicks but it does it when you add or remove torque to the engine as well. I've been trying to work with the Serra Honda dealership in [XXX], American Honda Corporate and my extended warranty. Corporate and the warranty company are are both willing to pay for repairs if the dealership can replicate it to give them a diagnosis. Since last year, all routine maintenance has been done including the timing belt, struts, and all fluids. Since I have owned the truck there have been recall repairs done for the fuel injection, torque converter, and rear subframe. In addition, the transmission failed and was recently replaced under warranty. After every repair the dealership has required that we replicate the issue but has proven difficult to replicate on short test drives since it is intermittent and seems to come and go in varies in severity. Honda corporate has suggested I trade in or sell it on my own and not spend the money on trying to diagnose it. I do not want to sell a problematic truck to anyone and run the risk of them getting in an accident especially in ice and snow. It is a safety concern. I would like Honda to either fix it or but it at a reasonable price. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Honda Ridgeline adaptive cruise problems
37 of the 2,245 owner complaints about the Honda Ridgeline describe adaptive cruise control problems, most of them for the 2017 model year.
- owner complaints
- 37
- worst model year
- 2017
- typical repair cost reported
- $2,000
- typical mileage
- 16,000
By model year
Often reported together
Collision warning 9Lane assist 8Warning lights 5Headlights 5ABS 4Jerking 3Check engine light 3Misfire 2
Trouble codes mentioned
U3000 3
What owners say
Complete failure of most safety system’s systems as well as adaptive cruise control. Is reported this is a very common problem due to failure of front camera Contacted Honda and was told owner responsible for repairs.
The windshield camera for the cruise control malfunctioned. Excessive warning lights is a distraction. Not using cruise control on long trips is stressful. Seems like a common problem on these vehicles.
Receiving pop up faults on instrument panel. ie battery low voltage, adaptive cruise sys problem, road departure mitigation sys problem, Sys problem detected shift to park, to start engine brake and push start, idle stop engine will not restart all of these issue donot throw codes to the main ECM or BCM so dealer can't trace the problem. This has been going on since march 2025
The vehicle's front-facing monocular camera experienced an internal component failure that triggered a permanent error code U3000-49. This hardware failure instantly disabled multiple core safety features simultaneously, including the Adaptive Cruise Control, Lane Keeping Assist (LKAS), Road Departure Mitigation, and Collision Mitigation Braking System (CMBS) ABS Braking and High Beam Support with all dash lights remaining on. The sudden, unexpected loss of automatic safety braking and driver-assist features while moving poses an immediate highway safety risk.
When driving the vehicle suddenly displayed warning and failure lights for the following: Adaptive Cruise Control, Lane Keep Assist, Road Departure, High Beam Support, and Collision Mitigation. The vehicle in the past regularly experiences issues with oncoming traffic (especially on 2 lane roads) when it comes to auto braking and forward crash warnings so I immediately brought the vehicle home as I was worried for my safety and the safety of others on the road that if these systems were now warning of malfunction the vehicle might auto brake in traffic for no reason and cause a crash. I took the vehicle in following this as I looked online and discovered there were multiple recalls on this vehicle for other various issues and I wanted the dealer to fix those in addition to determining if this was part of one of the recalls also. The dealership has diagnosed the issue as the forward multi-purpose camera and is stating it needs to be replaced to correct the safety issues of the vehicle. I reviewed online and found that just a coupe years ago this part was approx $800 and the dealer is not charging over $1600 for the part. The other issue is that I paid for the part and the dealer claims this part will not even ship until August 26 (over a month away). Additionally I have further researched this issue and found that it is a common failure on Honda and Acura vehicles and creates a major safety concern, yet Honda Motors has refused to address the issue and handle this as a recall as it should be done. New vehicles should not be regularly experiencing catastrophic safety system failures regularly and the manufacture not be held liable for the damages and not be able to fix the part or car in a timely manner. The fact the parts are in such short supply and backorder further attests to the common failure of this part. I would appreciate your immediate review and action of this matter to ensure that Honda is held accountable for the major safety failures they have created.
My 2021 Honda Ridgeline Sport experienced failure of the forward-facing Honda Sensing camera system. This camera controls safety features including Collision Mitigation Braking, Lane Keeping Assist, and Adaptive Cruise Control. The failure disables safety assistance features. Honda acknowledged the issue but refused to provide full repair coverage and only offered $941 toward a repair costing significantly more. I believe a safety-related camera failure should be investigated as a potential defect
The contact owns a 2018 Honda Ridgeline. The contact stated that while driving approximately 50-55 MPH on I-40 Westbound to I-25 and making a turn in a construction zone, the passenger’s side air bag deployed without warning or impact to the vehicle. There were no reported injuries. The air bag control message was displayed after the failure. Two days later, the system indicators produced a failure with the road departure mitigation, collision mitigation, trailer stability control field assist, vehicle stability control, power steering, air bag system, and adaptive cruise control. The brake system warning light was illuminated after the parking brake was released. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 56,850.
Multiple warning lights appeared and remained illuminated on my dash, all related to safety features (LKAS, ACC, CMBS AND ROAD DEPARTURE). The problem was confirmed by Capitol Honda Service Department. The vehicle was scanned and stored DTC was found at INTEGRATED DRIVER SUPPORT SYSTEM. U3000-49 MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC FAILURE. The DTC was set as hard code, unable to clear. RECOMMEND REPLACING MULTIPURPOSE CAMERA AND PERFORMING CALIBRATION. The estimate I was initially given for the cost of the repair parts and labor was close to $2,000. The repair was necessary because the inoperable safety features directly affects my safety on the road as well as the safety of others. Honda Sensing is a suite of driver-assist safety technologies that use cameras, radar, and sensors to monitor the vehicle's surroundings, alert the driver to potential hazards, and provide automatic steering and braking assistance to help prevent collisions. Key features include Collision Mitigation Braking, which applies the brakes to avoid or mitigate a crash; Adaptive Cruise Control, which maintains a set distance behind the leading vehicle; and Lane Keeping Assist, which provides subtle steering adjustments to keep the vehicle centered in its lane.
2021 Honda Ridgeline RTL-E. Part number 36160-T6Z-A62-M1 failure, hard code U3000-49. Results in total loss of Honda Sense Safety system. Including Collision Mitigation Braking System, Road Departure Mitigation System, Adaptive Cruise Control, Lane Keeping Assist System, Traffic Sign Recognition, Auto High-Beam Headlights. This appears to be a fairly common issue across Honda models where the multipurpose camera fails, generally due to heat from exposure to sun. The replacement cost and required re-calibration via the dealer is ~$2000. Living in northern California with extreme heat, I will assume this problem will resurface after a few years resulting in another $2000+ repair.
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1‑888‑234‑2138. Honda's number for this recall is YI7.
Recall number 24V321000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.
- Risk
- An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the rearview camera wiring harness, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact Honda's customer service at 1‑888‑234‑2138. Honda's number for this recall is 6RW.
Recall number 22V867000 · Recall details
Questions about the Honda Ridgeline adaptive cruise
Which Honda Ridgeline years have adaptive cruise control problems problems?
The model years with the most reports are 2017 (8 complaints), 2021 (6 complaints) and 2018 (3 complaints).
How much does it cost to fix adaptive cruise control problems on the Honda Ridgeline?
Owners who mentioned a price put the repair at about $2,000 (median of 9 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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