While driving at highway speeds on freeway, the vehicle suddenly presented warning message, "Stop vehicle and check power supply". Immediately after the warning appeared, the vehicle experienced a rapid loss of propulsion and entered a "limp mode", gradually losing power over the course of a few minutes as it limped into a safer location to wait for tow services. The sudden loss of drive power on an active freeway put the safety of myself and other motorists at risk, forcing me to navigate the vehicle off the roadway and onto a side street at an extremely low speed. The vehicle was subsequently towed to a certified Hyundai dealership. The dealership reported that the vehicle's battery was completely drained, leaving the car entirely unresponsive and unable to turn on. The dealership is currently inspecting the vehicle and has requested additional time to diagnose the root cause. The vehicle and its components are available for inspection.
The worst 2025 Hyundai Ioniq 5 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical229
- Fuel system67
- Transmission58
- Driver assistance31
- Engine20
- Acceleration16
- Brakes5
- Steering5
- Airbags3
- Body3
- Seat belts2
- Tires2
- Wheels2
- Visibility1
Specific symptoms reported on the 2025 Hyundai Ioniq 5
Loss of power 40Won't shift 19Adaptive cruise 15Lane assist 9Battery drain 7
Recalls 9
Suspension: critical fasteners
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Ioniq 9 vehicles. The fasteners for the rear suspension may loosen and detach, which can result in a loss of vehicle control.
- Risk
- A loss of vehicle control increases the risk of a crash.
- Remedy
- Dealers will inspect and replace the rear suspension fasteners and perform a rear vehicle alignment, as necessary, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 303. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on May 20, 2026.
Recall number 26V314000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2025-2026 IONIQ 5 and 2026 IONIQ 9 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
- Risk
- An electrical short in the high voltage battery system increases the risk of a fire.
- Remedy
- Dealers will inspect and tighten the bus bar retention bolts and replace the battery system assembly, as necessary, free of charge. Owner notification letters were mailed April 3, 2026. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 294. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on February 7, 2026.
Recall number 26V068000 · Recall details
Seat belts: front: retractor
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The seat belt retractors for the driver and front passenger seats may not be securely fastened.
- Risk
- An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect and secure the seat belt retractors, as necessary, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 287. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on November 19, 2025.
Recall number 25V797000 · Recall details
Suspension: critical fasteners
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 electric vehicles. Certain rear suspension alignment adjustment bolts may have been improperly tightened, which can cause a loss of vehicle stability control.
- Risk
- A loss of vehicle stability control increases the risk of a crash.
- Remedy
- Dealers will replace the adjustment bolts, align the wheels, and replace tires if necessary, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 284. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on September 13, 2025.
Recall number 25V605000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
- Risk
- An electrical short in the high voltage battery system increases the risk of a fire.
- Remedy
- Owners are advised to park their vehicles outside and away from structures until the recall remedy is complete. Dealers will inspect and repair the high voltage battery system, as necessary, free of charge. Owner notification letters were mailed August 25, 2025. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 280.
Recall number 25V482000 · Recall details
Exterior lighting: headlights
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 vehicles. The right-side headlight may have an incorrect headlight aim label, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
- Remedy
- Hyundai will mail owners a corrected label with inspection and installation instructions. Owners may bring their vehicle to a dealer for the repair, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 279.
Recall number 25V373000 · Recall details
Service brakes, hydraulic: power assist: electric: control module: software
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with left-foot braking (LFB) and N e-shift features. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated. Additionally, the vehicle may continue to accelerate after the pedal is released and the vehicle's N e-shift feature is engaged.
- Risk
- Reduced braking performance and unexpected, continued acceleration increase the risk of a crash.
- Remedy
- Owners are advised not to use the LFB or N e-Shift features until the remedy has been performed. The IEB and VCU software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed April 25, 2025. This recall replaces the federal safety agency recall number 25V‑065. Vehicles repaired under the previous recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 277.
Recall number 25V235000 · Recall details
Air bags: side/window
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 EV vehicles. The rear floor wiring harness may contain an open circuit, which can result in the rear side air bag not deploying as intended.
- Risk
- A rear side air bag that does not deploy as intended can increase the risk of injury in a crash.
- Remedy
- Dealers will inspect and replace the rear floor wiring harness, as necessary, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 274.
Recall number 25V064000 · Recall details
Service brakes, hydraulic: power assist: electric: control module: software
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with a left-foot braking (LFB) feature. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated.
- Risk
- Reduced braking performance can increase the distance required to stop the vehicle, increasing the risk of a crash.
- Remedy
- Owners who have not received the recall remedy are advised not to use the LFB feature until the updated remedy has been performed. Additionally, owners who have received the recall remedy are advised not to use the 'N' E-shift feature until the updated remedy has been performed. Dealers will update the IEB and VCU software, free of charge. Owner notification letters were mailed March 12, 2025. This recall is replaced by the federal safety agency recall number 25V‑235. Vehicles already repaired under this recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 275.
