2011 Hyundai Genesis: brake failure

Filed Jun 22, 2020 · Brakes · 145,000 miles · GA

Ibrake failure! Hydraulic module assy failure was driving the vehicle and during the drive, my brake all of a sudden became soft and required me to push all the way to the floor to stop the car. I believe it's referred to as spongy brakes. I took the car to an independent mechanic shop and they diagnosed a faulty hydraulic module assembly. I also called the dealer and they mentioned there was a recall on the brake fluid due to its potential to cause corrosion in the brake system. The dealer is now quoting me ~$3,400 to repair and replace the hydraulic module assy. Wow!! I called hyundai USA and they said since the car was out of warranty they would not cover the repair, I informed them of the recall on fluid and they said it does not cover the parts that were damaged by the bad fluid. This is unfair and excessive behavior on the part hyundai. Clearly they recognized the fluid was damaging brake components but are unwilling to cover related repairs. The brakes on this car are an accident waiting to happening since the brakes are failing. I would not buy another hyundai vehicle knowing they won't cover critical safety components. Others have voiced the same issue with no support from hyundai.

Filed May 20, 2019 · Brakes, Electrical · 98,000 miles · AZ

Recall on car back in 2014 for brake failure. Improper fluid used causing ABS assist module to fail resulting in soft break pedal. Purchased vehicle in 2014 used and never told of this issue after purchasing vehicle nor never sent any info. Electrical problems , drive seat wont respond , wind shield wipers randomly turning on . Tail lights not working also on recall. This notification also never sent to use resulting in the vehicle being rear ended last year . Passenger seat head rest deployed and not drivers. Car was fixed and a couple of weeks ago the passenger head reset deployed again hitting my daughter and at the same exploded and came of its frame landing in the back seat. Hyundia dealer wont do anything other than whats on recall now.

Filed Nov 29, 2018 · Brakes, Steering · 59,900 miles · PA

Steering is extremely tight and difficult to turn. Brake failure, had it checked out by the dealer who "fixed" it, however, the problem came back on after 3 weeks.

Filed Sep 5, 2018 · 75,111 miles · SC

Since purchasing the car, used, in 2014, we have had numerous, random instances where the brake pedal went all the way to the floor. It's happened in all types of weather and temperatures. We presently have around 76k miles. I've had the car in for checkups to our mechanic twice, with no findings. The problem happened again this morning, while my wife, who is 9mo pregnant was driving to work. Until today I did not research the issue online. I found today that our car was among the batch that did eventually get the fluid swap done(recall). Ours was done when we bought it. They did not inform us that the problem was actually the hecu unit. Today, I called our local hyundai dealer, who told me they would be glad to replace it, but that we would be paying for it all. I have loved the car, but I'm fairly disgusted that hyundai has so many documented cases of this part failing, yet will not replace it. The brake pedal, at any speed, randomly loses pressure, and goes all the way to the floor. Once there, they feel like the brake pads fell out. The vehicle stops, but very abruptly. Its terrifying. The last time it happened was roughly may 2018. Does not seem to matter if we are pulling out of the garage, riding through the neighborhood, or driving on the highway. Happens in all variety of situations. Tonight, we left the car at my in-laws because my wife is afraid to drive her own car.

Filed Jan 20, 2017 · Brakes · 46,000 miles · NJ

Tl* the contact owns a 2011 hyundai genesis. The contact stated that the brakes failed even when the pedal was depressed to the floor. The dealer stated that the hydraulic electronic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 46,000. Updated 05/30/17*lj

Filed May 18, 2016 · Electrical, Engine · 27,162 miles · LA

Power steering stopped working while n motion on highway while turning n curve case #5206878, front door power window switch replaced, brakes went out suddenly while getting off interstate traveling from one sate to another, engine replaced, radiator cracked & split, alternator replaced

Filed Apr 29, 2016 · Brakes · 68,000 miles · CA

Tl* the contact owns a 2011 hyundai genesis. While driving 35 MPH merging into traffic, there was no response when the brake pedal was depressed. The brakes failed and the vehicle jumped a curb. There were no injuries. The front bumper and front and rear wheels were damaged. The vehicle was towed to a dealer where it was diagnosed that the rear braking system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was 68,000.

Filed Mar 11, 2016 · Acceleration · 57,385 miles · FL · crash

My 2011 hyundai genesis engaged in unintended sudden acceleration on 3/9/16 at 5:35 pm, in tampa, fl, resulting in a crash into a dwelling at 306 west frances avenue, tampa, fl.33607. Vehicle was in the process of being parked on side of house when it all of a sudden accelerated and applying the brakes failed to stop it

Filed Mar 8, 2016 · Brakes · 63,000 miles · CA

The brake pedal would become soft while driving and would travel to the floor with little to no stopping power. Several times both on city streets and freeways the vehicle became difficult to slow or stop and almost resulted in several collisions. The vehicle had been recalled and previously serviced with new brake fluid per the federal safety agency campaign 13v489000. At 59,000 miles I had alerted the hyundai service department about the brake failure. They were unable to reproduce the problem. The problem persisted and now they were able to reproduce the issue. The intermittent failure of the brake system is life threatening and needs to be addressed. Their is quite obviously degradation of the brake system components due to the original brake fluid not having corrosion inhibitors.

Filed Jan 31, 2014 · Brakes · 73,400 miles · TX

Twice in last month I was driving in traffic and had a total loss of brakes almost hitting the car directly in front of me. I pushed the brake pedal in both cases to the floor and my car was not stopping. I was able to get the car to finally slow down after pushing the petal against the floor as hard as I could. Needless to say this was a very frightening experience both times. I took the vehicle in to the dealership after receiving a recall notice in the mail. I was told that they replaced the brake fluid per the 114 recall and that they were able to reproduce the stopping issue. The dealership stated that the ABS module was not operating properly and that it was going to be a $2200 fix that I was responsible for paying for and that the recall did not cover the required parts and labor and that the warranty and extended warranty that I have would not cover the repairs. It seems they only replaced the fluid that was causing the issue with the module, but would not take responsibility for replacing the critical parts that the brake fluid compromised. I can not afford to fix this car and am being treated like it is my responsibility to fix the issue they caused. I am still driving an unsafe car because I have no choice. What is my recourse?