Loss of connectivity or interruptions in the middle of using Bluelink Service functions
Hyundai technical service bulletin 25-01-024H-1 TSB for 2016-2023 Hyundai Sonata, 2017-2021, 2023-2025 Hyundai Elantra and 2017-2018, 2020-2023 Hyundai Santa Fe and others.
- Bulletin number
- 25-01-024H-1 TSB (9C1)
- Component
- Electrical system
- Summary
- Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
Owners of these vehicles have filed 3,254 complaints in the electrical category.
Vehicles covered
- Hyundai Sonata 2016-2023 20162017201820192020202120222023
- Hyundai Elantra 2017-2021, 2023-2025 20172018201920202021202320242025
- Hyundai Santa Fe 2017-2018, 2020-2023 201720182020202120222023
- Hyundai Tucson 2016-2024 20172018201920202021202220232024
- Hyundai Palisade 2020-2025 202020212022202320242025
- Hyundai Accent 2018-2022 20182019202020212022
- Hyundai Ioniq 5 2022-2025 2022202320242025
- Hyundai Veloster 2019-2021 201920202021
- Hyundai Santa Fe Sport 2017-2018 20172018
- Hyundai Kona 2018-2023 201820192020202120222023
- Hyundai Sonata Hybrid 2016-2023 20162017201820192020202120222023
- Hyundai Tucson Hybrid 2022-2024 202220232024
- Hyundai Santa Cruz 2022-2024 202220232024
- Hyundai Santa Fe Hybrid 2021-2023 202120222023
- Hyundai Kona Electric 2019-2023 20192020202120222023
- Hyundai Venue 2020-2025 202020212022202320242025
- Hyundai Elantra Hybrid 2021, 2023-2025 2021202320242025
- Hyundai Ioniq 6 2023-2025 202320242025
- Hyundai Ioniq Hybrid 2017-2022 201720182019202020212022
- Hyundai Elantra GT 2018-2020 201820192020
- Hyundai Veloster N 2019-2022 2019202020212022
- Hyundai Sonata Plug-In Hybrid 2016-2019 2016201720182019
- Hyundai Santa Fe Plug-In Hybrid 2022-2023 20222023
- Hyundai Elantra N 2022-2025 2022202320242025
- Hyundai Ioniq Plug-In Hybrid 2018-2022 20182019202020212022
- Hyundai Tucson Plug-In Hybrid 2022-2024 202220232024
- Hyundai Santa Fe XL 2019 2019
- Hyundai Ioniq Electric 2017-2021 20172018201920202021
- Hyundai Nexo 2019-2025 2019202020212022202320242025
- Hyundai Kona N 2022-2023 20222023
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