Recall number 25V065000 · Recall details
Technical service bulletins for the 2025 Hyundai Ioniq 5 44
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Malfunction Indicator Lamp (MIL) illumination and false battery overtemperature fault diagnosis caused by...
- Malfunction Indicator Lamp (MIL) illumination and false battery overtemperature fault diagnosis caused by...
- Certain 2022 – 2024 model year IONIQ 5, 2024 model year IONIQ 5 Robotaxi, and 2023 – 2025 model year IONIQ...
- 12V battery drainage due to the scheduled climate feature
- 12V battery drainage due to the scheduled climate feature
- High-frequency noise from the front motor area during low-speed deceleration
- Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger...
- DTC P1E3000 while charging
- This bulletin provides information related to the navigation and head unit software changes introduced in...
- No START/READY condition when pressing the START/STOP Button (SSB).
2025 Hyundai Ioniq 5 fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| Electric motor Electric 318 mi range | RWD | 73-131 | 69-100 | 71-115 MPGe |
| Electric motor Electric 290 mi range | AWD | 84-116 | 72-96 | 78-106 MPGe |
What 2025 Hyundai Ioniq 5 owners say
Most recent owner complaints, unedited.
The vehicle uses an in-cabin infrared camera to monitor driver vigilance. The camera has known limitations "seeing" the driver's eyes through certain glasses, including regular prescription glasses needed for driving. Because of this limitation, the system incorrectly believes that the driver is being inattentive and looking away from the road. Alarms are activated, and eventually the ADASs indicated (adaptive cruise control, lane keep assist) deactivate suddenly at highway speeds, putting the occupants of the vehicle as well as other vehicles at risk from distraction and the sudden slowdown and potential veering from the lane. Hyundai has known technical service bulletins about this issue but no remedies (telling drivers not to use their prescription glasses or to pick glasses based on their infrared light transmissibility is not a solution).
Second failure of the Integrated Charging Control Unit (ICCU) on this 2025 IONIQ 5. The ICCU stopped charging the 12-volt battery, leaving the vehicle unable to start. This is the second time the ICCU has failed and required replacement in approximately one year. The vehicle was towed to the dealer. ICCU failure can cause a loss of drive power while driving; this failure was discovered while parked. Earlier model years (2022-2024 IONIQ 5) are covered by recall 24V‑868 for this same defect; this 2025 vehicle is outside that recall population and has now failed twice.
On XXX, while driving my 2025 Hyundai Ioniq 5 on a local road, the vehicle suddenly lost power and would not accelerate beyond 40 MPH. There was no prior warning. I had not yet merged onto the expressway. Had this happened at highway speed, I would have been unable to keep up with traffic, which would have created a serious risk of a collision. I continued driving at reduced speed until I could safely pull into a gas station. Once stopped, the instrument cluster displayed "Stop vehicle and check power supply." About 10 minutes later, with the vehicle parked and still on, it displayed "Check 12V battery. Stop safely and engage parking brake." Roughly 10-15 minutes after that, the vehicle shut down completely and could not be restarted. The vehicle was towed to Gerald Hyundai in [XXX] on that day. On XXX, the dealer confirmed that the Integrated Charging Control Unit (ICCU) and a fuse failed and had to be ordered for replacement. The vehicle is less than one year old. I am aware of numerous reports of ICCU and 12V battery failures on this model, and my experience is consistent with them. A sudden loss of propulsion while driving is a safety hazard, and I am concerned this defect can occur without warning at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting a serious suspected brake malfunction involving my 2025 Hyundai IONIQ 5, VIN [XXX]. While driving straight on a wet road during rainy conditions, I pressed the brake pedal to slow down. The pedal felt soft and sank toward the floor, but the vehicle did not slow down or respond as expected. The vehicle continued moving, and an accident occurred. The vehicle sustained major damage and may be a total loss. I am concerned that the braking system may have malfunctioned. I am requesting that the federal safety agency review this incident for a possible safety-related defect affecting the braking system of the 2025 Hyundai IONIQ 5. I request that this complaint be considered alongside other reports of braking problems involving the same vehicle or braking components. I would like the vehicle and its braking system to be inspected before it is dismantled or disposed of, and I ask that relevant diagnostic information be preserved. Please investigate whether this incident may be related to a safety defect that could affect other drivers. Additional information, including the accident date, vehicle mileage, warning lights, and accident report, can be provided as available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am writing to document my case regarding my leased 2025 Hyundai Ioniq 5 XRT. Vehicle: 2025 Ioniq 5 XRT, VIN [XXX] Lease start / delivery date: Odometer: 4,368 miles Servicing dealer: Stevinson Hyundai, [XXX] Case number: XXX What happened: On Saturday, XXX, while I was driving, the vehicle displayed "Stop vehicle and check power supply" with the red 