My 2020 Kona 2.OL failed an oil test losing 2.5 quarts in 960 miles, stalled on the highway, and blows oil out the tailpipe. Hyundai (Case #43141313) is denying repair coverage because my VIN was excluded from Recall 21V301000. This recall needs to be expanded to include my VIN.
The worst 2020 Hyundai Kona problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine113
- Transmission20
- Electrical11
- Driver assistance9
- Acceleration7
- Steering7
- Fuel system4
- Brakes3
- Airbags2
- Body2
- Suspension2
- Visibility2
- Wheels2
- Lights1
- Seats1
Specific symptoms reported on the 2020 Hyundai Kona
Stalling 37Check engine light 33Engine failure 24Knocking 17Oil consumption 16Fire or smoke 6Hesitation 6Loss of power 6Grinding brakes 5
Trouble codes owners of the 2020 Hyundai Kona mention
P1327 5P0017 2
Recalls 2
Engine
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
- Risk
- A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
- Remedy
- Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1‑855‑371‑9460.
Recall number 21V301000 · Recall details
Equipment: other: labels
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2020 Kona vehicles. The certification label may indicate incorrect Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 567, "Certification" and 110, "Tire Selection and Rims."
- Risk
- An incorrect GAWR could result in the vehicle being overloaded, increasing the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will install new label stickers displaying the correct GAWR over the affected areas of the certification label, free of charge. The recall began March 2, 2020. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 187.
Recall number 20V022000 · Recall details
See all 2 recalls for the 2020 Hyundai Kona
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Loss of Motive Power
the federal safety agency received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitionersâ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODIâs evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to the federal safety agency which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. Â There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in the federal safety agency's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, the federal safety agency does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing the federal safety agencyâs reasons for denial of the petition will be published. The reference numbers for the complaints to the federal safety agency cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to
DP22003
Technical service bulletins for the 2020 Hyundai Kona 85
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin provides information related to the navigation and head unit software changes introduced in...
- Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger...
- Higher-than-expected engine oil consumption
- Higher-than-expected engine oil consumption
- Difficulty starting in cold weather
- The federal safety agency has issued an urgent safety advisory regarding dangerous, counterfeit...
- The federal safety agency has identified the presence of substandard and dangerous driver’s-side airbag...
- In response to this trend, we engineered a software upgrade that addresses the social media theft method...
- Hyundai has settled a class action lawsuit that alleges that certain Hyundai and Kia Class Vehicles...
- A Class Action settlement regarding the TRW Airbag was recently decided
2020 Hyundai Kona fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 1.6L 4‑cyl | FWD | 28 | 32 | 30 |
| 2.0L 4‑cyl | FWD | 27 | 33 | 30 |
| 2.0L 4‑cyl | AWD | 26 | 30 | 28 |
| 1.6L 4‑cyl | AWD | 26 | 29 | 27 |
What 2020 Hyundai Kona owners say
Most recent owner complaints, unedited.
The contact owns a 2020 Hyundai Kona. The contact stated that while driving at 35 MPH, the accelerator pedal was depressed, but the vehicle hesitated, and there was white smoke coming from the exhaust. The vehicle was towed to an independent mechanic, where the contact was advised to take the vehicle to a dealer. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 53,976.
COMPONENT THAT FAILED: The engine short block piston rings (related to the federal safety agency recall 203) failed, causing severe cylinder wall scoring. The vehicle is currently located at an authorized Hyundai dealership and is available for manufacturer or the federal safety agency inspection. SAFETY RISK; The defective piston rings caused severe internal oil consumption, resulting in hydraulic oil starvation. This creates a high risk of sudden engine stalling, catastrophic engine seizure, and complete loss of motive power while driving in traffic. CONFIRMATION AND INSPECTION: Yes, the defect has been confirmed. The current Hyundai dealership performed a boroscope inspection, which physically confirmed severe vertical metal scoring in cylinder 3. They also documented that the engine was 1.5q low on oil with zero external leaks, confirming internal consumption. Despite physical proof of the recall defect, the manufacturer is currently refusing to honor the recall repair. WARNING LAMPS/SYMPTOMS: The check engine light illuminated, logging exhaust camshaft timing correlation codes (P0017). This first April 2026 at 169,000 miles. This timing code is a secondary hydraulic symptom caused by the severe internal oil starvation originating from priary lower block cylinder scoring defect.
I was fortunate to check my daughter's oil and noticed that it was almost empty. I alerted the dealer because I recently got an oil change and thought there was a leak, but no oil was on the driveway. The dealer performed an oil consumption test. They said it was 1 quart per 1,000 miles and this is acceptable. There are other models that are on the recall list, but mine is not. The dealer and Hyundai said that they will not pay for repairs because it is out of warranty. The bigger issue here is that Hyundai is aware of this issue (oil burning fast in these vehicles) and they are not warning owners to check their oil. This is a cute car and it is driven by college age girls who do not think about checking oil. If the oil runs dry, the engine can seize up and the car will stop. This can cause an accident and possible fatality. I am very concerned about the safety of my daughter and others. I have 5 quarts of oil in my daughters trunk to top it off regularly. This information needs to be given to owners of these vehicles to increase awareness of the problem an prevent a tragedy.
