2011 Hyundai Elantra: broken coil spring

Filed Oct 3, 2023 · Suspension · IL

On February 14, 2023, around 6:30 PM the right front passenger front coil spring broke on my 2011 Hyundai Elantra. I was driving while crossing railroad tracks when the front end dropped down on the right side and the car wouldn’t move. I continued to push the accelerator to get my car off the tracks and on the side of the road- spring cut my tire ripping the inner tire wall. I made several calls to Hyundai (Springfield IL Dealership) and they informed although there was a current recall (number 15V629000) on this issue, I was advised that my VIN did not qualify. The reasoning was that my car's physical address didn’t qualify for the recall. I contested this with appropriate documentation that clearly showed the broken pieces with corrosion. I ended up suffering the cost of the towing bill and replacement of both strut assemblies. In March 2023, I received a recall (campaign - 984) to have an underbody cavity wax and anti-corrosion spray applied to prevent corrosion of components due to road salt. So, as I attempted to point out to Hyundai that my car and perhaps many others were at risk for these potentially fatal risk.

Filed Mar 24, 2023 · Suspension · MA

On 8/14/2021 I entered the federal safety agency complaint number 11429117. This was in regard to a fractured front coil spring in my 2011 Hyundai Elantra. Although there was a current recall (number 15V629000) on this issue, I was advised that my VIN did not qualify. Apparently the reasoning was that my car was built in a different location in Alabama. I contested this with appropriate documention that clearly showed the broken pieces with corrosion. I ended up suffering the cost of replacement of both strut assemblies. As I had to go to an independent shop for my service I sent and escalated my issue through Hyundai to no avail. So now it's March 2023, and I receive a recall (excuse me, campaign - 984) to have an underbody cavity wax and anti corrosion spray applied to prevent corrosion of components due to road salt. So, as I attempted to pont out to Hyundain in 2021, my car and perhaps many others were at risk for these potentially fatal failures. Fortunately my spring broke as I entered my garage. others may not have been so lucky. A break at high speed could take out a tire and that's the ball game. Continuing with the metaphor, Hyundai dropped the ball big time on this.

Filed Aug 14, 2021 · Suspension · MA

2011 Hyundai Elantra. Driver side coil spring fractured. I had both front struts/springs replaced. I have all parts. This is a safety issue as the missing piece can cause the vehicle to lose control. Fortunately mine broke as I entered my garage. As my local dealer could not see my car for 7-10 days, I opted for local repair. I brought my documentation and parts to my local dealer for validation. Before I did anything, I verified that there was a recall on this exact issue (number 15V629000). My VIN did not appear nor was I ever notified of the recall. I then began to chase Hyundai for reimbursement. I will attach my communications with them. Basically I was denied as the VIN was not on the list and I was further told that they do not reimburse for non dealer repairs which is incorrect, as I started my process on their campaign website which addresses reimbursement.

Filed Mar 13, 2021 · Steering, Suspension · 62,000 miles · NJ

I have already reported my problem regarding the recall #107096 for suspension front spring coil. The federal safety agency campaign id 15v629000; date: oct. 7, 2015 if a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash...and wanted to update since I have since contacted hyundai. This was their reply: campaigns and recalls are VIN specific, therefore, your 2011 elantra may have been produced in the same time period as the affected vehicles but at a different factory. Not all elantra's for this time period were recalled. Only the affected VIN's. My vehicle was manufactured during the affected dates, but they are apparently only VIN specific. My concern is that I had the same problem and the coil spring fractured...if others outside the VIN specific are also experiencing the problem maybe they need to expand the recall for this potentially deadly problems and would like to warn others to get this checked even though hyundai will not cover the problem.

Filed Feb 20, 2021 · Suspension, Wheels · 62,000 miles · NJ

While driving my husband heard a loud pop. Immediately the front passenger tire went flat which caused severe loss of control. Thankfully he was on a local road with no other cars at the time. Apparently a coil spring fractured off and slashed the tire. This spring still looked brand new yet it just sheered off which must be some type of defect in manufacturing of the part. While researching this I found a recall #107096 for suspension front spring coil yet my 2011 elantra does not show up for this recall? This defect in the spring coil could have caused catastrophic effects if we were driving faster on highway. I haven't yet been able to contact hyundai in regards to this yet but you should be aware....this defect which could be deadly depending on the circumstances. I now have to pay $1000 to repair the struts and coils on both sides. I'm not sure why hyundai has not recalled all cars, but this must be addressed for safety.

