Hyundai Genesis grinding brakes problems

Filed May 25, 2022 · Engine · 39,750 miles · CA

I bought the car new, it has 39k miles on it. 5k miles ago while repairing the water pump under the 10 year powertrain warranty, I reported to the dealership the engine was making bad knocking/grinding sounds at startup and the oil consumption was high. The dealership dismissed this as "normal" for this car. 2 weeks ago the engine seized up without warning, no loss of power or harshness, no engine check light or low pressure warning. I had just left the I15 in rush hour traffic traveling at 70mph. The starter could barely turn the engine, I thought it was a flat battery. After some time I managed to restart the engine that now sounded like a machine gun and limp a few miles home. I tried replacing the oil, which I do on a regular basis, and it contained metal fragments. The warranty expired in Dec 21 but I still contacted the dealership. They have inspected the car and report engine damage requiring $3,200 of parts. Both the dealership and myself have contacted Hyundai Corp. and opened a Consumer Affairs Case on 5/25. Yesterday, 5/24, the case manager spoke to me to get details and obtain evidence I might have including original proof of ownership (documents he should already have). He told me he would have a decision in 2 to 4 weeks. I asked about leaving the car at the dealership, and he replied that it was the dealerships decision, but I would probably need to remove it. I would consider the car dangerous to drive, but the case manager does not seem to consider this and my impression is that Hyundai will refuse any responsibility for this problem. After googling this, I see you have sued Hyundai for what appears to be exactly the same manufacturing problems in other engines from the same time and wonder if these should also apply to the 5.0 liter engines. Has Hyundai acknowledged a problem with these engines and corrected it? If so, why has a recall not been issued, and I not charged for their manufacturing mistake? The dealership has rebuilt the engine and returned my car, charging me $3400.

Filed Nov 25, 2017 · 18,400 miles · FL

At around 18500 miles this car started to make a very loud grinding noise and vibrates only when the AC is on the dealer and the hyundai engineer first said it was bad gas / clogged fuel injectors / noise does not appear when the AC is off - ruling out bad gas then they said it was the fly wheel - changed that and the noise and vibrations got worse then they said is was the motor mounts - no change in the noise of vibrations then they said it was a fan for the AC unit - noise is still there but a little quieter noise and vibration only appears when the AC is on and it does not matter if the car is moving or sitting still overall they have no clue what is wrong with this car and I hope the government forces genesis to do a major recall on every genesis sold

Filed Jun 9, 2017 · AL

I have a 2011 hyundai genesis sedan 3.8l and I have had and am having problems with stopping my car. I have to push the brake pedal harder and closer to the floor and the brakes do not engage like they used to or are suppose to. I took it to the hyundai dealership where I bought it and have it serviced with this complaint and they ended up selling me and installing new rotors and brake pads, twice, and this did nothing for the problems with my brakes. When they couldn't diagnose the brake problem, they tried to tell me that the problem was with my transmission, and since they couldn't work on transmissions they'd have to order me a new one, with me footing the bill. I took it to two different transmissions specialist and both assured me, after extensive testing, that it was not my transmission, but that the problem was with my brakes. Hyundai refused to look at my car again, and the service manager told me that he "was through with my car, and wash his hands of it". I took my car to another mechanic who diagnosed my problem, and told me that hyundai had a recall on my car for the exact problem that I was having and complaining about, and that the hyundai dealership couldn't diagnose correctly, and washed their hands of my car and sent me back on the road after two separate installations of new brake rotors and pads. I never received notice of the recall from my dealership and I am still experiencing the problem with my brakes requiring me to have exert more brake pedal travel, with less effectiveness. Now, I even have to pump my brakes, and whenever I have to do a hard or panic stop, there is a metal on metal type of grinding noise from my brakes. How long is the recall good for, and what do I have to do in order to get my car fixed under this recall? My life is in danger whenever I drive this car. The recall was on the ABS system for the 2009-2012 genesis sedan.

Filed Sep 22, 2015 · Transmission · 54,000 miles · NC

I am having this same problem! Except this will be my 3rd time getting it replaced. Hyundai will replace it under warranty, but what happens when it runs out and I'm still constantly replacing it. I have replaced it at 16,000 miles, then at 34,000 miles and now at 54,000. If you notice, there is a trend. Corporate really doesn't help, they just tell me it's covered and everything is fine, in reality that's not true. I have no where else to turn to have this problem fixed for long term driving, and I know I'm not the only one. Thank you for your time. **re: when shifting into 5th or 6th gear on the manual transmission for the 3.8l hyundai genesis coupe 2013, it grinds horribly. Clutch is fully depressed and still grinds. Multiple threads on gencoupe.com have been started with other users mentioning the same thing. I hope that a recall of the transmission will take place as hyundai dealers are hit or miss when asking for it to be covered under warranty. I hope this complaint does not go on deaf ears as this is a major issue. They revised the manual transmission in 2014 recognizing this defect but left prior owners out in the cold. Thank you for reading this.**

Filed Aug 15, 2015 · Transmission · 14,600 miles · WI

When shifting into 5th or 6th gear on the manual transmission for the 3.8l hyundai genesis coupe 2013, it grinds horribly. Clutch is fully depressed and still grinds. Multiple threads on gencoupe.com have been started with other users mentioning the same thing. I hope that a recall of the transmission will take place as hyundai dealers are hit or miss when asking for it to be covered under warranty. I hope this complaint does not go on deaf ears as this is a major issue. They revised the manual transmission in 2014 recognizing this defect but left prior owners out in the cold. Thank you for reading this.