12V battery warning and the master warning light, and power was limited to approximately 25 mph. The high-voltage battery was at 66 percent. I was able to get the vehicle home at reduced speed, and Hyundai Roadside Assistance towed it to the dealer the same day. The symptoms are consistent with an ICCU failure, pending the dealer's diagnosis. Photos of the instrument cluster are attached. I consider a sudden loss of drive power at 4,368 miles to be a safety-related defect, and I have reported it to the federal safety agency. My situation: This is one of two vehicles in our household, and both of us need to get to work. The dealer is about 30 miles from my home. I am without transportation as of September 19. What I am requesting: 1. Written authorization for a rental vehicle starting immediately and continuing until my vehicle is repaired and returned, including the approved daily rate and how billing or reimbursement will work. 2. A parts availability check and estimated repair date as soon as the dealer confirms the diagnosis. 3. If the vehicle is out of service for an extended period, reimbursement of my lease payments for the time I cannot use it. 4. Confirmation of the warranty coverage that applies to the ICCU on this VIN, including any extended ICCU coverage. I am keeping a record of the days the vehicle is out of service, starting XXX. Please reply in writing so I have everything documented. Thank you for your help, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driving at highway speeds, the front end feels unstable. It feels as if the tires are jumping around and will move the car to the right or left. It is difficult to maintain control. I had it into the dealer shortly after I bought the car to complain about what I thought was a front end alignment problem. They didn't think there was an issue until they got it into the shop. They said afterwords that it WAS OUT OF LINE. But their fix did not hold, so I went in again for the one year maintenace and mentioned the problem, but they said it was not out of line. Well, The problem still exists. Something serious is wrong and needs to be fixed.
Full electrical power system failure. Heard a loud pop noise emanating from under the rear seats of the car. The power. Failure lights came on and the car lost power. We were able to get the car to slowly drive back to the garage where it completely shut down and was inoperable from that point on. Car has been towed to the local dealer for diagnostics and repair.
On 8/30 my vehicle experienced a power loss on a highway (reported here separately). I took the car to the dealership and they could not replicate the error and gave the vehicle back to me on 9/4. Later that day I had to drive 2 hours north to a wedding in the mountains. At 9:30pm my vehicle experienced a full drive power loss on an unlighted, curving, rural 2-lane mountain road in an area with minimal cell phone service. I tried to restart the vehicle several times and could not get any power. I called roadside assistance and had to wait over 2 hours in the dark on a winding mountain road for the tow truck to find us and then be towed 40 minutes away to the nearest dealership where my car is still sitting waiting to be looked at (2 hours away from where I live)
Driving home near my apartment, I had to join a busy highway from a full stop. I found a small gap and tried to accelerate to quickly merge into traffic, when my car made a high pitched alert noise and noticably did not accelerate beyond about 25 miles per hour on a 45-50mph highway with heavy traffic. I turned on my hazards and still ended up with a line up of cars honking behind me. Flooring the accelerator did absolutely nothing to increase my speed. On slight downhills I could get up to about 40mph but as soon as it leveled off my speed went back down to limping along. I was able to exit the highway at slow speed and tried to parallel park in an avaialble spot but could not reverse. I tried to drive on toward my house but the car could not make it up the hill even with the full accelerator pedal down. People were stuck behind me on my street so I turned the car off and back on again and the car appeared to resume normal operation and I was able to drive up the hill. I took the car to the dealer and they were "not able to replicate the error". They did fix a seat belt recall and updated the software for my ECU and said to come back if it happened again...
Compare the 2025 Hyundai Ioniq 5
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Other model years
Questions about the 2025 Hyundai Ioniq 5
Is the 2025 Hyundai Ioniq 5 reliable?
Owners have filed 302 complaints about the 2025 Hyundai Ioniq 5, close to a typical Ioniq 5 model year.
What is the most common problem with the 2025 Hyundai Ioniq 5?
Electrical system, with 229 complaints. Next is fuel system (67).
How many recalls does the 2025 Hyundai Ioniq 5 have?
9 recalls, covering suspension, electrical system and seat belts.
Was there a recall on the 2025 Hyundai Ioniq 5 electrical?
Yes, 2 recalls: 26V068000, 25V482000. Check your VIN to see if your car still needs the free repair.
What year does the Hyundai Ioniq 5 have the most electrical problems?
The Hyundai Ioniq 5 model years with the most electrical complaints are 2022 (307 complaints), 2023 (273 complaints) and 2025 (229 complaints).
What gas mileage does the 2025 Hyundai Ioniq 5 get?
The 2025 Hyundai Ioniq 5 is rated at 71-115 MPGe combined, with up to 318 miles of range.
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