Vehicle was serviced to remediate Recall 271- backup camera replacement in January, 2025. In June 2026, vehicle is exhibiting the same issue. Rear camera is non functional in the following ways: 1. Vehicle is shifted to reverse, backup camera does not function; 2. Vehicle is in park backup camera button is pressed, backup camera does not function.
2021 Hyundai Elantra: backup camera failure
12 of the 132 complaints about the 2021 Hyundai Elantra describe backup camera failure.
- owner complaints
- 12
- of this car's complaints
- 9%
- recalls
- 0
Backup camera failure by model year
What owners say
I am filing a complaint regarding a safety recall repair for my vehicle that is not being handled in a timely or reasonable manner by an authorized dealership Delray Hyundai 655 NE Sixth Ave, Delray Beach. Vehicle Information: 2021 Hyundai Elantra SE VIN: [XXX] Recall Information: the federal safety agency Recall #24V879000 Recall #271 – Backup Camera Inspection/Replacement This recall involves a failure of the backup camera system, which directly impacts visibility while reversing and poses a safety risk. The manufacturer has indicated that a remedy is available; however, the dealership I contacted is refusing to perform recall repairs on weekends and is only offering an appointment more than a month out (scheduled for May 4th). Given that this is a safety-related recall affecting rear visibility, this delay is unreasonable and places me at continued risk while operating the vehicle. I rely on my vehicle daily and should not be required to wait an extended period for a safety recall repair that is already available. Additionally, limiting recall repairs to weekday-only appointments creates an unnecessary barrier for consumers who work standard business hours. I am requesting that this issue be reviewed, and that appropriate action be taken to ensure dealerships are providing timely access to safety recall repairs, especially when the defect impacts vehicle safety. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My back up camera fails to work consistently. This issue appears to only worsen with every use. Sometimes to screen will appear half on and half off. I have yet to receive any notice of a recall and would like to get this fixed if at all possible. Thank you!
The reverse camera does not work
High Beam Assist, Check Rear Cross-Traffic Safety System, Check Blind-spot safety system, Check forward safety system, Check Lane Keep Assist System, Traction Control disabled. ALL of those messages came on while driving. Rear backup camera quit working, reverse lights do not engage. No remedy for recall still. Vehicle is unsafe to operate without recall being fixed. This is my only transportation, FIX it!!!
Back up Camera. When reversing cannot see out back window do to incline of glass making hard to reverse. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There was not any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear.
I am writing to file a formal complaint regarding a significant safety issue with my vehicle’s backup camera system. The backup camera consistently malfunctions, displaying glitchy images with distorted lines across the screen. This issue renders the camera essentially unusable, as it fails to provide a clear view of the area behind the vehicle, posing a serious safety hazard. This malfunction directly impacts my ability to safely reverse, especially in crowded areas where visibility is crucial. The camera’s unreliability puts pedestrians and other drivers at risk, as I am unable to fully ensure that my path is clear when reversing. I strongly believe this defect poses a significant safety concern that needs to be addressed by the manufacturer. I request that the federal safety agency investigate this issue and take appropriate action to ensure that this problem is resolved for myself and the many other affected vehicle owners. Thank you for your attention to this matter.
Rear backup camera suddenly stopped working and when in reverse the sensors kick in and breaks the vehicle when there's no object or vehicle behind. Also the code for the backup sensor came up but dealer didn't do anything.
Since last year around 55k miles, my backup camera has stoped working. The first incident happened as I was about to back out of my garage. I opened the garage door and put my car into reverse. As I looked down at the screen and began to back up, I realized the screen showed me an image of a closed garage door ever though the door was open. Almost as if it had taken a screenshot or froze. The second occurrence was similar except it was when I was parking in a job site parking lot. When I put my car in reverse to park, what came on my screen was the image of the highway about 15 minutes prior. I’ve had several experiences like this where the backup camera freezes, has static-like lines all over the screen, discoloration, or delayed effects. This is dangerous because if someone is looking down at the screen and doesn’t realize the backup camera is giving an incorrect output, this can result in an accident (whether it be a single car or multiple car accident). This is because you can end up hitting something/someone if you get delayed feedback on the camera and don’t realize.
Back up camera doesn’t work. When put in reverse the screen is static and when you press the back up camera button it won’t turn on
I was driving using cruise control when suddenly I got the error message “Check Forward Safety System” and my cruise control no longer functions. Turned car off and back on and message is still there. As the emergency braking system stopped working, this is a safety issue. Have not taken it to dealer yet. The car has other software/electrical issues related to the reverse camera and Apple CarPlay. There seems to be several software issues with this car.
car problems started with back up camera not working, it has caused dash lights to go out, headlights to go out while driving safety sensors to sound for no reason. I have also started having problems with radio flashing and going blank. The vehicle has been checked by Hyundai dealer they did say back up camera bad but no answers for rest of issues.there were no warning lights prior to any of these problems. I still do not know what is really wrong and cannot drive vehicle at night or bad weather for fear of losing headlights. Vehicle is 2021 hyundai elantra with 10,500 miles on it.
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Related recalls
No recalls on record for this model year.
Questions about the 2021 Hyundai Elantra backup camera
Is backup camera failure a common problem on the 2021 Hyundai Elantra?
12 of 132 owner complaints about the 2021 Hyundai Elantra (9%) mention backup camera failure. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2021 Hyundai Elantra?
There are 0 recalls and 38 service bulletins for the same area of the car. Check them below with your VIN.
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