Our vehicle has been for repairs to columbia hyundai in montgomery, ohio four times in less than two years. The main culprit that has been the primary reason for these service repairs has been the cam phasers. This time, most recently, 16 mar 2016, I was informed by the service department that the cam phasers were in need of replacement once again. This also required the timing chain and tensioner to be replaced which is in line with the continued issues with the cam phasers ongoing issues. Additionally, I was informed that the oil control valve needs replaced. This is significance because the manufacturer has known of this issue since it put out a technical bulletin in may 2009. The total cost of repairs is nearly $1,300 including hyundai refusing to cover the cam phasers, despite this being less than one year from the last date of replacement by columbia hyundai. Today, I was forced to drive my vehicle home despite breaking down without even having left the dealership lot. The van broke down several more times on the way home and within less than a mile from the dealership. I forced the van to drive despite the check engine light flashing as previously reported to the dealership and despite the hard rough idling and tremendous loss of power that nearly resulted in a head on collision between myself and another vehicle at a nearby intersection. This has gone on long enough and despite hyundai's efforts to assist us by covering the repairs the first time, refunding me the amount that I was charged the second time due to fighting over the timing of the incident. The third time this happened the dealership covered the cost, but took so long for the repairs and it still resulted in the cam phasers being diagnosed a fourth time as needing replacement. This time hyundai refused to do any services and wanted to charge nearly $1,300 for the total repair costs!
Hyundai Entourage check engine light comes on
17 of the 288 owner complaints about the Hyundai Entourage describe check engine light, most of them for the 2007 model year.
- owner complaints
- 17
- worst model year
- 2007
- typical mileage
- 72,000
By model year
Often reported together
What owners say
When I tried to pull out onto the highway, the accelerator wouldn't work. The van was coasting slowly, but the gas pedal had no effect, even pushed down to the floor. I was able to pull off to the side of the road, and the ESC off light, and the check engine light were both on. I turned the vehicle on and off, and it started working again. The check engine light is still on. This is a major safety issue. I was lucky that day, because there wasn't any traffic coming, but if I was on a busier highway, it could have caused a major accident.
My wife and I first brought our vehicle to columbia hyundai/acura in montgomery, ohio for a severe loss of power while she was driving. The incident nearly caused my wife and children to be rear-ended while trying to accelerate to highway speeds, which is 65 MPH, here in the greater cincinnati area on interstate 275. Hyundai did warranty the work performed by their service shop at columbia hyundai, but only after it was revealed to me that the hyundai warranty only applied to the original owners. This was not something I was aware of and even the sales manager at jake sweeney used cars and I commented on how great this warranty was for me and my family because hyundai stands by it. Well, they did not want to honor any of it until I illustrated that this was a defect in their vehicle and asking me to pay the costs of the repairs and associated repairs was ridiculous. The issue involved the cam phasers of the engine and were repaired along with other parts and a recall item addressed. Not less than one year ago, prior to my family and I going on vacation, we brought the van back for the same reason, although I did not notice any hesitations, the mechanic who test drove it did. It was the cam phasers once again. This time hyundai only was willing to cover half of the repair costs, which left me with nearly $1,100 in total costs for a rental vehicle, fuel and the costs of parts and labor. This deeply affected our finances and nearly cancelled the vacation to florida I had been saving up for well over a year. Having no choice, I paid the costs, and took possession of the van after paying. I had not even left the dealership driveway when the check engine light came back on! My son was in the car with me and I have video of this occurring. The issue with the power loss happened again and still occurs today as recently as a few days ago with my wife & children in the van!
Tl*the contact owns a 2008 hyundai entourage. The contact stated that while driving at approximately 55 MPH, the engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the wiring harness failed causing damage to the transmission. As a result, the wiring harness was replaced and transmission was repaired. The manufacturer was notified of the failure and stated that the VIN was not included in the federal safety agency campaign number: 06v356000 (electrical system). The approximate failure mileage was 67,000.