Filed Jan 7, 2015 · Body · 200 miles · TN

My wife and I just recently purchased 2 2015 hyundai genesis coupe 3.8 auto. This is a 3 month old car with 2700 miles. I took in once for squeak in rear area, they said could not hear it. I advised I would take tech out so he could hear it. They said they were to busy. Took back a second time, they said they could hear it, tightened everything in rear area abut could not find problem that may have broken weld!! They could not give me a loaner. After sitting my car across from their service center with a sign saying do not use this dealership that my car is still broken they gave me a loaner. That was last tuesday. The service center (long hyundai chattanooga, tn) said car was at body shop to fix a broken weld that there is a new technical service bulletin about this. This is a brand new 28k car with broken welds?? This seems very dangerous. We are waiting to see if car is fixed before contacting attorney. I have seen post going back to 2010 about broken welds on these genesis coupes. This seems to be a problem that is not being fixed. The broken welds could be dangerous if in a accident.

Filed May 4, 2014 · Body, Suspension · 3,823 miles · VA

On january 11th 2014, I purchased a brand new 2013 hyundai genesis from brown's manassas hyundai in 8651 centerville road, manassas, va 20110. On my invoice it was stated that it is a brand new car. Two months after I purchased the car, I had a sensor problem, which I got fixed in fairfax hyundai which is very unusual for a brand new car. On 10th april, I heard grinding noise from the rear right tire. I took it to other hyundai again. Below is the report that they gave me and I was stunned. "technician found that the rear right strut had snap from bold on frame, one bolt missing prior and also found green duct tape that was holding the strut to the car. Customer advised vehicle is unsafe to drive. If vehicle is driven there is a high possibility of the strut falling off which is very dangerous and an accident will result." there was a green duct tape supporting the car. After this report, for me it is proved that this car might have been in a major accident before I purchased it and the issue has been fixed without reporting it. Even the mechanic who showed me the problem with the car was shocked. After I got the report, I took it to brown's hyundai manassas and talked with service manager, he totally ignored me. Other sales associates told me they are unknown with this issue and they cannot do anything further to help me. I was very disappointed with the disloyal behavior from a hyundai employee. As mechanic said, I could have got into a major accident. My concern is my family. I have a two-year-old niece who travels with me often in the car. I am also concerned they might have been doing this behavior to other consumer as well and putting life in danger. My car is still in the fairfax hyundai dealership.

Filed Apr 14, 2014 · Acceleration, Engine · 97,200 miles · TX

Got jackrabbit yesterday evening(aprl. 13 sunday 2014, 6:30pm ). When I tried exit to roadway from parking lot, motor rev up by itself and break system could not stopped vehicle completely. I could hear the squeaking noise from breaks even I push the break pedal deep, I still was in the parkinig lot and could steer onto empty parking space and shifted lever to "neutral" and right after that, motor RPM jumped over 6000 with loud motor noise. I shot off the motor and a little later, reignite over and over, same thing happened. About 20 minutes later, symptom disappeared by itself. I think I was lucky because I was not on the highway. I video recorded this with my smart phone. * js

Filed Apr 3, 2014 · Transmission · 25,000 miles · NY

Car wouldn't shift into 1st gear. It just made a grinding noise. Finally it went into gear but kept making a noise when in 1st gear.

Filed Aug 5, 2013 · Suspension · 5,000 miles · NM

My daughter was pulling onto the freeway from an exit and heard a loud snap. She realized that something seemed to have broken under her right tire. She managed to drive to the next exit and up to where she works. When she got out of her car, she and a friend looked underneath the car and realized that the axle was cracked and coming apart. She was able to drive home that next morning from work but noticed that it sounded like something was grinding or dragging. When she took it to hyundai the next day, they claimed that she hit something. They explained that the front axle was broken and needed to be replaced. She is absolutely sure that she did not hit anything. Hyundai was very rude and called me (her mother) and stated that she had to have hit something. My daughter was very adamant that she absolutely did not hit anything but that the axle just snapped! In order to get it fixed right away, we were told by our insurance that we had to accept fault and make a claim. This is what we did in order to get it repaired right away, but we both know that the axle had to have been faulty to begin with. I have found other people with the same problem on the hyundai santa fe and they encountered the same problem. I feel that there may be a problem with the axles on hyundais and that this is something that must be looked into. Had that axle broken completely while my daughter was pulling onto a busy freeway, she could have been killed. I would like to see some action taken against hyundai about the axles on her car.