The contact owns a 2020 Hyundai Kona. The vehicle was taken to the dealer to be repaired under the federal safety agency Campaign Number: 21V301000 (Engine); however, the dealer was unable to perform the recall repair because the vehicle had not experienced a failure associated with the recall and there were no fault codes displayed or retrieved associated with the recall. However, an independent mechanic recommended that the engine be replaced. The contact provided the dealer with the fault codes and the failures that the independent mechanic had found; however, the dealer was unable to retrieve the same fault codes. The contact stated that the check engine warning light was illuminated. The manufacturer was notified of the failure and agreed with the dealer and refused additional assistance. The vehicle was not repaired.
The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle was repaired under the federal safety agency Campaign Number: 21V301000 (Engine); however, the recall repair failed to prevent the failure from occurring. The contact stated that while driving at various speeds, the vehicle lost motive power and failed to restart using the ignition key. The vehicle was towed to a dealer, Capital Hyundai of Greensboro (801 E Bessemer Ave, Greensboro, NC 27405), where it remained for further diagnosis. The contact stated that during the prior recall repair, the Continuously Variable Valve Timing (CVVT) assembly, Engine Control Module (ECM), and Body Control Module (BCM) were replaced, a solenoid was installed, and the engine was inspected but not replaced. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 72,000.
Leaking oil...burns exceptionally fast even with dealership services. Pistons not sealed, melts new spark plugs, misfire on cylinder 3
My 2020 Hyundai Kona experienced an engine-related malfunction. An authorized Hyundai dealer inspected the vehicle, confirmed diagnostic code P1327, and determined that the complete engine required replacement. Hyundai authorized the replacement, and the vehicle remained out of service for approximately two weeks. The engine defect created a safety concern because an engine malfunction could cause reduced or complete loss of motive power while driving, increasing the risk of a crash. The dealer inspected and removed the original engine; I do not know whether it remains available for further inspection, but the repair order and diagnostic records are available. I am filing this complaint so the federal safety agency can document this engine failure and determine whether it is related to the federal safety agency Campaign 21V301 / Hyundai Recall 203 and whether additional investigation or corrective action is warranted.
I received the recall, brought the Kona in had the software download. Now the engine code indicates engine issues with the safety code. Hyundai customer service representatives stars because the issue wasn't found and the software download completed this doesn't fall under the recall. I do have an appointment to bring the Kona into the dealership but because Hyundai states it is no longer under the recall I am responsible for the towing and will not be remembursed. When I initially brought the vehicle in I was told if the pistons and engine codes appears under the recall layer on towing and replacement of the engine is covered. I was also told my engine covered up to 150,000 miles. Even through I only have 65,000 Hyndai dealer and customer service stated it is not as this is only if the engine showed signs at the time of the software download. This is absolutely wrong to be treated like this and been advised by my local mechanic this does appear to be part of the recall, will deregulate, or engine could seize up causing a safety issue.
I am filing a safety complaint against Scott Stark’s South Point Hyundai for selling me a vehicle with an active open safety recall, a blown transmission, an A/C failure, and a dry-rotted tire. Before returning the car for service under a promised 1,000-mile warranty, my sister, who has worked for Corporate Hyundai for 15 years, helped me conduct a full intake baseline inspection at her dealership. We performed a recorded 360-degree video inspection, took high-resolution photos of every square inch, and ran full computer diagnostics, which confirmed zero tool marks on any bolts under the hood or on the transmission, and all diagnostic readings were perfectly recorded. South Point Hyundai kept my vehicle for 10 days for repairs, making excuses about test drives and failing to find technicians. However, a hidden GPS tracker tucked deep under my passenger side carpet meticulously documented every single time the vehicle moved or remained completely stationary on their lot. Upon picking up the vehicle, my sister scanned the car immediately with her diagnostic computer. The readings are now completely erratic and all over the place compared to the baseline corporate readings we documented 10 days prior. Physical inspection reveals that bolts have been turned, internal components have been actively tampered with, and parts have been structurally altered. The evidence directly indicates that this dealership used my personal vehicle as an unauthorized parts donor vehicle to harvest components, severely compromising its mechanical integrity, structural reliability, and overall road safety. This severe tampering has left the vehicle completely unsafe to operate. We possess full video evidence, high-resolution photographs, GPS tracking logs, and comparative corporate Hyundai diagnostic data verifying this severe mechanical fraud. I have turned this info over to Corporate Hyundai, the DMV, and federal enforcement agencies due to safety risks.
Compare the 2020 Hyundai Kona
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Other model years
Questions about the 2020 Hyundai Kona
Is the 2020 Hyundai Kona reliable?
Owners have filed 162 complaints about the 2020 Hyundai Kona, 1.4 times a typical Kona model year.
What is the 2020 Hyundai Kona year score?
The 2020 Hyundai Kona scores 63 out of 100 (average). The score compares it with the other model years of the Hyundai Kona: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2020 Hyundai Kona?
Engine and cooling, with 113 complaints, typically around 17,000 miles. Next is transmission (20).
How many recalls does the 2020 Hyundai Kona have?
2 recalls, covering engine and equipment.
Was there a recall on the 2020 Hyundai Kona engine?
Yes, 1 recall: 21V301000. Check your VIN to see if your car still needs the free repair.
What year does the Hyundai Kona have bad engine?
The Hyundai Kona model years with the most engine complaints are 2019 (144 complaints), 2020 (113 complaints) and 2021 (81 complaints).
What gas mileage does the 2020 Hyundai Kona get?
Official estimates for the 2020 Hyundai Kona range from 27 to 30 mpg combined. The most efficient version (1.6L 4-cyl, FWD) gets 28 city and 32 highway.
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