Dash 'engine light' activated, check by dealer revealed transmission issue. Trany solenoid and wire harness need replacement. Dealer or hyundai motor would not include wire harness in warranty though it was stated it shorted and caused malfunction. The complete cost of repairs should be covered under 10 yr / 100000 warranty. Note: refer the federal safety agency electrical harness recall, #06v356000. This covered 07 vehicles, which is when my vehicle was built. Note: hyundai motors case # [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The dealer says this happens when the gas cap is not on properly closed. The check engine light comes on and the ESC light comes on. This causes the car to lose power and almost stall. The only way to get the engine running right again is to turn it off and restart after about 30 seconds. This first happened to me on the bqe in brooklyn. This was in 2011 3 months after I purchased the car used from the hyundai dealer second hand. Last week it happened 3 times. I was at a stoplight and when I started up the check engine light went on and the ESC light came on and I suddenly I lost power confusing the cars behind me. When I start up again the ESC light is out but the check engine light is still on. I find this is dangerous and needs to be corrected. I am afraid this will happen on the highway and I lose power, brakes and power steering!.
We purchased '07 hyundai entourage in 2009. We had several minor problems that year, which we overlooked as result of normal maintenance. However, we now think otherwise as the electrical system seems to be faulty! Issues: replaced battery three times within 1 year. Remote entry stopped working for sliding doors, they lock/unlock but do not open/close. Sliding door on driver's side doesn't work via switch inside the door or ceiling console. At times our doors slide open while driving! From beginning, a large quantity of watery like substance leaking from engine area. Mechanic tightened a gasket during an oil change which temporarily lightened the problem...but it continues to this day. Every mechanic has mentioned this leak but cannot determine origin. Engine light came on 2 years ago, we were told to replace electronic throttle control ($1500!). However, light turns off for extended periods of time (loose wire? Poor battery? Faulty computer?), so we're hesitant to order that part...feel like the computer is faulty. Couple of week's ago the air bag light came on and will not turn off, even though we have not been in a collision. Driver's turn signal burns out within three weeks of replacement, it's been this way since day one. A few days ago the driver's side door wasn't responding to the keyless remote...it remained locked even as all other doors unlocked...curious to see if this becomes a recurring problem. Additionally, the latch on the driver's side sliding door broke off several months ago, followed by the passenger sliding door latch one month ago, with regular use. Not happy with this vehicle! We got a lemon, we believe the electrical system/computer is faulty, and we feel it should be the manufacturer's responsibility to repair...this is the first step that we're taking towards a complaint. Any feedback/assistance welcomed.
Tl* the contact owns a 2008 hyundai entourage. The contact was driving approximately 45 MPH when the ESC and check engine warning indicators illuminated on the instrument panel. There was also a complete loss of engine power. The vehicle was coasted to the side of the road and after waiting one hour, the vehicle was able to be restarted and resumed normal operation. The vehicle was not repaired or diagnosed. The manufacturer was notified of the problem. The approximate failure mileage was 72,000.
I have called hyundai and asked about recalls, they say there are none. But my brake lights continue to stay on and my cel is on and it shows a bad computer. I feel the computer should be replaced by dealer not at my expense.
We were recently driving on the high way, when the ESC off and check engine light came on. My engine was still on, but I lost acceleration and had to pull over and restart the van. I had to do this three times before the ESC off light turned off and I regained the ability to accelerate. For the last two weeks every morning I will start the van and the same problem happens, I have to leave the van on for a few minutes and then turn it off and on again multiple times before the ESC off lights turns off and I regain acceleration. This is dangerous since we're now afraid to drive on the high way and lose power.
Related recalls
No recalls on record for this model year.
Questions about the Hyundai Entourage check engine light
Why does the check engine light come on in the Hyundai Entourage?
Owners who report it most often also describe sudden loss of power, engine stalls while driving and doors won't lock, open or latch.
Which Hyundai Entourage years have check engine light problems?
The model years with the most reports are 2007 (9 complaints) and 2008 (8 complaints).
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