Filed Jul 7, 2020 · Suspension · MN

According to my mechanic, rust on my coil spring caused it to fracture while driving and puncture my tire. My mechanic said it was "crazy" because there was a fresh fracture from it "snapping". I did some research and it sounds just like hyundai recall #133. This recall involved rusting of the coil spring to 2011 hyundai elantras in states that use salt for snow removal, such as minnesota. I live in mn, so I called hyundai to see if my car was included in the recall. They said it was not. I am wondering if it should have been considering there were known and similar issues with other vehicles of the same year, make, and model in minnesota. It should be noted, my vehicle was originally purchased in another state (I think louisiana or mississippi) and was not brought up to minnesota until 2013. After which I purchased it.

Filed Apr 14, 2020 · Suspension · 130,000 miles · RI

Both front coils broke of the entire strut assembly needed to be replaced. One of the coil spring fractured and ruptured the front passenger tire. This happen drive at 20 MPH on a city street.

Filed Dec 2, 2019 · Suspension · 167,000 miles · IN

Tl* the contact owns a 2011 hyundai elantra. While driving 25 MPH over a bump in the road, the coil spring fractured and ruptured the front passenger tire. The contact inspected the vehicle himself and found that pieces of the coil spring penetrated the front passenger tire. The vehicle was not taken to the dealer. The manufacturer was contacted and stated that the VIN was not included in the federal safety agency campaign number: 15v629000 (suspension). The vehicle was not repaired. The failure mileage was 167,000.

Filed Oct 18, 2019 · Suspension · 88,560 miles · NY

Was driving the car and felt something rubbing the tire. Took it to a mechanic and he said the driver's side front coil spring broke and dug a groove in the tire. Had it replaced and noticed there was a recall for this year make and model. It was for VIN numbers that started with kmhd which mine does. I called hyundai customer care and they said it wasn't for my specific VIN number. I explained that it was same vehicle and not just coincidence that it's exactly what happened as in the recall. They told me to submit a bunch of documents showing repair bill, proof of payment and proof of ownership and have the repair inspected by a hyundai dealer. After jumping through all these hoops for possible reimbursement, I was told they wont reimburse because it's VIN specific. (then why did they make me go through all that?) if the vehicle had been driven much longer it would have punctured the tire. Furthermore if my son had been on the highway doing 55mph and that happened, I believe it would have veered the car into oncoming traffic. I sure hope no one gets injured or worse because they didn't recall all of the 2011 hyundai elantras and only certain ones.I will keep fighting until I get reimbursed and will never purchase another hyundai vehicle. It was for campaign133

Filed May 2, 2019 · Suspension · 81,700 miles · PA

Tl* the contact owns a 2011 hyundai elantra. While driving 30 MPH, the coil spring snapped on the front driver's side and was dragging against the inside of the front driver's side tire. The contact pulled the vehicle over to the side of the road. The vehicle was currently at an independent mechanic for diagnostic testing. The manufacturer was contacted and stated that there were no recalls. The dealer was not contacted. The failure mileage was 81,700.

Filed Apr 16, 2019 · Suspension · 64,000 miles · PA

As I was driving down the road less then a mile from home. I heard a loud clunking sound and seen a part of my coil spring bouncing across the road in my rearview mirror. I have already had to replace the coil spring on the driver side of this car as at another time when pulling out of a parking spot the coil spring broke off and punctured the tire.

Filed Apr 1, 2019 · Suspension · 133,645 miles · NY

Front coil spring fractured and contacted tire. Luckily I was pulling out of my parking spot. By the looks of the damage to the tire, I am very fortunate I have been like this and not at any level of speed. The following morning I looked into the problem and found an article by edmond in may 2015 that talked about your organization recalling hyundai elantra's?s for front coil spring problems. From the article this is exactly what happened to my car. I called hyundai corporation they said it was not up for a recall. Two calls to dealerships I was again told there was no recall. Please force hyundai to recall this potentially deadly accident waiting to happen at their expense. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).